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BQV Consulting LLC

Computer Repair, Computer Sales, Computer Training

About us

My name is Brian Valen. My passion for technology began at the age of 10 when my parents purchased a used IBM. By the age of 13 my mother was driving me to people's homes and businesses to fix their computers. While I did this all throughout high school and college it wasn't until after college that BQV Consulting, LLC was born. Through years of hands-on experience along with a degree in Information Sciences from The Pennsylvania State University, I have become a specialist in technology consulting, computer repair, and maintenance. What does this mean? It means that your technology issue will be resolved quickly, efficiently, and in most cases on the first visit. I stand behind all of my work 100%. Bring your business to me. I know that you will be impressed by the quality of my service. What can I do for you? Here is a short list of ways I can help: Slow computer? I can speed things up. Need help now? Remote Support available. Not backing up? I can install a backup solution that fits your needs and budget. Install new hardware peripherals and upgrade your computer. Repair hardware problems. Install or upgrade Windows Operating System, and other software. Restore lost data and recover data from a damaged hard-drive. Poor Wi-Fi in your house? I can cover your house from top to bottom. Wired and Wireless Networking Expert. Clear viruses, trojans, adware, and spyware, all while saving your data. Need a TV installed or wall mounted? Home and small business structured wiring. And more... Just ask! Most issues can be resolved in one visit, I carry almost all parts, tools, and equipment to solve your emergency quickly and correctly the first time.

Business highlights

24 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Home & small business computer sales, support, repairs, hardware & memory upgrades, software installation, consultation, training, spyware & virus removal, remote support, wireless network setup & software training, home & small business structured wiring, CAT5/6, COAX, etc.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 145 reviews

RAY D.
04/2014
5.0
computer repair
  + -1 more
I’ve had him back out three times after the Big Deal! They’re fantastic. The job went well and I’d happily have them back out.
Description of Work: I purchased The Big Deal, One-Hour On-Site Computer Troubleshooting for $79.
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Response from BQV Consulting LLC
THANKS FOR THE GREAT REVIEW AND CONTINUAL BUSINESS!

James G.
03/2014
5.0
computer repair
  + -1 more
The price turned out to be a bit expensive because my issue was really not a big one, but his price is quite reasonable compared with the rest of the offers I saw on Angie's list.
Description of Work: He came on time and immediately checked my computer and figured out what was the issue. Made recommendations and checked my other computer as well as a courtesy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from BQV Consulting LLC
THANKS FOR THE A+ REVIEW, CALL ME ANYTIME IF YOU NEED MORE HELP!

Carol & Richard S.
03/2014
5.0
computer repair
  + -1 more
Brian was wonderful to work with. We had many issues that we had been dealing with for a long time and Brian was able to sort everything out and make us comfortable. I will definitely use Brian in the future. If there was an A+ in the categories, I would certainly have give him an A+ in all of the ratings.
Description of Work: Brian spent 6 1/2 hours with us transferring data & files from one computer to another, trouble shooting various issues, installing two new hard drives and a network switch, setting us up with Carbonite and new anti-virus protection & networking the computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from BQV Consulting LLC
THANKS FOR THE SPECTACULAR REVIEW! APPRECIATE THE NICE COMMENTS VERY MUCH!

Gloria D.
03/2014
3.0
computer repair
  + -1 more
He came out and looked at it. He told me that I need a new computer. He came over two days after I called. It was not one of my better purchases. I would not use him again.
Description of Work: BQV Consulting cleaned up my computer. It was a big deal purchase.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$60

Response from BQV Consulting LLC
I'm not certain how you needing a new computer translates into a bad review for me. Angie's list reviews are hugely important to me. Please don't hesitate to call me to see if I can change your mind in any way. Thanks, Brian Valen, owner.

Dolores S.
02/2014
5.0
computer repair
  + -1 more
He did not take long at all. He was excellent.
Description of Work: He switched some data from one computer to the other. He also worked on our Norton anti virus because it has disappeared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Gary B.
01/2014
5.0
computer repair
  + -1 more
Solved the problem that existed and resolved unknown issues.
Description of Work: Solved computer and printer problem, installed memory and router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Mai D.
01/2014
5.0
computer repair
  + -1 more
It was wonderful. The technician was very professional, informative in an educational way, positive, punctual, and I would recommend the company to anyone. It was the best money we have ever spent for what they did. It didn't take long to fix the system, so he asked what else he could help me with to take up the rest of the time. I would give him an A+.
Description of Work: I purchased a Big Deal for One-Hour On-Site Computer Troubleshooting for $79.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Linda G.
01/2014
5.0
computer repair
  + -1 more
Extremely well. I have had no problems since.
Description of Work: Came to the house and spent about 2 hours making my PC functional again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kenneth T S.
12/2013
5.0
computer repair
  + -1 more
Brian has really delivered. He's been quick to respond from the beginning, knowledgeable, and a clear, efficient communicator. Very straightforward and time efficient to do business with. The hosted Exchange platform he established for us has been a great positive to our work, and he's been there to deal with follow up questions, as well as other computing questions, from hardware to software. Another thing I've appreciated about Brian is that if you touch on an area where he's not as knowledgeable, he'll tell you. I can definitely recommend Brian to other businesses with needs like ours.
Description of Work: Our small firm needed to get on a common calendar and email platform, and also wanted to find outside support for all our computer questions that would be highly skilled AND cost efficient. We found Brian / BQV through Angie's list, had him advise us on which platform would fit our needs best, convert us, and make sure the implementation went smoothly. We have also continued to consult with him on other computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Richard S.
08/2013
4.0
computer repair
  + -1 more
very professional and courteous young man who dent above the allotted time for no additional charge.
Description of Work: Cleaned up hard drive of most of theviruses - but not all

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from BQV Consulting LLC
Thanks for the review [member name removed]! I wasn't able to remove the remainder of the viruses in the time provided with the Big Deal Coupon you had purchased. Please call me if you'd like to me look at it again either remotely or in person. Thanks!

RUTH H.
08/2013
5.0
computer repair
  + -1 more
He was on time and did all the work in a professional manner.
Description of Work: Cleaned up my computer. Helped determine the problem with my router and replaced it with a new one. Also recommented a new modem and installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$491

Jay H.
08/2013
5.0
computer repair
  + -1 more
Brian is OUTSTANDING!!! I was in a jam at our office (main computer down--not good!), and our previous IT guy of 5 years was no longer available. I searched Angie's list and thought I'd give Brian a try. WOW..He returned my call within an hour and was at our office the next day by noon. He corrected the problem within a short period of time, and we were back in business. I called him again a few weeks later to pick his brain regarding the sending and receiving of x-rays via email. My expectation was that Brian would offer some guidance. Instead, he exceeded my expectations by coming to the office and by setting up a website for the business, providing us an e-mail system that enabled the transmission of x-rays in an efficient, user-friendly manner.
Description of Work: Fixed our main computer, set us up with a website/email address, installed a network printer, and other misc computer stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

FRANCES F.
08/2013
5.0
computer repair
  + -1 more
It went well. I have no real details. Problems were solved quickly.
Description of Work: Glitches in my HP computer and Dell laptop have been fixed by BQV on 2-3 occasions. In less than one hour, glitches gone. I also got basic advice on how to keep things working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James B.
06/2013
5.0
computer repair
  + -1 more
They were very prompt in taking care of it. It's working well now.
Description of Work: They cleaned the computer and completely started over from scratch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roberta A.
05/2013
5.0
computer repair
  + -1 more
Brian responded immediately to my initial contact, and we found a mutually convenient date. He showed up on time, and was a good listener and problem solver. I appreciated, in particular, his willingness and ability to communicate effectively with a non-tech person such as myself. Excellent experience.
Description of Work: Brian was professional and explained everything he was doing. He updated and synced all my Apple technologies and really got me straightened out with passwords, etc. Everything is functioning much more quickly and well after his 2 1/2-hour time. Thanks, Brian!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Rolanda M.
03/2013
5.0
computer repair
  + -1 more
I have an HP Pavilion Elite desktop that had stopped working due to possibly a bad power supply. I had contacted HP support and order the necessary part, but it ended up being a power supply that I could not use for my model. This occurred a second time and it wasn't until this second time and 4 customer service people later that I was told that my computer was too old (4 -5 years old) for the newer power supplies that they now putting in their computers and that I would have to go through a 3rd party to get the correct power supply. So I searched Angie's List to find BVQ Consulting. I emailed him explaining what my situation was (he replied immediately at 8am in the morning) and he told me I could bring it by. I dropped it off and he said that he would contact me when he knew something. I didn't expect him to immediately start working on it because it was Friday late afternoon and have it ready to return back to me that quickly. I left the Lowes area to get on the Parkway heading East during rush hour and got to Penn Hills by the time he called me and said I could come and it. WOW! Thanks Brian! Its good to have the old gal home. My overall experience with Brian was very pleasant and informative. He put in a higher grade power supply to assist with my video card, suggested a UPS brand to use, and let me know that if I had any problems to let him know. Again, thank you Brian!
Description of Work: At the time it was unknown whether it a power supply or motherboard that went bad on my desktop after a power failure. The power supply ended up being the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

MARIA M.
02/2013
5.0
computer repair
  + -1 more
Overall, I was very satisfied with the service. Brian is professional and I believe very knowledgeable.
Description of Work: Found Brian (BQV Consulting LLC) on Angie's List. Sent him an email and hr responded quickly. Set up an appointment and he arrived as scheduled. He ordered the part needed and my computer was up and running, I use the computer at the front desk in my business so it was important that it be repaired quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from BQV Consulting LLC
Thanks for the super fast review of my services! Glad I could help get you back up and running so quickly!

Paul D.
02/2013
5.0
computer repair
  + -1 more
Brian provided quick, courteous service and resolved the problem with the first visit. He listened and kept me apprised of what he was doing. The details of what was done was provided in the invoice. First class all of the way.
Description of Work: Brian thoroughly cleaned the computer of all viruses, Trojans, and malware. Installed new security software. Discussed safe computing with the computer's owner. Checked for other problems as I had asked such as ensuring the computer was updated with the latest MS patches, etc....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from BQV Consulting LLC
Thanks for the great review Member!

William E.
02/2013
5.0
computer repair
  + -1 more
Prian responded to my phone call promptly and was on time for our appointment. Explained all the options clearly and answered all my questions and concerns.
Description of Work: Repair desk top computer. Could not be repaired. Purchased new Dell and installation through Brian (BQV)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Response from BQV Consulting LLC
Thanks for the great review!!! Don't hesitate to contact me with any questions about the new computer! Brian

Eva B.
01/2013
5.0
computer repair
  + -1 more
Brian has done work for me before and much of it is done online taking over my computer from another location. Frequently tweaks things when I have a small problem and does not charge me. He is extremely knowledgeable and pleasant.
Description of Work: Brian came to the apartment timely as scheduled.
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Barry W.
12/2012
5.0
computer repair
  + -1 more
l called and made an appointment for Dec 6th and true to his word Brian came out and proceeded to inspect my wife's laptop! After checking it out, he came to the conclusion that her hard drive was totally corrupted and had to be replaced! While discussing the problem and telling us a new hard drive had to be installed, I asked about the new solid state hard drives and Brian stated that it would cost about fifty dollars more than a standard drive but would be much faster and not as easy to damage! I and my wife discussed the situation and agreed to the extra cost and were promised that the computer would be returned the next day with all of the information and programs installed. The next day Brian returned the laptop and true to his word, it was totally loaded with everything Brenda had on it and was much faster than originally! Brian also checked my P/C and loaded a program to check for mal-ware at no extra cost! I will recommend BQV Consulting to anyone with any computer problems or if they are in need of a new system or training!
Description of Work: During the week of Dec 2nd my wife and I were experiencing problems with our email and connection to our server! Upon calling the server and having their trouble shooter check out our computers, we were notified that they was down for the whole east coast and that there was a major problem with my wife's laptop! I was also told that it could not be repaired remotely and called Brian at BQV Consulting!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600.5

SUZANNE A.
11/2012
5.0
computer repair
  + -1 more
The professional arrived at the set time. he performed services (clean up) for approximately 30 to 45 minutes. He was polite and very professional.
Description of Work: The computer specialist was very prompt and professional. I purchased additional options other than just computer "clean up". I would definitely have the service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Beth B.
11/2012
5.0
computer repair
  + -1 more
He arrived on time and performed the expected services.
Description of Work: Computer clean-up services were performed due to slowness of our PC. After clean-up, PC was running better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Marilyn A.
11/2012
5.0
computer repair
  + -1 more
Great! Very professional and diligent.
Description of Work: Downloaded all info from hard drive onto laptop, deinstalled and installed old/new printer, made it work wirelessly, installed improved anti-virus software, installed fax capability, and gave advice on improving system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249.93

ANN D.
11/2012
5.0
computer repair
  + -1 more
He is very nice young man. He is very knowledgable and efficient. I also appreciate how patient with questions. He is absolutely wonderful.
Description of Work: My docking station wasn't working properly, and the fan was not working on the laptop. I purchased a Big Deal for a computer repair with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1567 Biltmore Ln, Pittsburgh, PA 15217

http://www.bqvconsulting.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

BQV Consulting LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

BQV Consulting LLC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, BQV Consulting LLC offers free project estimates.
No, BQV Consulting LLC does not offer eco-friendly accreditations.
No, BQV Consulting LLC does not offer a senior discount.
Yes, BQV Consulting LLC offers emergency services.
Yes, BQV Consulting LLC offers warranties.
BQV Consulting LLC offers the following services: Home & small business computer sales, support, repairs, hardware & memory upgrades, software installation, consultation, training, spyware & virus removal, remote support, wireless network setup & software training, home & small business structured wiring, CAT5/6, COAX, etc.

Contact information

1567 Biltmore Ln, Pittsburgh, PA 15217

http://www.bqvconsulting.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM