Global Discount Garage Door and Service, LLC

The experience was excellent. Rob waited for me to get home and was very nice and professional.

It was frustrating because the company was not good about contacting me or returning calls. They were very late for the job. The people were pleasant and I think they did a good job, however, there were additional parts I wanted them to order and install. He did a temporary fix (duct tape) on my electronic eyes and said they would return to replace them. They never called me. I called and left messages asking about it, but received no return call. I've given up on them.

Great service, punctual and thoroughly described all of the facets of completing the job to include costs for additional products or add ons. Very pleased with the service and would highly recommend.

They came out right away and were upfront about the cost. The workers were pleasant. I was very satisfied.

Excellent! Would highly recommend this company!

Mr Bennett was very professional and knew exactly what to do to fix my problem. He also replaced two blown out light bulbs, that I provided, and helped me with my remote controls. He also will call me each year to see if I need or want another service. I would hire him again without any hesitation.

I called them @ approximately 10:45 a.m. on 5-21-15. The brothers were at our house approximately 12:45 p.m. They had everything with them to do the job and also the tune up. They were completing the job when a wire broke. They fixed that to with no extra charge! We were very pleased with there service and results.

Excellent! Professional! Timely! We discovered our garage door opener would not fully open early last Friday morning! So I signed on to Angie's list and searched for a service provider and Global was at the top of my search list and their site showed excellent reviews, so I decided to give them a call. On the first call to Global, I was able to talk to Rob who was the garage door opener expert and the person who came to our house to repair the garage door opener. He was very kind, professional and helpful when I called. He told me he would be out on Friday evening! He kept me informed on his approximate arrival time. Yep! He arrived Friday evening as promised and was very professional and went right to work to figure out the problem. He identified that he needed to replace our torsion spring, however, he did not have the size he needed in his truck. But, he was able to create a temporary solution until he could have a spring made for our door. It didn't take him long to complete the work and within an hour we had a operational garage door opener again. He promised that he would return next week to replace the torsion spring that he would have made. Less than a week later, he returned to our home and replaced the spring! Great work and painless for us! Thanks Rob!

Rob was prompt in returning my call and setting up a date and time to do the work. Lubricated tracks, spring, rollers, hinges and bearings; adjusted the opener open and close limits; adjusted the opener light socket to get light working again. Showed and explained what was done, and asked if I had any questions. I would strongly endorse Rob and Global Discount Door to my friends and family!

It went very well. Rob was right on time for our appointment. He explained all the options clearly and was sensitive to what we wanted to have accomplished. No hard sell on replacing the opener. He left the garage cleaner than when he got there.

Rob came out at the time that he scheduled with us. He diagnosed the problem we were having with the door opener, not closing the door. He determined that the problem was a bad circuit board. He gave us the price to repair it and a separate price to install a new opener. We decided to go with the new one as the entire unit would be under warranty not just the circuit board. He was very professional and his truck was clean. We would definitely recommend Global Discount Door to everyone we know!

The guys from Global Discount were VERY personable, arrived on time, and were extremely professional. They did not try to gouge us or upsell us into anything, though they easily could have. They actually fixed the problem, rather than replaced as everyone else wanted to do. They also did not charge a trip fee of any kind. Trip fees (or whatever you want to call them) are ridiculous, and Global Discount agrees. I would not go to any other garage door contractor in the Grand Rapids area. These guys are great, friendly, and honest. I cannot say enough how highly I recommend them. They saved us what is to us A LOT OF MONEY. Thank you, Global Discount. Best of luck in the future.

I left message on voice mail and he called right back. He gave quote over the phone with options. He came to house next morning to inspect and make sure I understood clearly what I was getting. Very friendly but professional. Made appointment to come back the following Saturday to install. Called Wednesday and asked if he could install on Friday. Was on time and did a GREAT job. Very happy with work and now realize I should have done sooner. Cleaned up area very well.

It went very well. Aaron explained all the options clearly and was sensitive to what we wanted to have accomplished. No hard sell on replacing the opener. He will be returning on Saturday to install and I am confident that this will go smoothly as well.

I woke up early with my 2 year old, decided to ask a question about my garage door malfunctioning, gotten response by 0530 the same day, and had awesome service done on my garage. It is too bad that without Angie's list I would never end up calling these guys and would probably end up calling usual, big-name companies who would not do job as well as these guys.

Rob and his worker arrived promptly, installed the new door, hooked up the door opener, took away the old door and cleaned up after himself. I was impressed that he left the premises so clean. Rob is very easy to deal with and seems to be honest and dependable. I had checked garage door prices a couple of years ago, and felt the price he quoted was quite fair. The door is insulated and reinforced with steel on the panels. We're quite happy.

Went well even cleaned a greasy hand opener!

Rob came on time, was courteous and thorough. He is to come back to replace some weather stripping which was not on his truck. I have paid for it and expect he will be back sometime soon.

We purchased coupon to have an adjustment on our current Garage Door, not sure if it was worth it to have it fixed. Rob concurred that it would not be feasible to have it repaired. We are now getting estimates for a new garage door. Rob was prompt, honest and he was genuinely looking out for our best interest. We would highly recommend Rob and his services.

All went exceptional well as follows: service call set up, arrived in the time window set up, super knowledgable on his products and services, did installation in a timely manner, removed old unit, cleaned up area worked in, focussed on customer satisfaction, courteous and professional. I am a satisfied customer. I will recommend them to my friends.

Everything went great. Rob did a good, clear job explaining what repairs were needed and why. We needed two electric garage door openers (for our cars) and he had a pair on hand - that was convenient.

I scheduled an appointment last Thursday and he was a no show no call. I called him to ask what happened about the appointment and he said it was an oversight. He then told me that he was going to be here today between 2-4 and yet again a no call no show.

Good communication performed service as requested....door is working excellent.

Excellent customer service. Called and got an estimate over the phone, made appointment for a few days later. Showed up early and completed the work. Also showed me what to watch out for with older garage door springs. Very knowledgeable and friendly.

Contacted Rob from Global Discount Door on 10/1/14 to get a estimate on replacing a 16' X 7' uninsulated garage door and a garage door opener. Rob made a appointment to meet with me on 10/3/14. Also at this time he gave me the e-mail addresses of the garage door and door opener manufacturers so I could review their products prior to our meeting. We met on 10/3/14 and went over the specifications on the garage door and opener. He was able to answer all my questions on the door, opener and the installation process. We agreed on the price and set a tentative date for installation. On 10/18/14 Rob along with a helper installed the door and opener. It took about three and a half hours to remove the old door, springs, tracks, hardware and opener and install the replacements. Rob and his helper cleaned up the area and hauled all the old door and opener material away. Note: the new door was delivered with a cracked window Rob immediately contacted the manufacturer for a replacement. The replacement was installed on 11/11/14 to my satisfaction.