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LEGACY REMODELING INC

Windows, Roofing, Siding,

About us

LOCAL, FAMILY OWNED & OPERATED BUSINESS SERVICING THE PITTSBURGH AREA SINCE 1987. LEGACY HAS SERVED MORE THAN 24,000 CUSTOMERS AND INSTALL MORE THAN 700 PROJECTS FOR NEW SATISFIED CUSTOMERS EACH YEAR, WE PROUDLY BOAST THAT OVER 95% OF OUR CUSTOMERS WOULD RECOMMEND US TO FRIENDS, NEIGHBORS AND RELATIVES. WE USE FACTORY TRAINED AND INSURED WORKERS FOR INSTALLATION. COST IS DETERMINED BY THE PROJECT. NO TRAVEL CHARGES OR SERVICE FEES. ADDITIONAL EMAIL: CONTACT@LEGACYREMODELING.COM. FORMERLY KNOWN AS SWING LINE HOME REMODELING.

Business highlights

37 years of trusted experience

Services we offer

EXTERIOR REMODELING, WINDOWS, SIDING (INCLUDING JAMES HARDIE), ROOFING, DOORS, GUTTER REPLACEMENT, SOFFIT, FASCIA, DECKS, PORCH AND DECK ROOFS, KITCHENS, BATHROOMS & BASEMENT REMODELING.

Services we don't offer

GENERAL REMODELING, PAINTING, ROOM ADDITIONS, REPAIR SERVICES, GUTTER CLEANING, BRICK REPAIR, CHIMNEY REPAIR

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
11%
3
5%
2
7%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Showing 101-125 of 161 reviews

TIMOTHY O.
11/2008
5.0
siding, replacement windows
  + 0 more
We had ten replacement windows and half of the house is siding. We thought the price was competitive. We had a bay window put in that wasn't there before. They were clean and courteous. They did things in a timely manner. We could not say anything bad about them. There was a crack in one of the frames of the windows, and they came out immediately. We were really happy with everything. All of the workmen and installers were very knowledgeable. We would highly recommend them.
Description of Work: They replaced my windows and siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN R.
10/2008
4.0
replacement windows
  + -1 more
The workmen are thorough and usually considerate to those living in the property. The salesman is very inexperienced and fairly unprofessional. He still calls my husband by the wrong name, despite writing checks for over $20K to the company. I feel like it's just a big factory - no personal service.
Description of Work: We have had many windows replaced on our 100-year-old home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Kathryn .
08/2008
3.0
roofing
  + -1 more
I was frustrated because two people measured the door but when the guy came out the door had been measured incorrectly. Then he didn't have the right materials. I called the salesman and he never called me back. The door looks and works great, but it was a frustrating process. The door didn't look good for 3 weeks.
Description of Work: They removed our old entry door and storm door and installed a new storm door and entry door. They cleaned up everything.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$3,000

Response from LEGACY REMODELING INC
THE MEMBER IS CORRECT. WHILE I HAD HOPED FOR A B RATING DUE TO THE FACT THAT SHE WAS VERY SATISFIED WITH THE PRODUCT "THE DOOR LOOKS AND WORKS GREAT" AND PRICE, I ACCEPT THAT WE MUST GET BETTER WITH CUSTOMER COMMUNICATION. THIS IS THE TYPE OF REPORT THAT WILL MAKE US BETTER. KEN MOESLEIN, CEO, LEGACY REMODELING.

Thomas T.
08/2008
5.0
siding
  + -1 more
They did an excellent job on the work they have done. The craftsmanship was excellent they showed up on time and cleaned up after themselves every night before they left.
Description of Work: They removed the old siding and installed new siding and shutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

JOYCE D.
08/2008
4.0
remodeling, replacement windows, doors
  + 1 more
They were here on time, did the work well, and did a good job. I was disappointed with the repair to the interior dry wall. They used silicone caulk on the wood steps. That is not good to use when painting, so we need to remove that in order to paint.
Description of Work: They removed the old window and door and enlarged the opening. Installed a sliding glass door. They also installed a step.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Emily M.
08/2008
1.0
roofing
  + -1 more
Awfully. I called and received a call back about a week later; the woman was on vacation (not noted on her voice mail). During that week I was informed by a couple of friends to be careful as they do a "hard sell." But, I liked the product. We scheduled an appointment for my husband to obtain the quote...only one of us could take a day off at a time. My husband received a confirmation call the day before the appointment and he was asked for confirmation that both of the homeowners would be home. He said no. The person stated that both homeowners really needed to be present. I called (with my husband in the room with me) and said, based on that call and the hard sell stories that I received, I would like to cancel the appointment. The woman told me that I should reconsider and how important it is for both of us to be home. I said, it can only be him. She said, oh, we never do a hard sell. My husband agreed to go ahead with the appointment. Much to my surprise, she also told me that they want both homeowners at home since sometimes women have male contractors in their home and don't tell their husbands and that this causes problems (this sounds like a strange, eerie problem with their company). The person who showed up did a quick once over, gave a quote of "$12,xxx" on the back of his business card, told my husband that he was "wasting his time" since both homeowners were not present (!!!!!) and that my husband's wife did something to go around the system and that none of the other salesman would have bothered to even come to the house (Around what system??? They talked me into keeping the appointment). With the coupon, the price was in the range of our other quotes. Based on the experience with the salesperson and the people at the company, I would never use or recommend them to anyone.I did call the woman back and left a voice mail message on her phone that I was surprised at how unprofessional they were and what the experience was. I was informed by another friend that the person booking the appointment actually gets a commission for all booked appointments (I don't know if that is true or not). My husband was the decision maker for the roofing contractor.
Description of Work: Quote to replace roof (and I had a 25% off coupon through Angie's List).

