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Matt Mertz Plumbing Trenchless Sewer Repair Expert

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Matt Mertz Plumbing is the proud winner of the Pittsburgh Tribune GOLD for Plumber and Family Owned Business. Matt Mertz Plumbing is dedicated to resolving your plumbing problems to help you get your life back in order. Our slogan, 'Happiness is just a phone call away' is intended to show you the confidence we have to resolve your plumbing problems, today. 'The Best Mertz In The Business!' There are quite a few companies that have hit the news lately, most are involved in low priced bait and switch scams. We promise to deliver an honest appraisal of the services to be performed, with no commitment required. Our employees are all Certified Master Plumbers, which means that they will not be learning when they arrive at your home. Because we use experienced Master Plumbers, our prices are more competitive, making sure that 'Happiness is just a phone call away'. We offer our 24 hour services to ALL of our customers. If you are having problems, you can be sure that by calling Matt Mertz Plumbing, your plumbing needs will be resolved, when you need them. Cost is determined by the job.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Wells, pumps, air intake systems, fireplaces, gas logs, heating & AC.

Services we don't offer

Septic replacement or pumping it out, main gas line replacement

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1126-1150 of 1152 reviews

Leonard F.
11/2013
5.0
plumbing
  + -1 more
Went like clockwork.
Description of Work: Repaired a shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Kimberly G.
10/2013
5.0
drain cleaning
  + -1 more
.
Description of Work: Snake and video down spout drains old pipes house over 100yo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lisa W.
09/2013
5.0
sewer cleaning, drain cleaning
  + 0 more
He was wonderful.
Description of Work: He did a relining of a sewer line in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin B.
09/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: I called Matt when another contractor backed out of my sewer hookup job because he quoted me for a pump that the township wouldn't accept. After talking to Matt for about two minutes on the phone, I could tell that he knew what he was talking about and had plenty of experience. His crew showed up on time and did a great job. They hit a few snags based on how the old septic was hooked up to the house, but he explained everything really well and gave me an updated quote prior to starting any of the additional work. Matt is definitely on top of my list for who to call with any plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro

James L.
08/2013
5.0
plumbing
  + -1 more
great
Description of Work: great job, punctual, reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Huichen F.
07/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: They're greedy and eat more money.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
This person was very difficult to deal with since the beginning. The customer had an appointment for between 12-2. The plumber and myself, Lisa, call the customer three times and left voice mails informing we wanted to come to their home next but needed confirmation they would be home. Two hours later, he called our plumber back. As a courtesy, our plumber squeezed him into his afternoon schedule. When the plumber arrived to the home, he attempted to repair the faucet. The faucet was very corroded and damaged and could not be repaired. Our plumber gave an estimate to the customer to supply and install a new faucet. We charged a service call of 98.00 and informed the customer that if he decides to proceed with the work, that we will credit him back the 98.00 charge. The customer was very happy with us when we were at his home and thanked us for coming. We can not understand why he felt necessary to go online and act this way. I don't understand if he was so unhappy, why does he say in his comment that 'HIRE AGAIN: YES'.

Michelle D.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
Great
Description of Work: Did a great job. Very courteous and punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard M.
02/2013
5.0
plumbing
  + -1 more
See above
Description of Work: Ask Mertz plumbing to do my annual backflow preventer certification. Service was very timely and price was more then fair. I will definately use them as my go-to plumber in the future. I own 15 rental units in the South Hills and am thrilled when I find a contractor/ service provider that is this responsive as Mertz..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

joyce C.
01/2013
3.0
plumbing, sewer cleaning
  + 0 more
Na
Description of Work: F Y I - Called and was told they do not come into Pittsburgh
Rating CategoryRating out of 5

Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
This report is false. Judging by reviews in the past, we absolutely DO cover the Pittsburgh area. This person must have us confused with another company. We would never turn down a job.

barbara M.
01/2013
1.0
plumbing, water heater repair
  + 0 more
Poorly
Description of Work: Caalled to scheddule an appointment for plumbing work, hot water heater after extremely high prices were quoted from another plumber. The person answering the phone would not schedule until I had spoken with Matt.Initial call was made early in the day on January 7th. I was told that I could not speak to Matt until he returned to the office.My phone call was not returned until 9PM at night, by a message being left on a cell phone. This continued for 2 days until I made a decision to contact another plumber. The person answering the phone was given both my cell and work phone numbers. When I asked if I could speak to MAtt early in the day, I was told that he would be given the message. A poor way to do business. I have contacted another plumber and received prompt, satisfactory, and reasonably price service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
Upon arrival into the office, Matt left voice mails on both numbers to give a free estimate. The calls were never returned. Again, the following evening Matt left voice mails on both numbers. The error is not on our end. We made every attempt to get a hold of the customer. Matt is in the field preforming work every day and was she informed that Matt will not be in the office until after 6pm,(which she agreed to wait until the evening due to it not being an emergency) in which the customer said she would be available to speak then. I (Lisa) personally spoke to the customer myself live. Unfortunately the customer never picked up Matt's calls. At Matt Mertz Plumbing, we aim to please every customer we work for. Ironically this customer made time to attack us impersonally over the internet but chose not to make time to return a phone call in the evening. Due to the fact that we never worked for this woman before, and unwillingness to return phone calls, we question the motives of it may-be a friend of another plumbing company trying to slander our good reputation. We only hope that our valued customers would disregard reports from people that we have never worked for and instead place weight on reports that are from customers of Matt Mertz Plumbing. We won 6 Super Service awards last year. Her comments don't line up with the type of work we take pride in on doing.

Bob S.
12/2012
5.0
plumbing
  + -1 more
Fine.
Description of Work: They installed a new faucet on my wash tub. It required a good deal of new copper piping which is why I decided to hire a professional. Friendly folks on the phone and on site and a great professional job at a fair price. That's all you can ask for. I'll use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

aleda N.
12/2012
5.0
plumbing
  + -1 more
see above.
Description of Work: Ceiling was leaking. They came found the problem immediately and fixed it quickly. Their work ethic was some of the best I've ever seen. They were on time professional and cleaned up afterwards. I'm making them my number one choice from this moment on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Samir S.
11/2012
5.0
drain cleaning
  + -1 more
Great
Description of Work: The drain in our kitchen sink became clogged. We found Matt Mertz Plumbing on Angie's List. They returned my initial call immediately, scheduled a time to come within 2 days, showed up on time, and fixed the problem. I was charged $99, exactly what I was told it would cost. I highly recommend Matt Mertz Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rand M.
11/2012
5.0
plumbing
  + -1 more
Overall he did a great job.
Description of Work: Their services were used for general plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Greg S.
11/2012
5.0
plumbing, home remodeling
  + 0 more
y.eAllegheny
Description of Work: Remodeling our home. Matt Mertz Plumbing ran plumbing upstairs for a powder room. Sink, toilet, drain, vent etc. There was no powder room previously. Also they relocated kitchen sink and plumbing and eliminated a vent stack that went through our roof. Every other plumber I had estimates from had problems with where to run water lines and vents. One wanted us to speak to our architecth or engineer and verify restructuring floor joists etc. My wife and I met with Matt on 2 occasions, he was punctual, and very knowlegeable, and didn't forsee any problems or obstacles. had a very Can-Do attitude. We contracted to have the work done, and Matt brought over the two employees that were going to do the work. Jim and Jake are great plumbers. Explained everything they were going to do, where they were going to run water lines, drains etc. Lucky for us they were able to conseal everything within our walls, not an easy task for a home built in the 40's. They were clean, polite and puntual. Overall a great experience. They completed the work on schedule, took care of our Allegheny County Rough-In inspection. We will reccomend them, they are coming back to do the finish work -set toilet-sinks dishwasher etc. Lisa was a joy to deal, with on the phone and the internet. Quick to answer questions and forward the inspection etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Margaret V.
08/2012
5.0
plumbing
  + -1 more
n
Description of Work: Matt Mertz Plumbing responded to my request for emergency service which I made at 7 am on a Monday morning. One of the company's plumbers repaired a broken pipe (which had been preventing us from using any water) several hours later. A big relief! The following week the same plumber (Hunter) replaced an old toilet with a new one. The new toilet was one of his suggestions and I'm very pleased with it. Excellent service; thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Darlene B.
08/2012
5.0
plumbing
  + -1 more
.
Description of Work: Discovered this morning that our hot water tank was not working. Called for help and was told that someone would be at our home between 2p to 4p. They would call when they were on the way. They called and arrived at 315p. They carry a good brand of hot water tank. We already knew what it would cost and had a $50.00 off coupon from Angie's List to apply to the bill. We also had the expansion tank replaced. Within fourty minutes the job was done. We were concerned about getting the old tank out as it had to be taken out through our family room. We have very expensive wall to wall carpeting down on the family room floor. The men got the tank out without a problem. I would highly recommend this plumbing company. Two thumbs up!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$635

Janet H.
06/2012
5.0
plumbing
  + -1 more
He was excellent.
Description of Work: I used Matt Mertz Plumbing this week. He repaired a pipe, put in a new vanity laundry sink, and he moved the old vanity laundry sink out to the garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lila S.
06/2012
5.0
drain cleaning
  + -1 more
Excellent experience!!
Description of Work: Matt arrived at the time he told me he would be here. We have a problem with tree roots clogging our downstair drains. He and an assistant worked diligently and cleared two clogs and resolved the problem. He was very respectful and knowledgeable. He didn't try to up-sell us on anything. Unfortunately, last year before I became an Angies List user, we used a plumber who advertises on TV a lot...and what a mistake that was. Very hard sales tactics attempting to up-sell us on work we didn't want. I am so happy to find someone who does a good job at a fair price and has intergrity!! Thank you Matt!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John R.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I highly recommend Matt and his crew to anyone looking for plumbing or drainage cleaning/repair services. In coordinating the initial site visit and repair, Matt replied to my voicemail and email within a few minutes each time. Customer service is obviously priority number one to Mertz. The repair was complex and Matt managed to complete it within a few hours. While it would have been easy to give up given the complexity, Matt stubbornly kept working on the problem until the system was once again in working order. Thank you Matt. Great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June Elizabeth C.
03/2012
5.0
plumbing
  + -1 more
no problems
Description of Work: replaced a PVC pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Fred H.
01/2012
5.0
plumbing
  + -1 more
late
Description of Work: Matt Mertz Plumbing exemplifies what makes Angies List so valuable. Prompt, couteous, and and professional. I didnt have an emergency but we could not use our water. I called late in the afternoon and they apologized for not being able to come that same day. They said they would arrive between 0800 and 0830 the next morning and they arrived at 0815. A hole was necessary in the wall to get to the problem and the "pro press" made short work of the faulty pipes and they were finished. I highly reccomend Matt Mertz Plumbing for all plumbing services you would need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Neal M.
01/2012
5.0
plumbing
  + -1 more
Please see services performed.
Description of Work: I am very pleased with Matt's service team this evening. It was a small job, but the overall experience was very professional. We got home around 4 PM and the pipe in the external garage was busted and water was spraying everywhere. I managed to turn the water off from the street to the house, but didn't know how to turn it off from house to detached garage. I called Matt's office. His secretary said Matt would call me back...he did minutes later. I explained the situation and he said someone would be there in an hour. Brian arrived an hour later installed new ball valve in garage and house, drain for basement and fixed broken water line. It took less than an hour and we couldn't be happier. He will now be our plumber and living in a 110 year old home I'm sure we'll see them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Michael T.
12/2011
5.0
plumbing
  + -1 more
The job went very well.
Description of Work: Mr. Mertz came on a weekend to repair an outside pipe that got damaged in a garage of my rental unit. He came when he said he would, and he did a fine job. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Mark W.
09/2011
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
amazing!
Description of Work: I had a sudden clog of my main sewer drain. My fiance and I had a wedding to go to that afternoon (problem found/occured at 10 am). I have heard amazing thing about Matt Mertz plumbing so I decided to call him. To my surprise he said he understood my predicament and that although he was unable to himself personally (wow!) come out at that moment, he would send a crew out asap. They were there within 1 hour, did the job perfect, and I made it to my wedding on time. They even made sure to clean up all the mess in the garage and driveway from the clogged sewer drain. Simply put.....GREAT work, Great plumbers, and a GREAT owner to deal with. They were very professional and I would use them again in a heartbeat, and have advised everyone I know this same thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

4693 People Road, Pittsburgh, PA 15237

http://matt-mertz-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA033519
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
08/15/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Excavating,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Heating and Air Conditioning,
Wells and Pumps,
Water Filtration and Softening,
Gutters

FAQ

Matt Mertz Plumbing Trenchless Sewer Repair Expert is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Matt Mertz Plumbing Trenchless Sewer Repair Expert accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Matt Mertz Plumbing Trenchless Sewer Repair Expert offers free project estimates.
No, Matt Mertz Plumbing Trenchless Sewer Repair Expert does not offer eco-friendly accreditations.
No, Matt Mertz Plumbing Trenchless Sewer Repair Expert does not offer a senior discount.
Yes, Matt Mertz Plumbing Trenchless Sewer Repair Expert offers emergency services.
Yes, Matt Mertz Plumbing Trenchless Sewer Repair Expert offers warranties.
Matt Mertz Plumbing Trenchless Sewer Repair Expert offers the following services: Wells, pumps, air intake systems, fireplaces, gas logs, heating & AC.
Septic replacement or pumping it out, main gas line replacement

Contact information

4693 People Road, Pittsburgh, PA 15237

http://matt-mertz-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day