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72 years of trusted experience
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YesWarranties
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Reviews
4.0115 Reviews
Showing 26-50 of 115 reviews
don K.
08/2013
replacement windows
+ -1 moreThere was nothing I disliked. They came in on time, cleaned up after the job. Did the work efficiently. That was everything I needed and wanted.
Description of Work: Champion Window of Pittsburgh installed windows for me.
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Yes, I recommend this pro
$3,000
BETTY D.
08/2013
siding
+ -1 moreThe work was fine. They did an okay job. The men were very nice.
Description of Work: We had them do siding for me.
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Yes, I recommend this pro
Rebecca S.
08/2013
doors, replacement windows
+ 0 moreWell no one ever contacted me for measurements, it was impossible to ever get ahold of anyone to talk to except for the receptionist who left messages for them, then it was phone tag for like 3 weeks. It has now been 10 weeks and our project was not even measured yet. I asked for a refund and was refused.They breeched the contract and are very rude and unprofessional.
Description of Work: I wanted a sliding screen door in my sunroom and a roof on my deck. I entered into a contract on May 17 and was promised that an installer would be over within 2 weeks to do measurements, and work would begin within 6 t0 8 weeks. I gave half down deposit of $4100
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$8,200
Response from Champion Windows and Home Exteriors of Pittsburgh
Lana M.
08/2013
decks, roofing, sunrooms, replacement windows
+ 2 moreEstimate response time was good. Salesman was professional. Getting start date took a few phone calls. Installers were good, cleaned up well and courteous. Would use this company again, and have already referred a friend.
Description of Work: Put a roof on our deck.
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Yes, I recommend this pro
$6,300
Rosalie B.
07/2013
replacement windows
+ -1 moreThe representative was very professional, but we just could not afford his product. I would recommend their product to one who could afford it.
Description of Work: The representative gave a very detailed presentation of the product he was selling. He explained very well. We did not use this company because after comparing prices with two others, they were too high. The company we are going to use sold a very reputable product, as well. WE decided on an Angie's list company that was more in line with our budget.
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$7,100
Heather P.
06/2013
replacement windows
+ -1 moreI can not comment on the quality of installation as we opted for a different company.
Description of Work: We did not have Champion Windows install the windows. The presenter was 1 1/2 hrs late for the appointment- though he did call to tell us he was running late. We were initially impressed with the showy presentation using the heat guns etc as he compared their windows with competitors. We had several window quotes the same day, however and the next guy did a similar presentation. However, the difference between the competitors windows and what Champion was using for their "competitor's windows" efficiency what off by several hundred points. I don't think the difference was any accident. It made us feel like we were getting worked by a used car salesman. The price was among the highest of the quotes that we received as well. They also talk a big game on their Warranty. My husband is a lawyer and he reviewed their warranty and it is full of loopholes that would easily allow them to get out of making repairs. Ultimately, we went with the most expensive company (who were about a thousand dollars more than their quote- for 15 windows) who did not have as flashy of a presentation but had a rock solid warranty.
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$12,000
JOHN K.
03/2013
replacement windows
+ -1 moreI liked the installation and it was done in a timely fashion. They did have to reorder one of the windows because the gentleman had measured it incorrectly and so I had to wait on that. I had to have them come to do some repairs because it was not done properly. But they came back and completed it for me. There was no problem. I was pretty happy with the price.
Description of Work: I used Champion Window of Pittsburgh to install windows for me.
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Yes, I recommend this pro
$5,000
Nupur G.
02/2013
siding
+ -1 moreContractor was not fair enough when asked to fix installation defects. Sloppy workers and poor quality of work. We had many issues which were fixed by expert personnel. His work was superb. Otherwise we were considering putting the whole matter to Better business bureau. Till now, rear side of the house’s gutter installation is not perfect. They promised to fix those defects during warmer weather.
Description of Work: Vinyl sidings and gutter installation
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$12,000
Timothy F.
12/2012
replacement windows
+ -1 moreAs promised, the installation scheduler called seven weeks later and we made an appointment for the following week to install the window. The installation took slightly longer than the four hours that the sales associate had estimated but the installers did good work. They hung plastic around the window area to keep out the dust worked from both inside and outside (the window was on ground level). The window looks great and kept out the cold and moisture very well during its first winter.
Description of Work: We asked for an estimate to replace our large living-room window with a comparable bay window. A sales associate came to the house and showed us a model that would fit our space in the color we wanted. It featured small casement windows on the ends that open up. When we agreed on the acceptable configuration, he gave us a considerable discount on the list price because my wife had done business with Champion previously. He facilitated the loan application process and set up a conference call with the lender using his cell phone to complete the loan approval. He told us the installation would be scheduled in 6 - 8 weeks due to the custom components of the window.
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Yes, I recommend this pro
$6,549
Jim L.
11/2012
gutter repair, siding, replacement windows
+ 1 moreIt was a very, very positive experience. This is the second time I have used them and because of our past experience, we did not even get an estimate, we just called them. It is the only company we know of that offers lifetime warranties on windows that I know of. The did the same for gutters and siding. They were true to their price, fair, and clean. I was very pleased.
Description of Work: They put vinyl siding on the home, about 90% of the windows on the house, and installed new gutters.
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Yes, I recommend this pro
Ronald S.
11/2012
sunrooms
+ -1 moreAfter all of my concerns, and all of my proof, no one will talk to me. I have signed a contract and was going to spend $11,100 on a porch, but they do not care. They assured me the porch would be in by November. The salesman had told me I was scheduled the week of Thanksgiving. The installation manager had no idea about this. When I spoke with him, he told me my room was scheduled to come in after Thanksgiving. The salesman blatantly lied to me. How were they going to install my room, when it wasn't even in yet? This whole time, they had been telling me it was in. Champion Window claims their warranty is so good. They guarantee their windows for life. If this is the trouble we have now, are these really the people you'd want working on your windows for life?
Description of Work: On the 27th of August, we have an 8 x 32ft porch. We called Champion windows to see how much it would cost for a window. They gave us a quote for a single glass pane window for $10,000. He suggested we get a double-paned window glass because it was insulated. I called him on the 28th and let him know I wanted to make it a double pane window. I had already signed a contract for a single pane window. He said that he would get an addendum right out to me. On the third day, I called another company, who came out. They recommended I not get that style of window for my porch. It was only a 3 season room, and it would get too much condensation if I added heat with a double pane window. Champion Window told me I did not have to worry about too much condensation. Champion Window also told me that it would be okay as long as I installed all of the ceiling fans that I was planning to. We decided to go on with the project, and I was told it would take 10 weeks. That would take us until the end of October. He proceeded to order my porch. We kept talking about meeting. He kept telling me we would meet tomorrow, but he would never get ahold of me. I was about to go out of town for a week, so I stopped by the office to sign the addendum. They told me to come by on Saturday to sign the addendum and see the room. He promised me that if no one was there, the information would be laid out for me to see. I went there on Saturday, and no one was there. I called him and asked him where it was, he told me he would get it to me that next day. I never heard from him. I then left for vacation for a week. The day I got back I called him, he told me the room was coming. This was 3 weeks after I had signed the original contract. He told me he would air mail me the addendum, he did, I signed it and sent it back. He kept telling me that my room was in, and it wasn't a big deal to sign my addendum. He treated it as more of a formality. Some time passed, I called and started pressing Joey, the salesman, in the beginning of November. I pressed him as to when I was getting my room done. He told me he spoke to the installation manager, Frank, and I was scheduled for the Monday the week of Thanksgiving. I haven't trusted anything that I've been told because I've been lied to up to this point. I called the office and asked to speak with Frank. He was not in, so the receptionist went in the back to look at the appointment board and did not see any appointment for me. I tried to get ahold of Frank for the next couple of days and wasn't able to get ahold of him. He never returned my call. I finally got ahold of him and he said that they should be receiving my room sometime after Thanksgiving and that they would then get me scheduled. He tried to work with me and see when he could get the room in, and he told me it would be after Thanksgiving. I wanted it done by Thanksgiving. I had already done all of the electrical work on the porch and everything else that needed to be done. I decided to go above his head and speak with the branch manager. I asked Frank for the number of his boss. He had been texting me back pretty regularly, but when I asked for the number, it took him 30 minutes to text me back. I then called the branch manager, and before I could get a sentence out, he interrupted me and told me the problem was that I changed my contract after I signed it. I let him know that I changed it the next day and had been pushing the salesman to get me the addendum to update the contract. I explained what all had happened to him and he proceeded to put all of the blame on me. He ignored