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BQV Consulting LLC

Computer Repair, Computer Sales, Computer Training

About us

My name is Brian Valen. My passion for technology began at the age of 10 when my parents purchased a used IBM. By the age of 13 my mother was driving me to people's homes and businesses to fix their computers. While I did this all throughout high school and college it wasn't until after college that BQV Consulting, LLC was born. Through years of hands-on experience along with a degree in Information Sciences from The Pennsylvania State University, I have become a specialist in technology consulting, computer repair, and maintenance. What does this mean? It means that your technology issue will be resolved quickly, efficiently, and in most cases on the first visit. I stand behind all of my work 100%. Bring your business to me. I know that you will be impressed by the quality of my service. What can I do for you? Here is a short list of ways I can help: Slow computer? I can speed things up. Need help now? Remote Support available. Not backing up? I can install a backup solution that fits your needs and budget. Install new hardware peripherals and upgrade your computer. Repair hardware problems. Install or upgrade Windows Operating System, and other software. Restore lost data and recover data from a damaged hard-drive. Poor Wi-Fi in your house? I can cover your house from top to bottom. Wired and Wireless Networking Expert. Clear viruses, trojans, adware, and spyware, all while saving your data. Need a TV installed or wall mounted? Home and small business structured wiring. And more... Just ask! Most issues can be resolved in one visit, I carry almost all parts, tools, and equipment to solve your emergency quickly and correctly the first time.

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Home & small business computer sales, support, repairs, hardware & memory upgrades, software installation, consultation, training, spyware & virus removal, remote support, wireless network setup & software training, home & small business structured wiring, CAT5/6, COAX, etc.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 145 reviews

Meagan L.
06/2021
5.0
computer repair, computer training, computer sales
  + 1 more
Brian assisted our company with upgrading our analog telephone system to a cloud based IP phone system from Mitel. He made the transition seamless with almost no down time. Brian also maintains our servers and workstations company wide. He is always prompt, professional, and helpful often going out of his way to assist us.
Description of Work: Mitel Phone System Configuration and Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie W.
05/2021
5.0
computer repair
  + -1 more
We have used BQV for years with all our IT needs. Brian is very responsive and helps us with anything we need in regards to computers. I highly recommend BQV.
Description of Work: IT assistance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen S.
10/2020
5.0
computer sales
  + -1 more
Brian certainly has a passion for technology. He is very personable and completed installing a new PC for me in a timely manner. Brian is very efficient, organized and professional. He definitely knows what he is doing. I highly recommend him.
Description of Work: Desktop PC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from BQV Consulting LLC
WOW! Thanks for the super review!

Chip D.
10/2020
5.0
computer repair
  + -1 more
Brian did a wonderful job. He is a great communicator and arrives at your home ready to work. He clearly understands networks and WiFi, but he can explain it in easy to understand terms. He stocks a considerable amount of equipment right on his truck so there is not any back and forth. He clearly understands what he can do for his customers and he delivers as promised. Not only did he get our WiFi running at the optimal level, but he also 'tuned" it to prevent conflicts with the various pieces of hardware. Netflix, Hulu, Amazon Prime, YouTube and FaceTime have never worked so smoothly. Brian is worth the money and he is also just a really nice guy. Thank you again Brian for a job well done!
Description of Work: New WiFi and network at home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from BQV Consulting LLC
WOW! Awesome review, thanks so much!

Aaron B.
09/2020
5.0
computer repair
  + -1 more
Service was great! With kids in virtual school and everyone streaming wifi, I needed Brian's help souping up our internet. He was able to remotely (COVID-friendly) help me configure four new wireless access points around our home. Now we have perfect wifi coverage everywhere and faster connections. Awesome job and highly recommended!
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from BQV Consulting LLC
So glad I could help out and things are working well! Thanks!

Carissa P.
09/2020
1.0
computer repair
  + -1 more
Never even bothered to return my inquiry
Description of Work: Never even bothered to return my inquiry

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BQV Consulting LLC
I'm really sorry if I missed your inquiry, I've tried reaching out to you again and hopefully can talk about your issues.

Tina P.
07/2020
5.0
computer repair
  + -1 more
great- Brian was great! very professional! We will use Brian for all of our computer needs!
Description of Work: computer software updating, back-up, general clean-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
THANKS!

Maxine N.
07/2020
5.0
computer repair
  + -1 more
Brian (BQV Consulting) was very responsive and professional. I have my back up laptop that is an older (2013) MacBook Pro 13 that works great in every sense and even lasts 8-9 hours on the battery. I was not ready to get rid of it, however, it started to run slow more regularly because of the seven year old hard drive. Brian replaced the drive with a solid state and re-installed the Mac OS within hours of receiving the device. It is infinitely faster and is on par with my 2018 MacBook Pro 15. I would definitely use his services again and recommend him to others. Thank you!!
Description of Work: Upgrade from HD to SSD on MacBook Pro

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from BQV Consulting LLC
Thanks so much for the review! Was wonderful working for you and glad it's all working. Feel free to call me if you need anything in the future!

