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3-D Window Cleaning & Maintenance

Window Cleaning, Gutter Cleaning, Windows,

About us

20 employees. Uses no subs. Cost determined by the job. No travel charges.

Business highlights

65 years of trusted experience

Services we offer

Gutter cleaning, gutter guard systems. Pressure washing. Window cleaning, repair & replacement

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 76-302 of 302 reviews

Rick B.
07/2013
5.0
gutter cleaning
  + -1 more
They were excellent and it was a great experience. They came out, climbed up on the roof, and cleaned the gutters. They did a very efficient job and cleaned up after themselves.
Description of Work: I’ve purchased a Big Deal for 3-D Window Cleaning & Maintenance for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

nick D.
07/2013
5.0
gutter cleaning, window cleaning
  + 0 more
Perfectly. I called and they were there within the hour, even did it in the rain. I will definitely recommend.
Description of Work: Clean gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Michael J.
06/2013
5.0
gutter cleaning, window cleaning
  + 0 more
I read the reviews here on Angie's list so I called. The phone was promptly answered and the gentleman on the phone looked up my housing information and informed me I qualified for the Angie's List promotion. He gave me a window of time to have my gutters cleaned. They came and cleaned my gutters. I received a call back to advise me of what went on and when I came home I had beautifully cleaned gutters. Yay!
Description of Work: Cleaned my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joseph C.
06/2013
5.0
window cleaning
  + -1 more
They knew the heighth of the gutters, and they had the necessary very long ladders to be able to do the job. They arrived on time as promised.
Description of Work: Angie's List Big Deal -clean 100 feet of gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

NANCY V.
06/2013
4.0
window cleaning
  + -1 more
Went fine; brought 2 guys so one could do outside at same time as other did inside.
Description of Work: Cleaned windows on 2 floors of house, I think, inside and outside, including sills and storms that were accessible

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Steve W.
06/2013
5.0
window cleaning
  + -1 more
This company provided good professional service, and I am completely happy with my experience.
Description of Work: Cleaned interior and exterior windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Claudine M.
06/2013
1.0
gutter cleaning
  + -1 more
I submitted a request for gutter cleaning estimate twice and was never contacted. When I called the company, only got a recording.
Description of Work: I submitted a request for gutter cleaning estimate twice and was never contacted. When I called the company, only got a recording.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


William B.
05/2013
1.0
gutter cleaning
  + -1 more
I attempted to call several times and was never able to speak to a person, just a recording. I left my contact information and no one called back.
Description of Work: I could not get the service provider to answer their phone or return phone messages. Extremely poor customer responsiveness.

Rating CategoryRating out of 5
responsiveness
1.0


Kathleen A.
05/2013
1.0
window cleaning
  + -1 more
I called for an estimate for window cleaning many weeks ago. I left a detailed message about the job as their answering machine message requested. They never called back with an estimate or request for more information. Not much more I can add...
Description of Work: Failed to return my call. I am not sure if the date entered above is exactly the week I called, but it was definitely sometime in April and now, at the end of May, no return call yet received.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from 3-D Window Cleaning & Maintenance
We get a lot of calls for free estimates. Somehow we over looked this one? Sorry!

Frank R.
05/2013
5.0
window cleaning
  + -1 more
We got a deal through Angie's List (we bought two deals, actually, because of the number of windows). It was easy to schedule the cleaning and we were quite satisfied with the results. The removal of custom-made, magnetically attached wooden blinds from high arched windows was not part of the service we purchased, but they were willing to do it for us, free of charge.
Description of Work: Washed all the windows, indoors and out, on our house. They removed wooden blinds from the arched windows leading from our living room to our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Zandrea A.
05/2013
1.0
window cleaning
  + -1 more
I contacted them last summer for an estimate using their online form and they never responded. This spring I contacted them by phone and was told to leave a message with the information for a free estimate. After a week, I called back and got through to a human being. She took down my information again and said they would call with an estimate by the next day. 5 days later and I still haven't heard from anyone. I guess they don't want the business from my large windows. I had asked for only an estimate of the front windows that are clearly visible from the street, but the windows in the back of the house are visible from the rear. If there was confusion about this, the company could have had the courtesy to contact me, but they never did.
Description of Work: Cannot get them to respond to online form submissions or calls for an estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from 3-D Window Cleaning & Maintenance
We have attempted to accomplish this customer a free estimate at their row house in the city, there is no way to view the rear of the house, we try to respond and play constant phone tag. We regret that this person is hard to get a hold of, but after 3 stops for free estimates and phone tag. 3D can not afford to accommodation this customer. They are the 5 house in a row of 10 homes the rear alley has a garage and privacy fence. We can not see the rear to give an estimate and the customer is not available during working hours or at least we have been unsuccessful. Free estimates while free to the customer cost our company time effort and ultimately cost money to our bottom line. We can not and will not drive our bottom line to losses for a job that will ultimately cost us money to service. If they want an estimate at this point it would involve a service charge and a firm appointment. We regret even being force to respond to this posting.

