LEGACY REMODELING INC

Legacy Remodeling did a fantastic job installing my whole house Provia Endure windows. I found this local company to be a pleasure to deal with from the initial sales consultation through installation and follow-up. The office staff, Ashley and Kelly, were always responsive and helpful, and pricing was reasonable with several options available. The Provia windows are easy to operate and clean, so we are very happy with the quality of the product that comes with a lifetime warranty. We were most impressed by the installation team. They were efficient, friendly, and very respectful of our property, covering everything both inside and out during removal of the old casement windows, cleaning up as they moved to each window. The team’s technical expertise was evident with precise installation, attention to detail with finishing touches, and showing us how to open the windows and remove screens. Overall, I would highly recommend Legacy Remodeling and the Provia Endure windows to anyone replacing one or all of their windows.

Wonderful! Salesperson friendly and efficient. Some places we called only used certain siding. Some never called back. Legacy offered us a choice of what we wanted for a reasonable price. Work was efficient and looks great. Clean up good. Worked thru rain showers. Very happy

Took almost a full YEAR to renovate 2 bathrooms - a project that was predicted to take 6 weeks. The charged us for work that could not be done, they forgot to install critical components (like a bench seat in the shower), had to rip out the wall 3 times to get it straight, ordered the wrong parts/materials to be installed, the things they did install (cabinets) were cracked or broken, and did significant damage to the inside of our home - broke boards on our hardwood floors, pulled up the finish, etc. - that they refused to fix. And when we tried to have conversations with the rep and the owner about our concerns, we were met with nothing but hostility. Absolutely the WORST experience of my entire life.

Very poorly. This work was done a year ago and i have waited to review. 1) work was subcontracted out with no supervisor on site. Did not show up when expected. Did not heed to manufacturers guidelines for install. 2) Chimney stack was left unfinished. Called supervisor who did not see issue. Called owner who sent skilled worker to complete chimney stack and remove gaps after subs left. Metal Trim was pulled up and left bent up. Hardee board is not secured in an area. Caulking was poorly done and/or missed perhaps due to delay and cold temperatures.... Would not recommend them for siding work.

From the first contact to the last, Legacy Remodeling was great. They arrived on time and worked hard the whole day. They came back the next day and finished up the loose ends in a couple of hours and went over the windows. Unfortunately one of the window sashes came broken(not fault on them) and was ordered and replace very quickly. While there to replace the window sash, Bob checked the other windows to make sure we were happy with them and addressed any concerns we may have had., From the great customer service, installers, service department, everyone we have come into contact with them, I would/will hire to them again to complete the other work we need done at the house. Thank You

