I was very much pleased with his workmanship, the politeness of him, & his helpfulness in taking care of additional stains.
Description of Work: Cleaned 4 areas of rugs & steps also. Was able to clean stains left by other rug cleaners. Also explained how to take care of stains between cleaning.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise D.
11/2013
5.0
carpet cleaners
+ -1 more
The tech explained the service.Recommended disinfectant since has in a basement, cleaned carpet. It took less time than be estimated.
Description of Work: Clean basement carpet / steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Cynthia W.
10/2013
5.0
carpet cleaners
+ -1 more
I have used Chem Dry of Mars for years. I used them today for cleaning and deodorizing my family room and dining room carpets. The service is excellent. Linda is always friendly and very responsive when scheduling the service. John Fritz went above and beyond with the cleaning.
Description of Work: Carpet cleaning of Family room and dining room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gwen H.
09/2013
5.0
carpet cleaners
+ -1 more
We have been using Chem Dry of Mars for years. They do an excellent job. We have had some catastrophic spills of spaghetti and soda pop that they have been able to remove. As always they are professional and on time.
Description of Work: They cleaned 3 rooms, 1 set of stairs, 2 hallway runners, and one long hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Melinda B.
09/2013
5.0
carpet cleaners
+ -1 more
The gentleman showed up when they told me he would. Was there for 3 hours very thorough. My carpets look like new again
Description of Work: Cleaned my carpets in 3 bedrooms, living room, tv room, steps and hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Peggy M.
09/2013
5.0
carpet cleaners
+ -1 more
Excellent. Professional demennor, will continue with Chem Dry of Mars or annual basis.
Description of Work: Wall to wall cleaned carpet thru out house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lauren B.
09/2013
5.0
carpet cleaners
+ -1 more
Appt was made for day after I called, technician friendly & on time. Good results, cleaned up afterword, used 20% Angie's List discount.
Description of Work: Carpet cleaning in 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Deborah T.
09/2013
5.0
carpet cleaners
+ -1 more
John was on time. Arrived at 8 AM. Was professional with questions, pricing, took from 8 to 1 to accomplish set up, cleaning & clean up. I've been using for years.
Description of Work: Cleaned LR - DR - family room carpets, hallway & 2 flights of stairs. Carpet is 13 yrs old but looks like new - all old stains are gone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sarah K.
08/2013
5.0
carpet cleaners
+ -1 more
Very well. Our carpets were in dire need of cleaning and almost every stain came out. I have used Chem Dry of Mars for at least five years and they never disappoint. We get our carpets cleaned twice a year, and this time I used the disinfectant since we have a one year old dog (who is now completely house-broken). Just wanted to be sure everything was very clean because we have slumber parties on the floor occasionally, at birthday time. I have NEVER found the work to be lacking & the cleaning is always very thorough. The cleaners try their very best to get everything looking pristine, and for the price...I am glad. Lisa, who schedules the appointments is SO NICE and congenial on the phone and she is always able to work us into the schedule, even whe I call at the last minute, which I did this time! There are other Chem Dry service providers in the area, but Chem Dry of Mars has proven to be the BEST!
Description of Work: Cleaned the carpet in my living room, steps that lead to basement, steps that lead to second floor, hallway, master bedroom and two other bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Phyllis U.
08/2013
5.0
carpet cleaners
+ -1 more
Justin carpet cleaner, arrived fifteen minutes early, immaculately dressed in Chem. Dry uniform, reviewed area, reviewed price, setup equipment directly to work with job completed. This company also has immaculate trucks! Justin was polite and a gentle man. This company always calls the next day to make sure. You are satisfied. Rugs, couch, chair and not sopping wet! I have used them since 2002. The best! Always send you coupons received. So to discount.
Description of Work: Cleaned sofa, four dining room chairs and all carpeting on first floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$328
Jay S.
08/2013
5.0
carpet cleaners
+ -1 more
On time. Very professional, knowledgeable.
Description of Work: Cleaned our family room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Pamela F.
07/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Spoke with Linda to schedule carpet cleaning. She explained everything in detail and quoted a price based on my estimate of square footage. I received a reminder call and tech John arrived promptly on scheduled date. When he arrived I asked if it was possible to add the cleaning of the upholstery. (I had not realized how much it was needed until I started preparing the rooms for the carpet cleaning.) He measured the rooms and then gave me a price closed to the estimate for the carpet and a price for the cleaning and protection of the furniture. I had an online coupon for the additional work and he honored that. He tested the furniture and then proceeded to clean everything beautifully. There were some spots on one loveseat that I hadn't been able to remove and he did. He also found some oil spots on the carpet under one loveseat (apparently from the recliner mechanism) and removed those. John was professional, efficient and neat - everything was replaced and he even wiped down the hardwood stairs before he left! I will definitely use them again.
Description of Work: Cleaned carpet in bedroom and gameroom, 3 loveseats and 1 chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Beth S.
07/2013
5.0
carpet cleaners
+ -1 more
John Fritz cleaned my carpet and was professional and very friendly. He was supposed to come b/w 1-3 pm and came at 1:30 pm which I really liked so I didn't have to wait a while. He explained what the difference was b/w theirs and steam cleaning. I previously had steam cleaning and had stains reappear after a couple days (done by another company). All the nasty stains such as dog stains and unknown stains came out. he would personally get down on his hands and knees to work on an especially hard stain. My carpets have never looked this nice, even when I moved in to rent. The carpets dried within a couple hours instead of having to wait all day. I absolutely loved everything John did and my carpets look brand new. Plus, they were very quick to schedule me in and I also previous to the cleaning had someone come over and take measurements so that I could get an estimate and it was right on. Highly Recommend!!!
Description of Work: He cleaned my living room, dining room, and computer room carpets which were heavily stained from my dog and other unknown sources.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Carol Z.
12/2012
5.0
carpet cleaners
+ -1 more
The technician was on time, friendly & very professional. Linda had explained on the phone the process & what would be done. This was explained to me again by John & then he went right to work. There were some tough food & dog stains on my carpeting which is beige in color but as I write this I feel like I just had a new rug installed. Initially, I thought the cost was a little high but certainly not for the excellent service and end result I received. I would definitely recommend this company to others and I will use them for future jobs
Description of Work: My living room, dining room & master bedroom carpets were cleaned and the service took about 2 hours. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
SARA C.
11/2012
5.0
carpet cleaners
+ -1 more
Went very well. Gentleman arrived on time. Was highly professional and friendly. Services performed to exact description and time frame indicated.
Description of Work: Cleaned all carpeting in home. Very thorough work. Did an excellent job. I will use again in the future. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Nelson W.
06/2012
5.0
carpet cleaners
+ -1 more
I used them regularly over five years ending in 2010. Maybe more than five years. I had carpet in my bedroom. I also had a cat that would produce problems from time to time. They would come in and clean those carpets. When they cleaned them they looked like new. They also sold a thing in a spray bottle that you could use in between the visits. Where you spray it on a stain and let it sit for thirty seconds then wipe it up with a rag. It almost would variably get the stain out. They did a great job.
Description of Work: I used Chem - Dry to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James R.
02/2012
5.0
carpet cleaners
+ -1 more
This company is wonderful. They use a unique drying technique that is absolutely great. I highly recommend their services.
Description of Work: They came to my home and cleaned the carpets in my living room, hallway and bedroom.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James S.
01/2012
5.0
carpet cleaners
+ -1 more
I expected a call at 8 to tell when to expect. Instead he showed up. The tech - Justin - was outstanding. Gentleman, very professional, very thorough, knowledgeable about specifics. Supplements - anti infectives, stain protectors - were available as expected. Discussion but No pressure. I took for some areas, not others. Took ~ 5 hours. Perhaps all employees are as good, but I suggest asking for Justin. Note - this was DryChem of Mars, which is not specified in Angie's listings.
Description of Work: Clean & spot carpet in 5 rooms & 2 flights of stairs. About 700 st ft deep white pile & 200 shag carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
kristine M.
01/2012
5.0
carpet cleaners
+ -1 more
They're good. They do a good job.
Description of Work: I use Chem-Dry for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John T.
01/2012
5.0
carpet cleaners
+ -1 more
They always follow up. I have always had wonderful service with them. They are a little pricey but very nice.
Description of Work: I have used them for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley B.
10/2011
5.0
carpet cleaners
+ -1 more
I spent about $230 on that service. They did a really wonderful job. The people were very nice, fine, very efficient, and very quick. They did a good job too and everything looked great. They did not move anything.
Description of Work: I used Chem-Dry a couple of weeks ago for carpet cleaning for two sets of steps, two hallways and actually there was a traffic area in one bedroom and one living room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Alan and Marsha G.
08/2011
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They did an excellent job. The people were very courteous and they were very courteous in taking care of my home so I didn't have any issues afterwards. They did a very good job with both the carpet cleaning and upholstery cleaning. They were an excellent company and did a good job. Their prices were very reasonable and that is one of the reasons I called them. I would absolutely use them again.
Description of Work: I used Chem-Dry to do carpet cleaning and upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jo Ann C.
07/2011
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I've used them for a number of years. They are really good. They do a great job and they are all natural. Their system is such that we can walk on the carpets within a couple of hours if not sooner. They might be a little high but I am willing to pay it. They are also good about coupons.
Description of Work: I used Chem-Dry of Mars to clean my carpets and sofas. They last did every carpet in our house and 2 big sofas.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Thomas B.
05/2011
5.0
carpet cleaners
+ -1 more
They were fine and they did their job, so I didn't have any problem at all with them. They got my carpet pretty clean. They did everything I wanted them to do. The quality of their work was good and I didn't see anything wrong with what they did. I would use them again in the future too.
Description of Work: I used Chem-Dry's service for carpet cleaning in April
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rodger B.
04/2011
5.0
carpet cleaners
+ -1 more
I was happy with the overall result and it wasn't moist. The technicians were fine, when they were interacting with me.
Description of Work: Chem-Dry did carpet cleaning for us probably a year ago.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Stone and Gravel
FAQ
Chem - Dry of Mars is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 11:00 AM
Chem - Dry of Mars accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Chem - Dry of Mars offers free project estimates.
Yes, Chem - Dry of Mars offers eco-friendly accreditations.
No, Chem - Dry of Mars does not offer a senior discount.
No, Chem - Dry of Mars does not offer emergency services.
No, Chem - Dry of Mars does not offer warranties.
Chem - Dry of Mars offers the following services: Carpet, rug, grout, upholstery cleaning, tile & stone care.