Heating and Air Conditioning, Air Duct Cleaning, Plumbing
About us
Craft Heating and Cooling has been providing quality products and services since our founding in 1949. Our years of experience have gained us an enviable reputation for quality work at reasonable prices. It is our top priority to provide our customers with quality products and excellent customer service. We take personal interest in our customers and therefore always recommend a system for your particular space and requirements.
Business highlights
76 years of trusted experience
Emergency Services Offered
Services we offer
Sales & service of furnaces, air conditioners, air cleaners, humidifiers, duct cleaning & maintenance contracts.
Description of Work: They were here to check out Furness.
Rating Category
Rating out of 5
Yes, I recommend this pro
Lynn C.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jim H.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$124
Patrick W.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I have a service plan with them so each year they check the heat and cooling units. They clean and service each unit once each year. The cost for 3 years averages to 30 for each service. If something need repaired or emergency service we get a discount for the plan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Mark A N.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They are a local HVAC Repair and Installation Contractor, which we have used for years from the annual pre-winter inspection to repairs (replacement of motors & controls). | |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Chris B.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Craft Heating checks my furnace and AC every year. Very satisfied with their service and have used them several times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan B.
04/2013
4.0
heating & air conditioning/hvac
+ -1 more
It went okay. They showed up on time. It seems like they did good work. It took longer than expected but it was part of a home warranty thing. We called them on warranty, they sent these guys and they did a decent job.
Description of Work: I uses the services of Craft Heating Company.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Amy L.
03/2013
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
I had a fantastic experience with them. I like their prices and services. They are fast. They are just by far fantastic. I have used other heating and cooling services and it was terrible.
Description of Work: I have used Craft Heating Co Inc for their heating and cooling services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Brianne M.
11/2012
2.0
heating & air conditioning/hvac
+ -1 more
I called Craft on Saturday morning at 7 AM, as the house had no heat. I knew what the issue was, as the control had gone bad multiple times before, and the behavior of the furnace was the same as those previous occurrences. It was repaired before as part of a home warranty we had on the house. Even though I told the technician exactly what the issue was, we were charged a $120 diagnostic fee, which I'm sure only took him 1-2 minutes to find. The really upsetting part though was the price we were charged for the replacement parts. We were charged $230 for a Control Module that could be purchased elsewhere for ~$90-$100, and $80 for an ignitor that also could be purchased elsewhere for ~$30. A complete rip-off, no matter how you cut it. Unfortunately, we couldn't go without heat, as we have an infant in the house, or I would have most definitely not agreed to the charges. I will NOT be calling Craft Heating ever again for service.
Description of Work: Replaced control module on gas furnace where blower was running, but ignitor wouldn't light.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$518
Rosemary R.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
They do very good work. They are dependable and charge an honest price for the good work they do.
Description of Work: They do our furnace maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Cherie I.
10/2012
1.0
heating & air conditioning/hvac
+ -1 more
I called and scheduled an appointment for my furnace to be checked for the winter. The appointment was for 7:30 AM - I was to be the first appointment of the day. 7:30 AM came and went and no one showed up. I left the house about 8:10 AM as I had a 9 AM meeting. When I got to the office I called Craft to find out what happened. I was told the service man had reported to the office instead of coming directly to my house. We rescheduled for the following week, again at 7:30 AM. Once again no one showed up. When I got home there was a message on my answering machine to call Craft. No explanation or apology. I have been using Craft for about 15 years and have always been pleased with their service. I don't know what has changed, but obviously it is time for me to find a new heating and air conditioning company.
Description of Work: No service was performed. Service man did not show.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
MARY & MIKE R.
10/2012
1.0
heating & air conditioning/hvac
+ -1 more
Please see my above comments.
Description of Work: We have used Craft Heating for nearly 30 years for both heating and air conditioning for our home and my parents' home. Today when I called to schedule a routine inspection of our 2 furnaces for the upcoming winter the woman who answered the phone was unable to give me a possible date for the rest of October or November. I told her the furnaces were working fine and this was just a routine inspection. She still said that I would just have to wait for a call to find out if and when they could fit me in. Even when I asked her if we could set something up tentatively later on she still didn't seem to be interested in my business. I asked her politely if I should seek another provider and she didn't answer or seem concerned. I therefore searched on Angie's List and set up an appointment with a highly rated HVAC company. This is the first time that I have written a negative review on Angie's List. We have been members for years and so far Angie's List is batting 1000. I always write a good review for all the providers we have used. Hopefully that will be true of the new HVAC Co. we will be using.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Karrie S.
