The Window Nerd

We just had Window Nerds install windows in our home. The experience from beginning to end was amazing. We did our homework with numerous meetings with other window companies and researching window brands. The other companies very nice but the length of the sales pitches and the cost brought us back to Window Nerds. When the owner of the company comes out to measure your windows, that tells you they really care. The Crew who did the install were great. They answered every question, cleaned up thoroughly at the end of each day. From start to finish just real professionals. Would highly recommend this local company.

The Window Nerd recently installed 14 OKNA 800 double hung windows in my home. From the initial inquiry to the final install, every employee that I interacted with was helpful, friendly, and informative. The process started with a visit from company owner Wayne Young. Wayne recommended the OKNA 800 window for my home. He also provided a few suggestions that allowed me to save some money On the day of install, a team of five guys led by Brett and Nick arrived promptly as scheduled. Brett asked a few important questions about pets, the presence of alarms, and people in the house. He then recapped how the install would progress, and within 20 minutes of their arrival – work had already begun. Clearly, this team had the process down. The install was scheduled for 2 days, and they were done by the middle of day 2. The windows look and operate beautifully. I’m so glad I contacted Wayne for this project. I would have no hesitation recommending The Window Nerd team to anyone seeking a quality job at a competitive price.

Wayne and the WindowNerd team did a fantastic job and in only two days to do our entire house!

Love The Window Nerd. We had our front door replaced a few months ago, they did an excellent job and left the area cleaner than before. This is our second time using The Window Nerd, they replaced our windows and sliding doors about 12 years ago. Both times communication was been superb and we’re really happy with the quality of work. Would absolutely recommend them to anyone.

The Window Nerd did an excellent job installing a new slider door between our kitchen and rear deck. The team is professional, friendly and highly skilled. They have a positive, can-do attitude. You can trust them in your home and on your project.

They did a great job.

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Everything was professional from start to finish. Wayne came a few weeks before and did the measuring and the estimate. Our cost was a little more than the 1499.00 deal because of the removal of the wood windows. The company sent 2 men out on 11/13/2013. They arrived on time and did a great job installing the windows with no mess and very little disturbance to the house. We are very pleased with our new windows and plan on using this company next year to install more windows.

Taylor and Young did a great job.

Highly recommend using Wayne from Taylor & Young for your window needs based on his knowledge, honesty, and overall customer satisfaction.

This was a problem installation and we knew it would be costly. We had one other estimate, which came in slightly lower, but after speaking to Wayne Young it was obvious he knew what he was doing. Mr. Taylor told us exactly what work was to be done, time frame for repair and was up front about the entire job. All work was completed by his very professional, skilled workers who were personable and friendly. They protected the entire room with cloths and were thorough with cleanup at the end. The window had a full door framed valance and custom drapery which the workers were kind enough to remove for us before work began. We enthusiastically recommend Taylor & Young for all work on your home. This a trustworthy, excellent company to deal with from start to finish. They deliver what they promise.

I ended up purchasing my windows through this company after they came to the house for an estimate. They are very knowledgable about windows and defitinely would let them install them in my house. We ended up letting a family member who works in construction do our installation, but purchased the windows through this company. Wayne is a great guy and very informative.

The installation was very professional. There were a few minor glitches but they came back and made it right. They did order enough windows, so we had to wait for 2 windows to come in. We were satisfied overall with the experience.

After speaking with several other highly rated window contractors, all of whom were unable or unwilling to create the assymetric windowscape that we wanted, we found Taylor and Young through a standard google search. After seeing a gorgeous windowscape on their website, we decided to give them a call. They were professional from the start, listened to our ideas and Wayne was willing to work with us to figure out how it could be accomplished. In addition to finding a way to install the windows in the arrangement we wanted, they also found that the windows could be installed and supported in such a way that we ended up with 2" of extra glass all around. The work was done efficiently and well, and we are very happy with the outcome. As a bonus, their price was substantially better than any of the other contractors we called, despite the fact that the work performed was more complicated than what others would have been able to provide.

One of the owners came to our house to show us the product and provide information for a bid on replacing all our windows (16). He came in very confident and knowledgeable, which initially impressed us. However, as we continued to work with him, it was clear that the process for him was "my way or the highway". I inquired via email about several options, including purchasing windows from him and having a trusted contractor install them. His email response was arrogant and rude. He accused me of not trusting him (hmmm, let's see, trust someone I know for 15 minutes or 15 years). He then proceeded to accuse me of listening to idiots and being a dope for asking the questions I did. Needless to say, this did not go over well. Even though I requested a formal proposal, he never gave me one. All I received was numbers thrown loosely into an email, no formal bid. I was sorely disappointed. I even called the regional distributor for the windows he was pushing to let him know about the irresponsible way this man handled a customer. I believe his products are good, but he is a classic example of someone who was probably a good overall provider once, but has gotten too high on his horse to serve customers with real dollars to spend. After interviewing many private companies that sell and install windows, we realized it is a closed community of vendors who manage to confuse customers, and therefore have little ability to work creatively with us. We ended up working with our trusted contractor, buying our windows from a box store (even though we tried SO hard to use a local vendor). But we received the service and product we asked for, which no one else could offer, and from a trusted professional. Sad story.

We decided to use Taylor & Young to provide and install our windows and doors after getting other estimates. They were priced reasonably and offered us a much wider selection of itmes of better quality than the competitors. This is a family-ownes business, and the pride they take in their work shows. We were provided with all of the information and pricing in writing and there were absolutely NO issues with additional "hidden fees" or "add ons". In fact, when our new storm door came in and was installed, the handle was at the same height as our deadbolt and there was just not quite enough clearance for both. They special ordered a low-profile deadbolt to match my existing hardware and made it right THAT DAY. The service was exceptional, their clean up and finishing impeccable. We so highly reccomend them that others in our family have used them and we will be calling them again for our roof!

They were on time, on schedule, they worked extremely hard, and they were more than helpful to us. They actually met us at a store to help us look at window options.