Kennihan Plumbing & Heating

Called late afternoon 11/25/2014 and Brian here by 7 PM. Diagnosed problem in about 5 min. Part was ordered and installed without delay. Seamless. Brian was absolutely great! Will be our new future plumbing provider.

They put in a very efficient boiler for my 1960's house. I was astounded at how efficient it is! It has cut our heating bill down by 90%. We could not be happier!

WHAT A DISASTER!!!!! My husband called & was quoted $87 for the visit plus $15 every 15 minutes. He was told(at 12:30 pm) that they would be at our house within 2 hours. They called and said that they were running behind & would be here by 4:30. They arrived at 4:20. The technician was here for 25 minutes & the final charge was $ 265.50. He left debris on the floor surrounding the drain & informed my son that he pulled a broken laundry basket handle out of the drain. The handle was on top of our washing machine & nowhere near the drain. GREATLY OUTRAGED!!!!! We had our ENTIRE septic system flushed for $275 & it cost us $9.50 less to UNCLOG a simple drain. BUYER BEWARE!!!!

Serviceman called ahead, arrived timely, accomplished R & R professionally, made sure lines were secure and water service restored. Good job! A tad on the high end pricewise, but good installation.

I have used Kennihan for over 10 years have been very satisfied. They are always on time, professional and available in emergencies. Over the years they have installed furnaces, water heaters and bathroom exhaust fans and I have been satisfied with all the work. This event began as a routine check up when they found a crack in the heat exchanger, needed a new furnace. This all took place 5 days before Christmas. The service man started immediately rounding up the furnace an parts he would need. Started Friday and finished Saturday. I was extremely happy with his work, cleaned up, couldn't ask for more. New A/C to be installed in April ( $3000 )

Good and no complaints except the proposed price to replace the waterheater was very expensive and not competitive.

Kennihan is an excellent company, they have a high level of professionalism. They left everything clean, wore shoe covers in house, and were very polite. They found issues with original pipes, and fixed problems I’d been having for years with overflowing water. Then they took me outside and explained everything that happened with the pipes and original tank. I would rather pay more to have the work done right.

I have used Kennihan's prior to this date. When I initially spoke to the person handling the phones, I was told that just the "diagnostic check" would be $125.00. I did not need a "diagnostic check". I already knew what the issue was. The cleaning of the furnace vent was an item which needed to be corrected for a home inspection. I explained that on the phone. The lady started talking about "diagnosing" the problem and possibly using "cameras" to correct the issue. Even though they were quite expensive, I elected to use their service again due to their reliability. I made an appointment for 1:00 p.m. At 2:00 p.m., the company called me and stated that the EARLIEST a technician could arrive at my house would be 5:00 p.m. Needless to say, I cancelled the appointment. I found another HVAC company that sent a technician ON TIME and cleaned the vent AS I STATED without the "diagnostic check" and the use of "cameras". I saved a good bit of money. Unfortunately, I could not get back the time I WASTED with Kennihan's. I will never use this company again.

The service provided for $265 was routine cleaning and maintenance of my furnace and air conditioning. No issues with the service. As the technician was in my basement, he noticed that it was damp and advised me that his company offered a 30 day free trial on an Aprilaire Dehumidifer. He suggested I call the company for more info. I did an internet search and found that I could purchase an Aprilaire 1700A for $1150 online with free shipping. This is a portable unit. I called Kennihan the next day and was told that if I were to purchase an Aprilaire 1700A model from them installed, the cost was $3200. This is a portable model....it gets carried down into the basement, plugged in and the units drain must be placed into a floor drain. I guess if you can make that kind of profit, good for you......Buyer Beware! I purchased the unit online. It's an excellent dehumidifier and would highly recommend it. But not for $3200.

We initially hoped to complete this simple project ourselves but found it impossible to shut our gas service off at the meter. Unable to safely shut off the gas and complete the job I contacted plumbers in the area. I was in need of a quick response since we were hoping to get the pipe removed ahead of work we had all ready scheduled on the floors. Kennihans secretary listened to my description of the situation and kept insisiting that our inability to completely shut off the gas meant we had a gas leak. I explained several times that there was no gas leak and therefore there was no unsafe situtation at the house. The discussion continued for several minutes and although I appreciate the employee's concern it was a frustrating conversation. Happily Kennihans was able to send a Plumber out the following day to do the work. After struggling to get the gas off the plumber determined that installing an indoor shut off to the gas service would be the best scenario. Unfortunately that would be too big a job to complete at short notice. In the meantime he offered to simply remove the pipe that went through the floor. I figured this was a good temporary solution and told him to proceed. As this discussion progressed and after learning we had recently bought the home, the plumber informed me that my boiler is in terrible shape and needs a diagnostic test that only he can provide to be sure it isnt a danger...he let me know that the company I had hired to come service the boiler the following week were hacks who would do nothing more than wipe the boiler with a rag. He tried to sell me an expensive wall unit bolier to replace my seriously damaged one, and finally tried to talk me out of my future plans to install a non gas supplementary heating system. What wasn't explained was that an $86 ish fee to visit and diagnose the problem would be automatically charged. This was a sort of deposit on the future work of installing the valve so long as i scheduled the valve work in the "next month or so..." The break down is as follows. $86 diagnostic fee (to be waived if i hired them to instal a valve) $200 to shut off the gas and remove two feet of pipe. There were no parts provided and the job (once the gas was shut off) took 20 minutes.

