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Thomas Sullivan & Sons Plumbing & Heating

Plumbing, Water Heaters, Drain Cleaning,

About us

3 employees. Uses subs for electrical. Cost is determined by the job. Travel charges may apply.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing & heating repairs & instalations for residential & commercial, drain cleaning, water heaters, water softners, back flow instalation & inspections.

Services we don't offer

Ask for details

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 193 reviews

Jason G.
06/2010
5.0
plumbing
  + -1 more
Good communication and willing to perform work in a quick manner. Even applied for permit required by the city. Other guys didn't want to be bothered with the work because of the need for the permit, but they didn't mind.
Description of Work: Install of garbage disposals

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alverta T.
06/2010
5.0
plumbing
  + -1 more
I liked his professionalism. He had all of the needed parts and no surprises or complications came up. He did a nice clean job.
Description of Work: He installed a new garbage disposal for me and repaired my commode in the powder room. The cost includes labor and parts. He was here for about 1.5-2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

TOM S.
06/2010
5.0
plumbing
  + -1 more
Fixed leak at main shut off in no time flat.
Description of Work: Fixed leak at main shut off in no time flat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

william H.
05/2010
5.0
plumbing
  + -1 more
I called Sullivan and they said they were booked that day, but will be able to come out and give us an estimate that afternoon. Tom Sullivan came out and gave us an estimate. The price was not cheap, but was reasonable. We scheduled the work for the following Thursday. Tom sullivan was very punctual and very professional. Came out at 9:00 am and replaced the pipe. He was done around 1:00pm. And we have not had any problems since the pipe was replaced.
Description of Work: One of dad's sewage pipe leading from the second floor bathroom to the basement cracked. Water was leaking into the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jared S.
05/2010
5.0
plumbing
  + -1 more
Great. Sullivan is prompt, friendly, and well priced. highly recommended.
Description of Work: Added an outdoor hose spicket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Leah S.
02/2010
5.0
plumbing, water heater repair
  + 0 more
Went great! Would definitely use them again. (This was actually the second time using them for us.)
Description of Work: New 40 gallon hot water heater installed with pipes and connectors. Old heater removed and taken away. Came out immediately on superbowl sunday. I was suprised anyone would show up on a game day!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Thomas Sullivan & Sons Plumbing & Heating
Thank you for the kind report. This job was a little tough with the streets still being covered heavily with snow. There was a wooden platform that needed to be removed as it is against code to set a gas water heater on wood, and there was no drain in basement so we had to run buckets up the steps to empty the old water heater. I belive the cost was $925.00.

JEAN C.
01/2010
5.0
plumbing
  + -1 more
Had to cut a hole in the wall to reach pipe - Father has retired - sons are carrying on business - We are very happy with this company - will use for all our plumbing needs. Have used in the past.
Description of Work: Removed leaking water line for shower & replaced with new line & connectors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Cosmo L.
11/2009
5.0
water heater repair
  + -1 more
They were timely, friendly and did a good job.
Description of Work: They installed a discharge line on my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Harry B.
09/2009
5.0
plumbing, wells
  + 0 more
Very Well.Nice People. True "A" plumbers.
Description of Work: Since another plumber let us down, after researching suppliers for just the right outside sump/sludge pump, I called this plumber and received an es-timate for a professional installation. The Sullivan Brothers and I worked things out fine on a rather complicated installation. Very forthright and did good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

TED AND CONSTANCE W.
08/2009
5.0
drain cleaning
  + -1 more
I called him in the morning and he came out that afternoon. He worked competently and did a good job.
Description of Work: They came out and opened up three outside drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert S.
07/2009
5.0
plumbing
  + -1 more
Even before I was an Angie's list member, I used Sullivan and they have a great reputation. I have not needed to call them for many years, however, and was pleased to see they were highly regarded on Angie's list as well. They saw that the gas pipe only needed tightening and they replaced the section of the leaking copper pipe. He came out the same day I called. He left and unfortunately it appeared his work caused another leak about two feet down on the same length of pipe. I didn't personally fault him for it - I just figured I had an old pipe that was on its last legs. But Matt came back two hours later and reparied that section without charging me extra. That was a stand-up response that I appreciated.
Description of Work: A copper pipe in my crawl space was slowly leaking, with a drip about every one or two minutes. I believe it was dripping for quite some time without me ever noticing. I also had them look at a gas pipe that was temporarily repaired by PGW for a gas leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$190

