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Leaf Floor Covering

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Full service floor covering retailer family owned & operated since 1980. Newly remodeled 7000 square foot showroom featuring all major brands of carpet, hardwood, porcelain tile, laminates, and vinyl. Expert sales staff and installers whose #1 goal is complete customer satisfaction.

Business highlights

45 years of trusted experience

Services we offer

Sales and installations of carpet & rugs, ceramic tile, hardwood, laminate & vinyl flooring.

Services we don't offer

Hardwood Floor Refinishing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 110 reviews

Gail O.
02/2013
5.0
carpet installation
  + -1 more
It went well. They arrived late but worked quickly. They did everything I needed, especially responding quickly on very short notice. The crew was polite and professional.
Description of Work: Leaf Flooring Carpet installers came a bit late, but arrived the day we arranged. They gave me a bid on carpet stretching and also performed stretching on 2 rooms. They charge $125/hr for this service. The work was acceptable and done quickly. The crew was courteous and friendly. I would use them again. They arrived the day after I called and requested services-very quickly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Patricia W.
01/2013
3.0
carpet installation
  + -1 more
Went to Leaf for a quote after going to Home Depot and having a quote in hand from there. We arrived just before 1pm and a sales person happend to find me as I was looking for help. As I explained what I was looking for, she was not very friendly. She seemed to do the minimun required of her, as I think I interupted her lunch sitting on the front desk. She immediately grabbed a sample, didn't explain anything about it, and gave me a price quote of more than 2x the price of HD. She then called the manager and came down on the price, still almost twice HD. I told her what the price was for HD and she said that they could not get anywhere near that with anything they had. So, I left. I still do not know what kind of carpet Leaf has nor why they are priced so high. She did not explain anything or try to sell anything. I was not impressed. I am sure there installation service is probably great, but I will take my chances with HD. I have had several things installed by HD and they have been supportive in fixing any problems that may arise.
Description of Work: Went to Leaf to get a price quote for carpet for our entire house.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
2.0

$5,500

Response from Leaf Floor Covering
We take all comments seriously. The sales associate who interacted with this customer was very disappointed that she had such a negative experience at our store. Our sales people do not work on commission so they are not pushy but try to give every customer the best product for their needs. The Home Depot sample was polyester, which we typically advise against. The client stated that she was selling her house and indicated that she was getting a low quality pad as well. We are competitive and try offer products in every price range but the price she was given by Home Depot seemed well below anything could offer. Unfortunately, it sounds as though she could have been swayed had we emphasized our superior service and dedication to quality products and complete customer satisfaction. We just received our second consecutive "Super Service Award" from Angie's List and if you read our reviews, we typically get raves. We truly regret giving anyone the impression that their business is not important to us.

James H.
11/2012
5.0
carpet installation
  + -1 more
Wok was done promptly as scheduled by their own staff Installation appears to have been done expertly and installers were very nice.
Description of Work: Carpet i living room, dining room. office, stairs, upper hallway and one bedroom was removed d and new padding and carpet installed. .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Mark S.
11/2012
5.0
carpet installation
  + -1 more
We really enjoyed the process at Leaf. We also went to Home Depot and Lowes, Leaf was the best of them all. We let them know what we were looking to do and they made it simple for us. We found an amazing carpet and the pricing was easy to understand. The measurement and installation process was simple and professional. They were responsive, helpful, and honest. Leaf sends their own workers to install your carpet....this is a huge plus compared to other companies that send sub-contractors. We will be back next Spring to complete our next project!
Description of Work: We purchased a new carpet at Leaf and had it installed a week later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

lorraine B.
10/2012
5.0
flooring contractor, hardwood floor
  + 0 more
I checked them out of Angie's List and he had wonderful reviews. The guy incharge of the project was outstanding. The crew did a fabulous job. The ladies in the office were able to answer all my questions. The job was done in one day and they cleaned everything up. I would highly recommend.
Description of Work: They installed hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,845

James A.
10/2012
5.0
carpet installation, flooring contractor
  + 0 more
We had our entire upstairs carpeted. This included 4 bedrooms, the hallway and the main staircase. The carpet and padding were high quality and the installation went seamlessly. The turn around time from quote, choosing carpet and then installation was very quick and the Lead staff were very punctual and professional. Leaf even restretched carpet in our finished basement that had developed a few humps over the last 4 years. Very pleased with them.
Description of Work: Four bedrooms, the upstairs hallway and staircase were recarpeted. Leaf removed all existing carpet and padding. Replaced carpet and padding, moved all the furniture from room to room and placed everything back perfectly. They restretched carpet we had installed in our finished basement 4 years ago for free and then cleaned up everything. Very professional job. Not one complaint.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

JUDITH B.
09/2012
5.0
carpet installation, flooring contractor
  + 0 more
The material was defective and had to be replaced. Eddie R dealt with the manufacturer and replaced the flooring even before the manufacturer found fault with their product.
Description of Work: New flooring was installed in the kitchen and mud room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Saroja L.
07/2012
5.0
carpet installation
  + -1 more
They could have sold me a new carpet but they recommended that I just straighten the carpet for now. To say the least I was very impressed and will use them in the future when I need to buy a carpet. In addition they installed a new carpet pad which has worked out extremely well compared to the cheaper carpet pad put in before.
Description of Work: They came out to straighten my carpet and installed new carpet pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George F.
07/2012
1.0
carpet installation
  + -1 more
I called them because they were highly rated on Angie's List. I called Leaf to get a home visit and an estimate for carpet installation and was told that they will not come out to my home until I have selected the carpet in their store. Unfortunately, they did not seem interested in ordering the carpet I need to match the rest of my house, only selling me what they carried in their store. The carpet I need can easily be ordered from the manufacturer, I just needed a quality installer. Oh well....Maybe Leaf should only be listed under Carpet Sales and not installation?
Description of Work: None

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Leaf Floor Covering
Leaf floor Covering is a full service retailer with a huge, beautiful showroom. When customers call, we always ask them to visit the store before we send an associate to provide a free estimate. Leaf installs everything we sell, and will also sell materials to any customer who has an installer. The one thing we will not do, is install material that was purchased elsewhere. That is our store policy and it prevents any complications that could arise with respect to manufaturers warranties. We will alsol gladly order material that we do not sample, provided we have access to that product. It is possible the member either wasn't specific about what he needed, or he wanted us to install carpet that was purchased elsewhere.

Joan C.
06/2012
5.0
carpet installation
  + -1 more
The carpet was stretched and the technicians cleaned up after themselves. Took less than 45 minutes to do the work. Very pleased with the job htey did.
Description of Work: This company was able to give me an estimate via e-mail since I needed to have carpet stretched in 5 rooms, but the rooms did not have any furniture thereby making it very easy to to the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John Z.
06/2012
5.0
carpet installation
  + -1 more
Went to store & selected candidate materials. Company came out within two days to measure and recommend installation approach. Received estime shortly thereafter. After making final decision, work was scheduled and completed on-time. Workmanship was excellent. Only complaint was that new quarter round molding could have used another coat of stain for more uniform color.
Description of Work: Replaced basement playroom flooring with sheet vinyl.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Frank D.
05/2012
5.0
hardwood floor
  + -1 more
Leaf flooring made a superoir bid for the work that included our entire bedroom wing. Unlike another offer that required us to contract a floor demoltion contractor then a floor installer. Leaf flooring was and is professional, from owner, material delivery people, to the installers. Everthing was done and delivered as promised. The owner himself worked a few hours on our job. The job was scheduled for 4 days. Thier workmenship was excellent, not only did they finsh a day early but they did a outstanding job. We highly recommend this company to anyone and we can't think of anyone else to do floor work for us. All sub floor squeaks are gone!
Description of Work: Our entire bedroom wing hardwood floors were replaced with nice new oak hardwood floors. This included three bedrooms, requiring removal of bedroom and closet doors. The old hardwood floors were removed and the sub floor repaired. The sub floor squeaked in numerous places in all rooms and was quite annoying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,226

myles M.
05/2012
3.0
hardwood floor
  + -1 more
Did OK jon overall and were professional but transition area near carpet and floor was gousged and uneven like they ran floor sander too long in spots. Just so-so work for the price.
Description of Work: Refinished kitchen floor

