Hydroscapes is a local, family owned and operated company, founded in 1998 to service the landscape irrigation and drainage needs of Southeastern Pennsylvania. Whether it is new landscaping that needs to stay hydrated or heavy rains that regularly leave standing water in your lawn, Hydroscapes can customize a solution for you. Hydroscapes lighting division, Nightscapes, specializes in outdoor illumination. Owner and operator Rob Kratz utilizes a background in hydro-geology to lead and innovate the company. We take great pride in our high quality workmanship and outstanding customer service & communication.
Business highlights
27 years of trusted experience
Services we offer
Design, installation, and maintenance of Landscape Irrigation and Landscape Lighting systems. Custom landscape Drainage Solutions. Holiday Lighting design and installation.
Description of Work: Drainage system installation estimate request
Rating Category
Rating out of 5
professionalism
1.0
Alex W.
09/2017
5.0
drain pipe
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,500
Wendi H.
05/2017
5.0
landscaping, irrigation systems
+ 0 more
They are fine.
Description of Work: They winterized my sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
GARY W.
01/2017
5.0
irrigation systems
+ -1 more
Fine. Uneventful.
Description of Work: Turning irrigation system on and off and making sure it runs properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GARY W.
01/2017
5.0
irrigation systems
+ -1 more
Fine. Uneventful.
Description of Work: Turning irrigation system on and off and making sure it runs properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa R.
01/2017
5.0
drain pipe
+ -1 more
Great work, very satisfied
Description of Work: Replace lateral drain pipes from roof downspouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CONNIE L.
11/2016
5.0
irrigation systems
+ -1 more
.
Description of Work: They did my sprinkler shut off.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Christopher G.
11/2016
4.0
irrigation systems
+ -1 more
Went well, no problems.
Description of Work: Moving sprinkler heads.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Paul S.
10/2016
5.0
irrigation systems
+ -1 more
Hey did a fine job.
Description of Work: Repair leaks and open garden irrigation system for the season
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John M.
05/2016
5.0
irrigation systems
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Hydroscapes Inc.
Thanks Mr [Member Name Removed] - it has been our pleasure to service your system and the SFYAL baseball field over the past several years. Thank you for your business!
Zuzana R.
04/2016
5.0
irrigation systems, drain pipe
+ 0 more
unknown
Description of Work: Winterization of the watering system they installed. They're always very professional and do a good job. Have been working with then for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Hydroscapes Inc.
Thank you! We look forward to servicing your property for many seasons to come!
STEVEN P.
04/2016
4.0
irrigation systems, drain pipe
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Hydroscapes Inc.
Thank you for the feedback.
Risetta J.
04/2016
5.0
irrigation systems
+ -1 more
unknown
Description of Work: closed irrigation system for the year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Hydroscapes Inc.
Thank you, Mrs [Member Name Removed]. Always a pleasure!
Michelle H.
04/2016
5.0
irrigation systems
+ -1 more
unknown
Description of Work: Excellent job!!!! Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Hydroscapes Inc.
Thank you for helping the installation to go so smoothly. Your family was great to work with and our techs have enjoyed servicing the system over the past two seasons!
Stephen H.
04/2016
2.0
irrigation systems, plumbing, drain pipe
+ 1 more
unknown
Description of Work: Trenched my yard and installed a drain to move subsurface water away from the house. Put in a new sump system.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$5,000
Response from Hydroscapes Inc.
Hydroscapes has made numerous attempts to follow up with Mr [Member Name Removed] to better understand the nature of his dissatisfaction but to no avail. If there is ever an issue with any of our work, including this sump pit modification and connected drainage, we stand by our warranties and will honor any corrective work needed based on our work. Please reach out to our office and we will make every effort to resolve any issues.
Ian K.
02/2016
5.0
drain pipe, outdoor lighting, irrigation systems
+ 1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hydroscapes Inc.
Thank you! See you in the spring!
Scott S.
02/2016
5.0
drain pipe, outdoor lighting, irrigation systems
+ 1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael K.
01/2013
5.0
outdoor lighting
+ -1 more
The service was good overall. They’ve been responsive and there haven’t been any difficulties with scheduling appointments. The technicians who installed the system did a very neat job.
Description of Work: Initially, they installed an underground lighting system. Since then, they’ve serviced the system.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy C.
01/2013
5.0
irrigation systems
+ -1 more
All experiences have been great with this company. They are very courteous, accommodating. Their work is stupendous.
