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Hydroscapes Inc.

Lawn Irrigation, Drain Pipe Installation, Landscaping - Lighting,

About us

Hydroscapes is a local, family owned and operated company, founded in 1998 to service the landscape irrigation and drainage needs of Southeastern Pennsylvania. Whether it is new landscaping that needs to stay hydrated or heavy rains that regularly leave standing water in your lawn, Hydroscapes can customize a solution for you. Hydroscapes lighting division, Nightscapes, specializes in outdoor illumination. Owner and operator Rob Kratz utilizes a background in hydro-geology to lead and innovate the company. We take great pride in our high quality workmanship and outstanding customer service & communication.

Business highlights

27 years of trusted experience

Services we offer

Design, installation, and maintenance of Landscape Irrigation and Landscape Lighting systems. Custom landscape Drainage Solutions. Holiday Lighting design and installation.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
2%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 117 reviews

Lawrence O.
06/2020
5.0
irrigation systems, drain pipe
  + 0 more
I have used Hydroscapes Inc services since 2012. They installed lawn irrigation and flower planter drip irrigation systems. I had thoroughly evaluated alternatives to Hydroscapes before I selected them, and I found that they were by far the best irrigation contractor in SE Pennsylvania. They completed an excellent installation in 2012 that has stood the test of time, and they perform regular service 3 times per year on these systems. These systems perform extremely well, and Hydroscapes is always very responsive to fix any issues. They have occasionally resolved fairly complex issues that arise and completed the diagnosis quickly and accurately -- and fixed the issue right away. Their prices are fair and the technicians and office staff are a pleasure to work with. I would highly recommend Hydroscapes Inc for your irrigation needs.
Description of Work: Installation and maintenance of irrigation
Rating CategoryRating out of 5
Yes, I recommend this pro

James K.
04/2019
1.0
irrigation systems
  + -1 more
I requested a quote for the work I needed done,and still have heard nothing back from them, even after following up. Very disappointing that this company is so non responsive.
Description of Work: French Drain Installation

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


James L.
09/2018
1.0
drain pipe, outdoor lighting
  + 0 more
Called several times and practically begged for a return call for a drainage repair evaluation. Two weeks later I receive a call back to schedule an evaluation and they are a no show for the appointment.
Description of Work: Drainage Evaluation

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hydroscapes Inc.
Dear Mr. [Member Name Removed], My apologies. This year has been most challenging with the amount of rain fall we have received. No one would have ever predicted this amount of rain and this amount of demand for drainage solutions. It has caused me to juggle so many things and I'm sorry that I was not able to come to your home in the time frame that you needed me to. Sincerely, Rob Kratz, Owner and New Installation Consultant

Marjorie F.
06/2018
5.0
irrigation systems
  + -1 more
It went well, as scheduled, with no problems or "surprises."
Description of Work: In-ground irrigation system spring start- up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$135

Florence C.
06/2018
5.0
irrigation systems
  + -1 more
Perfect! On time and provided requested service
Description of Work: Open and close our irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY W.
01/2018
5.0
irrigation systems, outdoor lighting
  + 0 more
Great! Their team members are very professional and punctual.
Description of Work: get irrigation going for the year. Fix the timers for our landscape lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MICHAEL S.
01/2018
5.0
irrigation systems
  + -1 more
I have not "shopped" irrigation system maintenance, so while I have a feeling they are not the cheapest for routine maintenance, I have no competing quotes. However, I have been satisfied with their work, convenience of scheduling and responsiveness.
Description of Work: Hydroscapes installed our irrigation system about 10 years ago and maintains it 2x/year. They are very good about scheduling the seasonal opening and closing of the system, and make any needed repairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Mariano Jr Y.
11/2017
5.0
irrigation systems
  + -1 more
Hydroscapes workers were very professional they were very prompt and finished the job as promised and the service after installation is very good in terms of responsiveness.
Description of Work: I needed to have a new lawn irrigation installed which included also drip irrigation for the flower beds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Traci R.
07/2017
1.0
irrigation systems, drain pipe
  + 0 more
They came, discussed the issue with me and my husband. We explained that when it rains hard we get a river of water that comes into the house. They did the work, collected the money and went home to their dry homes.
Description of Work: I am TRAUMATIZED when it rains hard. Water runs in my driveway, in my garage, in my rec room and sub-basement. Hydroscapes reviewed my property, charged me over $3,000 for the work they did. EVERY TIME IT RAINS HARD I STILL HAVE THE SAME ISSUE. I am scathing mad that I still have to deal with this.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$3,280

Response from Hydroscapes Inc.
Dear. Mrs. [Member Name Removed], I am sorry to hear that you are having flooding in your home. If you believe that the cause of the flooding is specifically due to our system under performing what it is designed for and under warranty to do, then please call us. We will review this situation and visit you at your home. Our systems are designed with specific objectives that we guarantee. The systems must also be properly maintained. In the future, please contact our company directly so that we have the opportunity to make good on anything that may have been overlooked on our end. I believe a poor rating on Angie's list would be for someone who won't respond when asked. Please call us at 610-469-9890. Sincerely, Rob Kratz, Owner and New Installation Consultant

Florence C.
06/2017
5.0
irrigation systems
  + -1 more
We were happy with the resolution of the problem and will use them again.
Description of Work: We needed startup and inspection of our irrigation system. Hydroscape had an offer listed to take care of our needs. The company called to schedule an appointment promptly. The technician was on time and did a good job but left without fixing a leaking part. We called the company and they had someone out first thing the next morning to replace the broken part. The original tech thought it might stop leaking on it's own but it got worse right after he left.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pierce P.
06/2017
5.0
irrigation systems
  + -1 more
Tech was very knowledgeable and very professional. He was patient with my questions and did a great job inspecting the system and educating me on its operation and maintenance. They inspected and repaired all in the same day. Will use them again.
Description of Work: Spring opening and repairs as required. System had been closed for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Reni T.
05/2017
5.0
irrigation systems
  + -1 more
The best sprinkler service I ever had, very professional and friendly. I would definitely recommend to all of my firneds and relatives.
Description of Work: Sprinkler activation for spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ann Marie F.
05/2017
3.0
irrigation systems
  + -1 more
Again, I never heard from them again after the initial call.
Description of Work: They contacted me in response to the message I posted on Angie's List, said they would take a look at my property, but I never heard back from them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hydroscapes Inc.
Dear Mrs. [Member Name Removed], You certainly deserve a better response than that. I'm sorry! We can get a little overwhelmed in April and May. Sincerely, Rob Kratz, Owner

Marge R.
05/2017
5.0
irrigation systems, drain pipe
  + 0 more
It was a few years ago, and we haven't had water in the basement since
Description of Work: drainage system in our yard ... to circumvent water getting into our basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan B.
05/2017
1.0
irrigation systems, drain pipe, drain cleaning
  + 1 more
They came out for a consultation and never gave a proposal. I followed up, and they made excuses, but still no word from them. Must be too busy to help a potential customer in need.
Description of Work: I needed drainage solutions.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$3,000

Response from Hydroscapes Inc.
Dear Mr. [Member Name Removed], I am really sorry to hear about your frustrations. I can relate as I've been on the other side of this as a consumer. Please note, I actually did send you a proposal well prior to this complaint, but unfortunately, the email address was typed incorrectly. Upon realizing this error, I sent the proposal to the correct address, you should have received it on May 5th. We are a very responsive company, but we do make mistakes. There are times, especially in April and May, when the demand for our services can explode and we sometimes struggle to keep up with all of the inquiries. Delays during this time can cause people to feel devalued and I am sorry about that. Sincerely, Rob Kratz, Owner and New Installation Consultant

