Excellent Services

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Excellent Services has been servicing customer's for 30+ years and operates as a family owned and operated business. We are a full service professional Carpet - Upholstery - Area Rugs - Floor cleaning company servicing the surrounding areas of greater Pittsburgh, PA region. Jim Gallagher is the owner/operator of the business, and specializes in both residential and light commercial Carpet and Upholstery cleaning, as well as Area Rugs, Oriental Rugs, Ceramic Tile & Grout, Hardwood Floors, Vinyl Floors and Linoleum Floors. Excellent Services has been awarded the Angie's List Super Service award from 2014 - 2024. We use the industries best truckmount hot water extraction steam cleaning system. We also offer fabric protectors for both carpeting and furniture projects. If needed, we carry a complete line of specialized products to treat a variety of odor problems, including foods and pet odors. Fully trained, licensed, insured & certified. Spot, stain & odor removal experts! Quick drying time! Prompt reliable service! Depending on availability, emergency needs will be considered. Safe products for people, pets, and the environment! Guaranteed affordable pricing - no hidden cost! No false advertising - no bait and switch! Fully Insured For Your Protection! Day and limited weekend appointments available. Locally owned & operated – our 37th year. To learn more and review our weekly specials, please call our toll free # at (866) 802-5220, or visit us on the web at: www.excellentservices.biz or send an email to : jim@exservpgh.com or send a text message to: 412-331-5220 Excellent Services, "OUR NAME SAYS IT ALL"

Business highlights

37 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & Light Commercial Cleaning of Carpet, Area Rugs, Upholstery, Hardwood Floor, Vinyl Floor, Linoleum Floor Cleaning, Tile & Grout Cleaning & Sealing, Deodorizing/ Sanitizing, Spot & Stain Removal, Scotchgard Soil Protectant, small pressure washing projects.

Services we don't offer

Air Ducts, Carpet Stretching, Drapery Cleaning, Floor Polishing, Refinishing, Waxing, or Buffing.

Amenities

Free Estimates
Yes
Senior Discount

over 65 sr. citizens receive 10% discount toward services provided.

Emergency Services
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.9269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 101-125 of 269 reviews

Lynette P.
10/2017
5.0
carpet cleaners
  + -1 more
It went very well. They were very thorough and we are happy with the results.
Description of Work: Needed carpets throughout the house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jeffrey S.
10/2017
5.0
carpet cleaners
  + -1 more
Did a good job. Carpet looks great.
Description of Work: Cleaned basement carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Linda M.
10/2017
5.0
carpet cleaners
  + -1 more
I was very happy with the carpet cleaning by Excellent Services. They were on time, professional and got the job done in a timely manner. They removed stains that previous carpet cleaning companies could not remove.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Carolyn C.
09/2017
5.0
upholstery cleaning
  + -1 more
All chairs cleaned up very well, with only very minor spots remaining. We were very satisfied with the results.
Description of Work: Four upholstered chairs were damaged by water and falling plaster resulting from a leak on our second floor. The chairs had water marks and plaster spots. Worked quickly and efficiently. Very happy with the results

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

Mark C.
09/2017
5.0
carpet cleaners
  + -1 more
Great experience, easy to deal with, courteous and on time. They did a great job!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon K.
08/2017
5.0
carpet cleaners
  + -1 more
Extremely happy with the professionalism and individualized approach from Jim and Mike. The cleaning was excellent (no pun intended) -they made my stairs from the basement look like I got new carpet. I have used several other companies through the years, but from now on will only use Excellent Services.
Description of Work: Carpets cleaned and scotch guarded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jo W.
08/2017
5.0
carpet cleaners
  + -1 more
They called me back right away. After discussing what needed to be done, they gave me an estimate and I scheduled the work. He cleaned a small section of tile to see if it would give the desired effect. It looked great so he did both the tile and the carpet. The carpet had not been cleaned in a number of years so we were not sure how well it would clean. In the end it looked much better than I anticipated.
Description of Work: Carpet and tile cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles M.
08/2017
3.0
carpet cleaners
  + -1 more
We felt the carpet cleaning was very good however, after they left, we realized they hadn't moved any of the furniture...not even a standing lamp. They simply cleaned around all the furniture. You can see the difference now between where they cleaned and didn't clean. We left them a message inquiring about this and they, responded back that they would have moved the furniture if we had asked. They were uninterested in the issue. We noted afterward that their terms and conditions asked that customers not remove paper underneath legs of furniture until the carpet dried so it seesm like they usually do move the furniture?
Description of Work: We had one bedroom's carpet cleaned and a spot cleaning in another bedroom.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Excellent Services
Excellent Services has many customer's requesting that we clean around their furniture, or "just the traffic areas". This customer is making the assumption that we move everything on every project, and that is a bad assumption. We removed many spots & stains from this customer's carpet, and showed the great results as we cleaned.