Jerry M.
05/2013
5.0
gutter cleaning, window cleaning
  + 0 more
They had outstanding response in getting back to me to schedule an appointment and were right on time. They're very personable, and easy to relate to. They did their job well.
Description of Work: I purchased a big deal for Gutter Cleaning. They also did interior and exterior window cleaning on 13 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

jay B.
05/2013
5.0
window cleaning
  + -1 more
They did a great job on the windows! I would definitely have them back out in the future to do more work!
Description of Work: I purchased a Big Deal for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Susan S.
05/2013
2.0
window cleaning
  + -1 more
We called to get an estimate for our 2 story home in the North Hills and it was completely outrageous. Nice enough man and not sure why it was so high, but my husband actually burst out laughing. (I should add at that point we were desperate to find someone as our long term window washers had gone out of business. We were willing to pay well for the service.)
Description of Work: Estimate for window washing

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from 3-D Window Cleaning & Maintenance
We are sorry you did not like our estimate. We are glad to make you laugh. We can hardly keep up during our peak times with demand and we believe our service is a good value. We are a real company serving our customers for over 50 years. Unfortunately, we have overhead that is beyond our control. Fuel / Taxes/ Worker Compensation insurance/ Auto repairs, there is not even enough space her to explain. We are also painfully reminded of how much free estimates cost our company's bottom line. Especially when people have the time then to write about how they laugh at our time spent to provide those estimates. We appreciate each and every customer and value them by providing the best value as we can. I hope you find a vendor that can work within your budget, though I think that is very overly optimistic with your view of workers! Good luck!

Warren A.
05/2013
5.0
gutter cleaning, window cleaning
  + 0 more
They had the right equipment. I knew it was expensive but I did it because I really need it done.
Description of Work: I hired 3-D Window Cleaning & Maintenance to clean the windows. I had then clean the gutters at that time as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SHERRIE S.
04/2013
5.0
window cleaning
  + -1 more
It went well. They communicated well, showed up on time, and completed the work in a timely manner.
Description of Work: They washed the windows and sills of the first and second-story windows of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARY & MIKE R.
04/2013
5.0
window cleaning
  + -1 more
I found 3-D Window Cleaning on Angie's List. They did a wonderful job. We have belonged to Angie's List for quite a few years and they are still batting 1000 as far as our finding wonderful companies when we need them. From my first call to 3-D Window Cleaning I was very impressed. The person I talked to could not have been nicer or more informative. My job was rather small, but I was told that that would not be an issue. Also, because I had to be home for the first visit, since I would have to show the workmen what windows were to be done, they worked around my schedule without hesitation. The workman arrived on time, were neat and clean and did a splendid job. When I asked to schedule 2 more times with them in the coming months they again scheduled me as I requested without any problems. What I was most impressed by however was that when I called the company to thank them and tell them that the 2 fellows (Ben and Yuri) who came were great representatives of their company, the man I spoke to told me the company had been in business 54 years and that these 2 workmen had been with the company more than 3 years and one of them was in the tuition reimbursement program. This appears to me to be solid company that not only values it customers but also their employees. As I get older I may have to relinquish the washing of some of the remaining windows in my home. It is very reassuring to me that I have 3-W Window Cleaning to help me out further when I need it.
Description of Work: I had 3-D window Cleaning wash the exterior of 8 large windows that were difficult for me to reach.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37.45

MARK H.
03/2013
5.0
gutter cleaning
  + -1 more
Setting up an appointment was easy and they arrived promptly. The work was done in a thoroughly professional manner. I would hire them again.
Description of Work: Removed leaves & debris from hanging gutters and one box gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

diane P.
02/2013
5.0
gutter cleaning
  + -1 more
My son liked them and was really pleased. There was a little bit of a commotion with Angie's List customer service because I bought it as a gift for him. They kept calling me and I kept giving them my son's number because there was a lot of confusion going on, but the company came and did an awesome job. My son wasn't going to be home and his neighbors kind of kept an eye on things and told us they went right up there and got everything done. They were prompt and thorough and did an excellent job. The price was great and they were quite responsive. Those gutters haven't been cleaned in years and they got everything done.
Description of Work: I bought a "Big Deal" from 3-D Window Cleaning & Maintenance for my son to clean his gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dallas M.
02/2013
5.0
gutter cleaning
  + -1 more
Gutters were cleaned on time
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Paul G.
02/2013
2.0
window cleaning
  + -1 more
Many windows had smears when they were done and window sills looked like they barely did anything to them.
Description of Work: Purchased Angies List coupon special - advertised as cleaning inside and outside of all windows as well as window sills.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$98.5

Response from 3-D Window Cleaning & Maintenance
We serviced this customer back on 6/25/2012, the customer purchased 2 coupons and complemented our employee at the time of service, we are puzzeld about the poor review now and will follow up in attempt tp resolve thier issues, but are stunned by the bad review over 6 month later?? We are sure the windows need cleaned again by now.