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0


Response from LEGACY REMODELING INC
I WILL JUST LET THE READER READ WHAT THE CONSUMER HAS WRITTEN. A REASONABLE PERSON WILL RECOGNIZE THE COMPLAINT FOR WHAT IT IS. I PREFER TO ENJOY THE MANY A RATINGS THAT WE RECEIVE FROM PEOPLE THAT ACTUALLY RECEIVED OUR SERVICES.

CHRISTINE T.
07/2008
1.0
roofing
  + -1 more
His estimate was more than twice the other estimates I received. When I told him this and he got very defensive making a bunch of claims, like you get what you pay for, etc, and then he never sent me anything in writing as he said he would. They used high pressure sales, saying the price was only good for a week, and I will not use them for any future work.
Description of Work: I had them out for a roofing estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from LEGACY REMODELING INC
IN THE PAST 12 MONTHS I HAVE RECEIVED 8 PRICE INCREASES FOR MY ROOFING PRODUCTS. I CAN NOT HOLD QUOTES LONGER THAN A WEEK. THIS DOES NOT MEAN THAT THE PRICE WILL INCREASE IN ONE WEEK, IT SIMPLY MEANS THAT I CAN PROMISE THAT THE PRICE WILL NOT INCREASE IN ONE WEEK. THE RAW MATERIAL PRICING IS BEYOND MY CONTROL. I DON'T UNDERSTAND WHAT IS MEANT BY HIGH PRESSURE SINCE WE GAVE THE CUSTOMER A WEEK TO DECIDE. ON AN APPLES TO APPLES COMPARISON, I GUARANTEE THAT WE ARE NOT TWICE AS MUCH AS OTHER PROFESSIONAL ROOFER QUOTATIONS UNLESS THEY ARE NOT KEEPING UP WITH PRICE INCREASES. IN THAT CASE, THEY WILL SIMPLY BE OUT OF BUSINESS AT A LATER DATE.

KATHLEEN M.
07/2008
5.0
roofing
  + -1 more
I had my roof done a few years prior. I told them I had a leak and they moved me up on the priority list. They found another issue on my home while they were repairing the first issue. They replaced the roof rather than fixing an existing problem caused by another roofing company.
Description of Work: They gave me an estimate to replace my roofing system on my large two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BILL P.
06/2008
5.0
gutter repair, roofing
  + 0 more
We had a lot of rain the week they were going to come out, so the work was delayed. They let me know that there was going to be delayed. They did a wonderful job. They were easy to work with. They also replaced all the gutters. They are very professional. Their names were bill and Chris. I enjoyed working with both of them. I got a very good roof put on to my home. The price was exactly what they estimated me. They gave me a forty year guarantee.
Description of Work: My home had a slight roof. After a lot of research and calling a lot of different companies. I needed to replace my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Carl & Elizabeth B.
06/2008
5.0
replacement windows
  + -1 more
It went good. There was a little problem, two of the windows were the wrong size, so they reordered the windows and it took a couple more months. There was a couple issues but they got worked out. Overall, there was no big problems. They have competitive prices. We were satisfied enough to use them again.
Description of Work: They replaced fifteen old windows with new windows for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Jonathan S.
05/2008
2.0
roofing
  + -1 more
We request a quote from this company after seeing all the great reviews here. I'm sure they do great work, but I was very disappointed in their pricing. This is the kind of company that comes out and gives you a one to two hour sales pitch. They spent the first 20 minutes just telling us how great they were. When we finally got some number, their prices were more than any of our other quotes. We were very disappointed in both the knowledge of the sales person and the high price. Obviously, we went with another contractor.
Description of Work: We requested a quote for a new roof, gutters and downspouts.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
punctuality
3.0

$6,800

Response from LEGACY REMODELING INC
JUST BECAUSE THE CUSTOMER CANNOT AFFORD OUR SERVICES IT IS NOT A REASON TO POST SUCH A POOR GRADE. OUR MANY HAPPY CUSTOMERS THAT ACTUALLY BOUGHT FROM US AND GIVE US AN A GRADE ARE WHAT MATTERS. I AM GRATIFIED THAT THIS PERSON GAVE US AN A FOR PROFESSIONALISM.