Cynthia T.
08/2017
5.0
carpet cleaners
  + -1 more
Jim was prompt, very careful to respect my home, did a superb job, and left me with beautiful clean carpet. Almost dry by the time he left. Unlike others you could tell the dirt was truly being sucked out with the dirty water. Best contractor for carpets in 15 years! Thanks
Description of Work: Carpet cleaning, steps, area rug, and wall to wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sarah R.
07/2017
5.0
oriental rug cleaning
  + -1 more
Jim and Mike were a great team - promptly returned my initial call, explained the process for me, and got me on the schedule quickly. On the day of the service, they were very professional and punctual, and kept me informed as to what they were doing. They did a great job on the area rugs. I would definitely hire again.
Description of Work: In-home cleaning of four area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
07/2017
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Jim and Mike were prompt, reliable, careful, thorough, and very personable. We were absolutely delighted with their work. The stained grout in our kitchen looks almost like new -- I never thought it could be brought back to life! The grout cleaning was about $1.55 a square foot.
Description of Work: We had upholstery, area rugs, and grout flooring cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee R.
07/2017
5.0
carpet cleaners
  + -1 more
They did an excellent job. I would hire them again.
Description of Work: They cleaned my carpet in 3 rooms. The carpet had a bad dog smell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

donna D.
06/2017
5.0
carpet cleaners
  + -1 more
They asked many questions to ensure the services provided met my expectations which they did. Great team that I felt comfortable leaving alone in my home. They care about the services they provided as they own the company vs. hired help. Would definitely use again and recommend to family and friends.
Description of Work: cleaned carpet and area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA B.
06/2017
5.0
upholstery cleaning
  + -1 more
They were terrific. They put a tarp under the sofa and protective pads under the sofa legs. They asked in advance if I wanted scent (not!), were thoughtful about blocking in my neighbor in my shared driveway. Having recovered several balls under the sofa (surprise!) they occasionally threw one to my dog. I would definitely use them again.
Description of Work: clean 21-yr-old pale velvet sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

robert B.
06/2017
5.0
carpet cleaners
  + -1 more
They did a very good job. All carpet was spot cleaned as well. They were in and out in about 3 hours.
Description of Work: Three large rooms, two sets of stairways, long upstairs hallway and some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John G.
06/2017
5.0
carpet cleaners
  + -1 more
Everything is bright and clean. Stains gone.
Description of Work: Traffic areas for three bedrooms, hallway and stairs. Removal of stains in three areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$282

Donna H.
06/2017
5.0
carpet cleaners
  + -1 more
I couldn't be more pleased with the job Excellent Services did for me. I expected the steam cleaning to be good, based on its Angie's List ratings. It exceeded my expectations. My call for service was promptly returned the same day and the work was quickly scheduled. Every step of the process was professionally and kindly handled. I was pleased when I saw the powerful, commercial equipment hooked up to the truck and learned that steam would be used. The end result: All of the carpet, including the bad spots, were spotless in no time. I also had a very effective deodorizing done because of our old dog. On completion, The carpet was just a bit damp and dried in no time. Best carpet cleaning ever. I learned a long time you pay for what you get and bargain cleanings are throwing away good money. These guys are real pros, have top-of-the-line equipment and know what they are doing. I'll be calling Excellent Services from now on.
Description of Work: Carpet in three rooms, two flights of steps, two landings spot and overall cleaning and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Martha B.
06/2017
5.0
carpet cleaners
  + -1 more
Very well, spot treated carpet stains.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna H.
06/2017
5.0
oriental rug cleaning
  + -1 more
The services were great. I would recommend them. They did an excellent job.
Description of Work: They did rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Patrick S.
06/2017
5.0
carpet cleaners
  + -1 more
Everything went great from start to end!
Description of Work: Wall to wall carpeting in upstairs hallway and four bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Nita D.
05/2017
5.0
carpet cleaners
  + -1 more
They did a great job. They were professional and got rid of a lot of dirt other companies were not able to.
Description of Work: cleaned the carpets in our office

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan H.
05/2017
5.0
carpet cleaners
  + -1 more
They did a fantastic job, will definitely use them again.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol R.
04/2017
5.0
carpet cleaners
  + -1 more
Jim and Mike were wonderful. They had to readjust their schedule to accommodate an unexpected issue for me, and they were gracious in dealing with my scheduling conflict. When they arrived, they worked quickly and thoroughly. They had to deal with a number of pet stains, and, although all could not be totally eliminated, my carpets look and smell great. Any communication with Jim was professional: calls were returned in a timely manner, and the phone estimate was accurate. I have hired a number of different carpet cleaners over the years, and I think I finally found one I will use again and again.
Description of Work: Carpets cleaned in 3 rooms, stairs, and hallway. Scotchgard applied to all areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Terri M K.
04/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was happy with the service that Jim and Mike provided. They showed up on time. They were extremely respectful of our home before, during and after the job was completed. They did a great job.
Description of Work: We needed our carpet cleaned (approx. 400 square feet) to maintain the manufacturer's warranty. I decided that while they were here I would also have a couch and over-sized chair cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Suzanne P.
03/2017
5.0
carpet cleaners
  + -1 more
They were excellent. I would tell people to go for it, and to definitely use them. The workers were excellent. They did a very professional and thorough job. They're very courteous.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

4007 Crabapple Ln, MCKEES ROCKS, PA 15136

http://www.excellentservices.biz

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Auto Detailing

FAQ

Excellent Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 9:00 AM - 2:00 PM

Excellent Services accepts the following forms of payment: Check
Yes, Excellent Services offers free project estimates.
Yes, Excellent Services offers eco-friendly accreditations.
No, Excellent Services does not offer a senior discount.
Yes, Excellent Services offers emergency services.
No, Excellent Services does not offer warranties.
Excellent Services offers the following services: Residential & Light Commercial Cleaning of Carpet, Area Rugs, Upholstery, Hardwood Floor, Vinyl Floor, Linoleum Floor Cleaning, Tile & Grout Cleaning & Sealing, Deodorizing/ Sanitizing, Spot & Stain Removal, Scotchgard Soil Protectant, small pressure washing projects.
Air Ducts, Carpet Stretching, Drapery Cleaning, Floor Polishing, Refinishing, Waxing, or Buffing.

Contact information

4007 Crabapple Ln, MCKEES ROCKS, PA 15136

http://www.excellentservices.biz

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 2:00 PM