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Leaf Floor Covering
At Leaf Floor Covering, we aim for total satisfaction. This client never made us aware of any issues he had with our work, it was only by reading his report on Angie's List that this came to my attention. Since then, I have called him twice to address his complaints and have yet to hear back from him. This job was done in 2009 and he has only just published this report. I remember this particular job, as I personally supervised it. We were given a key and did the work while they were on vacation. As always, I called the client upon their return to make sure they were happy with the work. I am very suprised to hear otherwise, and again, in the event that a customer has any complaints, we address them immediately, always. Not only did this client call on us to refinish his floors, but we were the ones who did the original installation 15 years earlier. I welcome the opportunity to speak with him and resolve any issues he might have.

Catherine K.
05/2012
5.0
flooring contractor, hardwood floor
  + 0 more
This experience went very well. We were impressed with their quickness, neatness and how clean they were. They also provided this work with a good price.
Description of Work: They came to my house to remove and replace the kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen B.
04/2012
5.0
carpet installation, flooring contractor
  + 0 more
Ed from Leaf Floor Covering was prompt to respond to my request for an estimate. We were finally getting around to replacing our basement flooring after a flood caused by Hurricane Irene. Ed was very professional as was the person who answered the phone at Leaf Floor Covering's office. Leaf's estimate was very competitive and after speaking with several installers, I just had a good feeling about the company. I felt they cared about me as a customer and I didn't have to wait on line to be helped like when I visited a larger carpet retail/installaton company. Our installation went very well. The crew was professional, prompt, efficient, courteous and their work was outstanding. I can't say enough about this company. When I have flooring needs in the future, they will get my business. I got an Angie's List discount too. Our basement looks great. Hire them!
Description of Work: Leaf Floor Covering installed vinyl flooring in our basement and carpet on stairs to the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Eileen W.
04/2012
5.0
carpet installation
  + -1 more
I needed carpet repaired in two different places in my house. The company sent someone out right away and they were able to fix the carpet in less than an hour. The price was very reasonable and the service was excellent. I would definately recommend using this company!
Description of Work: Carpet Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

James S.
03/2012
5.0
hardwood floor
  + -1 more
overall a very good experience, the installers were professional and did professional work. the price was a bit high, and the sales people held back more affordable options from the sales floor; so definitely ask if there are any more affordable options you can consider. but they were polite and professional thru the experience. Probably costs a bit more than going the a big box store i think (only got half way thru the bid process with them, but was unimpressed with estimators and sales guys at lowes and home depot), but probably not that much more and the extra service was worth it to me.
Description of Work: Installed laminate flooring and cove molding around perimeter of three rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Karl M.
02/2012
3.0
ceramic tile
  + -1 more
Tile installation not level in numerous locations in the kitchen; gaps between tiles uneven; grout in breaking up and falling out in several locations in kitchen; returned several times to try to correct; in one case the replaced grout was different color and it looked worse than before the attempted correction. Of four thresholds, two incorrectly and sloppily installed; edges on trim not neatly cut and painted;grout has become very dirty -use of grout boost at extra cost seems to be ineffective and a waste of money; general sloppiness of kitchen installation. Powder room seems to be a better job for whatever reason. Have used this company for rugs and floor refinishing with satisfactory results but will never use again especially for any type of tile installation.
Description of Work: Replaced vinyl kitchen and powder room floors with ceramic tile. Removed plywood subflooring and replaced with new subfloor.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,000

Response from Leaf Floor Covering
Received a report from our client two years after installlation. No record on file of any call backs or complaints. Called our client same day as reported to us and inspected the floor at his convience two days later. Agreed with grout and transition issues and in process of replaceing the transitions and resealing the grout to a new color. We are confident this will make our client happy as we stand behind our work even after a long time period.