02/2011
5.0
heating & air conditioning/hvac
+ -1 more
Craft Heating Co Inc did a great job. They were reliable and available on holidays. I had called them earlier on Christmas Eve 4 years back. I definitely would hire them again in the future.
Description of Work: I used Craft Heating Co Inc to repair the furnace on Christmas day. The bore stopped working and needed replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Jennifer P.
11/2010
1.0
heating & air conditioning/hvac
+ -1 more
Secured an appointment for the following day as they had no one available immediately. I waited for the appointment time to come and go and when I called the office numerous times and was given the run around by a female. She finallly said tech did not check in for the day yet. Found out by him he was in a neighboring community on a job all morning. When the tech finally showed up, he blamed the office staff and said he knew nothing about the appointment.He was fine overall. I missed a half a day's work waiting for someone and was lied to by the office. The work was minor. Wanted to suipport a local small business in my community but should have called someone else who really wanted my business. Will never chance it again with this company--can't afford to !
Description of Work: Called for non-working residential furnace. As it turned out the work performed was minor. Tech seemed competent once he got there.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
John P.
10/2010
4.0
heating & air conditioning/hvac
+ -1 more
We called. They came the same day, looked at the a/c unit, determined what the problem was, gave an estimate and time to complete the work and completed sooner than estimated for the estimated cost.
Description of Work: A bearing in the fan froze and the fan motor and compressor were replaced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nancy R.
04/2009
5.0
heating & air conditioning/hvac
+ -1 more
Perfectly. No problems at all. Good follow up too.
Description of Work: Removed old unit that was problematic and installed by another contractor. Gave good support in a difficult situation. Good price. Excellent work. Recommended a quality product. Responsive to follow up questions. Cleaned up and just did a great job. New unit worked perfectly through winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
RICHARD W.
10/2005
5.0
heating & air conditioning/hvac
+ -1 more
JIM WAS COMPETENT, HARD WORKER AND ARTICULATE. DID JOB FOR 1/4 THE AMOUNT QUOTED BY ANOTHER. DID NOT MAKE PROMISED DAY FOR RECONNECTION, BUT SO ADVISED US BY PHONE AND CAME THE NEXT DAY.
Description of Work: DISCONNECT AND MOVE AIR CONDITIONER COMPRESSOR UNIT FOR FRENCH DRAIN INSTALLATION (BY OTHERS) AND THEN RECONNECT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$318
03/2004
5.0
heating & air conditioning/hvac
+ -1 more
CRAFT RESPONDED TO OUR CALL WITH AN APPOINTMENT THE SAME DAY. IT WAS VERY COLD AND OUR FURNACE WAS NOT WORKING PROPERLY. NICK WAS THE TECHNICIAN THEY SENT. HE WAS VERY KNOWLEDGEABLE AND SAVED US MONEY BY DIAGNOSING THE PROBLEM, YET TELLING US HOW WE COULD FIX IT OURSELVES. HE WAS VERY HONEST AND HELPFUL.
Description of Work: FURNACE REPAIR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
JEFFREY Y.
03/2004
3.0
heating & air conditioning/hvac
+ -1 more
PRICE WAS REASONABLE.
Description of Work: YEARLY CHECK ON FURNACE; MAINTENANCE, CLEAN OUT, AND CHECKED PARTS.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$65.93
JENNIFER W.
01/2004
5.0
heating & air conditioning/hvac
+ -1 more
WORK WAS BEAUTIFUL. HAD NEW CENTRAL AIR AND NEW FURNACE INSTALLED AND COST WAS GREAT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing
FAQ
Craft Heating Co Inc is currently rated 4.5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Craft Heating Co Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Craft Heating Co Inc offers free project estimates.
No, Craft Heating Co Inc does not offer eco-friendly accreditations.
No, Craft Heating Co Inc does not offer a senior discount.
Yes, Craft Heating Co Inc offers emergency services.
Yes, Craft Heating Co Inc offers warranties.
Craft Heating Co Inc offers the following services: Sales & service of furnaces, air conditioners, air cleaners, humidifiers, duct cleaning & maintenance contracts.