Response from Thomas Sullivan & Sons Plumbing & Heating
thanks for the kind words, there is no Matt here, im sure you could not read my signature, as its a bit sloppy. Mike

JAY S.
06/2009
5.0
plumbing
  + -1 more
You couldn't have asked for a better company! He did a great job and came right out. He fixed all the lines. He was prompt, neat, clean & cheap! I would definitely use him again and would recommend them to anyone! They are an A+ company!
Description of Work: He came out and straightened out what another plumber had messed up badly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Paul G.
02/2009
5.0
drain cleaning, plumbing, sewer cleaning, water heater repair
  + 2 more
Mike, Tom and their father, Tom, were completely wonderful to work with. They handled all facets of the installation from permits for the township to ordering supplies and fixtures. Everyone was incredible and responsive to our 100's of phone calls and questions. They completed all the work in one day, staying late to finish the job. Additionally, Mike is meeting with the township inspector to have the work inspected, which he scheduled on his own time. There is not enough space for all of the praise that we have for these hardworking and honest individuals. The icing on the cake is that they are so nice and easy to get along with.
Description of Work: Mike and Tom replaced our sewer lines in the basement, installed a new water heater, replaced a fixture in the powder room sink, fixed a leaky toilet, unclogged the bathtub drain, replaced old fixtures in bathroom tub and installed a new shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Mrs J. B.
01/2009
5.0
plumbing
  + -1 more
Called Sullivan Plumbing and got a very quick response. Michael Sullivan was here the same afternoon we called. He was very professional and fixed both toilets in a very short time. It is a family business and they have been in business for many years. Would definitely recommend.
Description of Work: Fixed two toilets that were running every few minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Beverly T.
01/2009
5.0
water heater repair
  + -1 more
They were very responsive, it was somewhat of an emergency situation and they were able to come out on Sunday and install a new water heater. It was a very good experience.
Description of Work: I called them on a Saturday to replace a leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

ROBIN A.
11/2008
5.0
plumbing
  + -1 more
Mike was amazing. He called me back right away and was able to fit me in within a couple of hours notice. He completed the job within an hour and was totally professional. I would recommend to anyone.
Description of Work: Changed the water valve, facet and waterline to the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

DOROTHY M.
11/2008
5.0
plumbing
  + -1 more
It went excellent. He showed up on time. He was pleasant. The price was good.
Description of Work: They installed bathroom fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RUTH P.
10/2008
5.0
plumbing
  + -1 more
I think he is very knowledgeable and efficient. He is coming back to do more work.
Description of Work: He has installed a toilet for me. Recently I had a leak from a water valve going into my washer he repaired.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Hana R.
10/2008
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mike Sullivan returned all calls promptly, gave a competitive estimate (I got 3 estimates), completed the work when and how he had said he would, and was very flexible about coordinating with the gas company to get the job completed. I was nervous about how cooperative he might be with the gas company's run-around, but he was very cooperative and professional. Wouldn't hesitate to use him/his company again.
Description of Work: Separated gas lines and installed new furnace.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

STEPHANOS AND JULIANA B.
08/2008
5.0
drain cleaning
  + -1 more
Mr. Sullivan spent a good deal of time walking through and discussing options. In fact, he's rather chatty, but he taught me a lot about how the work should be done properly and the pros and cons of various options. When his estimate came back, the drain-pipe estimate was several hundred dollars more than either of the other two estimates, and he did not quote me specific figures for the other items of work, instead giving me only a ballpark. I called him back to get a quote on replacing a commercial steam and hot-water boiler. Mr. Sullivan can be rather negative / pessimistic, talking a fair amount about how hard everything is. He said he would get back to me to come by and take a better look at the heating system, but never did.
Description of Work: Mr. Sullivan came to give estimates on repairing leaking cast-iron drain pipe, installing two new bathrooms, and zoning heating systems for our church. Later, I called him back, asking him to return to give me an estimate on replacing our boilers as well (I hadn't realized that he does water-based heating too).