Marsha D.
05/2008
5.0
doors
  + -1 more
The estimate and job were performed as expected... The time limit was 10 weeks from date of order... I believe that was approximate... The crew of two men came and replaced the door and were very polite and courteous. However, due to inclimate weather, (pouring down rain) they said they would come back in a few days to install the frame around the outside of the house... I had to call and request them to come back because I never heard from them or had them come back for at least a month... Once I called, the work was done quite quickly... The door was installed very nicely, however, due to the expense of it, I now feel that I probably did not have to pay as much as I did... I believe I could have gotten one at a considerable cheaper price and been just as happy...
Description of Work: Replace sliding patio door with new one which had enclosed blinds in glass.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,625

maro A.
02/2008
5.0
replacement windows
  + -1 more
The literature from the company was really informative. I learned quite a bit about windows and what questions to ask. The representative was happy to answer all my questions, and seemed pleased that I asked. Had I gone with this company, I think I would have been pleased. ($4,849.00)
Description of Work: The salesman who gave me the estimate for 8 double-hung vinyl replacement windows, was very thorough. He answered all my questions. His product, called SwingLine Restorations, is a good one, according to my internet search. I decided to go with another brand because the Restorations window was too expensive.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA L.
12/2007
5.0
gutter repair, roofing, chimney repair
  + 1 more
After they were done, they did a very good job of cleaning the area all around the house.
Description of Work: Had 2 roofs (1 overlay), removed all shingles, all new roofing paper, all new flashing, all new gutters, all new downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Robert G.
11/2007
5.0
roofing, siding
  + 0 more
Overall a very good job. Crew had to work through a few 90 degree days, and lost a few days to thunderstorms, thus making the job take a few days longer than expected. Crew was punctual, courteous, and experienced. Crew worked around our requirement to get three cars in and out of the driveway at the beginning and end of each day. Clean up each day, and at the end of the job, was adequate.
Description of Work: Legacy ripped off and replaced the entire roof and installed a ridge vent, sided the upper half of the house (bottom is brick), and installed all the soffit and fascia on the house. They also sided the underside of the porch roof. The gutters and downspouts were in good shape and Legacy reinstalled them while putting on the roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

DIANE P.
10/2007
5.0
remodeling
  + -1 more
This section of the Legacy business was first class all the way. Did an excellent job; neat, not one complaint about them. Did the whole basement in 9 days! Amazing crew and work performed.
Description of Work: Had the Owen's Corning Basement Finishing System installed in our basement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

MARIE C.
09/2007
5.0
roofing
  + -1 more
They were really good. I would not have any complaints about them at all. They gave me a reasonable bid, so I hired them and was completely satisfied. I would definitely hire them again and recommend them.
Description of Work: They replaced a section of my roof. They used high end shingles that can take high velocity winds. It took about a day with a crew of 5 people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

WILLIAM R.
09/2007
5.0
contractors, drywall, electrician, remodeling
  + 2 more
These folks did an excellent job on my basement. They were professional and courteous. They showed up on time for the job and were easy to communicate with. They offered some ideas on things that needed to be changed from the original plans and they did high quality work. I do feel they were quite pricey and I am not certain I would rehire them due to cost, but if in shopping around the pricing is similar, I would rehire them again.
Description of Work: Owens Corning Basement Finishing remodeled one half of my basement. This included electrical work, walls and ceilings and door frames.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

t S.
09/2007
5.0
electrician, remodeling, ceiling fans
  + 1 more
The job was absolutely top quality! They were very professional and extremely skilled. They finished very quickly but paid great attention to detail. I thought the price they charged was well worth it! I love the finished result and they did a beautiful job!
Description of Work: My 960 square foot basement was unfinished. They put in a drop ceiling, walls, ceiling lamps, ceiling fan, track lights, did the electrical wiring and installed outlets and light switches. They also did the hardwood trim around the doors and baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Frank P.
09/2007
4.0
replacement windows
  + -1 more
I m very satisfied with their work. I think they do roofing and siding now also. They installed pretty good quality windows, which I wanted instead of cheaper ones. I would recommend them to others.
Description of Work: Swing Line Windows replaced 17 windows in my home. The old windows were removed prior to the new ones being installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