Andrew Z.
07/2020
5.0
computer repair, computer sales
  + 0 more
We were operating on an old Dell desktop and were experiencing freezing in programs. We were also operating on old Windows 7. The latest edition of Quickbooks 20.0 Enterprise Edition was not working to the fullest extent on the old Windows 7. Security was becoming an issue. I called emailed BQV Consulting and received a call within the hour. We set up appointment and Brian was on time and listened to what our needs were. He immediately went to work and now we have a new Dell computer and now operating on Windows 10. He also transferred our data from old hard drive onto new computer. Brian is located close to our office so he is just a phone call away. Everything is working great!!! We would highly recommend BQV Consulting to anyone.
Description of Work: Upgrade computer & software

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
Thanks for the super great awesome review! So very much appreciated!

Pat B.
01/2020
5.0
computer repair, computer training, computer sales
  + 1 more
Highly knowledgeable, competent, professional, personable and honest. From the initial contact to the completion of the job, Brian was responsive and organized. This one's a keeper, people. My laptop was so dysfunctional it was unusable and I was prepared to trash it and purchase a new one. Brian diagnosed the problems, installed new programs (in addition to other things) and the laptop works like new (no exaggeration). I asked Brian to assist me in selecting a new PC to replace my dated one that was running Windows 7. Brian asked numerous questions regarding my computer usage and recommended a different one than what I had selected online, saving me a great deal of money. In addition, Brian was able to build my computer to my particular needs (example - external hard drive with CD/DVD player). He explained everything well and was patient with all my questions. Brian completed everything in one visit in a timely fashion. At no time was I pressured to purchase anything from him. I look forward to having Brian take care of my computer needs in the future and absolutely recommend him to others.
Description of Work: Fix old laptop, install new pc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,330

Response from BQV Consulting LLC
I mean come on... is this the best review ever? Thanks so much!!

Tom Q.
09/2019
5.0
computer repair
  + -1 more
Brian was punctual and very professional. Great job fixing my issues with my computer and getting my wi-fi system to be faster throughout the house. Highly recommend him. Great care and service.
Description of Work: Help with new pc setup. Installes whole home wifi system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from BQV Consulting LLC
Thanks for the great review!

Jessica G.
05/2019
5.0
computer repair
  + -1 more
Our small law firm has used BQV for over 10 years. Brian is wonderful and always willing to help solve our computer issues day or night. He also provides great advice and tips on equipment, website platforms, etc. We are very pleased with his services.
Description of Work: IT Support/Equipment Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
Hey [Member Name Removed]! Thanks for the sweet review! Much appreciated!

Barbi S.
03/2019
5.0
computer repair, computer sales
  + 0 more
I was very pleased with the service Brian provided. He responded quickly to my contact, came to my home to assess my computer issues, discussed available options, recommendations & prices. He was able to upgrade my hardware, transferred files, installed software & verified that everything was working properly. He answered all questions & assured me he will be available for any further questions or issues. I have recommended him to several friends & would highly recommend his service.
Description of Work: Older computer system with slow response & multiple error notifications

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
Thanks for the super quick and awesome review! Brian

Kathy S.
02/2019
5.0
computer repair
  + -1 more
Brian was professional & knowledgeable. He was able to fix all of my issues in a timely manner. I will definitely call him again for my computer needs and refer him to my friends & family. Great job!!!
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from BQV Consulting LLC
Thanks for the review!!!

Meghan D.
02/2019
5.0
computer repair
  + -1 more
Brian was so helpful! He not only saved the data from our laptop after we received a “fatal error” message, he was able to install a new hard drive and transferred our data back to the new drive. All that in a day!
Description of Work: Saving data from a laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from BQV Consulting LLC
Thanks for the great review! I'm glad I was able to get all the photos and documents back onto a "new" working laptop! Brian

Bill S.
12/2018
5.0
computer repair
  + -1 more
encounter went good and without surprizes
Description of Work: computer crashed. Brian pulled hard drive and loaded files onto external drive. prompt service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janet G.
04/2018
5.0
computer repair
  + -1 more
It went very well. Brian arrived on time and reviewed what we had talked about when I called to make the appointment. He went to work and answered all my questions. Part of the problem was that my computer is old but he "fixed" it so that it is running much better. He answered my questions regarding buying a new computer in the future. I definitely recommend Brian for your computer needs
Description of Work: I was having multiple problems with my computer and I wanted to be sure that I had adequate security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
Thanks for the review!

Rick C.
02/2018
5.0
computer repair
  + -1 more
All went very well. Brian showed up on time the day after I called for his help. He quickly figured out my problems and fixed them. He was here under 2 hours and his fee included the cost and time to install optional hardware which I opted to purchase. He explained clearly what was being done and why and I saw immediate improvement when he was done. He is very professional and diligent about his work. I highly recommend him.
Description of Work: Check out my PC laptop and fix slow speeds and similar issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Response from BQV Consulting LLC
Many thanks for the super quick and great review!

tim K.
10/2017
5.0
computer repair
  + -1 more
Brain was on time, personable and easy to work with. I would recommend him and will definitely use him if need be in the future.
Description of Work: Upgraded my slow running computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
Thanks for the great review, hope all is still running well!

Bruce C.
10/2017
5.0
computer repair
  + -1 more
Brian came within 5 days after I called him, assessed the situation and recommended a wireless solution (wireless router with two wireless extenders), had the products with him, set the system up and tested it - all within 2 hours. The new system is much faster and so far totally reliable. The total cost was about $800, but about $600 of that was the new system.
Description of Work: We have a large house. I am reasonably techie but have struggled to get decent Wifi throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James Y.
08/2017
5.0
computer repair
  + -1 more
From the first day I called BQV it was a very good experience. He called me right back and we talked a few times and he ended up at my home within a few days. He was always very easy to get a hold of. He showed at my house on time and was able to figure out what was wrong with my computer and had it fixed within 2 to 3 hours. My computer has been working great since he did the repairs and I did have a few questions after he left the home and the times I called or messaged him he was very easy to get a hold of. Very professional and knows his stuff. If I ever need any computer repairs in the future I will be contacting Brian at BQV Consulting.
Description of Work: I had been having issues with my home computer for a while. My computer had been slow and unresponsive at times. Called around and landed on Brian with BQV Consulting as he was willing to come to my home to run diagnostics on my computer. Most places wanted me to bring my computer and they would have it for a few days. Did not want to be without my computer for a few days. Ended up replacing the hard drive and reinstalling windows 10.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416

Response from BQV Consulting LLC
Thanks for the awesome review!!!

JOHN M.
03/2017
5.0
computer repair
  + -1 more
Brian was very punctional and professional. He is true to his word that he will take his time and figure out the problem before he leaves your home. He was very good at explaining what he was doing with the computer and what my options were once the problem was figured out. He gave very sound advice and good recommendations for security software as well. He will definitely be my go to guy for any future tech issues.
Description of Work: Computer repair, installation/upgrade of new hard drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
AWESOME! Thanks so for much for the awesome and super quick review! Don't ever hesitate to reach out with any questions or issues. brian

marilyn D.
01/2017
5.0
computer repair
  + -1 more
Fast, superb service! Took a computer that was nonfunctioning and made it better than new! Can't recommend highly enough.
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
Speaking of fast service, thanks for the super fast and awesome review!

Delia J.
10/2016
5.0
computer repair
  + -1 more
Excellent. The young man was here for 1 1/2 hours, his minimum for house calls. He removed the virus including additional potential threats in less time than anticipated, with enough time left to help my husband who was experiencing some computer issues of his own. I will definitely use his services again.
Description of Work: Virus removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BQV Consulting LLC
Thanks for the review! Appreciate it!

Brian H.
07/2016
5.0
computer repair
  + -1 more
Brian was very professional, returning my email almost immediately. He came to the house and evaluated the problems, and was able to install the new network on that same day. His installation was very clean and efficient, and I would recommend his work to others.
Description of Work: Brian installed a MOCA network in our large house, to add wifi access points throughout the house, so that one wifi name and password now covers the entire house, with very fast speeds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from BQV Consulting LLC
Thanks for the great review! I just checked in on your wifi system and everything looks great! Let me know if there is ever anything else you need.

Contact information

1567 Biltmore Ln, Pittsburgh, PA 15217

http://www.bqvconsulting.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

BQV Consulting LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

BQV Consulting LLC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, BQV Consulting LLC offers free project estimates.
No, BQV Consulting LLC does not offer eco-friendly accreditations.
No, BQV Consulting LLC does not offer a senior discount.
Yes, BQV Consulting LLC offers emergency services.
Yes, BQV Consulting LLC offers warranties.
BQV Consulting LLC offers the following services: Home & small business computer sales, support, repairs, hardware & memory upgrades, software installation, consultation, training, spyware & virus removal, remote support, wireless network setup & software training, home & small business structured wiring, CAT5/6, COAX, etc.

Contact information

1567 Biltmore Ln, Pittsburgh, PA 15217

http://www.bqvconsulting.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM