Basement Gurus, LLC

Very kind and professional.

They are very professional and diligent. The work performed was quoted 3 weeks longer then basement gurus and they were priced well within my budget in comparison to others

Basement is nice and dry! Team is wonderful to work with. Very well done!!

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This company is well managed. The salesman was efficient & spent a good bit of time to explain the process & answer questions. Workers were on time, highly experienced and the work looked great. I would highly recommend basement gurus.

took a bit long to get the call to book but otherwise efficient and half the cost of competitors quotes

They worked clean and quickly listened to my problems and came up with a plan that we liked. Just waiting for rain to see if my issues went away. The only not a real bad side is new sod should have been installed over trenches for the pipeline for the money we spent most of it died. Their warranty is great 15 years.

Excellent work on French Drain! After a hiccup with stone laying, the issue was corrected and we are very happy with the finished product. Steve is the best! And thank you to Boni and Pedro as well. Great customer service!!

I recently purchased my first home. The day of closing I did a walk-through and had mud and water in my basement. The seller and seller's realtor assured me that water problem in my basement would be resolved in 30 days.. That never happened, In my opinion this was the house from hell. I called 4 companies for estimates, quotes, and a review of my basement. Before leaving John Ford from Basement Gurus last words were Paula, Basement Gurus has your back. John really meant what he said, in fact, John was the only person who called me back after reviewing the basement to find out if I had any questions or if he needed to explain anything to me from the estimate that he wrote up for me. John also gave me his direct phone number and told me to call him anytime. Meanwhile, none of the other companies called me, so for that reason alone I really appreciated that. When John told me do not worry Paula I got your back. He really meant that. I guess the saying is true, it is not what someone says to you But how they made you feel. THE Gurus kept their promise! Thank you so much again, especially you John Ford.... I am so relieved.

Good

We hired Basement Guru?s to install an egress window in our basement. They showed up without the tools to do the job and had to reschedule for a very inconvenient time for us. They did offer a discount when I expressed my disappointment with this. When they did do the job, they damage a nearby wall and gas pipe. They left a huge mess in our basement and unplugged our hot water heater without bothering to tell us or plug it back in. Now I have to repair the wall and pipe. It probably would have been easier and less time consuming for me to install the window myself. I called the owner to discuss my concerns twice. They didn?t answer and after three days, they still haven?t called me back after I left them a voice mail letting them know I had concerns I wanted to discuss. I want to be fair to them, but it is difficult for me to find something they did well.

The estimator answered all my questions and was very helpful

Great initial presentation, but the communication afterwards and the follow up work afterwards was below standards.

Contractors did an immaculate job. I am very satisfied. Price was fair. Contractors were on time each day,and left no walls unfinished. Worked until sunlight was gone and even worked pass that time in the rain. Everyone was so nice and understanding from Scheduler Dawn to InspectorJosh,Plumber Lenny,Lorenzo and his Laborers and Electrician. Even had the pleasure of meeting the owner Dan who came to make sure I was happy with the work. They put me at ease.

Good job

My overall experience with Basement Gurus is amazing from start to finish. They were professional, responsive, and thorough. Price is the best among the three companies I quoted. Dan Kelly (owner) is personable. He doesn't try to sell you what you don't need. Also, a shout out to Carlos (head crew) and his crew. He was very attentive to detail. Left the work area clean after each day. (They were there for a total of 3 days). I had french drains installed in 2 areas of my basement, and 3 underground sump pumps and 1 above. They were also there to seal the outside of my home where water was coming into the basement. Carlos sealed off all the areas and prepped them where he needed to work. What can I say? I am a very satisfied customer. Oh, did I mention the lifetime warranty on the french drains. I highly recommend this company if you are looking for basement waterproofing services!!!!!! You won't be disappointed!!!!!!

Basement Gurus arrived to discuss our basement water issue. Dan patiently went over everything and listened to our concerns and answered our questions. He prepared a proposal to remove 4' of our patio and dig down to the foundation to waterproof the wall and fill the cracks from outside. He also suggested burying a downspout and pipe leading water away from the house and sealing the wall cracks on the inside basement wall. The team arrived as scheduled and worked incredibly hard for several hours a day. They were impressive in the system they followed and how much work they performed each day and were respectful of us and our property. By the end of the job everything was back in place. We wish the expense wasn't necessary, but felt the price was worth it due to the difficulty, the amount, and the quality of the work. We highly recommend Basement Gurus!!

The man who gave the price quote was friendly and made excellent suggestions. The workers were polite and efficient.

I just want to express the great work, the professionalism and the expertise that Dylan and his crew delivered. Basement Gurus get 20+ stars from me. They were very informative from the beginning with the knowledge that Dan brought to the table when giving us the estimate. We just moved from NYC into our first home in Delaware and we experienced some water leaking into our finished basement. After searching on YouTube and knowing the do's and don't of waterproofing and sump pumps. I did my part in searching who in the area can do the best work and BASEMENT GURUS we're the obvious choice. They listened to what we wanted and made sure we got all that we needed. They were able to schedule me within a 2 week period and they offered financing which was perfect. On the day of construction I must say Dylan and his crew from Lancaster worked non stop and made a 2 day job into 1. They were very respectful and after all was completed Dylan gave me the walk through and informed me of all that was done. The before and after is incredible. I will definitely recommend this team to handle any work you need done to your house when it comes to waterproofing. Not only do the back up their work with a lifetime warranty but they also gave me a transferable warranty if I ever sell my home. There are definitely a 20*+ team. Thank you Basement Gurus you guys are fantastic. Thank you, The Morales Family

Very willing to schedule around my schedule. Pleasant and completed as promised

I bought a house in 2021 that had significant water damage leaking through the walls onto the concrete floor in the basement. After researching multiple companies around the area, I reached out to Basement Gurus. Ashley, Boni, Josh, and owner of the company Dan Kelly, all went above and beyond to make sure that there would be no more water damage. They installed a French drain, vapor barriers, and more. The owner Dan Kelly personally came out to make sure that the work got done correctly. This company is the best around, you won't be disappointed.

In January of this year, my wife and I decided we needed to transform our finished basement to an inhabitable living area. That would require adding a bathroom and an egress window for â emergency escapeâ . We hired a contractor for the bathroom and began the research on egress windows. As we were anxious to move ahead ASAP, I began contacting companies that installed egress windows. We had a couple of reps come out, look at our basement, discuss the process and quote prices. Estimates ranged from $8000 to $12000. Most had 2 things in common. 1} They could not schedule the job until somewhere in May or June as â windowsâ wouldnâ t be available until then. 2) Any â finishingâ work (necessary sheet rock and trim) would be extra as they did not do that. In March, I happened upon a copy of a regional advertising magazine (Clipper) which came in our mail. In it was an advertisement for â Basement Gurusâ . Since we still hadnâ t made a commitment for the work, I gave them a call. After discussing the job with them, I came to conclusion to go with â Basement Gurusâ . There were five reasons why I made this decision. 1) It appeared to me, based on reviews, the company had a good reputation. 2) The fact that they had windows in stock. This would move job completion date up significantly over what I had been told by at least three other companies. 3) The price. 4) Excavation would be done manually eliminating the possibility of damage to my neighborâ s lawn. 5) Sheetrock and finishing included. Our egress window project (install/follow up sheetrock/trim) was completed on time. Three workers came to our home for the install. They completed the window in three days. Very efficient, professional. Our township inspector came out a few days later and said â all looked goodâ . Also, John the sheetrock/trim person told me he had done a number of egress finishes. He said this one, as opposed to some heâ d seen, looked really good. The sheetrock and trim was completed in one day. An egress window is a big job. They make alterations to your homeâ s foundation! All in all, Basement Gurus did an awesome job! We now have a really nice â livableâ basement adding significant value to our home. Basement Gurus gets my full recommendation! Craig Weber Inline imageInline image

After getting an estimate from another company, Basement Gurus offered us a much better system for a much lower price. We had a large and complicated job to do, and the crew finished it all beautifully. Since then, weâ ve had several tropical storms, and not a drop of water in the house.

Best quote that we got from three different companies. One other company wanted to do less for more money, but this was the best price for actually doing more than the other estimates. Scheduling the estimate and the job was frustrating, since things came up and dates and times needed to be pushed back multiple times. But the work is holding up well.