Vince G.
02/2012
5.0
carpet installation
  + -1 more
We had gone to Leaf Flooring because of all the positive reports on Angie's List. They turned out to every bit as professional as we expected. During the estimating and selection process we changed carpeting styles, colors and fabrics several times. The personnel there, particularly Rebecca and Ed R. were always courteous and helpful. Their crew arrived right at the time they said they would and completed the project in two days, which was their promise. They moved and reset all our furniture, with care, including a cherished Baby Grand Piano. We are extremely pleased with our new carpets and with Leaf Flooring.
Description of Work: Removal of old carpeting on stairs, hallway & 3 bedrooms. Installed new carpeting in Living Room, stairs, hallway and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

James S.
02/2012
5.0
flooring contractor
  + -1 more
The floors turned out fine. The technicians were very nice to deal with, and the work was very good!
Description of Work: They installed some hardwood vinyl flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan R.
01/2012
5.0
carpet installation
  + -1 more
The work was done in December. They were very friendly and helpful, moving furniture as needed, and left the area perfectly clean. The carpet looks great. We have already ordered more carpet from Leaf to replace the rest of the old worn material.
Description of Work: Leaf came out and gave me an estimate for replacing some water damaged carpet. They were very helpful in giving me separate quotes for areas covered by insurance and other, non-insurance related, areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,562

marie R.
04/2011
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The people at leaf flooring are excellant. They provide the knowledge about flooring that prevents you from making mistakes. We had an unusual site, where the previous flooring was not a good choice. They told us what wood flooring would work. The installation was flawless and the floor looks great.
Description of Work: WE HAD A FLOOR REPLACED. THE FLOOR HAD BUCKLED AND WAS VERY PROBLEMATIC. THE OLD FLOOR WAS BAMBOO, WHICH EVERYONE THINKS IS IMPERVIOUS TO PROBLEMS. NOT TRUE!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gail P.
03/2011
5.0
carpet installation
  + -1 more
We had an area of carpet in my husband's closet where the dog had dug at the seam and shredded the carpet in that area. We had pieces of carpet in the basement which could be used to replace the old rug in the closet. The technician showed up exactly on time and showed me that, although I had large pieces of carpet to use, only some of them would work because he had to run the carpet in line with the "nap" of the existing carpet. He seamed some pieces together and the reinstalled the new piece. Even tho I know there are seams in the carpet I cannot see them at all. He did a fantastic job and I would hire them again. I wish they had installed the carpet in our house originally!
Description of Work: We had an area of carpet in my husband's closet where the dog had dug at the seam and shredded the carpet in that area. We wanted to use pieces of carpet that we had stored in the basement from the original installation 11 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TAMERA J.
02/2011
5.0
hardwood floor
  + -1 more
They did a good job installing a hardwood floor in my kitchen. They worked around an issue I had with installing the floor around my dishwasher. They were very creative, timely and cleaned up after themselves. Also, they were affordable and I would recommend them to others.
Description of Work: Installed a hardwood floor in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

JOHN L.
02/2011
5.0
carpet installation
  + -1 more
Leaf does these jobs as filler, so they couldn't tell me an exact date and time when they would be able to service my home, but this was fine with me. The person in the store took my number and said someone would call me when they had a break in their schedule. I heard nothing for a couple weeks (again, fine with me) until one day they called with availability that day (literally 30 min from the time of call). Fortunately, I was able to break away from work and let them into my home. They were courteous and got right to it...the 3 rooms were done within 45 minutes. They did break a picture frame while moving a shelf. However, it wasn't an issue as it was not valuable. Note: Move anything breakable and of true value yourself, as they may have to move some furniture around.
Description of Work: They stretched the carpet in 3 rooms that had become wavvy

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

232-234 Lancaster Ave, Malvern, PA 19355

leaffloorcovering.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 8:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA025418
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
07/28/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Leaf Floor Covering is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 5:00 PM

Tuesday: 9:30 AM - 5:00 PM

Wednesday: 9:30 AM - 8:00 PM

Thursday: 9:30 AM - 5:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Leaf Floor Covering accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Leaf Floor Covering offers free project estimates.
Yes, Leaf Floor Covering offers eco-friendly accreditations.
No, Leaf Floor Covering does not offer a senior discount.
No, Leaf Floor Covering does not offer emergency services.
Yes, Leaf Floor Covering offers warranties.
Leaf Floor Covering offers the following services: Sales and installations of carpet & rugs, ceramic tile, hardwood, laminate & vinyl flooring.
Hardwood Floor Refinishing

Contact information

232-234 Lancaster Ave, Malvern, PA 19355

leaffloorcovering.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 8:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM