The Closet Works Inc

The owner was very pleasant to deal with. They incorporated my ideas, and the work went well. We did have some scheduling issues, but other than that everything went smoothly.

I met with Barry, my designer at the main location. The very same day he came to the home we were living in at the time to assess what our needs would be for storing and organizing our things in our new condo. He came to our new condo on the day we closed in order to measure all of our closets and the two rooms we wanted to have built ins. He then sent us designs which we went back and forth on until we were 100% satisfied, and I must say he did a great job in planning and designing. Our closets are fantastic and I still have free shelf and storage space in spite of all we brought with us even after downsizing. We are extremely happy with the results and the company has been excellent in taking care of fine tuning issues. The only complaint we had was that we needed to prod Barry to meet our time frame restrictions, but he moved heaven and earth to make sure we got what we needed in the time frame necessary.

The salesman came out to measure, handed me an empty folder, said they were out of brochures, handed me a business card, not his, said he was out of business cards. That was two weeks ago still no quote...strike THREE!, they are out of a garage system! I called to follow up, no concrete answer when I will get the quote.

Overall, it went well. However, the designer stated that all of the hanging bars would be fully adjustable. This was not really true as there were fixed shelves which prevented the bars adjustments. This meant that the design, as installed, was not really workable for my clothes. It was, in essence, all short hanging. I had them come back and move the fixed shelves which then made it workable. Better communication and attention to the design needs would have prevented this issue.

ARRIVED ON TIME AND DID WHAT WAS CONTRACTED. THEY CLEANED UP AFTER THEMSELVES AS WELL.

Beautiful......everyone wants to see my clost and I'm no embarrassed to have the closet door open!

Very friendly and willing to work designs to our liking. Staying on budget was the hardest.stown

We used The Closet Works Inc to build a walk in closet for our master bedroom, and reach in closets for the the rest of the bedrooms. Also we had a small tower build in our laundry room and a small mud closet. Everything was done the way we wanted and we were very happy with final product. The installation team was great.

This was a great company to work with! The sales person, Barry, was very friendly and professional. He did some quick measurements and took about 30 mins on his computer to draw up the plans for all the closets and give me a quote right on the spot. We had a total of three companies give us estimates and Closet Works was the best. Barry had been working with the company for a long time and was very confident in both their product and service. The day of install, one guy was able to install all four closets were completed in roughly three hours. The installer cleaned up as promised and we were able to move our clothes right in. Very happy with this company and got everything as promised!

While the salesman/designer was personable, informative and came up with a good design, there were a few things that resulted in the lower overall grade. First of all, I specifically asked if the components went all the way to the floor (which was my preference as opposed to one with units that just hung on the wall). I was told that yes, the units went all to the floor, it was noted that there was not a shelf at the floor, as with other units, but yes the units did go to floor. However, when the units were installed, they did go to the floor in the center but only to the baseboards for the sections that went along the wall. I have had other closet systems installed, and know that they can deal with baseboards. So that was the first disappointment. I was also informed that they would do the removal of the current racks, patch the walls and do touch up painting if I had the paint. They did a good job removing and patching, however when they did the touch up painting, it looked worse than just the patch job. In addition they dripped paint onto the new closet system (and it was good that I saw this before I put any clothes on the shelf). The final disappointment is that the bridging pieces they put in between the units are visibly uneven. When I noted this last thing to the sales person - they brushed it off as "Yea, that happens, your walls might be uneven so that the units don't match up". Thus, overall a bit of a disappointment in the outcome.

The Closet Works were one of several closet vendors we asked to provide us with estimates to finish our 2 closets (nursery and guest bedroom). We showed them photos from the web of what types of closets we were interested in and they designed plans that fit the spaces perfectly with the right mix of hanging, drawer, and shelf space. From the initial estimate to emailing us a design/quote to the actual installation, Closet Works were punctual, professional, and efficient in all respects. The installation was a breeze and the experienced installer had the closets complete in barely 2 hours. Highly recommended for all the reasons described above--- as well as for the fact that their price was very reasonable.

Very well. Steve came within 7 days of my email to the company. He was courteous and professional. He listened to my needs for the closets and came up with ideas that would suit those needs. He also provided positive an negative feedback on designs. He was honest about what was best and did not try to sell me on something that wouldn't work. This company uses the same materials as others I got estimates for, but secures the closet units on the wall, rather than the floor. This would work for people that needed the floor space. Steve emailed me the specs and the prices and all the details involved. The emails were easy to understand. As far as price, the cost was comparable with the other estimates I got, only slightly higher. I would recommend this company. I did not continue with the closets because other issues arose that required finacial priority.

Overall pleasant experience. Estimator/designer was nice and gave good suggestions. Install was scheduled in reasonable time period and quick. Nice job.

We had a walk in closet/room that we completely gutted and had redesigned by Closet Works. Tim Albert was the person who came out and spoke to us, did the measurements, and gave us the drawings and estimates. Tim was punctual and professional, and provided a lot of information about the quality of the product and how the installation occurs. We received our designs a few days after he visited the house along with a price quote. The timeliness of the installation was a factor in our decision, so I immediately called to ask how quickly the closet could be installed and was told it could be done the next week. (in the interim I got a quote from another company that was $300 more). The person who installed the closet came on time and did a thorough job and then cleaned up after himself. In addition, he was very friendly. We were very pleased with our experience.

I contacted the company and very quickly had an appointment set up with Steve the salesman. Steve was very helpful and had great suggestions. He was not at all pushy and actually dissuaded me from making certain choices that would add expense without much benefit to me. He took measurements and promised me drawings by the next day. The drawings arrived timely by email and after a few minor tweaks we were in business. Installation was scheduled for a couple of weeks later. The installers were punctual, polite, neat, and just a pleasure to deal with. Altogether it was a great experience and I love my new closets.

The sales person was fabulous and the installer was efficient and polite. Their pricing was very competitive, but honest. I like honest people. I would use them again!

Josh was my installer and did an outstanding job. He never stopped working until the job was complete he was a joy to have for the enter 6-7 hours!!.

Everything went smooth from the sales meeting at our house, the designs were sent on time, we visited the showroom and signed the documents. It took a couple of weeks to build the units and install.

Overall an excellent experience from start to finish. The designer had great ideas and used the space very well. Was able to anticipate our needs based on our existing clothing and accessories for the closets. For the office was able to customize it exactly as we wanted based on the room and our needs. The installation was fast, professional and of excellent quality. The company went above and beyond to make sure we got what we wanted. We are very happy with the results. We put N/A for the price because we did not get any other quotes to be able to compare what we paid. They had such great other reviews on Angie's list that we didn't feel necessary to look at other companies. We are happy with what we got for the price.

We were on the hunt for a good closet organization company for 4 of our closets - 2 walk in closets and 2 regular reach in closets. We got estimates (in person) from 3 different people (these guys, Closets by Design, and Closet & Storage Concepts) and decided on Closet Works. Their estimate was among the best in price, and they all offered similar warranties and guarantees on their products. We also liked that the product sat on the floor (vs. hung from the wall) for stability, and the designer who came and quoted us (Barry) was extremely nice and helpful and not at ALL pushy!! (We are both in sales by profession so pushy salespeople really get under our skin.) We loved the design he came up with, and 4 weeks later (yesterday), we had another friendly installer out to put everything in. In short, it all looks GREAT! Our closet is super organized and we are really happy we went with them. Thank you to Angie's List for this recommendation (wouldn't have found them without) and I wanted to pay it forward by writing about our good experience as well! Thank you, Closet Works!

From the salesperson to the installer, the experience was excellent. We are very pleased. We used them 12 years ago and that closet still looked like new, so we came back to them again for further work.

The installers were professional and efficient, and the design of my wall unit is really gorgeous.

I had a positive experience with them. It was just where it needed to go. It needed to be custom. We couldn’t find anything that would fit in the space that we needed. This was our second thing that we did with them, and it went very well. Their responsiveness from one department was excellent and from another department it was not excellent. The installers were extremely good. They did a great job. They were very responsive. The sales people who answered the phone were not so much good. To be honest, they were supposed to quote me on something else I wanted done. It has been over 2 weeks and nobody has called yet.

The installation date was set for about two weeks later. The team arrived on time. They were very neat. The quality of the work was excellent. My wife was delighted! Now she wants to do some additional closets.

I spent $1275 on that service. I found them originally on the list. They have many branches and I used the one in Pipersville. I liked their workmanship a lot. At first the guy came out and we discussed what I wanted and he gave me ideas how he thought the space would be best used based on what I wanted. He then gave me actual drawings of what he going to put in and how it would look in the end and I approved it. He came back with some workers and the whole job was completed in one day and I am super happy with it. He was also friendly and professional. I did not really compare the prices because this company seemed to be the most highly recommended and I thought that it was a fair price.