the fact that his salesman had blatantly lied to me. I spoke with him the next day and let him know my concerns about my porch and how it was not even ordered yet and they were beyond their contract. They didn't submit my addendum until the 31st of October. The salesman and I had an agreement that the addendum would have the same date as the original contract of August 27th. The branch manager put me on speaker phone and I could hear the salesman in the background speaking with the manager. He kept telling me he was going to make things right. I kept telling him I didn't want the room at this point. I asked for my $1,000 deposit back and to just cancel the contract. They refused to refund my $1,000. I told them I was going to hire an attorney, but they kept insisting they would make it right. I insisted he put something in writing saying that he was going to make it right. I then decided to go to corporate. I emailed them several times and never heard anything back. I then went back and spoke to the branch manager, Roberto, and he agreed to install my porch. He told me it would be installed later this week. I called corporate again and spoke with Amy Frey. She told me the same thing that Roberto had told me that my contract was submitted on the 31st of October. I explained my frustrations to her that I had paid extra for the double paned window for a total of $11,100. She was not acting very concerned about my experience and acted like it was my fault. She refused to do anything. She didn't know my side of the story, but once I told her, she promised she would get to the bottom of it and would call me back the next day. This was on the 20th. I still have not heard anything from them.
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$1,000
Sue L.
11/2012
doors
+ -1 moreEveryone from the salesman, to the guy who did measurements, to the installer was completely professional. the door had to be built from scratch but was still completed in a timely manner.
Description of Work: We wanted a sliding glass door with a built in doggie door to replace. The one we tried to do ourselves and really messed it up.
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Yes, I recommend this pro
$5,000
Marjorie H.
11/2012
replacement windows
+ -1 moreExtremely well. Came on time completed work within time frame stated & everything was done to my satisfaction.
Description of Work: Install bay window.
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Yes, I recommend this pro
$2,500
Karen P.
11/2012
replacement windows
+ -1 moreRefrigerator (garage), 2 chairs and a table (living room), pictures (living room), cedar chest (bedroom) and window treatment (kitchen) were moved for installation, but not moved back. TV cable was left swinging 6 inches from above the kitchen sliding glass door. Paint gouge (powder room). Half the windows were not uniformly caulked (hallway, bedroom, bathroom, 2nd bedroom and living room windows). Water puddling on bedroom window sill. No walk-through inspection was done post-installation. Windows were left "un-seated"; I was unable to lock my windows. Every window was installed streaked/hand-printed -- they weren't clean. (I was later told that the first thing the owner wants to do is clean their windows. Having purchased14, I expected them to be clean.... Wrong room window was installed (13 with muttons -- 1 without). Front door and kitchen door (on opposite sides of house) were left open -- could easily have lost my pet. Had to collar the installers -- as they were leaving -- to learn how to work the windows. Received a seconds-in-length verbal explanation. I was unable to receive feedback from Champion Windows until I contacted the Better Business Bureau. Only then was the window sill leakage fixed. (It took 2 visits from 2 separate Champion employees to do so.) I implored them to fix the paint gouge, but they said they hadn't driven the right truck and didn't have the right equipment to do so. A year later, and it still hasn't been fixed. I joined Angie's List for one reason only -- to warn anyone thinking of purchasing Champion Windows. This was the 3rd largest purchase of my life -- home first, car second, windows third. This was the worst purchasing experience of my life and I only wish that anyone thinking of buying windows reads this missive prior to purchasing Champion Windows.
Description of Work: I hired Champion Windows to replace my Traco windows (Traco is no longer in existence).
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$11,000
Greg L.
11/2012
doors, sunrooms, replacement windows
+ 1 moreChampion is big company, so they have sales, maintenance, installers, so forth. It was like an assembly line. The salesman were typical salesman. Nothing more to be said here. Did help with financing. After the job was agreed to, the room was measured and ordered by another individual. This part was done perfectly as nothing had to be re ordered or remeasured when the installers came. They had all the necessary supplies the first time around. The installers, Dan and Donnie I believe were their names, did a perfect job and the room looks fantastic. It actually looked liked some of the pictures on the website. It took about three total days to install, which was pretty fast. Again the base and roof were already existing and they did a great job adding the new material with the old to make it look perfect. After installation, which occurred in the winter, we had two minor problems with the door lock and one window lock needing adjusted. Probably from my wood deck expanding and contracting. Made a call and they were out. No problems since. I probably sepnt a little more on this job compared to a smaller handyman or contractor, but the work was high quality and backed by a long warranty. I was very at ease with this company.
Description of Work: I had my open back porch, which sits on a motorcycles/storage garage transformed into a 3 season room enclosed by floor to ceiling sliding windows and screens with a sliding door onto my existing deck. The roof was existing. The room is approx. 8 x 14 ft. This project was in response to damage done by a windstorm.
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Yes, I recommend this pro
$9,800
Adam H.
10/2012
replacement windows
+ -1 moreEverything went very well. I was impressed with how quickly they were able to install such a large amount of windows. The workers were very nice and accommodating. We have no complaints at all. They were also priced very competitively - I had received 3 other estimates.
Description of Work: They installed 17 new windows at my home.
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Yes, I recommend this pro
Mary H.
10/2012
glass block, replacement windows
+ 0 moreThey were very courteous on the phone, and then Jeff came out to our home and was very nice. He made me very comfortable in my own home. The two workers that came to install the windows were very courteous in my home, and I did not hear any foul language when they were doing the work in my basement. I was completely and totally satisfied with the work that they provided. They were really excellent.
Description of Work: They took out 5 windows in my basement and installed 5 new glass block windows.
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Yes, I recommend this pro
$3,600
Nancy M.
10/2012
concrete repair, gutter repair, sunrooms
+ 1 moreThe Salesman, Joe was excellent in presenting the all the appropriated information. He definitely listened to my wants and desires and appropriately guided some choices from prior experience which was greately appreciated. He definitely is an "asset" to this company. However, it has been disappointment since placing with order back on 8/9/2012 and working with Frank, the designer ??. I have found this part of the experience a very painful one, everytime I speak with him, the story changes about every avenue of this process. It first took almost 3 weeks for him to visit the site for measurements, then it was stall, stall, stall to get my building permit with a number of different stories. It wasn't until I offered to purchase the permit myself to get the job started before the bad weather, that it finally happened after being told that it was submitted and come to find out that it wasn't. At that time I was told that all my material for my room was there but would have to wait one to two weeks for the footer to cure. The footer has now cured almost three weeks and I was told that the material for my room may be on the Wednesday truck and possibly installation would start late that week. After phoning to see if that would be the case, I was told to phone back on Monday and he "may be able" to give me a better estimate of when to expect installation. Well with the Frankenstorm is on it's way and I know that it will definitely not happen this week. I am really very disappointed with the professionalism of this particular Champion employee and due to it would not be very willing to recommend Champion. Well, I guess I will not have my Four Season Room to enjoy during the Holidays as was my plans........
Description of Work: A four season Patio Room and Gutter and Downspouts were to be installed.
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$31,000
Margaret G.
10/2012
replacement windows
+ -1 moreArrived promptly, polite and friendly ran up and down to the attic efficiently cleaned up completely. Showed windows and explained the fine points of their use.
Description of Work: Removal of old single pane windows and replacing with Vynle double pane windows.
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Yes, I recommend this pro
$3,100
David L.
10/2012
sunrooms
+ -1 moreThey curtious, professional and the whole job went very smoothly. It was a good experience and no complaints.
Description of Work: They build sunroom for us and we did not have a problem.
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Yes, I recommend this pro
$30,000
Joseph P.
10/2012
doors
+ -1 moreI have done this work myself and I know exactly how these are supposed to be installed, but Champion did not install these properly. The thresholds were not installed properly on either door. I have had them come to my home 3 times to try and fix these issues. I finally got tired of having them try to fix this issue incorrectly, so I finally had to do the work myself to ensure it was done properly. Finally, these doors shut how their supposed to.
Description of Work: This was an insurance job that cost $1500 total and I had to pay my $500 deductible to have this work done. My insurance company insisted on having Champion install these doors. They replaced the front and back screen door.
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$500
Janette H.
