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MY PLUMBER

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumbing,Heating and Air Conditioning all types

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing,Heating and Air Conditioning all types

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 26-33 of 33 reviews

John B.
01/2015
1.0
plumbing
  + -1 more
see above.
Description of Work: He stood me up 3 appointments in a row. Every time he was a no-show. After the first two no-shows, I had to call him to get an explanation. Twice I accepted his apology and gave him another chance to rescheduled. Even the owner Bernie (I think) assured me he would be there himself on the 2nd and 3rd visit and even he stood me up, with no call or explanation the 3rd time. After 3 attempts I gave up and used "Docs" which I just reviewed positively.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from MY PLUMBER
Thank you for your comment. i apologize

EN B.
11/2011
5.0
plumbing
  + -1 more
He did not come out.
Description of Work: Although it turned out that I did not need his services, he was the only one willing to come today at my convenience. And that is important to me. When I need plumbing help, I will certainly contact this person again.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

michael h F.
05/2011
5.0
plumbing
  + -1 more
I have had 2 dealings with them over the past 6 to 7 months and I have been very pleased with them. I was happy with the price, product and their service. They were fast, clean, responsive, professional and extremely knowledgeable in the experiences that I had with them. I have already recommended them to a few friends.
Description of Work: I used My Plumber for plumbing works sometime in middle of April. They fixed my Heating system and the drain problem that I had at my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

denise D.
04/2011
3.0
drain cleaning
  + -1 more
They spent about 5 hrs doing the job if not longer..but had 3 different jobs to perform..they did a great job..cleaned up very nicely afterwards and both are very personable and professional. Michael also helped cut off some locks on our basement window and adjusted the shower head tigher at no extra charge. For the most part i think the price was as good if not better than some other plumbers i have used in the area. See Above review and revision.
Description of Work: Bernie and Michael did various work..i had a tub that kept clogging up and went in and replaced parts..aslo he put a vent to the outside in the basement for the dryer and lastly he intalled a faucet outside my front in the brickwork. I am revsing this report to reflect that the work was done with the TUB repair..but have had problems with it ever since it was installed..called time after time and although they say they will come and then time after time i sit and wait and no Bernie or Michael. At first i did like them and thought i got good service..but they are very un reliable and maybe somewhat overpriced too in light of repairs by other plumbers i've since had here.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$675

EARLE B.
09/2010
4.0
drain cleaning, plumbing
  + 0 more
I wanted to see how well they did the first job before I hired them again. I paid them by check and they left and let me know they would be back in touch within a few days. They didn't end up contacting me again. Cap was a simple job and put mortar around it. Looked down in the line and make sure that the water was properly going through the sewer line. It took about a week's time to receive the receipt through the mail.
Description of Work: I had bought a cast-iron cap for the sidewalk sewer line that was missing for them to install. I also wanted them to look at other items that needed to be completed in the near future, one of which was clearing a sink and bathroom drain; also, putting on a new toilet seat.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$89

Richard F.
12/2009
5.0
drain cleaning
  + -1 more
We were happy with their approach and their expertise. An extra was their thoughtfulness in bringing shoe covers to protect our floors and carpets. A reasonable charge and very nice people - we will definitely use them again.
Description of Work: We had a flooded area in our basement that seemed to indicate a drainage problem.My Plumber (Bernie and Mike) came very quickly after my call and were professional and efficient in finding the problem and fixing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joseph E.
11/2009
5.0
drain cleaning
  + -1 more
Fast,efficient and courteous
Description of Work: New toilet installed and also new thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Donna D.
11/2008
5.0
drain cleaning
  + -1 more
This company gave my same day service. They came out and cleaned out my drain. They also gave my some helpful tips on how I could prevent this from happening again. They cleaned up after themselves.
Description of Work: This company came out and cleaned my tub drain out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1
    • 2(current)

Contact information

1225 FEDERAL ST, Philadelphia, PA 19147

http://myplumberpa.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Bicycles,
Natural Gas Lines,
Heating and Air Conditioning

FAQ

MY PLUMBER is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

MY PLUMBER accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, MY PLUMBER offers free project estimates.
Yes, MY PLUMBER offers eco-friendly accreditations.
Yes, MY PLUMBER offers a 10% senior discount.
Yes, MY PLUMBER offers emergency services.
Yes, MY PLUMBER offers warranties.
MY PLUMBER offers the following services: Plumbing,Heating and Air Conditioning all types

Contact information

1225 FEDERAL ST, Philadelphia, PA 19147

http://myplumberpa.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM