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Elite Appliance Service LLC

Appliance Repair, Appliance Repair - Small

About us

Over 20 years of experience to make sure your job is fixed correctly the first time. Fully stocked service truck will increase the chance that your appliance is repaired same day. Flexible scheduling. Factory trained. All service and parts guaranteed. Super Service Award Wining.

Business highlights

11 years of trusted experience

Services we offer

Appliance Repair

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.0104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 104 reviews

Paul C.
10/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

AnneMarie F.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Troubleshot a broken water filter in fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard W.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: we've used Elite 3 times: getting our aged Kenmore washer going again, servicing our dishwasher, and investigating worrisome noises from our fridge. All service was prompt, professional, and effective. I have recommended Elite to friends, who have also been very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

James B.
10/2014
4.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Claire S.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I was extremely pleased with the service. I contacted Elite because the ice in my freezer was melting. But not only did Michael quickly and efficiently fix the freezer, he also fixed a clothes dryer and my oven door... All in about an hour and for a great price. (Luckily I only needed one part, which he had in his truck.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joanne L.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: repair washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan H.
07/2013
5.0
appliance repair, small appliance repair
  + 0 more
The Elite Appliance team is very professional and knowledgeable; scheduling was easy and our appointment turned out to be very instructive--my husband and I learned why our fridge is making that noise (and, though loud, that its still working fine); why our dishwasher wasn't as efficient as it had been; and how to better maintain all of our appliances in the future. It was very worthwhile, especially because our dishwasher is back in tip top condition.
Description of Work: Appliance clean/check/tune-up of fridge, disposal, dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Donna S.
07/2013
5.0
appliance repair
  + -1 more
Great. Responded very quickly to email appointment. Flexible with time of appointment. Arrived on time. Explained what he did and showed me how to maintain hose.
Description of Work: Fixed dyer. (cleaned out lint, removed item stuck in dryer, fixed and replaced dryer hose)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joy P.
07/2013
5.0
appliance repair
  + -1 more
Called on Monday left message. Got call back in less than 2 minutes. Arranged for visit on Wednesday when I would be home. Received confirmation call the night before. Michael arrived on time, was professional and efficient, diagnosed the problem and fixed it quickly. Completely painless process! I would hire again - no question.
Description of Work: Gas stove had 3 intermittent burners and oven "door lock" indicator would not turn off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jaime W.
07/2013
5.0
appliance repair
  + -1 more
Michael was extremely responsive, helpful and professional. We would hire him again in a flash.
Description of Work: Serviced our oven and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

PHYLLIS P.
07/2013
5.0
appliance repair
  + -1 more
Michael was very courteous,prompt and explained to me what was wrong and what needed to be done.I counldn't use the water dispenser as it was leaking, Michael pulled out my refrigerator,we found a few things under it like a plastic spoon. Michael did his job very well and was on time both times he had to come here. I would recommend him to others and his prices are resasonble also. Thank you Michael for fixing my refigerator and making my life easier. Mrs. Phyllis Piccone
Description of Work: Michael looked at the back of the my refrigerator to see the water dispenser was leaking at. He went to see if he had part on his truck,but he didn't. So ordered part and returned in a few days to finish the repair job of the water dispenser that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152.18

Najeeb S.
06/2013
5.0
appliance repair
  + -1 more
They where able to come out within an hour. The repairman was extremely knowledgable, clean, on time and most importantly fair and honest. I highly highly recommend Elite for all your appliance needs.
Description of Work: refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Judith A.
06/2013
5.0
appliance repair
  + -1 more
The temperature in my refrigerator kept climbing...I called Elite.. able to come immediately...quickly diagnosed problem as he has had to replace the computerized part on other GE fridges. Knew exactly the part needed and that he had ordered part to have in stock. Returned to his office to see if part had come in. Called me within an hour or so to say he had the part and would be back shortly. Within half an hour returned to my home and quickly serviced the refrigerator saving me the loss of many dollars worth of food in refrigerator and freezer. Really great service!
Description of Work: Replaced the broken computer board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

nicole G.
06/2013
5.0
appliance repair
  + -1 more
Michael is one of the most professional service people I have ever met. He is courteous and a very good communicator. He called me several times to keep me up to date about the appointment, billing, etc. It's been a week and a half and the refrigerator is running fine. I would definitely use him again in the future.
Description of Work: Michael came out to look at a refrigerator that wasn't working properly. It ended up needing a new fan motor which he replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Alexandra M.
06/2013
5.0
appliance repair
  + -1 more
Called for service after a dishwasher that had been broken for some time started leaking after an attempted declogging. Mike called back immediately and scheduled an appointment for next day; he was very prompt, friendly and professional. He was unable to fix dishwasher due to multiple pinholes but tried very hard?he was able to patch many of the holes, fix a rusted heating element and repair the connection but ultimately it was just too leaky. I have every confidence that if the unit was fixable, Mike would have done it. We plan to have him install our new dishwasher once we get it!
Description of Work: Attempted to repair broken dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Eleena D.
06/2013
5.0
appliance repair
  + -1 more
Michael was a true professional. He arrived promptly the day of the appointment. He was very knowledgeable about the appliance and easily diagnosed and quickly fixed the problem. While he was there, I also asked him to check the dishwasher and garbage disposal to make sure they were running OK. Everything checked out, and the fridge is now working fine. Overall, it was an A++ experience. Highly recommend!
Description of Work: Fridge was leaking on the floor on the freezer side. Michael diagnosed the problem and then quickly fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Gregory G.
06/2013
5.0
appliance repair
  + -1 more
Wonderful experience - on time, cost competitive, and friendly. Michael went above and beyond. Temporarily fixed our refrigerator so I didn't lose all my food and then came back a few days later (after part was ordered) to completely fix. Was efficient and friendly and got the job done. Also, as he was leaving, I mentioned that our dishwasher was having some problems. He took a quick look and solved the problem on the spot. Would use again and highly recommend.
Description of Work: Fixed refrigerator/freezer (and did an on the spot assessment of dishwasher (troubleshooting))

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Grant W.
06/2013
5.0
appliance repair, small appliance repair
  + 0 more
Michael was extremely professional and timely. He quickly diagnosed and fixed the issues and took the time to explain what was done and how I could take care of these issues in the future. I highly recommend him!
Description of Work: Fixed my garbage disposal and leaking dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Michael B.
06/2013
5.0
appliance repair
  + -1 more
The guy was great. It was well worth to know the condition and of the appliances and to have the fridge working.
Description of Work: Fixed leak in refrigerator, cleaned condenser coils, checked garbage disposal and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rod and Gwen W.
05/2013
5.0
appliance repair
  + -1 more
I NEVER give extra money. I thought Michael deserved more than he charged. He did extra things I did not expect. When he could not fix my dishwasher originally (was mistaken) there was no charge for the service call. I bought another dishwasher online, knowing he would install it. I managed to get on his schedule the same day it was delivered. He is polite, professional and dutiful. I think he is the perfect new addition to my go-to people.
Description of Work: Attempted repair on dishwasher. Installed new dishwasher. Gave good advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Liza M R.
04/2013
5.0
appliance repair, small appliance repair
  + 0 more
See above. Michael from Elite is solution-focused, he came out on the same day, identified the issue, came up with a solution and fixed our dishwasher (which another provider had said we needed to replace and get a new one). Michael definitely prioritizes his customers' needs.
Description of Work: Our Kitchen Aid dishwasher is about 11 years old. It still works well in terms of washing dishes but some of its small joints and parts are rusted. The latch that connects the door to the machine broke, so we could not close the door properly for the latch to click and the machine to start. Michael came out on the same day we called him. He checked if the latch part was available from manufacturer and it was not. He came up with an alternative solution using existing metal from the broken part to create a new latch. He propped up the machine to make it more stable, inserted the new part he created, and voila, the machine is back to working, even better than before because now it does not leak bits of water on to the floor. We will definitely call him again if we have any needs with your appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MICHELLE M.
04/2013
5.0
appliance repair, small appliance repair
  + 0 more
I called him, explained my problem, and he agreed to meet with me the following day. He kept in touch to confirm our appointment and also called me 15 minutes prior so that I could get over to the property. On inspection of the appliance, he pretty soon found the problem and repaired the issue. He also left me with full instructions to call back if for some reason there might be other related issues as well...and that the next call there would be no charge [of course, only if it was related to the problem in question]. Now that is service. He has only been in business for himself just a few months but I found Mr Pinto to be organized and responsive.
Description of Work: Really reliable, went out of his way to accommodate my time needs. Great communication. A pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Barry S.
04/2013
5.0
appliance repair, small appliance repair
  + 0 more
Simple repair simple story above
Description of Work: Called elite 9am. Our business washer/dryer weredown. Mike responded he would be be 2 our office between 2&4 and probably could repair same day. He arrived @ 130 Was extremely professional, friendly & polite. Repair was simple Charged only for service call. Would use Elite again without any reservations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Anthony D.
03/2013
5.0
small appliance repair
  + -1 more
Went great! Had my machine fixed in the same day he came to look at it. I thought the fact that he carries factory parts on his truck is great so people can get back to their conveniences ASAP. He was friendly and professional and explained everything to me. Even gave me a few tips on care and maitenance of my machine.
Description of Work: Elite service is FAST and most of all experienced! He took the guess work out of what was wrong with my washing machine. He had me up and running in the same day he came out to look at it (and that is huge for me-having a family of 5) He carries some parts on his truck so he can accomplish same day service! How awesome is that! His price was MORE THAN FAIR for the service! Would recommend to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michael M.
02/2013
5.0
appliance repair, small appliance repair
  + 0 more
Very fast, efficient, and knowledgeable.
Description of Work: He installed my new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

2509 S Colorado St, Philadelphia, PA 19145

http://www.eliteservicephilly.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Elite Appliance Service LLC is currently rated 5 overall out of 5.
Elite Appliance Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Elite Appliance Service LLC does not offer free project estimates.
Yes, Elite Appliance Service LLC offers eco-friendly accreditations.
No, Elite Appliance Service LLC does not offer a senior discount.
No, Elite Appliance Service LLC does not offer emergency services.
Yes, Elite Appliance Service LLC offers warranties.
Elite Appliance Service LLC offers the following services: Appliance Repair

Contact information

2509 S Colorado St, Philadelphia, PA 19145

http://www.eliteservicephilly.com