Someone was taking care of pets and home while I was out of town. They had turned the furnace on and within 1 1/2 hours the CO alarm went off. He shut off the furnace and opened all doors and windows. I came home late that night and the next day called the company and they were out to the home in 3 hours, with prompt and courteous service. We need a new furnace> I will definitely get an estimate from them.
Description of Work: cleaned rusted heat exchangers and burners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Bernita C.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Had it not been for the fact that the install date was so far off I would have used their services. However, due to temperatures inside the house reaching 91 degrees I continued to look for estimates and was able to find another company that could install a unit on Monday, July 9, so I opted to use them instead.
Description of Work: I called on July 4th to leave a message about getting an estimate to replace an A/C unit. There was actually someone in the office answering calls and Andy came the next day to give me an estimate. He was prompt, courteous, and thorough. He compiled all the information he needed to develop an estimate and told me I would have it by Friday. To my surprise he returned to my house about an hour later. He told me that he was not happy with the way his calculation turned out for sizing the unit and asked if he could come in and do some further investigation. I was very impressed that he took the time to come back to make sure everything would be done correctly. As promised, Andy had an estimate to me on Friday. The only drawback was that the installation could not be done until the first or second week of Augus, unless they had a cancellation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sherry M.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
Great experience. Miles arrived on time and did a solid hour of work for which we were only charged $98.00
Description of Work: The inspection report when we sold my parents house identified a gas leak inside their furnace and since it had been installed and serviced by White in the past, I called them. The technician arrived, quickly located and repaired the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
robert L.
05/2012
2.0
heating & air conditioning/hvac
+ -1 more
not good...because they were not available
Description of Work: we phoned white heating on tues.5/29/12 in AM and they replied that they were booked all week, but some one would call...they called us back approx, 2 PM and left message...by that time we had called someone else who was willing to come that evening...a/c was broken and house was reading 90.....my health could not wait any longer
Rating Category
Rating out of 5
quality
1.0
responsiveness
3.0
Rodney H.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
They really do a good job. They are priced a bit high but they do good work. I have been dealing with them for 30 years now.
Description of Work: I had an annual check-up on my system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Maurice S.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
Although they could not locate source of a very intermittant noise that sometimes occurs when furnace starts up (noise did not occur for the technician), the tech told me how to isolate the problem when it occurs. Feel work was professionally done, technician was professional and appeared knowledgeable, and price was fair. Will continue to use them.
Description of Work: White performed a requested yearly furnace inspection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Mark K.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were very good and very helpful. They were the only ones that service this particular heater. They were very knowledgeable and they did a great job.
Description of Work: They did a check with the heater to make sure everything was in working order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
Nathaniel W.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
I emailed White Heating and they called back within a day, and set up a time to come out and take measurements to determine the amount of furnace we needed. Gary was very professional and got me an estimate the next day. Once we decided to go with White, they were able to set up an appointment 2 weeks out for the installation. The two installation men showed up on time with all the necessary equipment and supplies. The furnace and humidifier installation looks very professional, and all the wiring, piping, and tubing necessary is neat and orderly, and the exhaust vent masonry is also neat and clean. Initially the estimate was for one long day's work, but it took an extra morning due to the need to fabricate some ductwork. They also made sure to leave room for the interior A/C unit when we want to upgrade to central air. I would definitely use them again and would recommend them to friends.
Description of Work: They installed a new Lennox Signature Series high-efficiency furnace, a air filter, and humidifier, and hauled away our ancient furnace and electric air cleaner. They also installed a pump for the condensation from the furnace and water from the humidifier to be pumped to the laundry basin on the other side of the basement, as the drain was far from the furnace location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,320
Ronald S.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
They did a wonderful, professional job. They were on time, swift and they cleaned-up very, very well.
Description of Work: They installed a new central air conditioner for us - replacing a unit we've had since 1985.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Karen N.
04/2011
4.0
heating & air conditioning/hvac
+ -1 more
They are fine. They show up when they say they are going to and do a satisfactory job.