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

CAROL N.
08/2008
5.0
plumbing
  + -1 more
I was definitely satisfied with what he did. He did a good job and was very professional. He explained everything to me about how the plumbing was set up in my house and he seemed to have knowledge of older house plumbing.
Description of Work: They came to my home and fixed my toilet and a drip in my bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Valarie C.
08/2008
5.0
drain cleaning
  + -1 more
My drain clog was severe and they appeared to make every effort to complete the job. After some time they were able to clear the clog. They explained to me what they had to do and didn't care that I asked questions. They are great.
Description of Work: My drain was clogged and water was backing into the basement tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JOAN F.
07/2008
4.0
plumbing
  + -1 more
My experience with them has been great. They arrive when they say they are going to. They do the job. They don't make a mess. I am satisfied with them. I would recommend them and use them again.
Description of Work: They removed an oil tank from my cellar. They fixed a faucet in my sink. They replaced a radiator.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

SUSAN C.
06/2008
5.0
plumbing
  + -1 more
Mr. Sullivan gave me an estimate over the phone, based upon my description of the problem and the hardware. He told me that would be the most it would cost. I checked with other plumbers and found that his price was the best. He came out to do the work when scheduled and was very prompt and friendly. He explained what was wrong with the faucets and repaired them quickly. Given their age, that alone was great. My husband and I decided rather quickly when faced with the choices to be made in the Home Depot plumbing parts aisle that this was not a job we could do ourselves. Mr. Sullivan also fixed improper installation of the handles on our laundry tub faucet. At the end of the job, he charged me $55 less than his original quote. He was a pleasure to talk with and I will definitely hire him again.
Description of Work: Tom Sullivan fixed two sets of very old American Standard faucets that were badly leaking in my bathtubs and also replaced washers in my laundry tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

HANNAH M.
06/2008
5.0
plumbing
  + -1 more
I called Tom because of a problem with a small drain in our garage. Even though we live in an older home and this type of drain is not used in newer homes, Tom immediately understood the issue. He told me that they would be happy to come out and do the work, but that the problem was minor and I could probably fix it myself. He told me the materials that I would need and how to fix the problem. The materials were less than $20 and the repair took less than 20 minutes. It has been a few days now and the problem is fixed. It is great to know that there are companies like Thomas Sullivan & Sons, that don't try to nickle and dime you and who will return a phone call promptly. We have used Tom's company in the past and will continue to use them and recommend them in the future.
Description of Work: Patch a hole in a drain pipe.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4600 Horrocks St, Philadelphia, PA 19124


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Excavating,
Water Filtration and Softening,
Appliance Repair - Small,
Countertops and Backsplashes,
Appliance Repair

FAQ

Thomas Sullivan & Sons Plumbing & Heating is currently rated 4.9 overall out of 5.
Thomas Sullivan & Sons Plumbing & Heating accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Thomas Sullivan & Sons Plumbing & Heating does not offer free project estimates.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer eco-friendly accreditations.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer a senior discount.
Yes, Thomas Sullivan & Sons Plumbing & Heating offers emergency services.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer warranties.
Thomas Sullivan & Sons Plumbing & Heating offers the following services: All plumbing & heating repairs & instalations for residential & commercial, drain cleaning, water heaters, water softners, back flow instalation & inspections.
Ask for details

Contact information

4600 Horrocks St, Philadelphia, PA 19124