Verizon

Phone Service - Cellular, Internet Service, Phone Service - Landline,


Services we offer

Residential & Commercial Dial Up, DSL & Home Networking.

Reviews

3.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
30%
3
15%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.1
value
3.6
professionalism
4.1
responsiveness
3.8
punctuality
3.9
Showing 26-50 of 60 reviews

Stephen W.
05/2016
4.0
satellite tv service, cable tv service, landline phone service
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$160

Gerard H.
05/2016
4.0
internet service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Aji Z.
04/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

AL M.
03/2016
4.0
cell phone service
  + -1 more
I will use them in the future.
Description of Work: They're my cell phone providers.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro
$160

Lee S.
02/2016
4.0
cell phone service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$160

Erin S.
02/2016
5.0
internet service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

vijaykumar H.
02/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria M.
02/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl S.
12/2015
5.0
phone repair
  + -1 more
unknown
Description of Work: They've been very good. I have been using them for everything. I will definitely be staying with this company for a long time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cathleen M.
09/2015
5.0
internet service
  + -1 more
unknown
Description of Work: They are awesome! They set us up for internet in the home.
Rating CategoryRating out of 5
Yes, I recommend this pro

LaTonya D.
09/2015
5.0
internet service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$70

Mary Ellen C.
07/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: Mobile
Rating CategoryRating out of 5
Yes, I recommend this pro

John H.
08/2012
3.0
cable tv service, landline phone service, internet service
  + 1 more
I just got the service; they haven’t done anything yet besides install it. I wasn’t impressed. They accidentally cut off the electricity and my neighbors were very upset. He was drilling into the electrical pole and he cut off the entire block. He wasn’t very apologetic either; he said, “Accidents happen.” They are too expensive but everything works. I will continue to use them because the actual product is good and there is only one competitor.
Description of Work: I use Verizon for my cable television, internet service, and landline telephone.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
punctuality
4.0

Yes, I recommend this pro
$130

MARY S.
07/2012
5.0
cell phone service
  + -1 more
For the plan that I have the price is fine. When I did try to call them there was no problem and I was always treated quickly. When I went into the Verizon store I have been treated quickly. I am looking at other options and would like to get a smart phone and I think other companies have better smart phone deals.
Description of Work: I used Verizon for cellular service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

$55

Anne T.
06/2012
5.0
cell phone service, landline phone service, internet service, satellite tv service
  + 2 more
I found since I have had them I don't have as much trouble with my tv service. Its a good quality. They are responsive. I have used the satellite provider before and it would rain a little bit and my picture would just break up wasn't good.
Description of Work: I use Verizon for my cell phone service, landline phone, internet and cable tv.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Edward Z.
06/2012
2.0
cell phone service
  + -1 more
Their service and their area coverage are good but their pricing structure is terrible. They are going to change to another plan which is really not good for me. I am one of those people that use the cell phone to make phone calls; I am not interested in recording movies, photos, UPS, and so forth. I had two experiences when I bought a cell phone from them, one was bad and the other one was average. I have to wait to see how their new pricing plan is going to affect me to continue to use them in the future.
Description of Work: I use Verizon for cellular service. I also got a new cell phone from them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0

Yes, I recommend this pro
$40

Richard R.
06/2012
5.0
cable tv service
  + -1 more
We recently switched away from them. They had a good service but we got better deal from another company. We even tried to see if Verizon would price match before we switched away.
Description of Work: We got our cable services from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Frances Y.
05/2012
4.0
cell phone service, internet service
  + 0 more
I had an issue a few months back getting an internet connection. They were able to fix the issue. They are priced pretty connivently. They are pretty good. I have had some issues but overall they have been able to fix any issues.
Description of Work: I have internet service with them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

MARIANNE L.
05/2012
4.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
I have seven cable boxes in my home and two cell phones. They do a great job. I am very happy with them. The only problem is getting someone on the phone if you have a problem.
Description of Work: I get my landline phone, cell phone, cable, and internet from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

MARIE D.
04/2012
4.0
cable tv service, landline phone service, internet service
  + 1 more
There were some problems when they set it up. It is working great now, but we needed to work with them to get it to work together. You need to be there when they are installing. Sometimes they are good and sometimes they are not.
Description of Work: We have VERIZON for home phone , internet and cable services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$200

SUSAN F.
04/2012
3.0
cable tv service, cell phone service, internet service
  + 1 more
They are responsive, the thing with their cable services is that they are set up so that I can do it all online, and that works very well if the cable goes out. Anything having to do with the telephone, is just a nightmare.
Description of Work: I use Verizon for my phone, TV, and internet services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

DOROTHY F.
03/2012
4.0
landline phone service, internet service
  + 0 more
They were hard to get on the phone. I had a problem with the internet service and it took me a while on the phone to get a hold of them. I had to wait forever but they corrected it on the phone, they told me what to do. I was on hold for some time.
Description of Work: I used Verizon for just internet services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Kimberly T.
03/2012
4.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
I use their bundle service. I haven’t had them come out since they installed it and there was no need. I pay about $350 a month for all the services. They were a little cheaper than their rivals and I like their DVR’s better. They have more storage space and better menus. I like the fact that all the DVR’s can be accessed from any box in the house. I think they could have been cheaper and the quality is pretty good. They respond well. They were good when I dealt with them so far and the guy who came out was good. I am locked in with them for the next 2 years.
Description of Work: I use Verizon for cable TV, internet, landline and cellular. I last interacted with them 2 months ago to order a DVR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jacqueline B.
04/2008
1.0
phone wiring
  + -1 more
A TELEPHONE POLL CAME DOWN. I CALLED ON OCT. 18TH, 2007 AND IT HAS TAKEN THEM UNTIL APRIL 7TH OF 2008 TO FINALLY COME OUT AND FIX THE WIRING. THE SERVICE WAS JUST LOUSY. NO ONE EVER LISTENED TO ME. I AM FINALLY GETTING OUT OF VERIZON AND GOING WITH ANOTHER CARRIER. I DIDN'T SPEND ANYTHING, BUT WHEN THE TELEPHONE POLE CAME DOWN IT HIT A FENCE AND I WILL HAVE TO FIX THE FENCE.
Description of Work: NEEDED TO FIX TELEPHONE OUTSIDE WIRING AND POLE.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CHRISTINE S.
01/2004
3.0
internet service
  + -1 more
PROVIDES FAST QUICK INTERNET SERVICE. I AM PLEASED WITH THE SERVICE SO FAR, AND THE BENEFITS OF HAVING MULTIPLE SERVICES WITH THIS COMPANY.
Description of Work: PROVIDES DSL INTERNET CONNECTION AND PHONE SERVICE.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$50
    • 1
    • 2(current)
    • 3

Contact information

1717 Arch St, Philadelphia, PA 19103

www.verizon.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Service - Cellular,
Internet Service,
Phone Service - Landline,
TV Service - Cable,
Phone Repair,
TV Service - Satellite,
Phone Wiring

FAQ

Verizon is currently rated 3.9 overall out of 5.
No, Verizon does not offer free project estimates.
No, Verizon does not offer eco-friendly accreditations.
No, Verizon does not offer a senior discount.
No, Verizon does not offer emergency services.
No, Verizon does not offer warranties.
Verizon offers the following services: Residential & Commercial Dial Up, DSL & Home Networking.

Contact information

1717 Arch St, Philadelphia, PA 19103

www.verizon.com