Keystone Basement Systems & Structural Repair, Inc.

When we met with them the first time, we were under the impression that we were getting a foundation drain put in for the price we were quoted. We had to have them come back out to do another quote for us. It did not include the drain, but they added a third under-pinning for the same price. They did a nice job and the workers were friendly and explained everything clearly. My only complaint would be that they left a lot of large stones and bricks in the dirt that they dumped and I had to clean them up. But all in all I would use them again.

Very professional, efficient, neat, courteous. Explained very well options and what to expect prior to the service and after. Excellent problem solving skills. Very highly recommend!

Keystone has not started the actual work on my project but returned my call immediately, have been out with a structural engineer, have made appointment to bring electrician out and hvac has been here, all of these are necessary components they have to deal with before anything else can be started. I will submit another evaluation when job is completed.

On time and neat.

Crew did a great job in installing drainage and sump pump system. My problem was that this was a finished basement and required additional construction of a closet to conceal exposed parts of the solution. The sales person implied that the crew would be able to do this (excepting painting) as part of the solution sold. In fact, the crew was not willing to perform this work since the level of finish was more than they felt comfortable performing and I had to have the closet done by another contractor at significant additional expense on top of an already expensive solution. Sorting this out also required rescheduling the job.

Very helpful and professional - gave me what I needed, not what the contractor wanted. Very detailed oriented. Salesman Kyle and work crew Tony, Tammy & Rob were very easy and accomodating to my needs and schedule. Fast and thorough, with quick clean up.

Keystone did a great job with my basement project. Aaron was very knowledgeable and polite when he met with us. My only complaint would be that it took a little too long to get an inspection but that was understandable as I'm sure they are busy. My project was pretty small compared to most I only needed an internal french drain installed in one corner of my basement. Every other company I got estimates from wanted to sell me there patented projects instead of just fix the problem. The actual work was done in one day with only two guys they were very quick and they did a quality job.

They were very professional, and knowledgeable. Did an excellent job on my basement problem. Would recommend to family and friends.

Friendly, knowledgeable, professional and best of all gave us a report that we didn't need any work done at this time, which was very good news to us. We would call him again if anything came up.

Mr. Stull was very professional from the first contact with him through completion. He did a great job communicating with me regarding setting up an appointment, assessing the problem, describing the solution, answering my questions and working with me through the process. His experience is very evident and I would not hesitate to recommend his company to others.

They were very professional. They recommended that we have mold removed as well as an internal french drain installed. When we financially could only do the mold removal they did not question us or hesitate to help. We are moving in to a new house and if anything comes up there we will definitely use Keystone Basement Systems!

Very professional. Explained procedure very well. I understood exactly what Keystone was going to do and how it would work. The owner visited me on the second day as I requested to check on the progress.

Very professional, they came at the scheduled date and time. Got this job done in one day and left my basement clean. I am very pleased.

Very Friendly, timely and thorough.

They do a terrific job and I would recommend him.