Description of Work: broken dryer...was very honest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Andrea O.
11/2016
5.0
appliance repair
 + -1 more
Very good service.
Description of Work: Oven repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori S.
10/2016
4.0
appliance repair, small appliance repair
 + 0 more
No problems. Very helpful!
Description of Work: Replace motor for fan in freezer; the problem was assessed, explained to me and replacement completed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Ginny H.
09/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: The repairman arrived in the time designated - he called 15 minutes before he was to arrive. The repairs on my oven were made in a timely manner and the cost was what I considered fair.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jim S.
03/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Our refrigerator wouldn't hold its temperature. The service tech diagnosed the problem and priced out the repair and told us based on age of the refrigerator and the repair cost we may want to consider a new fridge. We proceeded to get the repair done and he suggested looking into GE recall as this seems to b a problem. Although there was no recall he cut us a break ob price/coupon and it's working fine now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Frances M.
12/2015
5.0
appliance repair
 + -1 more
unknown
Description of Work: Was told that the clothes washer fix would be costly maybe more than buying new, which is what I did. He gave me an excellent tip on seeing if the manufacturer would pay something towards a new washer since mine wasn't that old. I did contact the mfg and they would but with a lot of stipulation and reqmts. I appreciated the service mans suggestion. Cost was as advertised and it was during the summer sometime and I don't remember date or the service mans name but he was helpful. I would use them again
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NAKIA W.
08/2015
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$398
Theresa S.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
Item was not worth the cost to repair. I bought new item.
Description of Work: I used Bob's Appliance Repairs & HVAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Annabelle F.
01/2014
5.0
appliance repair
 + -1 more
He was very helpful to me even though no work was actually done. He was unable to fix my dishwasher because he doesn't fix that brand. He gave me some good solutions to try over the phone to fix my dishwasher. I would use them in the future because of how professional he was.
Description of Work: I called to get an appointment to get my dishwasher fixed.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Joe M.
10/2013
5.0
appliance repair
 + -1 more
Went very well. Arrived early and was finished within an hour. I would definitely use them again.
Description of Work: Replaced the motor stator on my LG front loading washer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
felicia F.
07/2013
5.0
appliance repair
 + -1 more
Fine. Arrived on time and job was completed within the hour.
Description of Work: fixed the heating element in my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Cherish F.
07/2013
5.0
appliance repair
 + -1 more
Bob was great. On time and very courteous. Unfortunately the motherboard on the washer was fried so he was unable to fix it. But I would definitely call him again for future jobs.
Description of Work: Looked at washer for possible repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Geralyn A.
12/2012
5.0
appliance repair
 + -1 more
Bob was able to come out on Christmas eve, which was great since no one else was able to come out as early and our food was spoiling!
Description of Work: Refrigerator repair: fridge needed a new "motherboard"
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$320
Paul B.
12/2012
1.0
appliance repair
 + -1 more
Called "Bobs" set up an appointment. A couple days latter it was cancelled. Another appt. was set up and the service person (not Bob) came out. Made some adjustments and said it may or may not work. He did see a cracked part that eventually needed to be replaced,but was not the cause of the original problem. The next day my wife ran the washer and it shut down. We called "Bobs" (and this is the kicker) he said we had to call the guy who came out. Bob has nothing to do with it. He evidently sent out another contractor without telling us and has nothing to do with his work after its finished.This is my first experience with Angie's list and am very disspointed.
Description of Work: Washing machine kept shutting down with an error code of "HF" repairman made an an adjustment and said it may or may not work charged only a $20 service fee
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
2.0
$20
Nancy H.
12/2012
5.0
appliance repair
 + -1 more
Very pleasant experience! Repairman came on time, was professional, and fixed my dryer by replacing a part, which he had on his truck. The dryer is working fine now. We would use Bob's again!
Description of Work: Fixed dryer by replacing a part
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Jennifer M.
11/2012
1.0
appliance repair
 + -1 more
I emailed Bob's Appliance Repair and the next day called and left a message. I did not receive a response to either. I'm left to assume that Bob does not need nor want the work judging by his lack of responsiveness. Very unprofessional.
Description of Work: My gas oven no longer heated. I called and emailed Bob's Appliance Repairs but got no response.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Maria F.
11/2012
5.0
appliance repair
 + -1 more
Went great! They were very nice to deal with...however, the problem was bigger than we thought and the cost to repair was more than we wanted to put into the refrigerator.
Description of Work: We only got an estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Melinda S.
08/2012
5.0
small appliance repair
 + -1 more
My garbage disposal had no power after an electrical storm, and reseting the house's tripped circuit breaker didn't fix it. I called on a Sunday and left a message, and got a call back from Bob in 15 minutes, who then walked me through finding the disposal's circuit breaker reset button in about one minute. He was really nice about it. Easiest service ever, and very responsive customer service, even though he knew he wouldn't get a house call from this problem. I'll definitely call him for future work!
Description of Work: Advice over the phone how to restore power to my garbage disposal.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
MARY K.
07/2012
5.0
appliance repair
 + -1 more
This was a great first-time experience with this company. I will definitely call them again and recommend them with confidence to people I know.
Description of Work: Water started slowly streaming out of my top freezer Friday morning and continued steadily all day, while the temperature rose. At one point I thought I had the problem corrected when I flipped the relay in the electrical box back into position.I called Bob's Appliance & HVAC Repair just after 8 a.m. on Saturday. I left a voicemail and received a call back in approximately 20 minutes-very reassuring. The repairman was at my door in less than the half hour promised. He was polite, knowledgeable and had my freezer repaired in less than one hour. He quickly assessed the problem-a relay needed to be replaced, gave me the cost of the work to be performed and went about repairing after I gave permission. While he was there I had him check an additional appliance--a built-in microwave that stopped functioning a month before. He told me the approximate cost to repair, which was prohibitive. This let me know (for the additional $10 charge) that I needed to buy a new appliance. Well worth the $10! When he was finished, he even offered to replace the dishes I had to remove from the closet in order for him to check a connection for this appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Don D.
02/2012
5.0
appliance repair
 + -1 more
Very honest. Very informative. Great guy. Very clean about his work. I was very pleased with his work.
Description of Work: He fixed my oven as the burners had gone out. Gave me great tips on how to take care of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Gerald D.
02/2012
5.0
appliance repair
 + -1 more
They ordered the part, showed up promptly after scheduling a time, left no visible signs of work, and it all still works wonderfully.
Description of Work: Replaced dual valve for fridge/freezer with water dispenser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Anne D.
12/2011
5.0
appliance repair
 + -1 more
Repairman showed up and tested the refrigerator and determined that it was not worth fixing. Recommended replacing it. Charge was a mere $20!!!!! for the service call. Unheard of today.
Description of Work: Needed to determine why our refrigerator was not cooling...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
BARBARA P.
09/2011
5.0
appliance repair, small appliance repair
 + 0 more
I called and they answered right away. They came out the next day. It was the same service repair man that came out last time. He looked at the dishwasher and realized it was impeller housed inside the pump. It wasn't broken but just off kilter a little bit. It would've cost three or four hundred dollars and he said that the actual noise isn't hindering the dishwasher from performing. So, he recommended that I just live with the sound if I didn't want to spend any extra money. So, I just paid the $20 service charge.
Description of Work: I had a dishwasher that was started to get very noisy and I was getting concerned that it was going to die on em.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Amanda M.
08/2011
5.0
appliance repair
 + -1 more
You won't beat the $20 service charge to diagnose the problem. Honest assessment of the problem and did a great job.
Description of Work: Replaced leaking pump in a dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
BARBARA P.
05/2011
5.0
appliance repair
 + -1 more
I was really panicked because I was 24 hrs from hosting my daughter's first holy communion when I discovered my side by side Kenmore was not cooling. I attempted to use my home owner's warranty service but they could not get me anyone until next week! I then started calling at least a dozen different repair places and a friend suggested Bob's to me. They have a mere $20 service fee (deducted if a repair is performed) and when I called to leave a message, they guaranteed a return call w/in 20 minutes. Well, they did call back w/in 20 minutes AND a repairman was at my house w/in an hour. He was courteous and friendly. He explained what he was checking/testing and what he diagnosed as the problem. He was curious that the motherboard would have died and decided to search further for the reason and discovered my fan motor was not operating properly. He asked if this problem had occurred previously (no cooling issue) and I said yes...2 other times. He explained the fan was the culprit the whole time and caused the other issues. He went out to pick up the parts he needed and returned in less than 30 minutes to make the repair. I was so grateful and relieved it was not only fixed, but in such a short amount of time that I did not lose any food to spoilage. I see that they also do heating, a/c and water heaters and there will no reason to make a bunch of calls in the future. I'll definitely just call Bob's Appliance Repair and get it fixed right the first time!
Description of Work: The motherboard and thermostat was replaced and the fan motor was repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$274
Response from Bob's Appliance Repairs & HVAC
Thank you for the letter. We hope everything is working fine and glad you liked our service. The $20 service call has been $20 for 18 years and will never change. If you have any questions please feel free to contact us. Thank you again
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Water Heaters,
Electrical,
Plumbing
FAQ
Bob's Appliance Repairs & HVAC is currently rated 4.8 overall out of 5.
Sunday: 5:00 AM - 8:00 PM
Monday: 5:00 AM - 8:00 PM
Tuesday: 5:00 AM - 8:00 PM
Wednesday: 5:00 AM - 8:00 PM
Thursday: 5:00 AM - 8:00 PM
Friday: 5:00 AM - 8:00 PM
Saturday: 5:00 AM - 8:00 PM
Bob's Appliance Repairs & HVAC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bob's Appliance Repairs & HVAC does not offer free project estimates.
No, Bob's Appliance Repairs & HVAC does not offer eco-friendly accreditations.
No, Bob's Appliance Repairs & HVAC does not offer a senior discount.