Bob's Appliance Repairs & HVAC

Excellent company. Was on time. Was cheap and had parts right on his truck. Would def recommend

Had to book a week in advance, but freezer was staying frozen and there was not much in fridge so I went ahead and booked on the strength of the reviews. Tech came out on scheduled date, checked it out and informed me freezer door must have been left slightly open (I was away) and let ice build up in vents that moved cold air from freezer to fridge. Told me to defrost the machine (and told me how), only charged $20 service fee! Working fine now.

bobs came out and got me going on a 30 degree day. Very good work and would hire again

Went great. Both were working within an hour.

Very well, Installed new part and had dryer heating inside of 20 mins.

Bob's son showed up. He opened the newer dry in the back, put meter on the wire in the back, and said "No Power". Then proceeded to go to the next dryer and came up with his diagnoses. I was being nice, just having a conversation while he worked, and he was very standoffish, didn't want to be watched. He wanted me to stand on the opposite side of the house, and he could fix the dryer and he has the parts in the truck, but he wound up leaving in a huff. Fed up with bad appliance repair men, I went to do research on YouTube to find out what the problem could be with my dryers, and I learned a lot. But what was strange, is that every video for my newer dryer model was opened in the front, no the back. I opened the back of my dryer, and in fact there were no sensors back there, and the wire he tested was for the dryer light, you know... the light that comes on when you open the dryer door, that light. And since the dryer door was closed, the light was off so there was in fact "No Power" to the dryer light. In addition, for the other dryer, I had someone else diagnose it, and it was different than what "the son" told me, and he showed how that piece was working correctly. Wow, not only did he not know what he was doing, he was going to have me pay to have him keep paying for new parts in the dryer until it worked.

Great! Technician called before he came over. Was very professional, courteous and helpful. Great service and a great price. Will definitely use again.

My electric dryer as squealing. Bob came out promptly and repaired.

Excellent customer service and knowledgeable . Called at 8 am. and had repairman out and fixed by 9:10.

I called for an appointment to have the tech come out and repair our refrigerator. I left a description of the problem on the answering machine at Bob's. My call was returned very quickly. When I spoke to the tech. on the phone and described the problem my refrigerator was giving us, running warm, he said he would be glad to come out, but the fix would be a simple "do it yourself", if I felt I could manage it. Well, it was simple for me to do, I did what he said and our refrigerator is back to running tip-top! Now that is excellent customer service, folks!! He could have easily came out and charged us for a repair and I would have been happy with that, but the way it went was terrific and Bob's Appliance Repair of Morton, PA has gained a customer for life. Honest and professional. Thank you Bob's Appliance Repair!

The technician arrived on time, 7am, diagnosis took five minutes, and the problem was fixed in fifteen minutes. He had time to look at a dryer that wasn't working well and he fixed that too. We are planning on calling him again this week to look at our dishwasher!

The entire process was excellent!

I had a repair done on my upright freezer. The freezer was only blowing cool air and not freezing, This message was relayed by my wife. By the time Bob's got there it was not shutting on. Bob's put a new operations circuit on even though he was told that it was blowing cool out two days before when it was operating. The unit still did not freeze 30 hours after the repair. It was the same temperature as before the repair. When I complained he didn't like me reporting the facts and in his own words My pissy attitude and started screaming at me. When I told him that i would file a complaint, he shouted :take me to court:. He does not stand before his service. Totally unprofessional when he doesn't get his way.

SERVICE WAS GREAT. DID A SHOW & TELL ABOUT THE REPAIR HE HAD THE TWO REPLACEMENT PARTS IN THE SERVICE TRUCK VERY NICE SERVICE TEC

I called around 12:30 pm and left a message with my contact information. My call was returned within 30 minutes. The gentleman apologized for not being able to come out that day explaining that, with the holidays, he's been a bit busy. (More than understandable in my opinion) He scheduled a technician to come out the next morning (Tuesday) between 9 and 12. He said I would get a call when the tech was on his way. At 9:05 am on Tuesday, I got a call from the tech ( and I feel terrible for not remembering his name) saying he would be here in 15 or 20 minutes. Sure enough, he was at my house by 9:25. My poor dryer sounded like I was tumbling boulders in it. I didn't hold out much hope for it but the technician went right to work. He determined the problem, explained (in detail) what was wrong, and gave me a price for repair. No pressure at all!!! He had the necessary parts on his truck and within a short amount of time, I was ready to go. He also passed along some very useful information that I was not aware of concerning my dryer. The price of $156.00 for everything was extremely reasonable. If I had decided not to go ahead with the repairs, the visit would have only cost me $20.00!!! Where else can you get a house call for that price??? I will definitely use this company for all future repair needs.

It went great. I called Bob's and someone actually answered the phone! He took down the information and said someone would be over within 2 hours and my repairman came in under an hour. He was cordial, respectful and very informative. He unfortunately gave me the bad news that the appliance could not be fixed and only charged the $20 service fee. I appreciated his honesty! They will be my first call the next time something goes wrong with any other appliance.

They arrived on scheduled day. They were a bit late but they did call. A sensor was replaced and loads of lint, which we did not know was there, was removed. Dryer is working fine.

Wow, very impressive. Called Bob and within 10 minutes, got return call. He came within 15 minutes and the washer was repaired within an hour of when I initially placed the call. Extremely reasonable with a service call being only $20 plus website has coupon...... will definitely keep in mind for future repairs and recommend to others. He was very knowledgeable; professional and nice.......

Very satisfied..... first, I called on a Sunday and they called back within an hour as was their promise. Came out first thing Monday (by 7:30 AM) and gave me the quick diagnosis that my unit was not worth repairing, and why. Only charged $20 for the service call. I will use them again and recommend.

Contractor arrived at the stated time, performed a dignosisted test on my gas drier and determined that the ignitor was damaged. Replaced the damaged ignitor.

Excellent. Solved the short term problem, and also recommended long-term solution. Initial contact and scheduling was simply outstanding and incredibly easy (and quick)! Called ahead before arrival, and was on-time. Was courteous, respectful, and very knowledgeable. Definitely very impressed with the overall service of Bob's, and would definitely use them again in the future!

The technician called 20 minutes before arriving (as promised). He quickly assessed the problem I was having with the refrigerator. He performed all the work in less than an hour, was very polite and answered all of my questions. I was very satisfied with this repair experience.

The problem with my washer began on Saturday afternoon. I called Bob's for service not expecting to hear until Monday but received a return call within an hour or so. The technician was here first thing Monday, diagnosed the problem within minutes and had the repair done shortly after. Everyone I encountered was pleasant, professional and knowledgable and I couldn't be more satisfied with the experience. I'll be happy to share this with everyone I can.

Clean and tidy. Knowledgeable. Courteous.

The technician was very pleasant and quickly diagnosed the problem with the refrigerator. He made the repair and the refrigerator has been working perfectly ever since. We will most definitely call Bob's Appliance in the future should we need a repair.