The overall service was done very well, and I would use them again
Description of Work: The service preformed was priced right, done right, and preformed efficiently. The service preformed was replacing a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Richard B.
11/2012
5.0
plumbing
+ -1 more
I found another company to finish the job at a more reasonable rate. They were very competent and knew what they were doing but I had a budget that I needed to stay within.
Description of Work: This was a Big Deal for $99 for $200 of Plumbing Services. They came to the house and were unable to repair the problem for the $99 price. They would have needed to charge me extra to finish the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patricia G.
11/2012
5.0
plumbing
+ -1 more
Overall experience great! Would highly recommend Central Plumbing and Heating.
Description of Work: installed a Gerber viper toilet and removed the old existing toilet and took away. Excellent service with professionalism behavior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$274
Brigitte B.
11/2012
5.0
plumbing
+ -1 more
We bought the initial offer of $99 on Angie's list because of the company's great rating. They contacted us to follow-up, and we decided to go ahead with the job a few months later. The price quoted by the office was fair and remained the same, we were also given the name of who would perform the repair. The two men team was punctual, courteous and fast. I will definitely recommend them and will use them again.
Description of Work: The faucet in our driveway was out of service, wish made it difficult to wash the cars or water the plants. The faucet had to be completely replaced and readjusted to the new siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bill S.
11/2012
5.0
plumbing
+ -1 more
The crew came in, took a look at what they were dealing with, spent an hour in my crawlspace and were gone. They cleaned up after themselves, were professional and courteous, and above all, fixed my problem.
Description of Work: Central Plumbing & Heating came out and replaced a leaking outside faucet with a frost free faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Antonietta D.
11/2012
1.0
handyman service
+ -1 more
I had trouble scheduling. When we had an appointment cancelled they called to cancel the appointment due to the hurricane, which I appreciated. I needed to purchase a thermostat and have it affixed to the wall and I would have purchased the thermostat from the provider. He came back with a price of more than $200 to attach a thermostat to the wall and a little over $200 for the actual materials. The price list was so bad I called the company to speak with him. He proceeded to yell at me and told me I have unrealistic expectations and mentioned that other contractors have "walked out on me before" because of that. He said he would need to rewire the whole thing and it would take a long time. I went home and the wiring is fully intact. While he was in my home, I was on the phone with him. I heard a loud noise and asked him what it was. He said he was naturally very heavy footed. He was going through a list of things that needed to be done and mentioned the cellar step needed to be fixed. When I got home I discovered that he broke my cellar step. It is crushed down the middle. I want them to pay for my step to be replaced at least. I have photos that indicate the wiring for the thermostat is still intact.
Description of Work: I purchased a Big Deal from Angie's List for $49 for an hour worth of plumbing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
$49
Response from Central Plumbing Heating & Air Conditioning
We tried to do our best to work with the Customer but unfortunately we were unable to come to a agreement. The Customer called into the office and was informing us on the bad situation that she was in so we made a appointment with her for 15 minutes after calling into our office. This was not due to a cancelled appointment. When we have a customer that calls in that needs our help right away we will make every attempt to help them. After touring the property we found out that the previous contractor left and did not complete the project. We continued to price the completion of the project but since half of the work was completed by another contractor we have to add expences to make sure that any of the work preformed by the previous contractor did not leak and was performed correctly. Unfortunately this project has been in the works for six years there is no telling what happened in that time span. So after receiving the proposal from our office the Customer had called our office screaming at the office staff because she was unhappy with the price. Our staff would never scream at a customer so i'm not sure why that was said. We treat all of our customers with the highest level possible. It's one thing to not like the proposal that we provide but to yell and scream at another professional should never happen. I wish the best of luck to the Customer on the completion of her project.
Henry M.
11/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
The mechanics arrived on time as promised, they spread drop clothes as promised and proceeded to remove the old unit. The new unit was installed , the job was neat and well done. I was told it was a one day job which in fact was true. They went out of their way to clean up after themselves and remove all the old material. I would not hesitate to use their services again.
Description of Work: I took advantage of a coupon posted on Angie's List to replaced the forced hot air system with a high efficiency unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kelly S.
11/2012
5.0
plumbing
+ -1 more
Got an Angie's List deal 2 hours of plumbing services for $99. The company called me to set up an appt. right after I bought the service. They showed up on time, took care of our problems and even had time to fix a couple more within the 2 hour timeline (fixed dripping outside spigot, replaced a dripping valve in the basement and cleared out a clogged drain in a bathroom). They offered great advice and were very knowledgeable. They will definitely be our "go to" plumber for future problems!
Description of Work: Fixed dripping outside spigot, replaced a dripping valve in the basement and cleared out a clogged drain in a bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
ALEXANDRIA B.
11/2012
5.0
plumbing
+ -1 more
Overall, I am pleased with the job done.
Description of Work: Two service techs arrived at appointed time, 12 noon. They were courteous, friendly, and efficient. They concluded the work in 1 hour, 15 min., allowing me to complete other errands/appts I had that day. Upon completion, they inquired it I would ever need any other plumbing-related services to please try them, and giving me their card. They also asked if I had any questions for them. All I had to do was sign their completion statement for the work performed. They removed the old water heater, even mopping up a water that had leaked out because they had to lift it up and take it out of the house. I would recommend them to friends, and acquaintances. I even was thinking about using them again for other related jobs. Alexandria Bryant
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$699
Robert F.
11/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I bought the Angie's deal on line to get $150 plumbing labor for $75. I called Central Plumbing Heating and Air Conditioning to discuss my plans to remodel my second floor hall bath. I was doing most of the work myself but needed the plumbing rough in work done by a professional. The guy I spoke with about my plans appeared very interested and helpful in talking through some of the steps involved in the remodel, offering suggestions and recommendations. Although I knew I was doing most of the work myself, I appreciated his interest and suggestions. I got the work scheduled within a week or so and the two guys showed up on time. They were very professional, knew exactly what they were hired for and performed the work within the two hours they said it would take. Both the A/C and the plumbing guys were polite and respectful of my home; they kept the work area clean and didn't mind me looking over their shoulder. They both offered recommendations for additional work, which I expected, but were not overbearing about it. They wrote up a bill, credited me for the Angie's deal and asked me if I was satisfied with their work.
Description of Work: Supplied labor and material to remove existing tub/shower diverter and install a new diverter (customer supplied) in my second floor hall bath. Installed new shut off ball valves for water supply. Also performed A/C tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Robert P.
11/2012
5.0
plumbing
+ -1 more
I had them come out and service my heater after such great service! I am very pleased. They even sent a personal thank you card !
Description of Work: Installed hot water hater and removed old one. Did a great job. There was a mix up in the big deal description but they made right!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
shawna T.
11/2012
5.0
plumbing
+ -1 more
wonderful. the individual who did the work was professional and got to our home earlier than we expected (he calloed to make sure it was ok) and finished the work in a short amount of time.
Description of Work: old toilet removed and new one installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Andrea H.
11/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair, gas leak repair
+ 2 more
I could not have asked for a better experience or a better price! Mike called me right away when I asked about a deal they had listed through Angie's List. That deal wasn't one I could use (was for forced air, not radiator heating), but he told me about another two deals that were coming the following week that fit my needs. I ended up getting the heater and hot water heater for roughly half of what I'd been quoted by other contractors for the same quality equipment and superb service. Mike answered all of my questions and explained everything in detail. As a woman who owns a house by myself, I often run into contractors who think I'm incompetent or just "won't understand." That was NOT the case with Mike, and I greatly appreciated his professional and kind business approach. I had the estimate done on a Sunday and by Tuesday morning, Mike and two HVAC were guys at my house right at 8am as promised and worked the ENTIRE day to ensure I would not have to go a night without heat or hot water. They worked non-stop from 8am until after 7pm that evening, barely stopping to have lunch. I've renovated my house from top to bottom and have dealt with numerous contractors. I can't begin to tell you how rare that kind of work ethic is in the contracting world. They did an EXCELLENT job and left zero mess behind. They even covered my hardwood floors so as not to scratch them or make them dirty. My new heater works amazingly well, and I've been able to turn the thermostat down lower than ever before and still have the same comfort level in the house. I am having more work done with them in mid-December to fix plumbing that was installed incorrectly by another contractor so that tells you a lot. I'd recommend this company in a heartbeat!
Description of Work: I had a new hot water heater and boiler furnace installed. My old heater was over 30 years old and on it's last leg. It hadn't been installed properly either. Central Heating & Plumbing removed the old heater, installed all new pipes (my old ones were leaking and did not have shut off valves), and installed a brand new heater at the Angie's List discount price. The new heater works great and was half the price of other companies I got quotes from. I also got a new hot water heater installed at thr Angie's list discount price and they fixed a gas line that was installed incorrectly by a former contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,975
Margaret C.
11/2012
4.0
plumbing
+ -1 more
Overall, I got what I needed. I believe (I'm not sure) that ) that stains were removed around the faucets and drain which I could not remove because the hardware looked a little brighter.
Description of Work: turned hot water up by inserting a handle in the back of the tub. I had to purchase a part for for 60.00. This husband had purchased this part in the past for much less. I felt that even with a profit the price for this part was high. However the job I wanted done was completed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$160
Pat S.
11/2012
4.0
plumbing
+ -1 more
everything is fine and they guarantee the work they did for one year
Description of Work: Stopped the toilet from continually slow flushing every 3 hours Adjusted the right handle faucet in the bathroom Cleared the disposal of something stuck
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Carol M.
11/2012
5.0
plumbing, drain cleaning
+ 0 more
Good experience. The technician couldnt locate the public shut off as it was unmarked. Fortunately, the water authority was able to come by within 15 minutes so the technician waited. Once the shut off was marked the technician made the repair. I would use them again.
Description of Work: Needed to repair a leak where the water is fed into the house which requires the water to be shut off near the street.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ronald W.
11/2012
5.0
heating & air conditioning/hvac, gas leak repair
+ 0 more
Mike was very professional and very good at the way he handled himself. I was very happy with the overall situation, I'd give him a triple A! I asked if he would mind if I watched and he was more than happy for me to do so. I'm a real estate agent and I've seen a lot of companies in my time, he really impressed me.
Description of Work: I purchased a Big Deal for him to check my heater, clean it out, put in a new filter and on top of all that he also installed a carbon monoxide detector. I thought this was a really good deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
George L.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everything went terrific. They did a good job and everything is fine. He cleaned up after himself. They were here on time.
Description of Work: I purchased a big deal coupon for $79 for a Carbon Monoxide Alarm Installed Plus a 21-Point Furnace Tune-Up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Deborah M.
11/2012
5.0
water heater repair
+ -1 more
Good communication after I bought 2 coupons for different jobs - I had to delay the appointment because of my own schedule, but they had lots of availability (which kind of made me nervous - too available might indicate poor service/ not enough customers..?) Rita both called and emailed and we set up a date. Unfortunately my housemate wasn't able to be there during the window of time given: 8-9 am and I had to be at work at 8:30 though I work right around the corner from my house. So I awaited the call letting me know they were on their way (what all other service providers have done, though not something promised in this case). I didn't get a call until I called them at 9:00 asking whether they were coming, and they called back to let me know they were there and waiting for someone to open the door! I raced home to let them in but felt rushed because i had to rush back to work. That was the only real negative to the whole experience. Anyway they did a good job with installing the new and removing the old hot water heater and I'm sure would have done good with the rest of the plumbing but I just couldn't afford the additional cost beyond the coupon for other plumbing work So when I have more $$ I'll let them finish the job.
Description of Work: Installation of water heater Quote for (but no work done because I couldn't afford it all) on other plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$850
Jean M G.
11/2012
5.0
plumbing
+ -1 more
They did what they said they would do and determined where my leaks were. With the extra time left over, they checked other things around the house for me as well!
Description of Work: I purchased a Big Deal for 2 Hours of Professional Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kristen T.
11/2012
4.0
plumbing
+ -1 more
The contractor was a little bit late because he couldn't find my house, but as soon as he got there he got right to work. He replaced the drains that were broken and the pipes that were leaking all in under an hour. He was professional and didn't overcharge.
Description of Work: Replaced two drains and one leaky pipe.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Chris B.
11/2012
5.0
plumbing
+ -1 more
Great experience and will use they again.
Description of Work: I used the Angie List coupon for a new viper toilet for only $200 - they called me the day after I purchased the deal and we setup an appointment in the late afternoon so I would not miss too much of work. They arrived on time and was very quick in the installation and removal of the old toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bernard H.
11/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
They arrived on the scheduled day on time, unfortunately when they opened the packaging they discovered the new heater was damaged. I thought that this would really complicate matters but they got on the phone and within an hour they had packed up the damaged heater and picked up a replacement. The install went smoothly, they cleaned up everything as they went and I am very happy with both their service and the deal.
Description of Work: I purchased a 40 gallon gas water heater using one of the "Big Deals" Company called me the next day to set up appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$699
Albert N.
11/2012
5.0
plumbing
+ -1 more
Mark came and installed the faucet quickly and competently.
Description of Work: Installed a faucet into a new sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Barbra J.
10/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Very good. The tech was on schedule, courteous, and very informative. There was no attempt to encourage me to get other services. I was also given a written documentation of the outcome of the readings on my furnace, and given a comfort level on the condition of the furnace.
Description of Work: service furnace and install a carbon monoxide alarm.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Handyman Services,
Sewer Cleaning,
Appliance Repair,
Natural Gas Lines,
Kitchen and Bath Remodeling,
General Remodeling,
Insulation,
Doors
FAQ
Central Plumbing Heating & Air Conditioning is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Central Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Central Plumbing Heating & Air Conditioning offers free project estimates.
Yes, Central Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
No, Central Plumbing Heating & Air Conditioning does not offer a senior discount.
Yes, Central Plumbing Heating & Air Conditioning offers emergency services.
Yes, Central Plumbing Heating & Air Conditioning offers warranties.
Central Plumbing Heating & Air Conditioning offers the following services: Plumbing heating & air conditioning.