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Thomas Sullivan & Sons Plumbing & Heating

Plumbing, Water Heaters, Drain Cleaning,

About us

3 employees. Uses subs for electrical. Cost is determined by the job. Travel charges may apply.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing & heating repairs & instalations for residential & commercial, drain cleaning, water heaters, water softners, back flow instalation & inspections.

Services we don't offer

Ask for details

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 193 reviews

charles S.
04/2013
4.0
plumbing
  + -1 more
Always call back and tell me what time they be there.They show up on time and do the work in a professnal manner at a reasonable rate.
Description of Work: installed water heaters, house furnace, fix leaks, faucets and open main drain. at diffent places for me. The work is always good. I have used them above 6 times in the last two years. Prices very from job to job.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Todd Z.
04/2013
5.0
plumbing
  + -1 more
Water heater tank was starting to leak, called around, got prices, and called Sullivan for an estimate. He had a good match in stock for less money installed, and offered to install the next morning. He arrived on time, and was cleaned up and out in under 2 hours. He went over exactly what warranty coverage gets you on water heaters in general, and helped me make a reasonable compromise. No complaints, and very helpful.
Description of Work: Replaced the water heater with a new one, good quality, higher efficiency in about an hour and a half. Worked with him before, and he's always one time, fast, and reasonable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Bernice D.
04/2013
4.0
plumbing
  + -1 more
had a misshap on the new bathroom tile with radiator, but they replaced the tiles. and corrected the problem. and yes i would use them again.
Description of Work: broken pipe, causing damamge to the bathroom and kitchen celing. they were very efficient, espeically since i only have the 1 bathroom!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Response from Thomas Sullivan & Sons Plumbing & Heating
I checked my records, because no one could remember doing this job. I can find no record of working for you. I think you have mistaken us for a different Sullivan plumbing.

melanie A.
04/2013
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning
  + 1 more
We've needed Sullivan's help twice so far this year, and both times (as in all the past times we've needed them) they were great. They do high quality work, they're very responsive and prompt, they're friendly and professional, and their prices are fair. We are happy to recommend them and plan to continue calling them whenever we need plumbing or HVAC work.
Description of Work: Snaking sewer lines after drains backing up, replacing control module on boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Thomas Sullivan & Sons Plumbing & Heating
.

SUSAN C.
03/2013
5.0
plumbing
  + -1 more
I have used this company in the past in my previous house and found them to be very satisfactory, with good communication and a fair price. When I was moving, I had them inspect the plumbing of my new home and was satisfied with their findings. I also had them estimate work on a shower drain in a gutted bathroom in the new home and they gave me a reasonable estimate. In the end, I did not use them but rather a contractor from the community where my new home was built who built the entire bathroom and took care of the shower drain at the same time. But I would use Sullivan plumbing again without hesitation. They are a good company.
Description of Work: Inspection of plumbing system and estimates for work on shower drain.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
02/2013
5.0
plumbing
  + -1 more
I last used them around six weeks ago. I have used their services a couple of times. I had them in to replace a drainpipe in the house. What I like most about them is their quality of work.
Description of Work: I used the services of Thomas Sullivan & Sons Plumbing & Heating for replacing a drainpipe in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Joanne M.
12/2012
5.0
plumbing
  + -1 more
He showed up on time, the job was handled well and the price was good.
Description of Work: We had a leak in our basement and Thomas Sullivan & Sons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Archie P.
12/2012
5.0
plumbing
  + -1 more
Excellent. See above explanation.
Description of Work: Thomas is my number 1 plumber. He is the best plumber that has ever worked for me, and I have had to use at least 5 different plumbers over the past 15 years. I call on him an average of three to four times a year and am never disappointed. He is a pleasure to deal with and his prices are on the money. I not only use his regularly but also refer him to my friends. He will not disappoint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

todd B.
12/2012
5.0
plumbing
  + -1 more
Prompt on time, great work everything works perfectly and price was very reasonable. We will definiately use in the future.
Description of Work: Put in 3 sinks, repaired a leak, installed a toliet and put in a garbage disposal and 2 drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Mark C.
11/2012
5.0
plumbing
  + -1 more
These guys were great, they come out at the beginning of SANDY hitting by the time they finish with the front drain the wind and rain was pounding them. The front drain was loaded with stones from the last time the city did work on the street so they busted the butts to get it clean. they were there when they said they would be and didn't leave until the job was done. With all the rain that Sandy drop over 2 days it would have wound up dropping all that water in my basement if they didn't get the drain open.
Description of Work: clean out frt drain in side walk, also clean out back drain. also replace a thermo coupler for my house heater and replace frt drain cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Erica S.
11/2012
5.0
plumbing, water heater repair
  + 0 more
It went well. Mike showed up and looked at the projects I needed completed. He got right to work. And he was finished everything within 3 hours. I was very impressed.
Description of Work: took out old water heater and installed a new one - adjusting pipes where necessary. took out an old tempering tank reconnected an icemaker line Finished everything in a few hours, was very courteous and professional, explained thoroughly what he had done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Louis P.
10/2012
5.0
plumbing
  + -1 more
The whole experence was good.
Description of Work: Installed basement laundry tub with fawcet -- new drain pipe hook up. Installed new kitchen fawcett , and new bath tudb fawcettwith all the necessary stems and new hardware . Replaced valves on bathroom sink. I would use him again. work was done in a professional timely manner. prices were reasonable as compared to some quotes I got for this job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

