Stanley Steemer

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I think they did a great job.

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Excellent job!

unknown

Came the next day after we called. Operator was very friendly and thorough in explaining what they were doing. However, they power washed with hot water, which did not remove all the ground in dirt. We later removed all the dirt with a tile cleaner and brush. The process just is not effective for cleaning floor tile. Would not have floor power washed again by them.

They were prompt and friendly. They were also careful with the furniture when moving it. They also gave tips about keeping the carpet clean. Very good. I plan to use them again.

They did a sufficient job. I feel they could have been a little more thorough in the main living area and checked back over the entire house before they left just to be sure, but they seemed intent on getting to their next job as quickly as possible.

The two man carpet cleaning crew was very focused and efficient. They honored my request to be the first job of the day. The equipment and water was clean and both the men worked hard. Extra effort went into trying to get some of our painting mistakes out of the carpet. They were in and out in 2.5 hours. Based on their comments and observations, they were experienced in this line of work. I also appreciated the crew's tolerance and attention to the cleaning demands of our German Shepherd dog. I was happy to initial the job checklist which included: explained protection, raked all cleaned area, and protective coasters and blocks put in place.

Reliable. Got out stains that previous companies were not able to. Much more expensive than others.

DID AN EXCELLENT JOB, ARRIVED ON TIME, WERE COURTEOUS, AND CHARGED A FAIR PRICE.

WORK DONE WAS OK, BUT ONE WORKER WASNT HONEST. HE TRIED TO SHOW THE DIFFERENCE IN SOFA, CLEAN VS DIRTY, BUT WAS REALLY SHOWING ME DRY VS. WET. ALSO WHEN I ASKED HIM TO GO OVER DIRTY SPOTS HE TRIED TO TELL ME IT WAS THE NAP OF THE CARPET AND SAID IT DIDNT NEED IT - HED ALREADY PACKED UP THE HOSE. WHEN I ASKED 2ND TIME FOR HIM TO CLEAN IT AGAIN, HE HAD AN OBVIOUS ATTITUDE BUT TOOK THE 3 MINUTES TO GET THE EQUIPMENT OUT AGAIN AND IT DID LOOK BETTER. THE OTHER WORKER WAS POLITE BUT PRETTY PUSHY WITH THE PRODUCTS. AS FAR AS COST, I DONT HAVE A REFERENCE, BUT IT SEEMED EXPENSIVE AND THE FABRIC PROTECTION WAS 1/3 OR SO THE COST OF THE CLEANING FOR THE ITEM.

PROMPT ON DAY SCHEDULED. TWO MEN. VERY PROFESSIONALLY DONE IN ONE HOUR, AND DID A GREAT JOB.

THEY WERE 50 MINUTES LATE, BUT THERE WAS A LOT OF ROAD CONSTRUCTION IN THE AREA TO GET TO THE HOUSE. WE JUST PURCHASED THE HOME AND WE ONLY HAD A BEDROOM SUIT IN THE HOUSE AS FAR AS FURNITURE GOES, SO I THOUGHT WE SHOULD HAVE HAD A LITTLE DISCOUNT IN PRICE, SINCE THEY DID NOT HAVE MUCH FURNITURE TO MOVE. THE TWO MEN WORKED VERY WELL TOGETHER. THEY WERE VERY FRIENDLY. WE HAD A VERY BAD GREASE COATING IN THE KITCHEN CARPET AROUND WHERE THE STOVE WOULD GO AND THEY GOT IT UP GREAT, MUCH BETTER THAN I THOUGHT THEY WOULD. I EVEN ASKED THEM TO GO OVER AN AREA IN THE DINING ROOM THREE TIMES AND THEY WERE WILLING, BUT THE CARPET WAS TO WELL WORN AND DAMAGED THAT IT DID NOT HELP MUCH FOR THE ADDITIONAL CLEANINGS. I PURCHASED A FEW EXTRA ITEMS THAT THEY HAD; CLEANER, SPOT REMOVER AND TWO ENTRY WAY MATS, SO THAT IS WHY THE COST WAS MORE THAN QUOTED.

PROMPT, COURTEOUS SERVICE. MOVED FURNITURE AND REPLACED TO EXACT POSITION. GOOD AT STAIN REMOVAL.

THIS WAS THE SECOND TIME IN LESS THAN A YEAR THAT WE HAVE USED THIS COMPANY. WEVE BEEN VERY PLEASED.

2-PERSON TEAM ARRIVED ON TIME AND WORKED TOGETHER WELL. THE CARPETING AND CHAIR WERE CLEANED IN A LITTLE OVER TWO HOURS. I WAS SATISFIED WITH THE RESULTS.

THE CREW ARRIVED ON TIME AND WERE VERY NEAT. DID NOT BRING IN OUTSIDE DIRT. ALL STAINS WERE REMOVED AND THE PROTECTION WAS APPLIED. PROBLEMS WERE RESOLVED WITH RETURN VISITS. AS SOON AS A STAIN REAPPEARED, A MANAGER CAME THE NEXT DAY.

THE COMPANY WORKERS WERE PROMPT AND EFFICIENT. THEY WERE VERY POLITE AND HELPFUL.

ARRIVED ON TIME. ALWAYS DOES EXCELLENT JOB AND VERY HOSPITABLE AND ACCOMMODATING.

VERY PROMPT SERVICE, THEY WERE AVAILABLE TO COME THE SAME DAY I CALLED. WORKMANSHIP WAS OF GREAT QUALITY.

JASON WAS VERY POLITE AND FRIENDLY. HE SHOWED ME HOW TO CARE FOR MY CARPETS AND WHAT KIND OF SPOT REMOVER I SHOULD USE.

COMPARING STANLEY STEEMER TO ANOTHER CARPET CLEANING SERVICE, IT IS SLIGHTLY SUPERIOR. BETTER CLEANING and MORE THOROUGH. PRICING IS HIGHER THOUGH TOO. THEY ALSO PRESSURED ME A LITTLE TO SPEND MONEY ON THINGS I DIDNT WANT AND I FIND THIS A LITTLE AGGRAVATING ON THEIR VISITS,(OTHER COMPANY DID NOT!)

I HAVE USED THIS COMPANY FOR YEARS. I HAVE CALLED THEM AND OFTEN THEY COME OUT THE NEXT DAY.

IVE USED STANLEY STEEMER FOR YEARS AND EACH TIME THEY HAVE BEEN PROMPT AND COURTEOUS. THEY HAVE REMOVED STAINS FROM MY CARPETS THAT I THOUGHT WOULD NEVER COME OUT, INCLUDING A QUART OF CRAYON RED PAINT! THEY ALSO FOLLOW UP AFTER THE CARPETS ARE CLEANED TO MAKE SURE THAT YOU WERE SATISFIED.