Chem - Dry of Mars

The technician did an excellent job. I was very pleased with the results. Before talking to Chem-Dry of Mars I thought I would need someone to remove my wool area rugs for cleaning but they were able to clean them in place.

He was honest and knowledgeable and didn't try to take advantage of me.

I have been using Chem Dry of Mars for several years now. They are always punctual, courteous and professional. Linda in the office is pleasant to speak to and does her best to get you on the schedule as soon as possible. We recently had a pet pass away and had quite a mess to deal with on our carpet and rugs. Linda showed such compassion at the passing of our beloved pet and had someone out to take care of it for us. The worker was able to get the stains cleaned and assured me that in a few days they would be completely gone and they were. A++++

I was well very pleased. I do use their spots things previously and I don't have as many spot marks that I had previously had and he did do a good cleaning. He did have a young fella that helped him this time so it didn't take him the fourth and third day like he did previous two years prior. So it's almost like two years or not quite three years the previous time whenever he had come out the time before, so they had been dirty. I would highly recommend them to anyone. They do very well, they run their super over the rugs and clean and then move all the furniture, you're furniture all gets moved and they do around the baseboards. I have no problems of trusting them being in the room and leaving the room with them. I was keeping an eye on them but they were in my bedroom and they were in the different rooms where there were things and I did not worry about anything walking out the door. They were punctual. They were about 10 minutes late and it was because of the traffic of where they were coming. He had a fella that helped him this time and he was showing him the rug and showing him what to do and what not to do and he was showing him what he did and the kid was following through and doing everything right.

I was utterly amazed at the quality of work that technician Eric Kowal provided through Chem-Dry. Our family room takes a lot of abuse from traffic, food and wine spills, and life in general. There is wall-to-wall carpeting there that is about 12 years old and in embarrassing condition. I thought I would have to replace it for sure but decided to see if Chem-Dry could work a miracle. I have used them before with good results, but this was a real challenge. Eric worked tirelessly on those stubborn spots, some of which were red wine that I had been unsuccessful in getting out. Amazingly he turned that disaster of a rug into a thing of beauty. If I hadn't seen it with my own eyes I wouldn't have believed it. This is an excellent company with excellent employees. Mary, the receptionist, is both gracious and efficient. The appointment was scheduled within a few days, and I received two reminder phone calls from Mary about what to prepare. Eric, our technician, was prompt, pleasant, and certainly hard-working as I illustrated above. No question -- they deserve a rating of A+++. Thanks, Chem-Dry! You have a customer for life.

Joe and Ken arrived on time (could have been early but we were not ready). After taking measurements and giving us a quote that we accepted, they went to work. Both men were very personable and did a great job of cleaning with attention to detail, especially in heavily stained areas. They finished in less than 3 hours, and the carpeting looks great.

I couldn't be happier. Linda, who does the scheduling, is personable and sensitive to customer's needs. Joe and his colleague, who did the cleaning, were both prompt, friendly, helpful and professional. Before cleaning, they thoroughly vacuum all areas with a high-powered commercial vacuum. The combination of conscientious effort (four hours) and top-notch professional equipment left my carpets looking like new. This is no easy feat because I have three dogs and two cats. I have used Chem Dry of Mars about once a year for the past several years, and I have found that the quality of the cleaning and long-lasting results are well-worth the price, which initially seems higher than some competitors.

The providers showed up on time and explained the process of how the cleaning would go. They would review the area, measure, provide an exact price and then begin work once the costs were confirmed. I already had the ballpark costs so I was not surprised by the exact cost. The guys got to work. They were dressed professionally and were very polite. They worked hard to get my carpets cleaned - going over the carpet multiple times, hand-scrubbing the steps, etc. I was impressed! I even joked with one of the technicians, Joe, that he didn't need to workout that day because he already got his workout cleaning my carpets. The carpets look amazing! I'm not sure why I waited so long to have them cleaned.

Service was professional as well as informative. Very thorough job. We were given recommendations of what products to use not use on our carpets to prolong its life. We also purchased some of Chem - Dry's brand of spot/ stain remover which works exceptionally well.

Excellent service. Carpet looks great.

They showed up on time they were polite and able to answer my questions.

Hard worker. Pre treated and retreated some spots, our carpets look very nice.

Excellent. Very thorough, pleasant. Surprisingly quiet. Great job!

Very nice and professional. Only 1 technician so it took 2 hours. Did a good job. I had just moved and there was no furniture to deal with.

Jeff was pleasant and did a very good job.

The two men were on time and very professional. They did not waste any time and were careful with our furniture. I was pleased with the carpet cleaning they did. Also our furniture was replaced.

John was awesome. Knew his job and did it expertly

Cleaner arrived on time and did an excellent job.

John was courteous & professional, reviewd job, quoted a price, and cleaned carpet. No complaints, would use again.

I would use this company again in a minute! The gentleman arrived on time and got right to work. my carpet is more than 30 years old, and the chairs are probably 15 years old and they look wonderful. He was able to remove the heavy dirt in the kitchen doorway and the traffic areas look great too. So far, none of the stains have come back. They were more expensive than a Magic Mist or a Stanley Steemer, but it was well worth it. The worker explained that, because they don't use a chemical based cleaner, they carpets don't get sticky, so the stains don't come up in the same place in a few days, and he was right. About 5 minutes after he left, the company called me to ask if I was please with the carpets and if the worker did a good job. Don't hesitate to use this company!

Everything looked so nice when completed. I will definitely use them in the future

We had the office, living room and steps cleaned. The technician was prompt, very professional and extremely helpful. I have never used a carpet cleaner before and his knowledge of carpet cleaning made me comfortable with my choice. I would definitely use the services of Chem-Dry of Mars again and recommend them to everyone.

cleanarpets in 4 rooms. John was very professional and did a great job.

Justin was on time & explained everything. Brought in his equipment and started to clean carpets. It took about 1 hour and the carpets look like new. Justin was very friendly and professional. The price was reasonable.

Very efficient and kind. Very timely. Sold that it would be about 2 hours of work.