Description of Work: They shut down our sprinkler systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Connie S.
01/2013
5.0
irrigation systems
+ -1 more
We absolutely love them! They’re very customer-service oriented; everybody within Hydroscapes that we’ve worked with has just been exceptional. Their installation costs were very competitive and even less than a number of other places that we researched. They also gave us more for the money! We’re actually going to be using them for our lawn service, in the spring.
Description of Work: They’ve installed a lawn irrigation system, including the mapping. They also service the system twice a year to it turn off and back on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
barbara F.
05/2012
4.0
irrigation systems
+ -1 more
Installed a sprinkler system in front and back yard as well as some of the beds. They absolutely wouldn't return calls when I had a problem. He also charged to turn off the sprinkler system the first year though most companies do not. The system waters unevenly, but I couldn't get them to come back out and fix the problem. I wouldn't use them again, nor recommend them to anyone else. I have since started using a different company even though the system is supposedly under warranty. Also when I asked him to come out and explain the system again, he suggested that I should pay for the service call even though he had originally said to call him anytime as he was in my area a lot.y
Description of Work: They installed a sprinkler system in both my front and backyard. They also put soaker type watering in a few of my beds. Since I posted this review, Hydroscapes has been in touch and offered to come out and make any necessary changes. They put a new less powerful sprinkler head near a tree where an area was over-watered. They apologized for their poor service last year, and have offered to open my sprinkler system and close it next year cost-free.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$3,200
Response from Hydroscapes Inc.
Thank you for this very valuable feedback. We would like to begin by sincerely apologizing for your negative experience as this is certainly not the level of service which we typically provide to our customers. Along with quality workmanship, timely service, good communication and customer courtesy have been the cornerstone of our company’s success over the past several years but ones which we are always working to further improve upon. To that extent, we have a brand new office management system in place and all customer calls and requests made Mon-Fri are followed up with within 24 hours. We greatly value each and every customer relationship which our company maintains and will follow up with you shortly to see how we can best rectify this situation.
John B.
08/2011
4.0
irrigation systems
+ -1 more
He was going to give me a final estimate but he never did. He never called me back. He’s a nice guy. He seemed to give an honest estimate and so I liked that. His good qualities were sort of nice and I thought he gave a fair assessment. The bad qualities were, he was not responsive and he never called back. I guess I will use his services again in the future.
Description of Work: I got an estimate from Hydroscapes. I did not use his services. He came out probably about a month ago to give me an estimate for my sprinkler system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Wendy B.
04/2011
5.0
irrigation systems
+ -1 more
I love the customer service from this company. They are always prompt. Repairs are made at a resonable price. The same technician greets me every year. They never make a mess. When I needed a whole section replaced in a flower bed, I couldnt even tell it was disturbed when it was all finished
Description of Work: We have been using Hydroscapes for the maintaince, upkeep and opening and closing the system for the past several years. They did not install the original system, but they have mainatined and replaced it as it aged. I see them every spring and fall when they come to start the system up and turn it off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wendi H.
11/2010
5.0
irrigation systems
+ -1 more
I called and left a vm on Wednesday, Nov. 3rd and they returned my call w/in a day and was able to schedule me for the following day. That is what I call service. I will definitely use them again and for future work as well.
Description of Work: I had them come out and winterize and inspect my sprinkler system. They turned off the water to my sprinkler system and then blew out all of the lines to the yard and the drip lines in the flower beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
John H.
09/2008
5.0
irrigation systems
+ -1 more
They were great. I highly recommend them. They did a great job in setting up the system and allowing for it to be expanded onto. I definitely would use them again in the future.
Description of Work: I had them install a lawn irrigation system in my yard.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Drain Pipe Installation,
Landscaping - Lighting,
Plumbing,
Drain Cleaning,
Landscaping
FAQ
Hydroscapes Inc. is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Hydroscapes Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Hydroscapes Inc. offers free project estimates.
Yes, Hydroscapes Inc. offers eco-friendly accreditations.
No, Hydroscapes Inc. does not offer a senior discount.
No, Hydroscapes Inc. does not offer emergency services.
Yes, Hydroscapes Inc. offers warranties.
Hydroscapes Inc. offers the following services: Design, installation, and maintenance of Landscape Irrigation and Landscape Lighting systems. Custom landscape Drainage Solutions. Holiday Lighting design and installation.