The Closet Works is one of the country’s leading custom organization solutions companies. We’ve been operating continuously since our founding in 1990. The Closet Works serves the Philadelphia 5-county region, many areas of New Jersey, Manhattan and Brooklyn. We continue to grow and prosper by combining the latest in innovative design and technology with an extraordinary staff of experts who design, manufacture and install the highest quality products on the market. The Closet Works, Inc. is an outstanding organization comprised of individuals with diverse talents, strengths and perspectives. We draw upon the unique capabilities of each employee to distinguish ourselves from competitors in terms of quality, price and the customer experience, producing a superior result for our customers. This strategy has succeeded for almost three decades leading to sustained growth and enhancing our position in the industry. By focusing our skills and efforts in an environment of respect and consideration for all parties in the process, we create a whole that greatly exceeds the sum of its parts, and provides outstanding value for our customers, employees, suppliers and shareholders.
Mr. [Member Name Removed], thanks very much for taking the time to review our company on Angie's list. We appreciate your business and because we take customer satisfaction very seriously. I'm sorry that you thought our pricing was only "average" because we work very hard to make sure that our pricing is the most competitive in the industry for what we consider to be a superior product and experience. I am very glad though that you thought well of our performance and gave us an A rating overall. Thanks you for your business and please reach out if there is anything we can do for you going forward. Remember, your project has a lifetime warranty so if you have any issues with anything at all please call our service department for a prompt resolution. Thanks again, David Cutler (not the builder) President The Closet Works, Inc.
Matthew R.
01/2016
5.0
closet systems
 + -1 more
unknown
Description of Work: Desinged closets space to be more efficietn
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from The Closet Works Inc
Dear Mr. [Member Name Removed], Thank you very much for taking the time to review is on Angie's l List. Your satisfaction is true validation of our efforts and we are appreciative that you have taken the time to share your thoughts with the Angie's List community. Thanks for your business. David Cutler (not the builder) President The Closet Works, Inc.
Colleen M.
01/2016
5.0
closet systems
 + -1 more
unknown
Description of Work: Excellent work, quality and communication! We will use Closet Works again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from The Closet Works Inc
Dear Ms. [Member Name Removed], Thank you very much for taking the time to review is on Angie's l List. We greatly appreciate your business and your satisfaction is true validation of our efforts. Thanks for your business. David Cutler (not the builder) President The Closet Works, Inc.
GARY W.
11/2015
5.0
closet systems
 + -1 more
unknown
Description of Work: We had previously had them update about half our closets. We invited them back to finish the rest. The consultant made clear to us what our options were and had various types of materials. The process of selection was easy. The installation was done punctually and neatly and met our every expectation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Mitchell M.
10/2015
5.0
closet systems, interior designers
 + 0 more
unknown
Description of Work: Closet consultation, design, and installation. They listened to us and our needs. Designed solutions that demonstrated that they really understood our needs. Flawlessly executed the design we agreed upon. I recommend them and would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from The Closet Works Inc
Dear Mr. [Member Name Removed], Thank you very much for your kind comments. We are grateful that you took the time to share your thoughts about our company and we are most appreciative of your business. David Cutler (not the builder) President The Closet Works, Inc.
Debbie B.
