This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
GEN3 is Your Friendly Neighborhood Home Expert, serving Philadelphia and the surrounding areas for 25 years. Give us a call for all of your electrical, heating & cooling and water heater needs!
Business highlights
25 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
We offer friendly and reliable service homeowners love. An incredibly caring staff who will listen to and understand your needs. Solutions that will improve the quality of your home. Options to conveniently replace outdated wiring and equipment. Advice that can help you understand the pros and cons of different solutions. Ideas that will make your home more comfortable. Products we offer include: --Wiring, Lighting, Panel upgrades, Ductless heating and Air, fans --Knob and Tube updates.
Services we don't offer
Things you won't experience with GEN3 are phones that are not answered. Job cost that rise after the work has started. Rude and unpleasant technicians. Confusing customer experiences. Tail light warranties. Unsafe work that puts your family at risk.
Description of Work: Diagnose section of home that had no power
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Generation 3 Electric & HVAC
Thank you!
janice M.
04/2018
5.0
electrician, lighting
+ 0 more
Quickly and professionally
Description of Work: Ceiling lights
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Heidi M.
04/2018
5.0
electrician, lighting, ceiling fans
+ 1 more
Great job.
Description of Work: Install 2 flood lights, replace a fan switch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert B.
11/2017
5.0
electrician
+ -1 more
Good work.
Description of Work: Install light switch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Generation 3 Electric & HVAC
Thank you for the review.
Veda G.
11/2017
5.0
electrician
+ -1 more
No problems.
Description of Work: Upgrade circuit breaker box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Generation 3 Electric & HVAC
Thank you for your review.
Melany P.
09/2017
5.0
electrician
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Response from Generation 3 Electric & HVAC
Thank you for your review!
Ingrid R.
07/2017
5.0
electrician
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Generation 3 Electric & HVAC
Thank you for the feedback.
Johannah F.
06/2017
5.0
electrician
+ -1 more
Well done and promptly
Description of Work: New outlets in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Generation 3 Electric & HVAC
Thank you, we appreciate the feedback.
Roger F.
05/2017
1.0
electrician
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Timothy R.
02/2017
5.0
electrician
+ -1 more
They did a very good job.
Description of Work: They moved some electrical sockets and they moved a breaker box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Generation 3 Electric & HVAC
Thanks for your feedback. It's much appreciated.
Ali C.
02/2017
5.0
lighting
+ -1 more
unknown
Description of Work: 0
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Generation 3 Electric & HVAC
Thank you for your review.
Susan D.
02/2017
5.0
electrician, lighting
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Generation 3 Electric & HVAC
Thank you for your feedback,
BARRY S.
05/2006
5.0
electrician, ceiling fans
+ 0 more
The workman were polite and cleaned up when they finished.
Description of Work: We had several high hats installed in our kitchen and 3 ceiling fans placed in bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,170
RENATA R.
05/2006
5.0
electrician, lighting
+ 0 more
FAST, reliable, excellent quality of work, courteous and professional, very reasonable rates.
Description of Work: Assorted installations and repairs - installed several lights with dimmers, installed new outlets and switches, repaired old wiring and fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
KEN S.
05/2006
5.0
electrician
+ -1 more
Great people to work with. Very user friendly. Neat and clean.
Description of Work: New 200 amp service and various small projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,880
LIZA M.
05/2006
5.0
electrician
+ -1 more
Generation 3 Electric came the day before Thanksgiving and somehow fit me into their busy schedule. I would recommend this company to others and have. They are also very reasonable and are prompt. Their work is impeccable.
Description of Work: Purchased and installed an overhead ceiling fan/light, installed new light switch, repaired bad wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
YUAN C.
05/2006
5.0
electrician
+ -1 more
They did a great job, & were very professional & punctual. They arrived when they said they would for the estimate & job. We are very pleased.
Description of Work: Disconnected electric range & installed electrical outlet in kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Heather A.
05/2006
3.0
electrician
+ -1 more
We have given these guys a lot of business in the past & usually have been very happy; however, this time, with a much bigger job, they really missed the mark. They have been bad about scheduling & returning calls. They gave us a poor plan the first time they came out (even though Chad was good about asking detailed questions, etc) so when they actually saw how big the job was, they had to start over, & then blamed us. After setting up the wiring finally, we had a hard time setting a date for them to come back & when they did, they totally disregarded instructions, hammered up our new ceiling, & hung a light in the wrong place. They didn't call to seek direction & now claim our communication was not clear, even though anybody who walks into our kitchen is amazed by how poorly placed the light is. The bottom line is they are great for small jobs but a mess with big jobs. Bill is perfectly pleasant until something goes wrong, then he tries to blame you.