ANNE MARIE J.
10/2012
5.0
plumbing
  + -1 more
He arrived in the time span that he told me he would come. The base of the toilet was leaking all over the bathroom floor which was an emergency. He took care of that promptly. I also asked for him to clear the drain in the tub as it was backing up. I also asked him to check out the water heater since there were times that I didn't get enough hot water to take a shower. Finally, he stopped the dripping in the kitchen sink.
Description of Work: I formerly lived in apartments so I was given a lot of information about taking care of the plumbing in a house which was relevant to my situation. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Michael Peter W.
09/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were curtious and professional
Description of Work: I contacted Sullivan & Sons for an Oil conversion to natural gas for my HVAC system estimate. They returned my call promptly, were very professional and curtious. They were unable to help me at this time, with this project. I would definitly consider using them for future projects.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE G.
08/2012
5.0
drain cleaning, plumbing
  + 0 more
ALL WORK WAS PERFORMED AND DONE AND I WAS SATISFIED
Description of Work: Mr. Sullivan and Sons, were great to deal, my other family members used their services and recommended them so I used them for my Bathroom, to replace my toilet, put in a new sink with a vanity and clear my drain. I dealt with the father who was great and the son and they even came back to check on the work. Yes I would use them again....A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

John M.
07/2012
5.0
water heater repair
  + -1 more
This is the second time I've used them. I would use them again.
Description of Work: I am using Thomas Sullivan & Sons Plumbing & Heating to install a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Geraldine K.
06/2012
5.0
plumbing
  + -1 more
I was really impressed and relieved to have such prompt service. I received a callback w/i 2hrs of my call. Mike came out that day, gave me the estimate, and told me when he'd come back for repairs. He was prompt, organized, professional, AND HONEST - my final cost was the exactly what he quoted me! My first experience w/Angie's List - and won't be the last! It's reassuring to know I can get professional service, at a reasonable price, when I have a problem that I can't fix. Thanks!
Description of Work: i had a leak in a main drain leading to the sewer pipe. . He noted and he did repair an inappropriate connection - the drains needed a "Y" connection, my 2 drains were connected by a "T" He explained the situation in normal language so I understood what needed to be done.He also fixed 2 minor issues, A "running" toilet and leaky faucet .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

John M.
06/2012
5.0
plumbing
  + -1 more
In the process of remodeling a small 5 x 8 bathroom. Since my soldering skills are iffy I called Sullivan Plumbing for a estimate for a small plumbing job. I needed 3 shutoff valves ( sink and toilet ) removed and capped and needed new water lines run from under my shower pan which was already removed to a new shower valve in the shower stall. I already hadbought a new Delta valve to be installed. Tom arrived on time for a estimate and I accepted . He said he could do the work right now and he went right to work . It was a bit of a tricky job because he had to bend the water lines around a corner and everything worked out fine. I would definitely call Sullivan Plumbing for my next plumbing issue
Description of Work: Remove 3 shutoff valves and cap them off.Run 6 feet of hot and cold copper water lines from undershower floor to a new shower stall valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Joan L.
04/2012
5.0
plumbing
  + -1 more
Sullivan came on April 4th to evaluate and estimate the situation, and discovered that the repair to the leaking faucets in the bathtub would require special parts due to the age of the house and the fact that standards have changed over the decades since the house was built. He understood immediately what would be needed. He located the right parts and returned on the 6th. He replaced the bathtub spout, shower head, diverter valve, and faucet with new parts (including replacing the old-style faucets with washerless), and replaced the flange and stopper in the bathroom sink with new. Tom worked fast, and he cleaned up behind himself, leaving no grease, grime, or debris behind. Everything works perfectly.
Description of Work: We were preparing the house for an estate sale. The bathtub downspout was corroded, the bathtub faucet leaked, the shower head was encrusted with calcium deposits, and the diverter valve only sent part of the water up to the shower head, resulting in a weak flow from the shower head (and wasting water running out from the spout). In addition the flange in the bottom of the sink had lost its shine after years of scouring and using too harsh a drain cleaner, and the stopper did not close properly. Remembering the excellent work that Sullivan had done replacing the faucet in the bathroom sink a couple years ago, we called him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$428

