Terminix - Olyphant -Termite & Pest Control

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I first contacted Angie's list after experiencing being bitten by bed bugs Since I have many allergies, I had to be certain that who I choose would not use chemicals that would present additional health issues. I contacted several pest control services from the list. All were very polite and responded to my request rapidly. Terminix was my choice because they throughly explained their procedure and that what they used would be safe for both me and my pet cat. They guided me through the process and what I needed to do to prepare for the treatment. The day of treatment, the technician was on time and did all that was necessary to rid my bedrooms of the bed bugs. I was pleased to learn that I did not have a serious issue with the bugs. However their through treatment rid my bedrooms of the bugs. As part of their contract, the technician returned ten days later to recheck and he answered all my questions including informing me if I had a return of the bugs, they would do the process again as part of their guarantee to rid my home of all bed bugs I was very satisfied with my experience with Terminix and they are on my "to call" list if I need their service in the future for any pest control issues.

They were great. I picked out terminix because they are very knowledgeable about their products. They are very easy to work with. They also have a pretty good grade with pest service. They have the cheapest price. We are very pleased with them.

James was punctual, professional and very nice. He took care of the bees nests and checked the perimeter of house for additional sites.

They came out and surveyed the issues. They treated the affected areas and I have no problems anymore. They come out every quarter and treat to ensure I have no further issues. Very happy.

They come back whenever you need them. If you call every week, they will come out every week. They have great customer service.

I like their price, I always get the same person, they are personable, and they only use what they need.

I have had problem, but there’s nothing I can really do about it because we still have pest control problems, and I don’t know any other pest control companies who are do it thoroughly.

We have been satisfied with them. When we do have an infestation, we call them, they come out and they take care of it. We would use them again in the future.

Their servicemen arrive during the time window they say they will arrive and also call to give a head’s up.

They came when I wasn't home and did the exterior of my house. I will continue to use them in the future. I don't have any complaints.

The guy who comes out is very good and very professional. The mice were tough to get rid of, but he worked hard on them and he got rid of them. His punctuality is very good; if anything he is usually early.

They have a quarterly schedule. The particular service person that we have, Henry, has just always been very helpful when we have had problems in between the regular maintenance time. He has quickly come out and taken care of those. I don’t think that he actually is paid for that. He has always been on time. They always do what they are supposed to do and cause us no problems. They have been good with the responsiveness.

I did not like anything, I cancelled the service. I felt like I was ripped off because the salesman sold me one thing and the applicator told me a different story.

We did not pay anything as it was a prize that we and it would have cost us about $1200. We like that because we have a big house, and it’s a different property. If we had to pay then I would have given a rating of A+ on price. The quality of their work is very good. I would use them again in the future.

They fixed the problem. It was expensive. I didn't compare prices because I just wanted it done. They were pretty responsive.

I was caught a little by surprise when he showed up. We had carpenter ants problem and it would take a while to see as to how that works. I will know better after another year. As far as I know, it looks good but it will take a while to know given the nature of what they are doing. I did not do a whole lot of research in terms of the pricing but they had a good reputation. They also had a good rating on Angie's List and I was sure that Angie's List rated them in many cities. I got a very thorough and very clear report from them, which was what I wanted. I used them in July as well.

The overall job goes very well. I like the technician that comes out. He is very friendly and he is very good with my kids. He also knows what he is doing.

Mark showed up on time with a smile. He asked to see the problem area first (ants in the kitchen), and then I showed him the rest of the house. He went about spraying all of the necessary areas and then proceeded outside to treat the trees. He sprayed the closest trees to the house to protect against future ant intrusions. He proceeded to garage and asked me if we had ever had mice. I said yes and he set up a bait station to prevent mice intrusions. Mark was a great guy. My expectations were exceeded and we haven't had one ant in the house since he arrived. As well, a second person came a week later to recheck (Jeremy) and he was as courteous and professional as Mark. He asked about the ants and did a perimeter check to see if there were termites or other destructive home invaders. All was good and he went on his way. To top it off, Terminix sent me a bottle of natural bug spray in case I see something between visits. FREE! It works too! I'm very happy with this service and providing the price doesn't go up (much), I will stick with them until we leave this house many years from now.

It’s been a good experience. They are a good company to work with and they are reliable.

Terminix representatives were courteous and professional.

Spraying went well, he actually showed up a little earlier than the promised time (yay). Very nice guy and he seemed to know what he was talking about.

I have used their services for years. They were great and wonderful. They did such a great job on the outside of my house that there was nothing much in the inside of my house. I have been here for six years and I have been using them quarterly for the past six years. They did the inside of my house only in the first year. If I was at home and if I saw something in the basement I would call them otherwise, I would not need them to come into the house. They mostly did the outside of my house. I have had a yearly contract with them where I paid them up front. They would give me a discount if I paid up front. They would send me computer messages in advance and call me the night before that they were going to come or were not going to come due to any problem. They were excellent, very professional and I absolutely love them.