Nightmare, Terrible, (pictures included) The two workers that did most of the work we’re very polite however could not communicate due to language barriers had to talk to 3rd worker that did speak English. They broke our satellite dish eye arm by throwing off old shingles, I had insurance on dish so it was replaced but no TV for a week. Shingles laying all in the yard still! some. Some Old construction materials left however they did take old aluminum to junk yard to get money, they said they use the money for gas. I gave them a $100.00 tip the first day they got to our home as a good will jesture and bought water and ice, I thought this would intice them to do a better job. The shingles we purchased we’re made by Isaiah Industries the Classic Rustic aluminum type and we paid $51,000.00 for the entire project. Legacy used a cheaper hip lineal that we did not want per salesman’s presentation but to our surprise it was in the contract we signed, our foolish mistake so read your contract well and get exacting verbiage of what each piece of roofing materials are called. The foam backer board designed so shingles won’t crush was only installed in areas known by “Me gale” so he could walk around the roof without crushing the aluminum panels that look like ceader shakes. The way the shingles we’re installed provides no way to keep water from getting under and around the hip lineal and the only reason our roof might not be leaking yet is because we purchased aqual underlayment. So pieces started falling off Just one months after installing. The original subcontractors fixed right away, then a 2nd piece fell off a couple weeks later they fixed again this time I called my insurance agent who was present and got a statement from subcontractors stating that they forgot to put calking on shingle so our insurance company said they are not responsible for bad workmanship. At this point after a 3rd piece fell off we called again requesting different subcontractors but now they wouldn’t come out from just a phone call we had to go on line and fill out a work request form. This is when the owner Jeff Moeslein got involved and we started email traffic and I printed out all of his quotes like for instance one quote we find amazing he said “he can’t understand why we are so mad because of the lifetime warranty and excuse my language but he said “s_ _ _” happens! and most of the time the customers are glad we fix the issue but you just get mad” So another piece falls off and I got Isaiah Industries involved they sent installation manuals on our shingle and they also stated that they we’re providing Legacy remodeling on instructional ways to fix the pieces that fell off so when different subcontractors came out that I requested but per owner I don’t have the right to pick and choose who comes out. So they came out and they started screwing these shingles in with roofing screws so we have screws in our shingles that weren’t designed to ba installed this way. Not to have screws placed directly in plain site on top of a textured uneven shingles directly on top with no way to stop water from entering. To date 3 separate contractors came out and each stated the shingles on the lineal hips weren’t bent or fastened correctly but they don’t want to be in the middle so they can only do what Jeff Moeslein tells them to do. Foam backing was not placed on entire roof so crushed shingles everywhere from them walking all over the roof I have videos and photos. Jeff Moeslein said that was optional that I should have purchased that extra foam. He then starts the blame game that I should have read my contract and that I walked around the roof taking photos insinuating that I crushed the shingles, he forgot I have 4 sky lights that open and that’s how I was able to take photos, and as you can see in the photos sky lights probably will leak. Also I would like to mention that we had flood lights near soffit and they cut the wires and stuffed them into the soffit. When I told the owner he said read your contract I have to hire an electrician but this was after they left so we would have to tear appart the soffit to fix this code violation and we are worried a fire may happen in these two separate areas. The owner Jeff’s Moeslein’s emails are sickening and we don’t know what to do. We find ourselves inspecting the roof everytime we go outside or when we drive by it. Jeff Moeslein said he will not replace crushed shingles and so much more I didn’t mention. We are sick. Keep in mind the old shingles in pictures we’re picked up but plants broken. Have pictures of all shingles that fell off and have all emails and voicemail of or by owner, subcontractors and salesman. and have some informative videos and many more photos. Thank you respectfully submitted.

I wanted my soffit and facia wrapped in aluminum and corner cedar boards replaced with Hardiboard. I also had 1/2 of one side of my house that needed Hardi siding to replace cedar and the side of my garage and mudroom. A window removed and framed in. And front porch cedar trim replaced. My colonial house is 3,500 sq.ft. Their estimate was $90,000!

They were very professional. I was very pleased with the installation and the quality of the windows.

Excellent product, fair price, professional installation.

FANTASTIC!! from the person who answered the phone to the salesman to the person who installed the job, nothing but praise.

Not good. Not satisfied at all. Left with bad taste and upset with whole inquiry. And behavior of company

Everything went well from getting the estimate to paying for the job. The installation crew was exceptionally professional. Prompt, worked hard, and worked together like a symphony orchestra. Left our property as clean as they found it. No messing around with these guys. Very pleased.

Very well! We got a great price with a no pressure to buy approach. The salesman was very receptive to our needs and budget. The installers were professional and cleaned up their work space and removed our old windows from the property.

Very good experience. Arrived on time every day. Polite crew. Did what they said they said they would do. They went out of their way to make sure we were satisfied.

Excellant! Everything looks wonderful. I can't say enough good things about this company. Everyone we came in contact with were gentlemen. They were not satisfied unless we were satisfied. When we would have any concerns or questions about anything, they immediately did whatever was needed to make up happy and then some. They show up when scheduled and they clean up after themselves when they leave. Over the months that I used their services, I can't say one had thing about them. They do quality work at a fair price. Even my husband who is a real fuddy duddy was well pleased. A big thankyou goes out to Jason and Joe and all the guys who did this work for us. I look forward to hiring them again when we have another construction need.

They offered me a contract and I accepted it and then they hired another company to come out to put the window in. The communication between the person who measures and tells you what they are going to do and the person who actually comes out and do the work is not good.

I was disappointment in them! I was charged for a with an inspection fee and there was no inspection fee with the city on that. I was charged for inspecting the windows. I did not ask them to come back to finish, I called someone else. They were expensive! Actually, I did call them back to put my kitchen window in. I didn’t have any problems with the workers, they were courteous, I can’t say anything bad. Their work was good and looked nice. I still have to go back and select screens, I haven’t dealt with that yet.

Did not hire as they are too expensive

This was quite an extensive project. Fourteen of the windows are over 6 ft tall and half of them are the double-hung style. I contacted three companies through this website and each of them was courteous, punctual, professional, and extremely knowledgeable about a project this size in my very old and very quirky home. It was a difficult decision to make considering the amount of money I was investing in this project! I chose Legacy Remodeling because they were so very creative when helping me make a couple of design decisions. They helped me choose a quality window without breaking my budget. The installers were awesome! This was a very challenging project and they handled it with patience and perfection. If I had any windows left in my house to replace, I would call them again in a heartbeat. Their price was neither the most expensive nor the least expensive; it was just right.

Legacy Remodeling installed a large bay window in my home. The contractors who completed the work were very professional from start to finish! It was scary seeing the large opening that was created to accommodate the window but the finished product was worth the anxiety. The window was finished off inside with wood trim, screens were installed and demonstration of how to open the windows to clean and remove in the event of an an emergency. We ordered the window because I use a wheelchair and all the windows on my second floor where my bedroom is start at 4' and there is no way I could possibly get out a window that high off the floor. This bay window is wide enough to allow me to exit in the even of an emergency. The really nice thing about the window is my wife is happy! Since the window was installed my wife has not stopped complimenting the installation, happy wife happy life! I have had a lot of work completed on my home over the last year and a half and this was the best by far in looks and function. They cleaned up all debris from the bedroom, roof and even the driveway where they parked their truck. The price was more than reasonable, I had estimates completed by 2 other companies and having to wait 2 weeks for the one estimate and the other that completed an estimate without knowing their own product made me not consider them. I specifically requested information regarding possible egress in the event of a fire and one of the people providing did not know if the larger window a part of the bay window could be opened so he estimated a much larger bay window that was also much more expensive. The other companies completing estimates wasted my time. I am sure this has increased the value of my home and the usefulness to my wife and I for years to come. I will definitely contact Legacy Remodeling with any future needs! David Beechview Pittsburgh Pa Contact: Legacy Remodeling Beth Brady Appointment Manager Legacy Remodeling 412-341-1933 ext.104

Legacy Remodeling, from the beginning was a great match for what I needed and wanted. Legacy was prompt, prices didn't change, they were respectful and neat. When the new windows were installed I couldn't even tell there were old windows, Legacy took all the trash with them and the new windows look amazing. I've received many compliments on my new windows!

The job went very well and it was what my wife and I had envisioned when we started to discuss this big addition to our home. Legacy was very professional through all the stages of the job starting with our salesman Rich Konop. He walked us through that part and then handed over the reins to Jason Getz, the Project Manager. Jason was great through the whole project, coming out several times to our house from start to finish to oversee each step handled by the individual contractors and answered all of our countless questions. He made sure that the project to move forward and minimized the delays which we appreciated. He made suggestions at the right times to make sure we were not mistaken in our thoughts on how to proceed. At the end we could not have been more thrilled with how it turned out and enjoy this room every day and will continue to for many more years. Great job by Jason and Legacy Remodeling.

The whole process was relatively smooth. Installation took 2 days, as predicted. The crew was professional and courteous, showed up on time and worked efficiently. They took care to cover the carpeting and furniture near the windows they were working on. They were meticulous about the cleanup afterwards, both inside and outside. The Sunrise Restoration windows look nice and seem high quality. The installation job looks great as well. We were definitely pleased with the whole process.

I had an excellent experience from start to finish. The sales consultant was very thorough. He brought samples of the windows, measured my windows, gave me detailed, informative information on the Restoration Windows. I compared these windows to a few other vendors and chose the Restoration window not only for the quality but also for the lifetime warranty. They had an installer come out after I placed a deposit and he did a detailed measurement. The windows came in approximately 5 weeks later. They called and scheduled the installation according to my schedule. Very friendly and accommodating. Installation was great. They worked morning to late afternoon installing 10 windows. They were friendly, cleaned up after leaving each room, and covered carpeting. I am very pleased with Legacy Remodeling and the windows.

Absolutely incredible. There was not a speck of dust or dirt anywhere afterward. They were quick, polite, professional, and efficient. The cost was very reasonable, especially for custom windows, and the end result was magnificent. We recommend them to absolutely everyone.