CARL J.
04/2012
5.0
plumbing
  + -1 more
I WAS EXPERIENCING PROBLEMS WITH THE HALL TOILET(IT WOULD FLUSH ON ITS OWN) AND THE KITCHEN SINK WAS CLOGGED. I MADE AN APPOINTMENT WITH SULLIVAN PLUMBING TO EXAMINE THE SITUATION. MIKE WAS PUNCTUAL, PROFESSIONAL, AND VERY KNOWLEDGEABLE. HE ACCESSED THE PROBLEM QUICKLY. THE JOB WAS COMPLETED WITHIN THREE HOURS.
Description of Work: REPLACED TRAP AND DISPOSAL IN KITCHEN, REPLACE FIXTURES ON SINK IN BATHROOM AND FLAPPER VALUE IN TOILET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Lillian D.
04/2012
5.0
plumbing
  + -1 more
We had a sewer back-up into our basement. Called Thomas Sullivan (we used his services last year and were very pleased) on Friday morning (Friday before Easter). He called back Friday afternoon. When I explained what had happened, he said he would be out the next day. On Saturday he called about 10:30 am and said he would be out within an hour. He was here by 11:30 or so. He cleaned the pipe from the sidewalk to the street, and then from the sidewalk to the basement. It unclogged the main sewer pipe from our house into the street. We have used his services in the past, and he is always professional, on-time, and reasonably priced.
Description of Work: We had a drain back up into our basement. Waste water was going in to the sewer very slowly. Plumber came out and cleaned the pipes from the sidealk to the street, and then from the sidewalk into the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jim B.
04/2012
5.0
plumbing
  + -1 more
They were very professional, very informative as to the cause of the problems (old equipment which broke down) and how to go about replacing them. Showed me my options as to valve types but didn't try to sell me more expensive equipment than I needed.Very pleased and satisfied with their work.
Description of Work: I had a leaking outside faucet, inside shut-off for this faucet and the main shut faucet. They arrived on the appointed day and immediately got to work, checking what was wrong and explaining to me what needed to be done. They were very sociable and were chatting with me the whole time. They explained what was wrong and how they were going to fix it. I live in an old rowhome and the plumbing was older than I am. They brought in what they needed, got to work and were finished in an hour or so. I was very pleased with their workmanship and attitude, I will use them again if the need arises. The 10% discount coupon offered by Angies List was also appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

charles S.
04/2012
5.0
plumbing, water heater repair
  + 0 more
They are pretty good. They do good work.
Description of Work: Thomas Sullivan & Sons Plumbing & Heating fixed a couple of leaking pipes and put in a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Charles J.
03/2012
5.0
plumbing
  + -1 more
Returned call within 1/2 hour, arrived within 2 hours. diagnosed problem immediately; had the part on hand and was gone in 20 minutes. Very courteous and professional. Explained.and showed me the problem. He is now my plumber.
Description of Work: Repaced showerhead pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TOM S.
03/2012
5.0
plumbing
  + -1 more
There was a pin hole leak in what turned out to be the cold water pipe going to the upstairs. Unfortunately, the leak was somewhere in the stack as the dripping was happening in the basement. The approximate location was determined, minimal damage to the dry wall was a necessity, the leak was fixed, and with little water damage due to the now-expected responsiveness of Thomas Sullivan & Son. I have used them several times, mostly on an emergency basis and have been quite satisfied, I have recommended them to friends.
Description of Work: There was a pin hole leak in what turned out to be the cold water pipe going to the upstairs. Unfortunately, the leak was somewhere in the stack as the dripping was happening in the basement. The approximate location was determined, minimal damage to the dry wall was a necessity, the leak was fixed, and with little water damage due to the now-expected responsiveness of Thomas Sullivan & Son. I have used them several times, mostly on an emergency basis and have been quite satisfied, I have recommended them to friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

4600 Horrocks St, Philadelphia, PA 19124


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Excavating,
Water Filtration and Softening,
Appliance Repair - Small,
Countertops and Backsplashes,
Appliance Repair

FAQ

Thomas Sullivan & Sons Plumbing & Heating is currently rated 4.9 overall out of 5.
Thomas Sullivan & Sons Plumbing & Heating accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Thomas Sullivan & Sons Plumbing & Heating does not offer free project estimates.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer eco-friendly accreditations.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer a senior discount.
Yes, Thomas Sullivan & Sons Plumbing & Heating offers emergency services.
No, Thomas Sullivan & Sons Plumbing & Heating does not offer warranties.
Thomas Sullivan & Sons Plumbing & Heating offers the following services: All plumbing & heating repairs & instalations for residential & commercial, drain cleaning, water heaters, water softners, back flow instalation & inspections.
Ask for details

Contact information

4600 Horrocks St, Philadelphia, PA 19124