Mr. Waterheater

Water Heaters, Plumbing, Appliance Repair,

About us

Mr. Waterheater started in 1981 installing water heaters in Pittsburgh, PA. The winning combination of better than competitive pricing and unparalleled service were used to build a successful specialty plumbing business. Expansion to other markets is the goal of this family owned business with three generations of plumbing professionals. The competitive environment in the plumbing industry combined with the public’s distrust of unscrupulous service providers are the backdrop for the development of the Mr. Waterheater brand and a better way of doing business. Mr. Waterheater is known for speed, integrity, ethics, low-cost pricing, and extraordinary customer service. Our company is run by people who understand what it takes to start a business from scratch, sell franchises of their business, and build it into a recognized and respected symbol of dependable, trusted service. Prior to owning Mr. Waterheater, the owners were successful in the plumbing industry. Family Owned & Operated. Additional DBAs - Mr Waterheater of Butler, Waterheater Inc. Award wining. Additional phones - (412) 247-1920, (412) 486-4112, (412) 882-7771, (412) 921-2080, (724) 327-6000, (724) 337-9522, (724) 836-1711, (724) 863-6080, (866) 647-8379. Award winning.

Business highlights

43 years of trusted experience

Services we offer

Residential & Commercial Hot Water Heater Repair, Sales, Installation, Replacement, & Plumbing.

Services we don't offer

NA.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-369 of 369 reviews

Edward R.
12/2018
4.0
water heater repair
  + -1 more
Scratched floor in hallway with old tank when removing. When removing the old tank vibrated pipes that I tried to hold. Noticed a leak in an old pipe I was holding after they left, but that was a blessing as the pipe was mainly clogged with restricted flow.
Description of Work: replace 30 year old water heater

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM B.
10/2018
5.0
water heater repair
  + -1 more
I had a water heater go bad and called Mr. Waterheater. They came out the same day and installed a water heater and what is called a mixing valve. The mixing valve essentially gives your water heater extra capacity by allowing the water in the heater to be hotter than usual, and the mixing valve mixes in cold water to make it a normal temperature. They did a wonderful professional job. However, I was having an issue with the mixing valve such that it was clogging and I was losing water pressure. They came out and cleaned the filter and didn't charge but when it happened again six months later, I asked them to remove the mixing valve as I didn't want to keep having the problem. They came out the next day, removed the mixing valve AND GAVE ME A CREDIT FOR IT, which I never asked for or expected. This is a stand up company I would highly recommend and will use again when necessary.
Description of Work: Replace and install an electric water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

PORTIA I.
09/2018
5.0
water heater repair
  + -1 more
I was very satisifed. They were prompt, on time, and cleaned up afterwards. They were very dependable, knew what they were doing and did what they said what they were going to do.
Description of Work: Installed a new water heater and a heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID M.
09/2018
5.0
water heater repair
  + -1 more
Very well, personable and capable installers.
Description of Work: water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

PB P.
06/2018
5.0
water heater repair
  + -1 more
Very professional and courteous. Cleaned up afterwards. Arrive 3/4 hour after I called and completed the work in 1 hour 15 minutes. Cost was 10% below average cost in Pittsburgh. I highly recommend this company and would use them again.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Bill M.
03/2018
5.0
water heater repair
  + -1 more
Shawn was pretty much flawless in both installs. Everything seems to be working as it should. I do not like the idea that it cost over $900 for both installs----BUT----it is what it is. Tanks are no longer a $500 project.
Description of Work: water heater and later an expansion tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Michael S.
03/2018
5.0
water heater repair
  + -1 more
It went well. Work was performed as scheduled and completed on time with no problems. Price was pretty much what everyone charges, and not meant to reflect negatively on this company.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George J.
01/2018
5.0
water heater repair
  + -1 more
Quick response and my water heater was already on the truck. PERFECT !
Description of Work: Replaced blown water heater the same day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Clay B.
12/2017
5.0
water heater repair
  + -1 more
Can't say enough great things about Mr Waterheater. Nick was prompt, courteous and professional. Highly recommend them
Description of Work: Replace old water heater

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike W.
11/2017
5.0
water heater repair
  + -1 more
Fast, efficient, courteous and top notch job by these gentlemen. They're PROS!
Description of Work: Hot water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

David B.
10/2017
5.0
water heater repair
  + -1 more
The initial call was quickly returned and I was given "no issues" pricing for the waterheater, expansion tank, and regulator. I called another Angie's List well-rated provider, and prices were comparable. With the other provider I couldn't get a set price for the regulator replacement, so I selected Mr. Waterheater. Scheduling was easy, and they called with the arrival window as they said they would. The two men on the service team were professionals. We discussed what needed to be done, and explained to me how pipes would need to be re-routed to accommodate the expansion tank. They executed the task in a workmanlike way, and gave me the clear impression that they take pride in doing their work. Because the work involved re-routing the gas line and adding a shut-off valve, and a complex re-routing of the cold water supply, the price was higher than the "no issues" price I'd been quoted. Given the time it took them and particularly the quality of the work I feel I received good value for the money.
Description of Work: Replaced waterheater; added expansion tank; replaced water pressure regulator; re-routed pipes; replaced supply shut-off valves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Carol C.
10/2017
5.0
water heater repair
  + -1 more
Prompt and good service. No surcharge for work on a Saturday. Price included water tank, pressure regulator and overflow tank.
Description of Work: Water heater needed to be replaced. I was leaving on vacation the next day!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930

SYLVIA D.
10/2017
5.0
water heater repair
  + -1 more
There were things that needed to be upgraded and pipes that needed to be replaced due to the rules changing.
Description of Work: New water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kj H.
09/2017
5.0
water heater repair
  + -1 more
Service was prompt, professional, and fairly priced.
Description of Work: I needed my waterheater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Bobbie C.
08/2017
1.0
water heater repair
  + -1 more
Horrible. They drained the 40 gallon tank directly ONTO the floor on the OPPOSITE side of the basement as the floor drain. Allowing the water to flow wherever. Ruined carpeting and everything (that wasn't plastic) on it in addition to flooding our basement. Left garbage and pieces of the old tank lying all over the floor. Used my washer (that had clothes IN it) as a tool bench. My husband and I called the office and were told they could send someone out to remove the carpet and dry out the basement. However, they neglected to inform us that it was at OUR cost.
Description of Work: Hot water tank replaced

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$759

David L.
08/2017
5.0
water heater repair
  + -1 more
Answered phone when I called...came out same day without attitude or attempt to delay...did work...no issues
Description of Work: New waterheater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Mike P.
07/2017
5.0
water heater repair
  + -1 more
Had a new water heater up and running less than 24 hours after contacting John at Mr. Waterheater in North Versailles. Their prices were very reasonable and the service technician was done in less than 2 hours. I would highly recommend them.
Description of Work: Needed to have our water heater replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori D.
07/2017
5.0
water heater repair
  + -1 more
They two men were professional, showed me what needed to be done and explained the process. In a little over an hour I had a new functioning water heater. Easy! I would recommend this company for anyone needing a water heater!
Description of Work: My old waterheater suddenly gave up, so I called Mr. Waterheater. My sister had told me about them. Luckily they had a truck in my area that day and they arrived in about an hour with my new water heater! They also cleaned up the area when they finished and took away my old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Lori D.
07/2017
5.0
water heater repair
  + -1 more
Installed gas waterheater. Fast and professional!
Description of Work: Replaced Waterheater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Diane F.
07/2017
5.0
water heater repair
  + -1 more
A friend of mine had recommended Mr. Waterheater and I also reviewed them on Angie's List. I placed a call and on 5/6/2017, two installers from Mr. Waterheater showed up promptly. They were very professional and courteous and knowledgeable. A 40 gallon water heater was installed and the price was very reasonable. I had received a bid from another company which was triple the price quoted from Mr. Waterheater. The installers took their time to answer my questions. With the Angie's list coupon, that helped to paid for the hauling away of my old water heater.
Description of Work: Needed new water water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$649.97

Virginia W.
06/2017
5.0
water heater repair
  + -1 more
Better than expected, I called at 8pm at night and had a new by 9am the next morning
Description of Work: Water heater broke while at work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Michael F.
06/2017
5.0
water heater repair
  + -1 more
Very pleased overall - provided same day service and beat the other major competitor's price. Had a few post-install issues but they were addressed quickly and at no cost as they were covered under the install labor warranty. Would recommend to anyone needing water heater services or replacements.
Description of Work: Waterheater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis A.
06/2017
5.0
appliance repair, plumbing, water heater repair
  + 1 more
Excellent. Was able to come out and install a new replacement unit that day. Was on site for 1 hour and 45 minutes. Left the area tidy after the work was complete. Was the only provider that was able to do same day service.
Description of Work: Needed to replace a power vent high efficiency water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,320

Matthew M.
06/2017
5.0
water heater repair
  + -1 more
Excellent service. Quick, clean, and they took the old one away for free.
Description of Work: New water heater installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Daryl M.
05/2017
5.0
water heater repair
  + -1 more
Services performed as promised- same day service! Removed and hauled away old water heater, installed new.
Description of Work: Needed new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

144 Dexter Dr, Monroeville, PA 15146

http://www.mrwaterheater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM

Licensing

Insured

Licensed*

Trade License Number
PA047131
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/29/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Heaters,
Plumbing,
Appliance Repair,
Heating and Air Conditioning

FAQ

Mr. Waterheater is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

Mr. Waterheater accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Mr. Waterheater offers free project estimates.
No, Mr. Waterheater does not offer eco-friendly accreditations.
No, Mr. Waterheater does not offer a senior discount.
No, Mr. Waterheater does not offer emergency services.
Yes, Mr. Waterheater offers warranties.
Mr. Waterheater offers the following services: Residential & Commercial Hot Water Heater Repair, Sales, Installation, Replacement, & Plumbing.
NA.

Contact information

144 Dexter Dr, Monroeville, PA 15146

http://www.mrwaterheater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM