1-800-GOT-JUNK?

unknown

unknown

unknown

unknown

.

unknown

unknown

unknown

unknown

unknown

.

Made the pickup online.The e-mail came less than a sec later with the window to time they would arrive. That morning I received a call that they would be there in 1/2 hour. Time given 8-10 am. To my joy they came in at 7:45. The two gentlemen were great Joe & Jerry. Thanks to 1-800-GOT-Junk

I requested a pick up online and got an appointment the very next day. Two really nice guys in uniforms showed up on time and took away my old TV, which was too heavy for me to carry. According to their website, they recycle old electronics, which I appreciated becuase I didn't want it to just go into a landfill. I got a discount for making my appointment online. The guys were dressed in uniforms and were very friendly and polite; I had no qualms about inviting them into my home. All I had to do was point to my TV and -- voila! -- it was gone! Will be using them agains.

It was fast and efficient. I liked the fact they came out the next morning after I called.

I called 2days before. Quick to respond. Men arrived on time. Paid slightly more than estimate well worth it as took all of it. Professional, friendly staff.

Everything was excellent. The two guys did a great job, and their price was very reasonable as they filled up an entire truck.

The team called prior to arriving, were right on schedule with the original time I had requested. Mike and Tom were super friendly, courteous, hard-working and super efficient. I was quoted an estimate for the work BEFORE they started, and it was pretty dead-on. I was amazed that they didn't even use a dolly for the large items. They completed the task in a very timely manner being careful not to knick anything on the way out. I paid with a credit card (they swiped it through a machine at their truck), and got a printed receipt. I also got another handwritten receipt detailing the job. I was concerned before the job if my credit card would be used in one of those old-fashioned credit card machines with a carbon copy, but I was assured by the woman who called the day before to confirm the pickup that it would be safe and secure. I would absolutely recommend 1-800-GOT-JUNK to anyone.

it went great. i'd been sorting into recyclables, trash, and donatables, but, during my confirmation call the day before they came, they told me i didn't even have to do that! so i just started piling the stuff up for them to take. they take care of the rest. i was thrilled!

I went on the 1-800-GOT-JUNK? website and "booked" a time for the crew to come out to my house to haul away the junk. I liked the fact that I could reserve it online (without having to talk on the telephone or wait for someone to answer/call back, etc.) [although, I believe you can telephone them to set an appointment time as well]. I only booked two days in advance and I selected an early Saturday time slot. My house had not been cleaned out in years (i.e., junk in the basement, etc.). I have never had anyone haul away junk before for me (nor have I had the experience for renting a dumpster). But, in any event, I received a call from the local Oakmont office (in Pittsburgh, PA). (My only gripe is that no message was left.) In any event, it was Karen (the contact person listed on Angie's List for the Oakmont location) and she was quite nice when I called her back. She explained to me that I would get a call at 6:30AM the next day directly from one of the guys that would be coming to my place to haul away the junk. She said that they will first give an estimate after looking at everything that needed to be hauled away and that there was an extra charge for tires. She then proceeded to obtain a list from me of the general items that needed to be hauled away. Sure enough, the next morning, I received a call at 6:33AM. It was one of the guys that was going to work at the site. He told me that they would be at my house at about 7:15AM. They were pretty much on time. 4 trucks showed up (ultimately, only 1 1/2 trucks were needed). The guys (I believe there were four, including "Tom" and "Scott") were very courteous, hard working, polite, etc. Fortunately, my job was not the "worst" they had seen and, in any event, they were very happy to do the work. They all wore heavy-duty gloves and picked up the items. They separated out the cardboard items (and these were recycled -- dropped off at the Construction Junction) and the other items. Certain trucks were to take certain things, etc. I was surprised that they did not have any pallets, dolleys, etc. but rather picked things up by hand and put things in large trash bags. (Maybe they could even be more efficient with some of these "tools"?) (But, they were very quick nonetheless.) They could not take away any detergent bottles or bleach bottles because they are not licensed to do so (as they explained). But, that was fine with me (since I could otherwise properly dispose of them). I was afraid that I would have to hire someone to clean up my basement, but they swept the basement fairly clean, too. This was a nice surprise. Near the end of the job, I was told to check everything to make sure everything was good. (Just about everything was in order.) I was told that they would not go over their estimate and they didn't. The "head" guy had written up the bill and it was for 1 1/4 truckloads plus a $15 surcharge ($5 each for 3 tires). (Tires, I guess, are a special item.) I was left a comment card and provided with three coupons for using them in the future (which I will). (One $10 coupon per pickup.) They also told me several times to check all the doors before I leave. I thought this was great because often people assume they've locked up when this really isn't the case. One additional note: while I selected "2.5 hours or more", they alotted for 2.5 hours. The actual job took 2 hours. (I was surprised that they didn't give themselves more of a window since I selected more than 2.5 hours, but I have no real complaints because the job took actually a little less time than I had anticipated.) (I did comparisons with a few other "providers" on Angies List that do junk hauling. I think that the 1800-got-junk? prices are comparable, if not more economical. Plus, I like that these guys do not mind hauling away anything and everything and they don't mind getting their hands dirty...and that they do clean up!)

They arrived on time and were friendly. Some water spilled and they offered to mop my floors. They even came back (after I had already paid them) to point out that I was over-charged, and then quoted me a new price.

They called ahead, were right on time, very friendly and honest. They cleaned up after they were done, remembered to give me my online reservation discount, etc. My only complaint is that it is expensive, relative to getting a dumpster (which you can crush down to any volume you want).

The price was reasonable. They were efficient, quick, and professional. I will use them again. They carted away what I wanted them to take and more.

1-800-Got-Junk was excellent. They were on time and worked very fast. They got everything cleaned up for me and then hauled it all away with no hassles or problems. This is a very handy service I plan to use again in the future.

TWO YOUNG MEN IN COMPANY UNIFORM ARRIVED ON TIME. WERE VERY POLITE AND ACCOMMODATING. WORKED TOGETHER TO FIGURE OUT HOW TO REMOVE ARTICLES. REMOVED BASEMENT DOOR AND PUT BACK ON. THEN THEY SWEPT MY BASEMENT!! SUCH A PLEASANT EXPERIENCE AFTER PREVIOUS WORKMEN LEFT A TOTAL MESS.

GIVEN THAT I WOULD HAVE NEEDED TO RENT A DUMPSTER TO GET RID OF ALL THIS STUFF IF I HAD CLEARED IT OUT MYSELF, I PROBABLY SAVED MONEY AND SOMEONE ELSE DID ALL THE BACK-BREAKING WORK. THEY LEFT EVERYTHING NEAT AND CLEAN. THEY HAVE A WEBSITE TO SCHEDULE A TIME AND I WAS ABLE TO SCHEDULE A TIME VERY SOON AND THEY CAME RIGHT ON TIME. THE GUY WAS REALLY NICE AND DIDN'T JUDGE ME FOR THE GARBAGE IN MY BASEMENT!