06/2015
3.0
closet systems
 + -1 more
unknown
Description of Work: The representative came to our house to take measurements. He was prompt and personable. The problem (for us) was that getting information about the project and product, how long it would take, options, etc. was like pulling teeth. He said he could do a design on the spot, but that he was having a problem with his computer. To have a design on the spot would have been nice, but frankly, I would have rather that time was spent developing a plan that would meet our needs. A design was sent via e-mail the following day, but we did not like it. It didn't make the best use of space in our closet. We opted not to pursue work by this company.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
punctuality
5.0
Response from The Closet Works Inc
First, permit me to say that we are both very sorry for and somewhat surprised at Mrs. [Member name removed] less than glowing review. Barry, one of our most senior designers who has been with our company for 19 years, arrived on time. There was no one there to meet him. Barry called the client and was told she would be late but that her husband would be there soon. Mr. [Member name removed] did arrive shortly thereafter and he and Barry spent about half an hour going over the space, what Mr. [Member name removed] indicated he wanted in the closet and how he wanted it arranged. After Mrs. [Member name removed] arrived they further discussed the project and Barry indicated that he could do the design then and there, but that his printer was down and he would be happy to 6 end the drawings the next day. The appointment was late in the afternoon and Barry sent the customer the designs the very next morning at 9:52 a.m. Apparently there was a miscommunication between what Mrs. [Member name removed] actually wanted and what her husband told Barry he wanted and I can only surmise that that was what created the problem. I personally looked at the designs yesterday and found nothing ill advised or inappropriate in the design or the concepts; it appeared as if Barry had taken into account all of the things he had in his notes that Mr. [Member name removed] requested. I am truly sorry that Mrs. [Member name removed] did not care for the design and saw fit to rate us rather harshly. A perusal of the reviews we have received on Angie's list would clearly indicate that we do an exemplary job and that our clients think very highly of us, but obviously that opinion is not shared by Mrs. [Member name removed]. Interestingly we received a review yesterday as well from an outside auditing company that we use to monitor customer satisfaction after a job is completed and it was for a project that had been done by Barry. The customer is [Member name removed]. from Margate NJ, and I am attaching that review below, as follows, verbatim: We not only had closets, but also had an office wall unit designed and installed. Barry Lassoff's design was exceptional and it is beautiful. The closets are wonderful. Barry is personable, professional, efficient, and his expertise was invaluable. The installers were gentleman, efficient, and very professional. I love my stuff from The Closet Works. Again, I am very sorry that Mr. & Mrs. [Member name removed] did not care for the design that Barry did, but I did not want their singular opinion to reflect on his stellar career without a word in his defense from a totally satisfied customer. I would be happy to email the original review in it's entirety to any interested party.
Sergey K.
06/2015
5.0
closet systems
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$6,500
Response from The Closet Works Inc
Dear Mr. [Member Name Removed], Please accept our gratitude for your kind ratings on Angie's List. We appreciate your taking the time to complete the review and are pleased that we fulfilled your expectation. Thank you for your business. David Cutler (not the builder) President The Closet Works, Inc.
Susan M.
06/2015
5.0
closet systems, home & garage organization
 + 0 more
unknown
Description of Work: Closet Works came up with a great solution to organize my 2 closets. They were very responsive and the work was completed very quickly after I approved the designs. Would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from The Closet Works Inc
Dear Ms. [Member Name Removed], Many thanks for taking the time to review us on Angie's List. We appreciate your kind comments and your satisfaction validates the efforts of our team. Thank you very much for your business. David Cutler (not the builder) President The Closet Works, Inc.
Ronald L.
04/2015
5.0
closet systems, home & garage organization
 + 0 more
unknown
Description of Work: Custom designed three of our closets. Two large walk-ins and one reach-in. Designer was professional, courteous, and extremely patient. She came to the house to get exact measurements. We changed our specifications numerous times, and she worked with us to get it just-right. She was very creative, recommending solutions and design alternatives. |Installer was right-on-time. Professional, courteous, amenable. Efficient -job took exactly as long as estimated. Clean and precise. Very clean - you would not have known he was ever there. |A bit on the pricey side, but WELL worth it. From first contact through installation, this is the way service providers should do business.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Claudia W.
04/2015
5.0
closet systems
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Susan H.
01/2015
5.0
closet systems
 + -1 more
unknown
Description of Work: Had initial meeting with design. Have not decided if we will be doing this project.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,608
Melora J.
09/2014
4.0
handyman service
 + -1 more
.
Description of Work: Garage shelves. Great
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
W L.
07/2014
5.0
closet systems
 + -1 more
unknown
Description of Work: Replaced the previous closet system which failed. Nice job, good cleanup, excellent results!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Scott N.
02/2014
5.0
closet systems
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
JOHN K.
02/2014
5.0
home & garage organization
 + -1 more
.
Description of Work: Closet Units installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Rick P.
06/2011
5.0
home & garage organization
 + -1 more
The installer was on time and put the furniture together faster than we were told it would take. When he was done he made sure my home office was spotless.
Description of Work: Gene designed, made and installed home office furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Karen M.
05/2011
5.0
closet systems, woodworking
 + 0 more
As said above, it went beautifully.
Description of Work: After obtaining several quotes, The Closet Works provided the most reasonable and professional quote. Barry came to our home to measure, design and quote the job. He came armed with a computer and printer so that we could see the design immediately. We told Barry that we wanted nothing fancy, just functional -- a design that would make the most of the closet dimensions, and they accomplished that. I was called the day before the work was scheduled to confirm arrival the following day. Joe arrived on time, worked quickly, and cleaned up when he was finished. I love my new closet!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Rupal P.
07/2010
5.0
closet systems, home & garage organization
 + 0 more
I was very happy working with Gene Shvartsman. He was prompt, courteous, and friendly, and above all this he was very practical. We had received a few different quotes for closets and I was happy that Gene didn't trying to sell me on unnecessary add-ons or color options. After all, they are basically just closets and we weren't looking for anything fancy! The pieces they gave were great and they look new after 1 year of use. My only complaint is that I thought that it was going to be a complete floor mount, and while the base of shelving units was floor mounted, other sections of the unit were wall mounted. That being said, we are very happy with our closets, they are strong and designed with praticality in mind.
Description of Work: Closet shelf systems installed for four closets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Steven K.
07/2010
5.0
closet systems, home & garage organization
 + 0 more
Excellent work. It looks good and was installed very quickly.
Description of Work: We had shelves and drawers put in our master bedroom walkout closet, shelving and a shoe rack added in the other master bedroom closet, and shelving added to our pantry and foyer closets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Brian D.
08/2009
5.0
closet systems
 + -1 more
Showed up a bit early and finished in less than 3 hours. Great work!
Description of Work: Converted sitting room in bedroom into a walk in closet. Put up 4 hanging rods, 6 drawers, shelving for clothes and shoes. They came out previously for a design consultation and knew what we were thinking and had great suggestions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
JANE G.
10/2008
5.0
closet systems
 + -1 more
They were very professional. They cleaned up everything and I love my new laundry room. I would not hesitate to recommend them. I'm looking forward to getting my master bedroom closet done as well.
Description of Work: They renovated the closet space in my laundry room. Installed laundry baskets, rods for short/long hang and lots of shelf space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kevin S.
08/2008
5.0
closet systems
 + -1 more
It went very well. They were excellent and the work was done in a timely fashion. Their timing was accurate. It was neat and they were reliable. I would use them again.
Description of Work: They did a closet site out, which is renovation and installation. They took a basic closet and designed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Paul F.
10/2006
5.0
closet systems
 + -1 more
Excellent service, overall, from the professional, polite consultation, blueprinting, installation and callback adjustments.
Description of Work: Professional and careful installation of quality materials. Prompt response to a callback for adjustment of shelves.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
KATHLEEN A.
11/2004
4.0
closet systems
 + -1 more
OUR SALESMAN WAS VERY HELPFUL AND COURTEOUS. HE SUGGESTED GREAT IDEAS FOR OUR CLOSET. EVERYTHING WORKED OUT PERFECT. WE ARE SO PLEASED WITH THE WORK CLOSET INSTALLATION. IT WAS WELL WORTH THE COST. THE CLOSET IS SO MUCH MORE ORGANIZED!
Description of Work: INSTALLED HIGH QUALITY SHELVES, CLOTHES BAR AND THREE DRAWERS AND SHOE RACKS IN AN EXISTING CLOSET.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Closets,
Home and Garage Organization,
Finished Carpentry and Woodworking,
Handyman Services,
Cabinet Making,
Furniture - Custom Made,
Interior Design and Decorating
FAQ
The Closet Works Inc is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
The Closet Works Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Closet Works Inc offers free project estimates.
Yes, The Closet Works Inc offers eco-friendly accreditations.
No, The Closet Works Inc does not offer a senior discount.
No, The Closet Works Inc does not offer emergency services.
Yes, The Closet Works Inc offers warranties.
The Closet Works Inc offers the following services: Design, manufacture & install custom closets, furniture, murphy & hidden beds. Office furniture for home & commercial applications. Garage organizing systems. Storage cabinets. Laundry rooms. Mud rooms. Pantries. Entertainment centers. Library units. Commercial shelving. File systems.