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Thomas Sullivan & Sons Plumbing & Heating

Plumbing, Water Heaters, Drain Cleaning,

About us

3 employees. Uses subs for electrical. Cost is determined by the job. Travel charges may apply.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing & heating repairs & instalations for residential & commercial, drain cleaning, water heaters, water softners, back flow instalation & inspections.

Services we don't offer

Ask for details

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 193 reviews

linda A.
09/2018
5.0
plumbing
  + -1 more
quality work, professional plumber, affordable pricing, highly recommend!!!
Description of Work: replace pipes due to kitchen leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ewunet T.
08/2017
1.0
plumbing
  + -1 more
Never called or responded to my e-mails.
Description of Work: replace my sanitary line
Rating CategoryRating out of 5

joel S.
07/2017
5.0
plumbing
  + -1 more
The toilet was not functioning and leaking. They were prompt and efficient. I recommend their service and would use them again.
Description of Work: They fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

John M.
08/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Overall I'd give them an A, I'd definitely use them again. I've used them 4 years ago for general plumbing work. they're an A, that's why I keep calling them back, they're my plumbers.
Description of Work: I've used them a year ago, they've installed a new house heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

John M.
08/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Overall I'd give them an A. I'd definitely use them again. I've used them 4 years ago for general plumbing work, they're an A, that's why I keep calling them back, they're my plumbers.
Description of Work: I've used them a year ago, they've installed a new house heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Archie P.
07/2016
5.0
plumbing
  + -1 more
I started with them and he is the best plumber I have ever had. Once he comes in and does the job there is no problem and if he comes out and there's no hassle there's no charge. He put the toilet in for me 2 weeks ago. He came out and put a toilet in a third floor apartment.
Description of Work: I used Thomas Sullivan & Sons Plumbing & Heating to put in a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Archie P.
07/2016
5.0
plumbing
  + -1 more
He was here July of 2014. It cost $250. He is the best plumber I have used.
Description of Work: I used Thomas Sullivan & Sons Plumbing & Heating for plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nancy R.
08/2015
5.0
plumbing
  + -1 more
Very nice job. Honest, professional, responsive. Explained things well, good guidance.
Description of Work: installed two faucets, new toilet, new shower fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kathleen M.
11/2014
5.0
plumbing
  + -1 more
He did a good job and the price was right. They got things fixed quickly and no problems since.
Description of Work: I called them for plumbing assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James C.
05/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They were professional, prompt and courteous. He came with his two sons, he explained what needed to be done and then took care of the situation. So glad I found this Company on Angie's List.
Description of Work: My sewer line was backed up and needed to get snaked out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Pamela B.
03/2014
5.0
plumbing
  + -1 more
Small leak in shut-of valve in the basement ceiling. I've had the small leak for almost a year and kept a little pail on the floor to catch the water/drips. I promised myself to get it fixed this year, but I've had bad experience with plumbers. Which is why I decided to join Angie's list, to eliminate another bad experience. And I did!! Mike, from Sullivan was wonderful!! Fixed the problem and I didn't have to pay a mortgage payment for a not so big job! Thanks Angie's list and thanks reviewers for helping me decide who to come into my home and treat me with respect!
Description of Work: Leak in ceiling cutoff valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Catherine B.
03/2014
5.0
plumbing
  + -1 more
Went well. He was on time. Completed the job, I paid him and he was on his way.
Description of Work: Replaced the guts inside two tiolets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KRISTIN S.
02/2014
5.0
plumbing
  + -1 more
On a very busy, snowy day Thomas Sullivan & Sons was one of the few businesses to answer my panicked calls. They were too busy to do the work but recommended me to James-Michael Fay Corporation who promptly saved us. After spending the morning in a flooded basement and calling multiple vendors, I really appreciated the timely return phone call.
Description of Work: No service but appreciated the prompt return call and the recommendation.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lillian D.
01/2014
5.0
plumbing
  + -1 more
We have used Thomas Sullivan for approximately 5 years, as our plumber of choice, and they have ALWAYS been GREAT to work with. They are quick to respond, very professional, and reasonably priced. I highly recommend them. On this occasion, we actually did not use their services. That's the reason for all the "N/As" in our rating. However, I feel compelled to give Sullivan an overall rating of A because they responded to our panicked call within an hour, and were very helpful and professional. It was an emergency -- our tenants had a blocked drain -- and Thomas Sullivan could not take the job because it was a Saturday and they were already over-booked for the day. However, the Sullivan person I spoke to on the phone recommended another company (James Fay Plumbing / Drain Cleaning -- will post review on this company too). I really appreciated the fact that Sullivan gave us a recommendation when he couldn't do the job.
Description of Work: We called Sullivan to clean our drain when it got backed-up. They couldn't do the job, but recommended another company (had great service from that second company too).