BOBBETTE T.
06/2007
5.0
replacement windows
  + -1 more
I was ecstatic that they did exactly what I wanted. He was very knowledgeable and personal. The window is wonderful.
Description of Work: They replaced kitchen window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

WILLIAM A.
03/2007
2.0
drywall, replacement windows
  + 0 more
We were informed that there was going to be a six week delay on work when we signed the contract. About six weeks after we signing, we were informed that they could not get an exact match for the marble window base. Then they said that they don't do any brick work and refused to match the soldering pattern of bricks that was present on every other window in my house. They wanted me to find a separate mason to do this work. Moreover, our salesman was very difficult to get in touch with and I had to call numerous times before he would call me back. About 2.5 months after signing the contract and after countless frustrations, two workers; who were obviously subs arrived to do the work. One of them said that he could easily do the brick soldering? Overall, the windows are of high quality and installed well. However, they left the house dusty with smeared mortar on the outside brick. I called and complained about the mortar and they suggested that I clean it up.
Description of Work: Swingling replaced a basement window that was plexiglass with glass blocks. Our dining room wall had two small windows that were drywalled over. They opened up the drywall, knocked out some brick and installed a large window where the two smaller windows were. They also replaced two smaller bathroom windows.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$2,700

Response from LEGACY REMODELING INC
UNFORTUNATELY THIS CUSTOMER HAS LEFT OUT ONE IMPORTANT PART OF THE STORY. THE CONTRACT DID NOT INCLUDE EXTERIOR BRICK WORK. WE ARE NOT BRICK LAYERS AND THAT FACT WAS CLEARLY STATED AT THE TIME OF THE SALE. THE OPENING WAS FINISHED IN A WAY THAT MADE THE HOME WATER TIGHT AND READY FOR BRICK. IN THE INTEREST OF TRYING TO SATISFY A DIFFICULT CUSTOMER WE HIRED A BRICK LAYER AND HAD THE WORK PERFORMED THE NEXT DAY. INCIDENTALLY, THIS CUSTOMER REFUSED TO PAY FOR THE BRICKWORK EVEN THOUGH IT CLEARLY WAS NOT PART OF THE CONTRACT. THIS IS A CASE WHERE A GOOD DEED WAS NOT APPRECIATED. THE REPORT IS INACCURATE. I SIMPLY ASK ANGIE LIST MEMBERS TO READ THE MANY MANY CUSTOMER REPORTS THAT HAVE GIVEN US AN "A" RATING. YOU CAN'T MAKE EVERYONE HAPPY, WE JUST HAVE TO KEEP TRYING. KEN, CEO OF LEGACY.

Rob R.
02/2007
5.0
gutter repair, roofing, replacement windows, glass block
  + 2 more
The work looks great! The service was good. Swing Line worked hard to ensure our satisfaction.
Description of Work: Swing Line covered all soffit and fascia, bulkhead and porch ceiling with aluminum trim coil. They replaced the basement windows with glass block windows and replaced the front windows with double hung flankers and a picture window center dual pane with ultra U glass, Low E Argon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

JUDY G.
12/2006
5.0
roofing, screen repair, siding, replacement windows
  + 2 more
They did the job with out stopping till they were finished. They still call me to see how things are going and to let me know about special promotions.
Description of Work: 16 windows were replaced with two screen doors and siding installed on my back porch. New roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

ALBERT J.
08/2006
5.0
replacement windows, doors
  + 0 more
They did a good job. I even wrote them a letter saying they did a good job.
Description of Work: They installed 3 sliding doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Contact information

3090 W LIBERTY AVE, Pittsburgh, PA 15216

http://www.legacyremodeling.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Roofing,
Siding,
Doors,
General Remodeling,
Gutters,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Electrical,
Drywall,
Decks and Porches

FAQ

LEGACY REMODELING INC is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

LEGACY REMODELING INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, LEGACY REMODELING INC offers free project estimates.
Yes, LEGACY REMODELING INC offers eco-friendly accreditations.
Yes, LEGACY REMODELING INC offers a 5% senior discount.
No, LEGACY REMODELING INC does not offer emergency services.
Yes, LEGACY REMODELING INC offers warranties.
LEGACY REMODELING INC offers the following services: EXTERIOR REMODELING, WINDOWS, SIDING (INCLUDING JAMES HARDIE), ROOFING, DOORS, GUTTER REPLACEMENT, SOFFIT, FASCIA, DECKS, PORCH AND DECK ROOFS, KITCHENS, BATHROOMS & BASEMENT REMODELING.
GENERAL REMODELING, PAINTING, ROOM ADDITIONS, REPAIR SERVICES, GUTTER CLEANING, BRICK REPAIR, CHIMNEY REPAIR

Contact information

3090 W LIBERTY AVE, Pittsburgh, PA 15216

http://www.legacyremodeling.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM