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Best Choice Plumbing & Heating

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

For over 30 years, thousands of satisfied customers throughout Philadelphia and surrounding communities have depended on Best Choice Plumbing & Heating for emergency repairs, professional installations, and trusted advice for plumbing, heating, and air conditioning. Choose our company for honest, reliable, quality service – and we'll guarantee you've made the best choice. Best Choice Plumbing & Heating was honored by Philadelphia Magazine in 2009 as the Best Plumber in Philadelphia. 20+ employees. Open 7 days a week 24 hours a day - we have evening appointments. Service all parts of Philadelphia and South Jersey. Rated #1 in the city by Philly Mag (8/09) Registered with the Better Business Bureau.

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Violations/residential and commercial Plumbing, drain cleaning, sewer cleaning, heating - service and replacements - Heating and AC units, Kit and Bath Remod, Rehabs/New constructioin, Certifications - NEW SERVICE - HIGH VELOCITY JET CLEANING - & HEATER CLEANING SPECIALS

Services we don't offer

Drywall, Flooring

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
11%
3
1%
2
7%
1
16%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.2
responsiveness
4.3
punctuality
4.4
Showing 76-100 of 107 reviews

Catharine H.
05/2019
4.0
plumbing
  + -1 more
They've done a very good job.
Description of Work: Replacing the soil pipe from the house to the sewer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Evan O.
01/2017
5.0
plumbing
  + -1 more
Went great
Description of Work: Replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Kevin R.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rachel L.
06/2016
1.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They hooked up my stormwater drain pipe to an abandoned pipe which then flooded my basement. First, they said I needed a sump pump and after that didn't work they wanted to charge me to fix it. I had to get another plumber to correct their terrible mistake. I would not recommend them to anyone.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$900

Delores W.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

KIMBERLY W.
03/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Water heater repair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David F.
12/2015
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Dee B.
09/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: replaced toilet and a/c unit...

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,700

Michael S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They had to fix the drain pipes in my bathroom. Except for some unforeseeable things that popped up it went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Mandy C.
10/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Nikiesha J.
03/2009
5.0
plumbing
  + -1 more
They have always been great. They are very fast. I have never had any problems with them. They will not to over charge you. They came the same day and I did not have to wait.
Description of Work: They fixed the toilet tank that attaches to the komode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Ellen E.
02/2009
5.0
plumbing
  + -1 more
The were excellent. They came the same day. They evaluated, left to get the part and came back fixed the problem. They were very nice. I would definitely recommend and will use them in the future.
Description of Work: They fixed a minor plumbing problem in the bathroom. They changed a shower diverter.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

LYNNE G.
10/2008
5.0
plumbing
  + -1 more
We discovered a leak in our dining room wall on Labor Day. Water was dripping behind the wall, soaking through the floor and into the basement below. Best Choice was not the first plumber I called, but they were the first to say they would handle an emergency call on a holiday. They promised a plumber within an hour, and he arrived just a few minutes after an hour had passed. He found a small hole in one of the pipes running through the wall and recommended that we replace the entire pipe rather than simply patching the hole. Most likely we would have saved money if we had decided simply to patch the pipe and then call our regular plumber to replace it later, but we really wanted the problem fixed immediately. The work was completed within a couple of hours (the plumber had to go out to get supplies before doing the work). We also agreed to pay an extra $100 to have the wallboard replaced and spackled. The next day we got a call from Best Choice checking on the work. We were pleased with the prompt resolution of our emergency!
Description of Work: Best Choice replaced a broken pipe and replaced the wallboard they had to remove to access the pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Martha L.
07/2008
4.0
plumbing
  + -1 more
Everything was good. They did the job well, showed up on time and got the job done in a timely fashion.
Description of Work: They installed a faucet for my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Nora E.
04/2008
1.0
drain cleaning
  + -1 more
It took several weeks to get the plumbers to come and several times they said they were coming but didn't show up. Finally, they came one day (3 hours late). We had a problem with our garbage disposal and they examined it and suggested installing a new one. We set a date and schedule with them; they unclogged the sink and were going to charge everything the day they installed the garbage disposal. They never showed up. We had had a good experience last year with this company, but this time, we got stuck waiting for them so many times that we would never recommend them again.
Description of Work: Unclog bathroom sink.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


LUCY R.
03/2008
5.0
sewer cleaning
  + -1 more
Both of the above mentioned jobs were completed to my satisfaction. The representative from Best Choice offered an excellent solution to what I thought would be a costly project relating to a water shut off valve. He saved me money and time. Upon completion of both jobs the workmen cleaned up after themselves. As a result of the service I received I will certainly make them my plumbers of choice for any future plumbing issues I encounter.
Description of Work: Back in November of 2007 I utilized Best Choice to install a basement sewer line. The sewer line ran from the back to the front of my basement. So when my bath tub drain became clogged I again selected Best Choice as my plumber of choice. Upon arrival they proceeded to unclog the drain and tested it prior to leaving to ensure proper drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Nikiesha J.
02/2008
5.0
plumbing
  + -1 more
He came out first thing in the morning, unclogged the drain, and everything has been working since. They charged me way less than anyone else and did a really great job. They were in and out in 15 minutes.
Description of Work: He unclogged my drain leading from my kitchen to my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

STEPHEN B.
10/2007
5.0
plumbing
  + -1 more
It was fine. They did a good job. No complaints. Reasonable price.
Description of Work: They fixed a leak in my wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Christine H.
08/2007
5.0
plumbing
  + -1 more
Called for an appointment, and phone was promptly answered by a person. She was able to give me an estimate of how much the job would cost based on problem, and was able to schedule me very quickly. She called the day of the job to tell me the plumber was on his way, although he was about a half hour late. Plumber and helper arrived and were both very polite. Spent about 30 to 40 minutes fixing problem.
Description of Work: Restored full flushing power to toilet by cleaning line with a toilet auger, clearing calcium deposits (whatever that means), and resetting water line in toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

KIMBERLY W.
06/2007
5.0
plumbing
  + -1 more
They arrived promptly, Bob answered all my questions. They were courteous and polite.
Description of Work: Replaced sewer line. Installed a dryer vent. Fixed plumbing to the powder room, fixed sewer pipe on the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,550

CHAD C.
05/2007
5.0
sewer cleaning
  + -1 more
They were quick, and the price was right.
Description of Work: Sewer line cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Nora E.
04/2007
5.0
plumbing
  + -1 more
We called and they were very responsive. The people in the office kept us informed on whether the plumbers would be able to come. They came within the time frame we requested and were very efficient and professional. We thought it would require a bigger repair job, but Ray and his assistant gave us their opinion and fixed the problem perfectly. We paid $300 just for the caulking, but overall it was worth it. Also, they made a mistake when they changed our faucet and resolved the problem the following day.
Description of Work: They diagnosed a leak that was coming from the bathtub down to the dining room, suggesting that thorough re-caulking of the borders should fix the problem. They did that, and solved the problem. They also changed a faucet in the kitchen, and fixed a badly installed faucet in the garden

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

JULIA C.
11/2006
5.0
plumbing
  + -1 more
Called many plumbers and Best Choice was first to call back and commit to sending a plumber. From first call it took about 1 hour for them to arrive and examine the situation. Estimate was given upon examination and seemed very reasonable considering the circumstances.
Description of Work: Attempted to shut off water on second story sink to examine leaky faucet. After shut off valve was turned it started to leak. Called many plumbers and Best Choice was first to arrive. Had two sink shut off valves replaced and two shut off valves to washer in basement replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Donald D.
10/2006
5.0
plumbing
  + -1 more
I called around 10 am, they were there and done by noon. Very quick and courteous. I will use again in the future.
Description of Work: Installed new gas water heater and unplugged bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Yvette D.
08/2006
5.0
plumbing
  + -1 more
They gave me a day and they came out on that day for the estimate. The guy got caught up in traffic and they kept in contact with me at all times. They gave me an estimate, came out on time, did the job, and left. Gave me another estimate for another job in writing. They very professional and efficient.
Description of Work: They did a plumbing job. 1 of my pipes that lead to my heating was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

2521 Orthodox St, Philadelphia, PA 19137

HTTPS://www.bestchoiceplumbing.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:30 AM - 9:30 PM
Tuesday:
7:30 AM - 9:30 PM
Wednesday:
7:30 AM - 9:30 PM
Thursday:
7:30 AM - 9:30 PM
Friday:
7:30 AM - 9:30 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Gutter Cleaning,
Heating Oil,
Natural Gas Lines,
Wells and Pumps,
Water Coolers,
Water Filtration and Softening

FAQ

Best Choice Plumbing & Heating is currently rated 4.2 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:30 AM - 9:30 PM

Tuesday: 7:30 AM - 9:30 PM

Wednesday: 7:30 AM - 9:30 PM

Thursday: 7:30 AM - 9:30 PM

Friday: 7:30 AM - 9:30 PM

Saturday: 8:00 AM - 8:00 PM

Best Choice Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Best Choice Plumbing & Heating offers free project estimates.
No, Best Choice Plumbing & Heating does not offer eco-friendly accreditations.
Yes, Best Choice Plumbing & Heating offers a 10% senior discount.
Yes, Best Choice Plumbing & Heating offers emergency services.
Yes, Best Choice Plumbing & Heating offers warranties.
Best Choice Plumbing & Heating offers the following services: Violations/residential and commercial Plumbing, drain cleaning, sewer cleaning, heating - service and replacements - Heating and AC units, Kit and Bath Remod, Rehabs/New constructioin, Certifications - NEW SERVICE - HIGH VELOCITY JET CLEANING - & HEATER CLEANING SPECIALS
Drywall, Flooring

Contact information

2521 Orthodox St, Philadelphia, PA 19137

HTTPS://www.bestchoiceplumbing.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:30 AM - 9:30 PM
Tuesday:
7:30 AM - 9:30 PM
Wednesday:
7:30 AM - 9:30 PM
Thursday:
7:30 AM - 9:30 PM
Friday:
7:30 AM - 9:30 PM
Saturday:
8:00 AM - 8:00 PM