Frank S.
03/2017
5.0
drain pipe
  + -1 more
They did a good job all around the house. They were quick. They came in, gave me an estimate, they started the work within a week, they were courteous, and efficient, like they did the work, it took them two days, and they weren't jerky. Just every thing about them. They are very professional. I have actually contacted them again for additional work. Price was comparable to another estimate I got, only they did more work then the other estimate I got. They are really good.
Description of Work: They took down spouts from the house and put draining away from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toni D.
03/2017
5.0
irrigation systems
  + -1 more
Great. When one place needed adjusted, they were right there.
Description of Work: They initially installed the remaining underground sprinkling system and now they supply turn on/turn off service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc K.
02/2017
5.0
irrigation systems, drain pipe
  + 0 more
Job went smoothly. Only issue is that the ground settled where the pipe was layed leaving a groove in our lawn. They're regular irrigation system maintenance is always timely and professional.
Description of Work: Re-routing of underground gutter drain pipe. Hydroscapes also does my regular irrigation system maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Marc K.
02/2017
5.0
irrigation systems, drain pipe
  + 0 more
Smoothly. No issues except that the ground settled where the pipe was layed, so we have a groove in our lawn. Irrigation system service is always timely and professional.
Description of Work: Re-routed underground gutter drain pipe to discharge in the street sewer. We also use them to service our irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Andrea B.
01/2017
5.0
irrigation systems
  + -1 more
Great. Job was completed in 2.5 days. Staff was friendly, professional and knowledgeable .
Description of Work: Intstallation of new irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Robin H.
11/2016
5.0
irrigation systems
  + -1 more
well as it has for the past 15 years
Description of Work: winterization of irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Marge R.
11/2016
5.0
drain pipe, irrigation systems
  + 0 more
It worked out very well. Their on time they worked hard their very courteous, professional, came in got the job done and left, I was happy with what they did. They were fine I think there were about four or five of them altogether.
Description of Work: I used Hydroscapes Inc. for lawn irrigation. They put in a six inch drain pipe down my back yard, hooked up two of my rain gutters and they also put in like a drain in the ground to take water away from the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

JOHN R.
11/2016
5.0
irrigation systems
  + -1 more
They are wonderful. I have used them for ten years, and continue to do so. They call ahead of time to schedule, they show up when they are supposed to, they do the work quickly and their prices are fair. I use these guys with no fear. The worker is polite, pleasant, and well identified.
Description of Work: They came in to repair a sprinkler head the was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Luisa S.
11/2016
4.0
drain pipe, drain cleaning
  + 0 more
They installed drainage around the house and the basement hasn't flooded at all. I would use them again if needed.
Description of Work: They did drainage work in my yard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

wILLIAM F.
11/2016
5.0
irrigation systems
  + -1 more
It's working fine with them. I'm very satisfied and they're scheduled to come out and close up my system next week. They're prompt and I've had no problem with them. The price wasn't astronomical because I'm in a fixed income and it didn't knock me off my chair. It was reasonable. They're coming out next week and they'll be here in spring. They're dependable, reasonable and professional.
Description of Work: They opened up my system. They set it up and removed a couple of heads that were broken.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2438 New Schuylkill Rd, Pottstown, PA 19465

http://www.HydroscapesPA.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Drain Pipe Installation,
Landscaping - Lighting,
Plumbing,
Drain Cleaning,
Landscaping

FAQ

Hydroscapes Inc. is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Hydroscapes Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Hydroscapes Inc. offers free project estimates.
Yes, Hydroscapes Inc. offers eco-friendly accreditations.
No, Hydroscapes Inc. does not offer a senior discount.
No, Hydroscapes Inc. does not offer emergency services.
Yes, Hydroscapes Inc. offers warranties.
Hydroscapes Inc. offers the following services: Design, installation, and maintenance of Landscape Irrigation and Landscape Lighting systems. Custom landscape Drainage Solutions. Holiday Lighting design and installation.
N/A

Contact information

2438 New Schuylkill Rd, Pottstown, PA 19465

http://www.HydroscapesPA.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM