LEGACY REMODELING INC

We had ten replacement windows and half of the house is siding. We thought the price was competitive. We had a bay window put in that wasn't there before. They were clean and courteous. They did things in a timely manner. We could not say anything bad about them. There was a crack in one of the frames of the windows, and they came out immediately. We were really happy with everything. All of the workmen and installers were very knowledgeable. We would highly recommend them.

The workmen are thorough and usually considerate to those living in the property. The salesman is very inexperienced and fairly unprofessional. He still calls my husband by the wrong name, despite writing checks for over $20K to the company. I feel like it's just a big factory - no personal service.

I was frustrated because two people measured the door but when the guy came out the door had been measured incorrectly. Then he didn't have the right materials. I called the salesman and he never called me back. The door looks and works great, but it was a frustrating process. The door didn't look good for 3 weeks.

They did an excellent job on the work they have done. The craftsmanship was excellent they showed up on time and cleaned up after themselves every night before they left.

They were here on time, did the work well, and did a good job. I was disappointed with the repair to the interior dry wall. They used silicone caulk on the wood steps. That is not good to use when painting, so we need to remove that in order to paint.

Awfully. I called and received a call back about a week later; the woman was on vacation (not noted on her voice mail). During that week I was informed by a couple of friends to be careful as they do a "hard sell." But, I liked the product. We scheduled an appointment for my husband to obtain the quote...only one of us could take a day off at a time. My husband received a confirmation call the day before the appointment and he was asked for confirmation that both of the homeowners would be home. He said no. The person stated that both homeowners really needed to be present. I called (with my husband in the room with me) and said, based on that call and the hard sell stories that I received, I would like to cancel the appointment. The woman told me that I should reconsider and how important it is for both of us to be home. I said, it can only be him. She said, oh, we never do a hard sell. My husband agreed to go ahead with the appointment. Much to my surprise, she also told me that they want both homeowners at home since sometimes women have male contractors in their home and don't tell their husbands and that this causes problems (this sounds like a strange, eerie problem with their company). The person who showed up did a quick once over, gave a quote of "$12,xxx" on the back of his business card, told my husband that he was "wasting his time" since both homeowners were not present (!!!!!) and that my husband's wife did something to go around the system and that none of the other salesman would have bothered to even come to the house (Around what system??? They talked me into keeping the appointment). With the coupon, the price was in the range of our other quotes. Based on the experience with the salesperson and the people at the company, I would never use or recommend them to anyone.I did call the woman back and left a voice mail message on her phone that I was surprised at how unprofessional they were and what the experience was. I was informed by another friend that the person booking the appointment actually gets a commission for all booked appointments (I don't know if that is true or not). My husband was the decision maker for the roofing contractor.

His estimate was more than twice the other estimates I received. When I told him this and he got very defensive making a bunch of claims, like you get what you pay for, etc, and then he never sent me anything in writing as he said he would. They used high pressure sales, saying the price was only good for a week, and I will not use them for any future work.

I had my roof done a few years prior. I told them I had a leak and they moved me up on the priority list. They found another issue on my home while they were repairing the first issue. They replaced the roof rather than fixing an existing problem caused by another roofing company.

We had a lot of rain the week they were going to come out, so the work was delayed. They let me know that there was going to be delayed. They did a wonderful job. They were easy to work with. They also replaced all the gutters. They are very professional. Their names were bill and Chris. I enjoyed working with both of them. I got a very good roof put on to my home. The price was exactly what they estimated me. They gave me a forty year guarantee.

It went good. There was a little problem, two of the windows were the wrong size, so they reordered the windows and it took a couple more months. There was a couple issues but they got worked out. Overall, there was no big problems. They have competitive prices. We were satisfied enough to use them again.

We request a quote from this company after seeing all the great reviews here. I'm sure they do great work, but I was very disappointed in their pricing. This is the kind of company that comes out and gives you a one to two hour sales pitch. They spent the first 20 minutes just telling us how great they were. When we finally got some number, their prices were more than any of our other quotes. We were very disappointed in both the knowledge of the sales person and the high price. Obviously, we went with another contractor.

The estimate and job were performed as expected... The time limit was 10 weeks from date of order... I believe that was approximate... The crew of two men came and replaced the door and were very polite and courteous. However, due to inclimate weather, (pouring down rain) they said they would come back in a few days to install the frame around the outside of the house... I had to call and request them to come back because I never heard from them or had them come back for at least a month... Once I called, the work was done quite quickly... The door was installed very nicely, however, due to the expense of it, I now feel that I probably did not have to pay as much as I did... I believe I could have gotten one at a considerable cheaper price and been just as happy...

The literature from the company was really informative. I learned quite a bit about windows and what questions to ask. The representative was happy to answer all my questions, and seemed pleased that I asked. Had I gone with this company, I think I would have been pleased. ($4,849.00)

After they were done, they did a very good job of cleaning the area all around the house.

Overall a very good job. Crew had to work through a few 90 degree days, and lost a few days to thunderstorms, thus making the job take a few days longer than expected. Crew was punctual, courteous, and experienced. Crew worked around our requirement to get three cars in and out of the driveway at the beginning and end of each day. Clean up each day, and at the end of the job, was adequate.

This section of the Legacy business was first class all the way. Did an excellent job; neat, not one complaint about them. Did the whole basement in 9 days! Amazing crew and work performed.

They were really good. I would not have any complaints about them at all. They gave me a reasonable bid, so I hired them and was completely satisfied. I would definitely hire them again and recommend them.

The job was absolutely top quality! They were very professional and extremely skilled. They finished very quickly but paid great attention to detail. I thought the price they charged was well worth it! I love the finished result and they did a beautiful job!

These folks did an excellent job on my basement. They were professional and courteous. They showed up on time for the job and were easy to communicate with. They offered some ideas on things that needed to be changed from the original plans and they did high quality work. I do feel they were quite pricey and I am not certain I would rehire them due to cost, but if in shopping around the pricing is similar, I would rehire them again.

I m very satisfied with their work. I think they do roofing and siding now also. They installed pretty good quality windows, which I wanted instead of cheaper ones. I would recommend them to others.

I was ecstatic that they did exactly what I wanted. He was very knowledgeable and personal. The window is wonderful.

We were informed that there was going to be a six week delay on work when we signed the contract. About six weeks after we signing, we were informed that they could not get an exact match for the marble window base. Then they said that they don't do any brick work and refused to match the soldering pattern of bricks that was present on every other window in my house. They wanted me to find a separate mason to do this work. Moreover, our salesman was very difficult to get in touch with and I had to call numerous times before he would call me back. About 2.5 months after signing the contract and after countless frustrations, two workers; who were obviously subs arrived to do the work. One of them said that he could easily do the brick soldering? Overall, the windows are of high quality and installed well. However, they left the house dusty with smeared mortar on the outside brick. I called and complained about the mortar and they suggested that I clean it up.

The work looks great! The service was good. Swing Line worked hard to ensure our satisfaction.

They did the job with out stopping till they were finished. They still call me to see how things are going and to let me know about special promotions.

They did a good job. I even wrote them a letter saying they did a good job.