Description of Work: Wire & install 4 recessed lights, install outlet for fridge, install outlet for island (supposedly- hasn't happened yet), install 4 under-cabinet lights, re-wire 2 lights, hang pendant light (wrong, still waiting for them to fix, although they have promised to hang it properly & patch the ceiling). They have not yet finished the work, yet they demanded payment up front (after finishing the first part of the job), so now it is difficult to get them to come out & finish.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$2,000
Response from Generation 3 Electric & HVAC
WE ARE VERY SORRY THAT WE WERE UNABLE TO COMPLETELY SATISFY THIS CUSTOMER. HOW EVER WE DO BELIEVE THE WE WENT ABOVE AND BEYOND THE CALL OF DUTY TO DO SO. THERE WERE FOUR MAIN COMPLAINTS AND WE WOULD LIKE TO RESPOND. 1. A PLAN IS A TOOL TO COMMUNICATE WHAT A CLIENT WHISHES TO HAVE DONE. IN THIS CASE THAT WAS UNCLEAR. THAT IS WHY WE WENT BACK AND ASKED DETAILED QUESTIONS. 2.WE MADE TWO SCHEDULED TRIPS TO THIS JOB SITE ONLY TO BE TURNED AWAY BECAUSE THE CLIENT SCHEDULED THE FLOORS TO BE REFINISHED, AND A DELIVERY OF CABINETRY TO BE STORED IN THE SPACE WHERE WE WERE SUPPOSE TO BE WORKING. THAT FORCES US PUT THEM AT THE BACK OF SERVICE CUE. THAT IS NOT A MATER OF BLAME. IT IS HOW APPOINTMENTS WORK. WE COME ON TIME WHEN WE HAVE APPOINTMENTS. 3. WE NEVER DISREGARD INSTRUCTIONS. WE MAY HAVE MISINTERPRET THEM. IN THIS CASE THOUGH WE WALKED THROUGH WITH THE CLIENTS SPOUSE BEFORE WE LEFT. AT THAT TIME NO ONE SPOKE UP. I CAN'T SEE HOW THE PLACEMENT WAS SO BAD THAT IT COULD BE MISSED IN A FINAL WALK THROUGH. REGARDLESS WE RETURNED AND MOVED THE FIXTURE AT NO CHARGE AND REFUNDED MONEY FOR THE DRY WALL PATCHING IN SUMMARY WE SENT THE CLIENT A FORMAL APOLOGY. WE REFUNDED THEM MONEY. BUT IN THE END YOU CAN'T PLEASE EVERY ONE NO MATTER HOW HARD YOU TRY. SINCERELY, BILL LUTZ
TYLER S.
05/2006
5.0
electrician
+ -1 more
Generation 3 was very responsive when first contacted with a quote, as well as when scheduling the work. The job required two days work for a three-man crew. The crew was punctual, professional and helpful. They designed the recessed lighting plan for us, and offered recommendations on the most efficient way to accomplish our goals. We did not contract for finish work (not sure if they even offer it), so we have some drywall and painting work to do.
Description of Work: Upgrade residential electric to 200A service (replace main feed into house, circuit breaker panel, and meter). Re-wired upstairs lighting string and installed two outlets. Re-wired downstairs and added outlets. Installed recessed lighting in living area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
E. T.
03/2006
3.0
electrician
+ -1 more
They didn't seem as though they were listening to me and what my real needs were. They really talked to fast as well!
Description of Work: Gave an estimate for electrical work.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
CHARLES W.
03/2006
5.0
electrician
+ -1 more
He was on time, very neat and polished and sincerely polite. He worked clean, he didn't try to up-sell me anything, he stayed under his estimate, and he fixed a problem I hadn't complained about, simply because it was safer and didn't charge me more. Also, he explained to me the problem/solution in a way even an idiot would understand (in other words, I kinda got it). I will definitely feel no reservations employing the company again, and/or recommending the company to others. Now I have light and don't worry about what is happening to inmates in Texas every time I flip the switch.
Description of Work: My lights in two rooms were doing this weird dimming and brightening thing like the shot they always show when some guy gets the electric chair. Some lights simply weren't working at all. I know less about electricity than Ben Franklins' grandfather, so I called three electricians and got estimates ranging from 175 to 400 dollars. I went with the lowest estimate mainly because I trusted Bill Lutz, the company's owner, because he communicated with me the whole time he was inspecting the problem and didn't act like it was a gigantic nuisance that I called him. Also, he was the only one who recommended I get another estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
JANE M.
03/2006
5.0
electrician
+ -1 more
He is excellent, timely, neat, and he returned all calls promptly.
Description of Work: Moved a light fixture from previous location and replaced it with a new ceiling fan. Minor repair was done to a phone jack.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Heating and Air Conditioning,
Heating Oil,
Energy Efficiency Auditing
FAQ
Generation 3 Electric & HVAC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Generation 3 Electric & HVAC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Generation 3 Electric & HVAC offers free project estimates.
Yes, Generation 3 Electric & HVAC offers eco-friendly accreditations.
No, Generation 3 Electric & HVAC does not offer a senior discount.
Yes, Generation 3 Electric & HVAC offers emergency services.
Yes, Generation 3 Electric & HVAC offers warranties.
Generation 3 Electric & HVAC offers the following services: We offer friendly and reliable service homeowners love. An incredibly caring staff who will listen to and understand your needs. Solutions that will improve the quality of your home. Options to conveniently replace outdated wiring and equipment. Advice that can help you understand the pros and cons of different solutions. Ideas that will make your home more comfortable. Products we offer include: --Wiring, Lighting, Panel upgrades, Ductless heating and Air, fans --Knob and Tube updates.
Things you won't experience with GEN3 are phones that are not answered. Job cost that rise after the work has started. Rude and unpleasant technicians. Confusing customer experiences. Tail light warranties. Unsafe work that puts your family at risk.