Mary Anne R.
02/2013
4.0
window cleaning
  + -1 more
What he did do he did very well. This was the first time I had used this company.
Description of Work: He did a really good job. He cleaned all the outside of the windows, but a few he couldn’t clean because of screens on the outside. When he was finished I asked if he could put us on a schedule to come back every 6 months but never heard back from him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$98.5

Response from 3-D Window Cleaning & Maintenance
Our records indicate we attempted to contact this customer with the information supplied through Angieslist and recieved no return to confirm future appointments for service. We will follow up again, hopefully we can connect with them?

Mark L.
01/2013
5.0
gutter cleaning
  + -1 more
Everything went well. They did their work without incident and and made recommendations without pressure.
Description of Work: They cleaned the gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

STEVE N.
01/2013
5.0
gutter cleaning
  + -1 more
I was away from my home when 3D performed the gutter cleaning. It is a company that has always done good work for me, and did so again.
Description of Work: Gutters cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Lorraine L.
01/2013
3.0
window cleaning
  + -1 more
The cleaners were prompt and efficient and the windows were very clean. However, I completely forgot that some of the windows had lead paint and I did not warn the cleaners about it, and they did not ask me about it even though the windows obviously predated 1970. After the windows were cleaned, my tenant was disturbed to find paint chips on his floor and in the driveway outside the house. I released him from his lease and he moved out. In retrospect, looking at the quantity of paint chips, it was apparent that the window cleaners must have known that paint chips were flying around as they quickly and efficiently cleaned the windows. Why didn't they say something? I put the blame partly on myself and partly on the contractors. As the owner of an old home, I am aware of the dangers of disturbing lead paint, and in fact, had fulfilled my legal obligation to the tenant to tell him that there was lead paint and that it shouldn't be disturbed. However, on the day of the window cleaning, it did not occur to me to say something to the cleaners. But they are professional window cleaners. They must know about lead paint. I think they should have stopped and told me as soon as they saw that they were disturbing paint on old windows. (In case you are worried: I had the windows replaced by a lead-safe contractor after this incident.)
Description of Work: I purchased an Angie's List special offer for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from 3-D Window Cleaning & Maintenance
Wow! Really?? Wow! We did not address the lead paint as it was not a construction clean-up job! We did not scrape excess paint as it was noted that paint removal from glass was required. The paint chip referred to here we do not think are entirely if at all a product of the window cleaning event. 3D does not (per company policy) work on sites with hazardous conditions. We should also note this deal is for homeowners only, and should not have 3D interacting with 3rd parties. We are sorry that you had a problem with your renter. It is the reason that Angieslist requires these deals to be with homeowners, not commercial building such as rental business. We are reviewing this issue with our crews for safety as well as examining the fine print with Angieslist to see if we need to explain the special more clearly or if more restrictions to our deals may be required. We are also looking at the fine print to see if more efforts need to be made to explain to customers the term homeowner or house (what is a business vs private home) to mitigate these types of events. Again we are sorry about your renter problems!

Contact information

4497 McKnight Rd, Pittsburgh, PA 15214

www.3dwindowcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Windows,
Screen repair,
Gutters,
Pressure Washing,
Tree Service,
Asphalt Driveways

FAQ

3-D Window Cleaning & Maintenance is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 AM

Tuesday: 8:00 AM - 4:00 AM

Wednesday: 8:00 AM - 4:00 AM

Thursday: 8:00 AM - 4:00 AM

Friday: 8:00 AM - 4:00 AM

Saturday: 9:00 AM - 12:00 PM

3-D Window Cleaning & Maintenance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 3-D Window Cleaning & Maintenance offers free project estimates.
No, 3-D Window Cleaning & Maintenance does not offer eco-friendly accreditations.
No, 3-D Window Cleaning & Maintenance does not offer a senior discount.
No, 3-D Window Cleaning & Maintenance does not offer emergency services.
No, 3-D Window Cleaning & Maintenance does not offer warranties.
3-D Window Cleaning & Maintenance offers the following services: Gutter cleaning, gutter guard systems. Pressure washing. Window cleaning, repair & replacement
Ask for details.

Contact information

4497 McKnight Rd, Pittsburgh, PA 15214

www.3dwindowcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM
Saturday:
9:00 AM - 12:00 PM