Description of Work: We used White Heating for routine furnace maintenance. They checked the components to make sure they were functioning properly and humidifying properly. They switched over from the summer mode to the winter mode and changed some of the filters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Michael D.
02/2011
5.0
heating & air conditioning/hvac
+ -1 more
We’ve used them for 10-12 years and they are fantastic. They are very straightforward and their quotes are right up front. They encourage us to shop around because they stand by their work. They are more a word of mouth type company and I haven’t seen them advertise. Everybody is very happy with them. We had a humidifier problem and the guy was very forthcoming on the phone. He said he could send somebody out and it would cost x dollars per hour or he could tell me it was the filter and I could drive by the shop and pick one up for $13. I appreciated that and that was fantastic. I always have used them and I always will.
Description of Work: We used White Heating to put in an air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom B.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Quickly determined issue. Corrected. at minimal cost
Description of Work: Service to air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kyle L.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Called them up on Sunday morning and it sounded like they were probably booked all day and would need to wait until Monday. I asked them to call me if something opened up and, sure enough, they had a cancellation and could stop by on Sunday after all. Quickly fixed the problem (they had the replacement capacitor on the truck) and did a good inspection of the A/C and heating unit to make sure that there wasn't anything else I should be concerned about. Very professional and couldn't have been happier. The labor cost was higher since it was Sunday but it was well worth it.
Description of Work: Lennox outside fan was not running and so A/C system was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
NANCY C.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
Very thorough inspection. The technician checked everything in detail and answered all of my questions, and even volunteered additional information that was helpful. I have used this company several times in the past and will definitely use them again when needed.
Description of Work: Spring AC check.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
PAMELA M.
04/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are reliable and trustworthy. They stand behind what they do.
Description of Work: I use them for any of my HVAC needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DANIEL & ANNA H.
12/2008
5.0
heating & air conditioning/hvac
+ -1 more
Our appointment was scheduled for a couple of weeks after I called. The time wait was due to our schedule, not theirs. We probably could have gotten one sooner. When the technician checked our boiler he determined that some cleaning needed to be done which he couldn't do that day. The company called us back that same day to schedule the cleaning, which was done a few days later. The same technician did the cleaning which was nice since he was the one who checked it initially.
Description of Work: Initial visit was to check our boiler. Second visit was to clean parts of the boiler. The $132 was for both the check-up and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
RICHARD R E.
10/2007
5.0
heating & air conditioning/hvac
+ -1 more
A good, reliable serviceman we have used regularly, since a prior one retired. Friendly and agreeable, willing to check or explain requests or problems. Neat in his work and unobtrusive. The firm appears quite professional and reliable, and we have been using their services for 34 years.
Description of Work: Annual servicing and checkup. Fee is higher because our home has two furnaces, each with large filtering sections requiring over-sized filters, and an AprilAire humidifier. Serviced both furnaces, oiled the motors, and checked to rule out any carbon monoxide emissions. One is a rather old furnace, yet yearly checks indicate that it remains operating safely, which has enabled us to put off replacing it for several years now. Replaced the two large filters about 4" thick and a water panel in the humidifier. Due to dry air the past winter, requested, and he reset the humidifier higher at 40%.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
KELLY C.
01/2007
5.0
heating & air conditioning/hvac
+ -1 more
Terry was also very helpful in discussing with me places that I might move my thermostat to if needed. He discussed with me the option of installing a new a/c system, considering multiple locations and the pros and cons of each. I'll definitely use them in the future for HVAC jobs. I had a competitive bid by a highly rated company, and the White Heating cost was about 75% of the other bid. Quality, at a good price.
Description of Work: They replaced a broken furnace with a Lennox Elite 2-stage 70 ton, 94% efficient model. Terry came to my house for an estimate; he was timely, helpful, and courteous. He measured the house to verify the size, asked a lot of questions about insulation, type of construction, etc. He also asked about plans for renovation or additions, and discussed furnace sizing in that case. He gave a furnace sizing estimate on the spot, but verified with a calculation after returning to the office. The work was scheduled within a few weeks, and was performed when and as planned. The two technicians were efficient, courteous, helpful, and understanding of my questions about the work as they were removing the old furnace and adding the new. They also installed a new humidifier ($300, at Terry's recommendation because the ease of filter changing compared to the old one). I was very pleased with the work performed, and have had no problems with the furnace so far, and expect none.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
PAUL L.
