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Jeff's Lock & Key Service

Locksmiths

About us

• Award Winning Service • 20+ Years of Industry Experience • Owner Operated • Residential & Commercial Locksmith Services Offered • Well-Established Local Reputation •

Business highlights

28 years of trusted experience

Services we offer

Residential & Commercial Locksmith Services; Doorknob Installation & Repair • Dead Bolts • Locks Rekeyed • High Security Locks • Panic Bars • Keyless Entry • Key Duplication

Services we don't offer

Electronic Access Control

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-157 of 157 reviews

Mark P.
06/2014
5.0
locksmith
  + -1 more
Very engaged in the work. Excellent quality, very pleasant.
Description of Work: Worked on various locks in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robyn F.
03/2014
5.0
locksmith
  + -1 more
He was prompt and delivered the service in the timely matter. He also provided a very accurate estimate of the service prior to my appointment.
Description of Work: Jeff re-keyed several locks for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Vera M.
03/2014
5.0
locksmith
  + -1 more
Jeff came the same day I called him. He was very prompt, courteous and professional. He explained the problem to my husband and then changed the lock on our back door. I would recommend him to anyone.
Description of Work: He changed the back door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARY P.
03/2014
1.0
locksmith
  + -1 more
He then called at 9:00 am on Friday morning and said that he would not be coming because he did not feel "comfortable with the parking situation and that we should get someone else." He knew the parking situation when first contacted. He should have let us know at time that he would not come. Now here it is Friday and we are scrambling to find another locksmith to fix our problem so that we can secure our building for the weekend.
Description of Work: He was contacted on a Wednesday and after several calls back and forth said that he would come at 9:30 am on Friday to perform service.
Rating CategoryRating out of 5

Response from Jeff's Lock & Key Service
I was called to give an estimate on doing the work they need done because they wanted to change the way the door locked and was not informed the building could not be locked. I was told I could park in a alley way behind the church. When I got there it was a pedestrian walk way not a alley way. I was not about to park my van there and block PEOPLE from getting through and risk my van getting ticketed and towed.

Judy R.
02/2014
5.0
locksmith
  + -1 more
Very thorough and responsible. Did good work.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E.
01/2014
5.0
locksmith
  + -1 more
Prompt and fair! I will definitely use Jeff again!
Description of Work: I called Jeff when I had an employee theft issue, Jeff was there the next day to change the lock and he brought me 4 extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mick L.
01/2014
5.0
locksmith
  + -1 more
on time, quick appointment, pleasant and professional. all of those positive reviews are well deserved.
Description of Work: installed dead bolt and fixed two older door knob locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Anita R.
01/2014
5.0
locksmith
  + -1 more
Jeff was the consummate professional and re-keyed my home quickly and efficiently, I would use his services again in a heartbeat.
Description of Work: I used Jeff's Lock & Key Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

jill J.
01/2014
5.0
locksmith
  + -1 more
Very quick, courteous and easy to work with. Great job. |Prices very reasonable except for "Angie's List referral fee"
Description of Work: Replaced broken lock on one door and replaced door knob/lock on 2nd door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Dee H.
12/2013
5.0
locksmith
  + -1 more
I would definitely hire Jeff again. He was prompt in returning my calls and showed up at my home at the time he said he would. He was pleasant and informative. It is over a month the service was completed and the locks are working great. The old lock I purchased at a major home supply store lasted less than 2 weeks before the key would no long turn. Very happy with Jeff's Lock and Key Service.
Description of Work: Jeff replaced locks on 2 exterior doors. I ask Jeff to re key locks on doors but the locks were defective. Jeff purchased new locks and replaced the defective locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Pris J.
12/2013
5.0
locksmith
  + -1 more
Jeff has a very professional attitude, he came as scheduled, he was able to change and rekey 2 of the 3 doors that day but, because one of the door was and older model door he had to order a special lock which was installed a week later. I was very pleased that he was able to rekey the older door to match the newer door.
Description of Work: Changed and rekeyed 3 entry door locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maria K.
10/2013
5.0
locksmith
  + -1 more
Jeff arrived on time and was very cooperative
Description of Work: Changed out a front door lock, cut six new keys, fixed a lock on a kitchen cabinet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Terri A.
10/2013
5.0
locksmith
  + -1 more
Return call was prompt. Jeff told me how to fix my own old door, original to house.
Description of Work: Jeff helped me fix my door myself over the phone!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL T.
09/2013
5.0
locksmith
  + -1 more
Jeff was punctual and the job was completed very quickly. He was very neat and courteous. I will use his service again if needed and I highly recommend him to anyone.
Description of Work: Provided changed out the lock and deadbolt on my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Patty J.
09/2013
5.0
locksmith
  + -1 more
Everything went great, nice guy, very through and professional and I will call hime again.
Description of Work: I foget the exact cost but it was around 125. Very reasonable when compared to prior jobs. Every time I have new tenants I change the locks for their safety

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Peter R.
09/2013
1.0
locksmith
  + -1 more
It was an awful experience. They weren't timely, and they actually damaged the cabinet and lock instead of fixing them. I would not recommend this company to anyone.
Description of Work: We hired them to repair the lock on a wooden file cabinet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jeff's Lock & Key Service
I can't recall ever doing work at this residence and on a wooden filing cabinet. Mr. (member name removed) keeps referring to "they" and I am the only employee of my business and if more than one person showed up, it wasn't me or my business.

marcia H.
08/2013
5.0
locksmith
  + -1 more
Jeff (the owner) arrived on time and was both amiable and professional. He took a look at the lock, diagnosed the problem, fixed it, and even made an extra set of keys for it in his truck. He was efficient, competent and friendly. We would absolutely hire him again.
Description of Work: Fixed a lock on a door in our basement that was broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Raquel L.
08/2013
5.0
locksmith
  + -1 more
Jeff was quick to respond to my phone message and was punctual for the appointment. He was pleasant to deal with and professional. I plan on using him again soon.
Description of Work: Jeff was able to open a front door that would not open and then changed the lock configuration and made new keys for me. He also fixed the lock on a gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Edward S.
06/2013
5.0
locksmith
  + -1 more
He was wonderful. He was reasonably priced, quick to come and repair the lock. I would highly recommend him to anyone.
Description of Work: He fixed the custom front door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

FRANK W.
05/2013
5.0
locksmith
  + -1 more
He came and found out why the bathroom door locked us out. He offered to replace with what he had, which didn't match anything in the place. He found us an identical replacement. He was prompt, courteous, neat, and fast.
Description of Work: Replaced a doorknob set with a matching set that he found for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jonathan D.
04/2013
5.0
locksmith
  + -1 more
Called, made appointment. He showed up on time, looked around, assessed the situation, gave me a quote within 30 seconds. He stayed to do the work, finished and I paid him what we agreed upon. No complaints, he knows what he is doing and is very professional.
Description of Work: Re-keyed all exterior doors to the house, both main locks and deadbolts. Fixed several loose handles that were about to fall off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Bruce F.
03/2013
5.0
locksmith
  + -1 more
We have an old home (built in 1930) and the front door lock has been problematic since we bought the house 7+ years ago. I contacted Jeff Wagner, the owner of Jeff's Lock & Key Service, through Angie's List. Jeff arrived as scheduled and examined the front door lock. Jeff took the lock apart, quickly diagnosed the problems and repaired lock. Jeff explained what he was doing and why the door lock had not been working properly. Jeff also replaced several missing wood screws when re-attaching the front door handle and lock. At my request, Jeff then adjusted a different door knob that was difficult to turn. Based on Jeff's easy to understand explanation, I have adjusted several other door knobs that had been difficult to turn. Jeff also checked our back door and explained how I could replace the lock myself. Jeff was prompt in responding to my request for service; arrived as scheduled; knew what he was doing and explained what he was doing when making the requested repairs. Jeff charged a fair price for his services. Jeff did a great job and I would highly recommend him to anyone.
Description of Work: Repaired front door lock that had not worked properly for years; adjusted another door knob and showed me how to replace the back door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kimberly K.
03/2013
5.0
locksmith
  + -1 more
Prompt, friendly, job well done.
Description of Work: Repaired door handle/lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John C.
03/2013
5.0
locksmith
  + -1 more
We had bought the fixtures, and Jeff's Lock & Key Service installed them. It was a good experience. The work was good and they were very responsive and timely. They did an excellent job and we've had no problem with it. They are professional and cleaned up after themselves. He was working on a door in an older house and that can be tricky.
Description of Work: Jeff's Lock & Key Service put in a new deadbolt and decorative door fixture, and fixed the lock and key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matthew S.
02/2013
5.0
locksmith
  + -1 more
First off, Jeff was at my house exactly when he said he would be, which is refreshing these days. Secondly, Jeff is an extremely friendly and personable and I immediately felt comfortable having him re-key the locks for my house. Jeff works in a clean, professional and timely manner. One summer when I was on summer break from school, I worked for a lock smith company and I know a thing or two about the business. That being said, I am absolutely certain Jeff brings an outstanding value to the Local Lock industry, his warm and friendly personality is worth paying above industry average, but Jeff's Lock and Key Service has very reasonable rates. I truely expected to pay at much more and gladly would have. Let's face it, if you are looking for a Lock Smith, your search should end with Jeff's Lock and Key Service. Sincerely, Matt Schneider
Description of Work: FANTASTIC LOCKSMITH! A++++ Highly Recommend!
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Contact information

350 Olancha Ave, Pittsburgh, PA 15227

http://www.jeffslockandkey.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
11:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Jeff's Lock & Key Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 11:00 AM - 2:00 PM

Jeff's Lock & Key Service accepts the following forms of payment: Check
Yes, Jeff's Lock & Key Service offers free project estimates.
No, Jeff's Lock & Key Service does not offer eco-friendly accreditations.
No, Jeff's Lock & Key Service does not offer a senior discount.
No, Jeff's Lock & Key Service does not offer emergency services.
No, Jeff's Lock & Key Service does not offer warranties.
Jeff's Lock & Key Service offers the following services: Residential & Commercial Locksmith Services; Doorknob Installation & Repair • Dead Bolts • Locks Rekeyed • High Security Locks • Panic Bars • Keyless Entry • Key Duplication
Electronic Access Control

Contact information

350 Olancha Ave, Pittsburgh, PA 15227

http://www.jeffslockandkey.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
11:00 AM - 2:00 PM