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim K.
10/2013
5.0
water heater repair
  + -1 more
My old one was 18 years old and I wanted to get a new one installed before any unwanted surprises happened with my old unit.
Description of Work: I had my water heater replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$935

JANICE L.
09/2013
5.0
drain cleaning, plumbing
  + 0 more
Went well, I have used sullivans for many years approx 30 years. His prices are reasonable & they do a good job.
Description of Work: Cleaned drain primary drain in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James W.
09/2013
5.0
plumbing
  + -1 more
I found this provider on Angie's list last week and, based on the reviews thought I would give them a try. I called and made an appointment for today, September 3rd. Early this morning, I received a confirming call and thirty minutes later one of the brothers arrived. (I was remiss in getting his first name.) I had a clogged sink, two running toilets, and a water heater in need of a lower element - issues I had been putting off. Shortly after arriving and examining my issues, the gentleman got to work and resolved all issues. The brother who came to my house was courteous and efficient. He brought his young son with him. The boy was a pleasure to have on my house. His father should be proud.
Description of Work: Excellent, reasonable, and timely service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Archie P.
08/2013
5.0
I've been using Thomas Sullivan & Sons Plumbing & Heating for a while. Tom is talkative and likes to socialize. He knows the work, tells you what he thinks, and I know this man will do quality work for a reasonable price. He does a thorough job that competitors won't do, shows up on time, and cleans up after himself. If I have a problem I call Tom from Thomas Sullivan & Sons Plumbing & Heating even if it's only to give me an idea of how much it will cost. I trust him and he's my #1 plumber.
Description of Work: Thomas Sullivan & Sons Plumbing & Heating put in a 5" sewer pipe that leads out of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Josette H.
06/2013
5.0
plumbing
  + -1 more
Very punctual, priced right and very professional and friendly
Description of Work: Installed new valves and pipes to stop them from leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Margaret B.
06/2013
5.0
plumbing
  + -1 more
Fixed the problem quickly, cleanly and at a reasonable price.
Description of Work: We had a pipe leak in the ceiling. Tom repaired the leak and left no sign he had been there. Except for a hole in the ceiling. He was able to recommend someone who could repair that. We've used this company for 25 years and have always been satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

denise D.
06/2013
5.0
plumbing
  + -1 more
They did a great job but also it is a very old unit..and i also needed some help from the Gas Company and subequently had to make use of the city program for low income families. But the company above are very reliable and do a fine job for quite a few issues i have had and would have no problem recommending them to anyone for service. They always return calls..prompt and very polite and if they cannot make an appt or have to arrive late your called.
Description of Work: had various problem with my heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Harry B.
06/2013
2.0
drain cleaning, gas leak repair, plumbing
  + 1 more
My wife was on the sofa with a fractured heel. We are both seniors and disabled. Mike suddenly acted like a policeman and said "is that your car in the driveway with the (2012 political) bumper sticker on it"? I said "yes ". He went on a very rude critique' of our choice for office and spoke about his "acid test" for a candidate. I mean, he had a small boy assisting, so I was limited in what I could say. You would think he felt that my wife and I were criminals, not his customers. Unknown to me, my wife was crying about this verbal attack on me in the other room. It was all I could do to make-out the check, as he kept degrading me for the bumper sticker. I slept on it and decided that others need to know what went on. I worked 45 years as an engineer and then doctor of education and have never treated any of my co-workers or students with anything but professional courtesy. My advice is, if you need a good plumber and can risk having the wrong political bumper-sticker or lawn sign, then then this would be your choice. I intend to go with a professional who is there to do a job, not insult and preach at his customer. I have always used Angies "A"'s to work on our home. How can one screen something like this?
Description of Work: Good work-Bad Manners. Michael Sullivan came promptly and cleaned our sink drain. He had installed the new kitchen drain in March, 2013 for about $2,000, including some gas stove piping. The new PVC leads to an old, disused 2" cast-iron drain and had been working fine. He removed some old debris yesterday. He then presented the bill, which is reasonable. Things went crazy at this time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$159

Frank M.
05/2013
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
I has always gone very well, they show up on time and have helped me out in emergencies. I highly recommend them
Description of Work: Snaked out my sewer drain. Have used them on several occasions and for various jobs and they have always been very professional and the work is performed excellently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Michael M.
05/2013
5.0
excavators, plumbing
  + 0 more
Nothing but excellent experience I can report here. The best price (by far), responsiveness, job done on schedule and on budget, not a penny over the estimate. Cleaned up after job is done. All phone calls returned promptly, excellent communication, never late for appointment, estimate, service is great, job done very well. Highly recommend his services to everybody. Will definitely use his services in a future if needed.
Description of Work: Excavated and replaced sewage pipe under concrete doorstep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,775

CARL J.
05/2013
5.0
plumbing
  + -1 more
Mike returned my call the next day and showed up on time on the day of the repair. He is always knowedgeble and works quickly. The total transaction took less than a hour.
Description of Work: Replace fill valve and shower head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

4600 Horrocks St, Philadelphia, PA 19124


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Excavating,
Water Filtration and Softening,
Appliance Repair - Small,
Countertops and Backsplashes,
Appliance Repair

FAQ

Thomas Sullivan & Sons Plumbing & Heating is currently rated 4.9 overall out of 5.
Thomas Sullivan & Sons Plumbing & Heating accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Thomas Sullivan & Sons Plumbing & Heating does not offer free project estimates.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer eco-friendly accreditations.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer a senior discount.
Yes, Thomas Sullivan & Sons Plumbing & Heating offers emergency services.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer warranties.
Thomas Sullivan & Sons Plumbing & Heating offers the following services: All plumbing & heating repairs & instalations for residential & commercial, drain cleaning, water heaters, water softners, back flow instalation & inspections.
Ask for details

Contact information

4600 Horrocks St, Philadelphia, PA 19124