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
Visit was made two day after request, which was prompt considering that Pittsburgh is in a 90s heat wave. Tech was knowledgeable and friendly. He allowed me to assist a bit, outside of the electrical work, and therefore speed up his repair a little as well as keep the labor cost of the bill from being larger (at $88/hr).
Description of Work: Troubleshot and repaired non-functioning Lennox a/c condenser outside. Rain shield had broken, bound up the fan from turning, and overheated the equipment. Rain shield was replaced. Since it had happened about a month ago and the motor had been exposed to rain for that period of time plus being 13 years old, I requested and had the motor replaced as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
steve Z.
04/2006
4.0
heating & air conditioning/hvac
+ -1 more
THEY ARE GOOD ABOUT COMING ON TIME OR CALLING IF THEY ARE DELAYED. THEY DO THEIR WORK PROMPTLY. THEY GAVE ME SOME TIPS ON HOW TO SAVE HEATING MONEY OVER THE WINTER. THEY ARE VERY PROFESSIONAL, AND I AM HAPPY WITH THEIR SERVICE.
Description of Work: INSPECTED FURNACE AND REPLACED FILTER. THEY ALSO INSPECTED THE HUMIDIFIER.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$96
KEVIN D.
04/2006
5.0
heating & air conditioning/hvac
+ -1 more
Mike was very knowledgeable and helped work out the best solution for our home. He recommended some parts I could buy locally to help keep the cost down and expedite his service. He was on time for both the estimate visit and the day of service. The job was completed in the estimated time & cost. They were very accommodating to our family schedule.
Description of Work: Relocated AC unit from rear of house to side of house. The electrical and cooling lines had to be re-routed in the basement and run through the exterior wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305.45
VIRGINIA P.
03/2006
5.0
heating & air conditioning/hvac
+ -1 more
IT WAS A VERY GOOD EXPERIENCE. THEY'RE PROFESSIONAL. THEY'RE CLEAN AND CLEANED UP AFTER THEMSELVES. IT WAS A GOOD EXPERIENCE. THE OFFICE PEOPLE ARE A LITTLE SLOW TO GET THE MESSAGES ACROSS. I COULD PROBABLY GET IT CHEAPER SOMEWHERE ELSE, BUT I'VE DONE THAT, AND IT DOESN'T PAY OFF FOR ME.
Description of Work: THEY CLEANED THE FURNACE, AND IT NEEDED A COUPLE OF LITTLE PARTS. IT WAS MAKING A LOT OF NOISE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$195
SHIRLEY T.
12/2005
5.0
heating & air conditioning/hvac
+ -1 more
USED FOR TEN YEARS. HALF OF THE TIME FORGETS FILTERS, AND CHARGES AN ARM AND A LEG.
Description of Work: Routine maintenance twice a year.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
03/2004
1.0
heating & air conditioning/hvac
+ -1 more
HORRIBLE. THEY LET CARBON MONOXIDE LEAK.
Description of Work: REPAIR FURNACE.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$400
03/2004
2.0
heating & air conditioning/hvac
+ -1 more
NOT VERY HELPFUL. THE PROBLEM WAS NOT FIXED.
Description of Work: INSTALLED AN ON/OFF POWER SWITCH FOR WALL.
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Service Categories
Heating and Air Conditioning
FAQ
White Heating Inc is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
White Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, White Heating Inc offers free project estimates.
No, White Heating Inc does not offer eco-friendly accreditations.
No, White Heating Inc does not offer a senior discount.
No, White Heating Inc does not offer emergency services.
No, White Heating Inc does not offer warranties.
White Heating Inc offers the following services: Heating, cooling, HVAC, furnaces, air conditioning, humidifiers sales & repair.