10/2012
doors, siding, replacement windows
+ 1 moreBecause Champion had done such a great job with my door replacements, I did not hesitate to call them to give me an estimate on new siding and adding two additional windows in my living room facing the driveway. The estimate was reasonable, the quality of the siding, backing board insulation, and casement windows was excellent. My sales person, estimator, and work crew showed up on time and completed the job on schedule. The installation crew was courteous as well as meticulous. Nothing around the work area was damaged and all scraps and debris were cleaned up daily. The installation process took three days to complete. Included in the installation service was a complete check of my underlayment material to ensure that there were no foundational issues to be corrected before the new backing board insulation and siding was installed. A walk through was conducted to ensure that nothing was missed. I am completely satisfied with the product, service, and the people of Champion Windows, Campbells Run Road, Pittsburgh, PA.
Description of Work: My most recent service performed by Champion included new siding and the addition of two new windows. My prior service performed by Champion included front entry door, kitchen french door, and garage side door replacement.
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Yes, I recommend this pro
$12,000
Dominic A.
10/2012
siding, replacement windows
+ 0 moreThe quality of the sidings and windows is great. On the sidings, work was done in 5 days. For the 11 replacement windows, it is about a day. Receptionist is available to answer questions during office hours. Financing is available. I truly recommend this company to everyone who wishes to have high quality sidings/windows.
Description of Work: Installed sidings and windows
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Yes, I recommend this pro
$20,000
Barbara H.
10/2012
replacement windows
+ -1 moreWhen I first called them, they sent a really nice guy out to give me an estimate and they work with you on financing. They installed the windows quickly and cleaned up afterwards. They showed us how their windows are better than other brands. I will use them to do the rest of my windows in the future. Their windows are also made in the USA.
Description of Work: They replaced 2 windows for us.
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Yes, I recommend this pro
$14,000
Joyce R.
10/2012
replacement windows
+ -1 moreTwo installers worked very hard with two helpers to install 22 windows in two days. They removed the finish that was on the window sills when they wiped of the excess caulking, so we're going to have to re-varnish all the window sills. I haven't mentioned this to the company & we plan on doing it ourselves. At the time the salesman was here, he gave us a booklet of referral coupons. For each referral we'd receive $100. Our neighbors referred us to Champion for window because they were very happy with their experience a number of years ago. We told them that Champion did siding now which is what they needed. The neighbor had them do the siding job on the house because we told her about them. However, Champion said that the referral didn't qualify because they were previous customers. I thought this was very unfair. We spent $15,000.00; ow they're telling us that a technicality is preventing them from giving us that $100 referral check. The manager told me that our paperwork said that previous customers were excluded. I went back through the paperwork & didn't see anything about previous customers. The neighbors didn't even know Champion did siding; if it hadn't been for us they wouldn't have gotten that job. I don't plan to refer anyone else because of this. I also called the salesman about this & never heard back. We're very happy with the windows, but I'm feeling a little sour about them now.
Description of Work: We purchased our windows through them & had them installed.
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$15,000
Contact information
470 Streets Run Rd Suite 400, Pittsburgh, PA 15236
https://www.championwindow.com/Pittsburgh/?utm_source=angieslist&utm_medium=paidlocal&utm_campaign=angieslist_pittsburgh_localpageLicensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
FAQ
Champion Windows and Home Exteriors of Pittsburgh is currently rated 4 overall out of 5.
Champion Windows and Home Exteriors of Pittsburgh accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Champion Windows and Home Exteriors of Pittsburgh offers free project estimates.
Yes, Champion Windows and Home Exteriors of Pittsburgh offers eco-friendly accreditations.
Yes, Champion Windows and Home Exteriors of Pittsburgh offers a 0% senior discount.
No, Champion Windows and Home Exteriors of Pittsburgh does not offer emergency services.
Yes, Champion Windows and Home Exteriors of Pittsburgh offers warranties.
Champion Windows and Home Exteriors of Pittsburgh offers the following services: Custom Replacement Windows, Sunrooms, Patio Rooms, Vinyl Siding & Entry Doors.
Contact information
470 Streets Run Rd Suite 400, Pittsburgh, PA 15236
https://www.championwindow.com/Pittsburgh/?utm_source=angieslist&utm_medium=paidlocal&utm_campaign=angieslist_pittsburgh_localpage