Generation 3 Electric & HVAC

Work done well and in a timely manner. We will happily use Generation 3 again.

They are amazing- every one who we have encountered from Cyndi on the phone to all of the electricians have been wonderful!

Went great haven't had any problems since they fixed it.

Gen3 Electric was responsive, easy to schedule and relatively fair priced. My electrician, Stan K. was punctual and courteous. He was knowledgeable about the work I wanted done and supplied me with answers for future work I am interested in doing. I will call and ask for Stan K. in the future. My only complaint is that they will not give you any ball-park estimates in advance of scheduling a job.

The guy was really creepy, he spent about a half hour looking at the jobs and spent about 25 minutes of that time on his iPad for 2 simple things. He gave me an outrageous price, went out to his truck to get a voltage tester and never came back Gen X did call afterwards to apologize and said they would send someone else but the experience was very unsettling

We can't recommend the two electricians Generation 3 sent to our home - Tyler Comiskey and Dan Giuliani - enough. They were courteous, professional, timely, knowledgable. In short, everything you hope for when you make a call like this, but can't know for sure is going to happen! They treated the home with respect - they worked quietly and efficiently and with great attention to detail. Very pleased and would highly recommend.

Mike was thorough,knowledgeable, and professional in evaluating the extensive rewiring our old house. He evaluated every room,basement, outside. Gave us 3 detailed assessments and estimates for good,better,best, levels of remediation. Came back to do a room by room walk through with us explain what work in each rom would be done with options to customize. and what the disruptions would be The work is being scheduled for early 2018 so the review is for the process. I will review their performance separately when complete

Gen 3 came in and did a thorough evaluation. They gave several options for levels of interventions, revised the plan when we had modifications or additions until we were completely satisfied. The work took 4-5 weeks as 3 floors, a basement, and much of the outdoor wiring had to be redone. The team was skilled, prompt, and professional. They were able to fish the new wiring through walls and across ceilings often quite ingeniously. They minimized the necessary access holes to do the work. They cleaned up every day and they finished on time. This was highly specialized work which they do every day. So none of the quirks I our old house were unfamiliar to them. They arranged the official inspection that gave us the certification we needed and they came back promptly for minor adjustments. The price was high but considering the huge amount of work and the specialized skills required, it was worth it to us. (we also got a senior discount

The service was really good and all work was tested before we signed off on the payment. Very great company to work with as far as scheduling etc. Would recommend.

Very smoothly, from friendly prompt estimate to booking the service to the service people coming and completing their work very quickly, cleanly and professionally. Gen 3 exceeded my expectations at every turn. they're very friendly in person and on the phone. They were on time, completed the work and made like, zero mess. I was so impressed and happy.

Repairman came the next day right on time and explained what I had done wrong. He also gave me some tips in case I change any other switches or outlets.

We are super happy that we called Generation 3 Electric on the recommendation of a couple friends. We wanted to have an outdoor outlet installed on our patio. I submitted an online request for an appointment and got a call right away from the friendly scheduler Liz. We wanted to get it done in time for the weekend, and they were able to send someone the very next day. Keith M. was right on time at the start of the window the company gave me and called me in advance to let me know he was on the way. He was very friendly, professional and extremely knowledgable about the electrical system in our house. I showed him where we wanted to put the outlet and he reviewed everything and discussed different options for installation. He was able to quickly problem solve our lack of interior wiring on the extension so that we didn't have to cut into any walls or floors. On a really cool ipad he was able to draw up and email me the affordable estimate. He also gave me an estimate for updating our electrical panel and other outside wiring to something safer and more modern. He let us know things to keep in mind when using the electricity in the house, some safety concerns about making sure things are grounded properly when we use appliances outside and showed me how to calculate the amps that appliances use so we don't overload a circuit. He was able to get to work right away and finished the installation quickly and efficiently. He did it so neatly we are super thrilled with it. We will definitely be calling generation 3 for any electrical work we need in the future.

Josh sold the work (no pressure, very helpful, delightfully competent man), Deb and Osiris did the actual work. They were punctual, polite, and very competent. The job spanned two days. They cleaned up thoroughly each day. They eagerly explained what was happening and what my options were.

All went GREAT... JOB WELL DONE.. EXCELLENT WORK FAST..

The job went perfectly from start to finish. Osiris was professional, knowledgable, friendly, and efficient. He gave good input as we made decisions about light placement. His finished work was excellent. And he cleaned everything up before he left. Thank you Osiris!!

They were very good because I thought they would be able to do the outlet installation one way, however we’re not able to. But, they then figured out a way to do the insulation via a different method. I was pleasantly surprised.

They were prompt and kept us notified of any changes. They came out to diagnose the issue and quickly determined this was a quick remedy fix and shared how to fix it and where to get the parts from. They did not charge us and that's really amazing when they could have easily taken us for a ride. Thanks for being honest, showing, integrity and being fair

Overall experience was very good. I called to schedule, and was able to get an appointment for the same week. Received reminders by email and telephone the day before. The day of the appointment, I got a call asking whether it was Ok to move scheduling up by a couple hours. I was able to accommodate, so I said yes. The tech, Josh, showed up within the given timeframe, and was able to fix all the issues that day. He talked through what he was doing, as he worked, and provided some good information that I will be able to use in the future. Josh verified that the housing of the light fixture wasn't damaged, and replaced the exterior of the fixture, which was inside a shower, with something more appropriate for the high humidity of the location. He replaced the smoke detector which, after some fiddling, was deemed to be defective. He also rewired one that was found to have been pulled out of the circuit, and was only running on battery power He installed a plate on the outlet, which had probably been left uncovered during the home's renovation because, being inside a cabinet, required longer than usual screws to attach. Last, but not least, Josh discovered that the wiring for the dishwasher was faulty. A pair of wires had been only loosely coupled together, which had caused them to separate over time, and the voltage provided to the dishwasher to fluctuate, eventually ceasing to work. The appliance plug also wasn't grounded, and may not have been rated highly enough to carry the level of current being used by the appliance. Josh replaced the cable with a thicker, grounded one, and reattached the wiring that had separated. The dishwasher itself turned out to not have been damaged, and is now working.

We got a quick response to our request for an estimate, the pricing of which was fair and transparent. The work itself took place less than a week later. Putting in the deposit was also a clear and easy process. I had no problems being in touch with the company at any time, all communication was smooth. James got to everything on our list. Knowing we’d just moved in, he also threw in some really kind touches - patching our electric box, which had begun to leak, and checking other little things that inspectors often skip. James was also chummy with our cats, and to top it off, brought in a very heavy package from outside for us! Its great knowing we have an electrian for help in the future, especially someone so respectful of our place when we aren’t there.

Excellent. The electrician and helper were on time, knowledgable, able to solve unexpected issues in my older house, and kept their work areas as clean as possible. They recommended some additional work to fix a safety issue, and returned within one working day after I ok'd this work.

Generation 3 Electric was a pleasure to work with from start to finish. The problems identified were clearly explained both verbally and in the detailed inspection report, including photos, that I received. An appointment for the job was quickly scheduled. Given the amount of work done - it was a full-day's job done by a two-person team - I feel the price was very reasonable. The price of the work included necessary city permits and the follow-up final inspection completed by a third-party agency with the certification submitted to Philly's Dept of L&I. Everyone I dealt with at Gen3, on the phone, through always prompt emails, and the work team itself, was outstanding.

Workers showed up on time and completed the work more quickly than estimated. They were courteous, and they cleaned up after themselves. I was very satisfied.

They came in uniform, they email you to let you know is coming, and if something does changed they email you a picture of the person that is going to show up. Plus they gave me 10 % off. They know how to rewire old houses. They even sent me a 50 coupon got my next visit.

Gen3 responded immediately, came the next day, arrived on time, and cleaned everything. Our only complaint was the very high price of the work which was out of line with other estimates. I would give the price a "C" rating but for the fact that when I called to complain, they apologized and immediately reduced the bill. I will call them again when I need work done quickly but do beware of the price!

Stan K did a great job. He was punctual, left the place neat, and courteous. I've been using Generation 3 for over 10 years and they have been great. Never had any complaints.