Quoted price was right in line with our budget, worked with existing furnace and duct work. Team showed up and installed the A/C Unit, air filtration system and humidifier for the furnace. Ran all electric and plumbed in humidifier. Very clean and professional work! They were even nice enough to dispose of 3 old Window units for me!

I have used another provider to service my furnace/air conditioner, and have a yearly contract with them to do this. One of the servicemen from Kennihan repeatedly told me that all I was getting from this other provider was a "cleaning" of the furnace and air conditioner. He told me that the service was not worth the money I was paying. Can you believe he handed me a bill for $495.00, as if his service was a bargain?

They did a good job, and they were prompt in coming, they tried to work around my schedule, which I appreciate. We have been using them for a number of years, they are a long time provider. They will be putting on a humidifier on our furnace.

They were very fast and did quality work. I recommend them highly.

Kennihans could TEACH a class on customer service. What a find and what a blessing they turned out to be! We were eating breakfast at a restaurant, saw the Kennihan van and found Herb. We had purchased a home that was not completed, and needed plumbing and heating; there was no ductwork or hot water tank. I couldn't have asked for more prompt, professional service. We were informed up front that their price might be higher. However, after they started, we saw that the price was justified due to superior materials and workmanship. Their suggestions were invaluable, and they followed through with everything they had agreed to plus more. The technicians were personable, responsible, and trustworthy. Kennihans exceeded our expectations and we would give them our finest recommendation. We are indeed thankful that we made the right choice. By the way, the basement was cleaner when they left than when they came.

The installation went well. We have used them several times. Some things have gone well and some things that did not go so well. The installer was professional and knowledgeable. He did a very good install. I needed to watch out on their pricing. We called them back to install the thermostat and they wanted to charge $450. I looked up the cost of the thermostat and it was only $50 I think that is price gouging. I had a problem with another furnace and they came out and installed the wrong parts. I will use them again, but I have to watch out for them.

were hundreds and hundreds of dollars of dollars LESS really shocked me. I am SO glad I had enough common sense to search for other price quotes. For these reasons , I simply would not call this company again for assistance. Their initial "visitation" charge and service charges are simply unaffordable , in my hunble opinion. Others may disagree. I am a "senior". When I asked if there was a senior's discount , I was told , "Oh no. !"

They were prompt, knew what they were doing and did the work in a timely manner but they were a little expensive. I would use Kennihan Plumbing and Heating again in the future.

They did a good job and did the best work and were the most professional. They had very good follow and were punctual with their appointments.

We used Kennihan originally to test the quality of the water coming from our well. This test cost $450. At the time no one else was available so we decided to pay the high price. We were told we would get a detailed report within 1 week of the appointment. During said appointment we were told we needed a new pressure tank and were quoted around $950 so we schedule the next appointment for the am within the next week. I waited all day and then got rescheduled for the next day in the am. I waited again all day and when the tech person got here, he didn't have the right parts and told us the first tech quoted us wrong and it was going to cost $450 more for a bigger tank. So I got rescheduled for the next day in the morning and they didn't show up until 5pm. Then after they left we were having problems with no water pressure when our well pump kicked on. So I had to call back the next day and have them come out. The tech who installed the tank did not put the correct pressure in the tank and the tech repairing it tried to tell us that we had another issue with our water and were in need of pulling up our 390 foot well pipe and needed to replace pipe and the pump and that it would be between $3,400-$4,000 and it might not even fix the problem but that was where to start. At this point we decided to contact someone else. This all went on for about a month and after 5 weeks of waiting for the report on our water quality, I called for the second time requesting it and did not get a good response from the administrator. She was rude and told me they had sent it and were doing me a favor to send the report again. After 6 weeks we finally got the report and it was just a letter head paper with the item tested and a number (ex. iron...156) Then they called and asked if were ready to schedule the $3,400 job. We were not pleased.

Very expensive even though Trane Central Air Conditioning was under warranty. Also I was told that the freon is the original, not the new safe for the environment kind. Then informed by Kennihan that if this unit breaks down again the whoie unit will need replaced because the old type freon will no longer be available.

After the air quality testing and angies list report was logged, there has been a noticeable improvement in the communication from the Company.

The job went over very good. They were prompt and we have had no problems. The plumbing all works and they also provided good service. The price was relatively cheap too.

The first time they came out it cost about $800 and the second time they came it cost about $250. They are good but are a little pricey. Overall they are okay.

They were extremely prompt; they were here within a couple hours of us calling. The serviceman was pleasant and knowledgeable.