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Carney Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Carney Plumbing Heating & Cooling was founded in 1976 by Kevin J. Carney and Diane Carney. Although the operations are now in the hands of sons Kevin and Ryan, Kevin – or "Senior" as he's referred to by co-workers – remains involved in the company. The company is now in its third facility, located at 900 Bethlehem Pike, Line Lexington, PA 18932 on the border of Bucks and Montgomery Counties. Additional address - PO Box 79 Line Lexington, PA 18932. Carney Plumbing, Heating and Cooling

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing, Heating, Air Conditioning, Geothermal, Solar, Water Treatment & Indoor Air Quality.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
8%
3
7%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 151-170 of 170 reviews

Alexandra D.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Renee T.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: They had to put in hot/cold lines and new valves for a shower/bathroom remodel. The plumber was very knowledgeable, punctual and friendly. He was there to work on the toilet, but offered us advice on setting it in the tile correctly and the proper way the sink valves/hot/cold lines should be set. He offered the advice freely. I would absolutely recommend Carney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

lara B.
03/2016
5.0
handyman service, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$4

Edward A.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a new heating system installed. They've done several smaller jobs and maintenance for us and we could not be happier or more satisfied. Would-and have-recommended them and will happily do business with them in the future!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff C.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced complete HVAC system. From initial meeting and evaluation through install they were extremely knowledgeable, thorough, punctual, and clean. Matt evaluated our homes needs and the limitations of our present ductwork and sold us the best solution. He did NOT try to upsell anything that could not be justified with our situation ( poorly sized ductwork which we don't want to change.) VERY professional from start to finish. I got 6 estimates and they were the best all around provider. I will recommend them to anyone who is in the market for a system. Thanks guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from Carney Plumbing Heating & Cooling
Hi [Member Name Removed], It was a pleasure working with you and your wife throughout the installation process. We are lucky to have customers such as yourself. We hope the new system is working well for you. We look forward to serving you in the future. Best of luck, Sarah Kratz, Sales & Marketing Coordinator, Carney PHC

Steven W.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Woke to no heat. They came and diagnosed a bad igniter. Appt scheduled for afternoon the same day but an opening occurred and they came in the morning. I am very happy with their responsiveness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Carney Plumbing Heating & Cooling
Hi [Members Name], We appreciate you taking the time to write this review and are happy that you were satisfied with your service. We look forward to serving you in the future. Sincerely, Sarah Kratz Sales & Marketing Coordinator Carney PHC

Karen J.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired my heater and established a seri |Vice agreement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$608

Response from Carney Plumbing Heating & Cooling
Hi [member name removed], Thank you for taking the time to write this review. We look forward to serving you under your Maintenance Agreement. Thanks, Sarah Kratz Sales & Marketing Coordinator Carney PHC

Christina E.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: We received a quote for a new gas burner and ductless AC. The representative was very professional and knowledgeable. He was prompt and thorough. I appreciated that he was able to share a good bit of information on what we were interested in doing. He provided a very thorough written estimate and sent it via email which is my preferred method of communication. I would definitely use them in the future. We have not proceeded with the project yet because the cost was high but I would feel comfortable using them when we are ready to do the work.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria S.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
good no problems
Description of Work: fix switch for air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Howard C.
06/2014
5.0
handyman service, plumbing
  + 0 more
unknown
Description of Work: I had a radiator pipe burst while the outdoor temps where in the teens. I called about 11am and they had someone there 2pm to isolate the bad radiator so I could still have heat in the rest of my house. This was on a Friday afternoon. The same tech gave me an estimate to properly repair the problem. It seemed like a lot of money but I had nothing to compare it to. They came back on Monday and completed the job. They were nothing short of professional from the first contact to the final clean up. I subsequently learned that while maybe a little higher than some other outfits, I would gladly hire them again if the need arose.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ravi B.
04/2014
5.0
plumbing
  + -1 more
Prompt and professional.
Description of Work: Inspected furnace and changed a fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

joseph S.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
new heating and AC system
Description of Work: I used Carney Plumbing Heating & Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Brian B.
02/2013
5.0
handyman service, heating & air conditioning/hvac, plumbing
  + 1 more
They are fine.
Description of Work: I have maintenance contract with Carney Plumbing Heating & Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Chris B.
03/2012
5.0
plumbing
  + -1 more
See above, went very well.
Description of Work: We had a gas hot water heater replaced. Kevin was punctual, explained everything so we could understand it, and was done cleaned up and out almost an hour ahead of schedule. Price was fair. Very pleased ....Chris

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kris E.
11/2011
2.0
plumbing
  + -1 more
see above statement
Description of Work: I had a leaking hot water heater, I called for service on a Saturday morning and was informed that unless I was an existing customer that I would have to wait unitill next week for an apt. I then explained that I have no water to my house and that we were new intown due to our active duty olbilgations and that as we had just moved from our prior duty station. The receptionist said that doesn't change anything that we still were not current customers and that was that. Needles to say I will not call Carney Plumbing for anything ever again and I will go out of my way to let everyone know how this company treats active duty service members in this community.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Carney Plumbing Heating & Cooling
Unfortunately the member was not an existing customer among the thousands that we currently service. On weekends, nights and holidays we always give priority consideration to our loyal customers. We have 2 plumbing technicians along with 2 HVAC technicians rotate on call and are available after hours. Our policy as stated, is to take care of our loyal existing customers' needs first and if time permits and our obligations are fulfilled, we then will service someone who may be contacting us for the first time. On the Saturday in question our plumbers were overwhelmed with calls from our customer base and unable to service anyone new. Carney Plumbing Heating & Cooling takes pride in the loyalty extended to us by our customers and we reciprocate that trust. The member was informed as such and our Customer Service Representative offered to have our office contact the member on Monday morning, but that proved unacceptable. I am disappointed that a report as written, and published here, insinuates that we would mistreat, or discriminate against Active Duty Service Members. You see, we are Brothers in Arms, I proudly volunteered and served in The United States Marine Corps from 1968-1972, one of the most volatile periods in our nation's history and for the the member to put that nonsense on the table is reprehensible. Once a Marine-Always a Marine. Semper Fi !!!! Kevin J. Carney

Mark F.
04/2009
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They process went smoothly.
Description of Work: They installed heater and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Howard A.
01/2009
4.0
plumbing
  + -1 more
Adequate - a little expensive.
Description of Work: General plumbing repair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Donna P.
10/2008
3.0
water heater repair
  + -1 more
See above.
Description of Work: Our water heater failed Labor Day weekend. We contacted Carney, they put us off until Tuesday morning. They installed a new water heater at a price I thought was too high. On further research in industry sources the high side for this is $1100. We felt like we had been taken advantage of in an emergency situation.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$1,739

Response from Carney Plumbing Heating & Cooling
OUR INVESTIGATION REGARDING THIS REPORT RESULTED IN A LITTLE DIFFERENT SCENARIO THAN HAS BEEN DESCRIBED. FIRST THE TOTAL COST OF THE JOB WAS $1730.85, BROKEN INTO 4 COMPONENTS. #1 THIS PARTICULAR MODEL/STYLE WATER HEATER INSTALLED WAS $1429.54, #2 AS RECOMMENDED BY OUR LOCAL WATER AUTHORITY, AN EXPANSION TANK WAS INSTALLED AT A COST OF $176.36, #3 THE CLIENT ALSO PURCHASED A HVAC SERVICE AGREEMENT FOR $164.95, #4 A DISCOUNT COUPON FOR $40.00 WAS ALSO APPLIED TO THE TOTAL. THE CLIENT WAS NOT "PUT OFF UNTIL TUESDAY", OUR FIRST CONTACT WITH THE CLIENT WAS AT 7:20 AM TUESDAY, SEPT. 2, 2008. AFTER EXPLAINING OUR PROCEDURE OVER THE TELEPHONE THE CLIENT REQUESTED SERVICE. OUR TECHNICIAN WAS DISPATCHED TO THE HOME AT 7:32 AM. UPON FINAL DIAGNOSIS IT WAS DETERMINED THE WATER HEATER WOULD NEED TO BE REPLACED AND ALL PRICING FOR THE WORK DESCRIBED WAS GIVEN IN ADVANCE TO THE CLIENT BEFORE ANY WORK WAS PERFORMED. THE CLIENT, BY HIS SIGNATURE AUTHORIZED OUR TECHNICIAN TO PROCEED WITH THE INSTALLATION. THIS WAS NOT A NIGHT OR WEEKEND CALL, IT WAS EARLY TUESDAY MORNING, SO STATING THAT WE TOOK ADVANTAGE OF AN EMERGENCY SITUATION HOLDS NO MERIT. I AM NOT SURE WHAT ARE "INDUSTRY SOURCES" BUT THE CLIENT COULD HAVE DECLINED SERVICE AND MADE INQUIRIES WITH OTHER COMPANIES, WHICH WOULD REVEAL OUR PRICE WAS COMPETITIVE AND STILL HAVE AMPLE TIME TO HAVE THE JOB COMPLETED THE SAME DAY. UPON COMPLETION WE WERE GIVEN A CHECK FOR $1730.85 WHICH SUBSEQUENTLY WAS RETURNED TO US BY OUR BANK ON 9-5-08 FOR "NOT SUFFICIENT FUNDS" A COPY OF WHICH IS IN OUR FILES. THIS IS THE TIME THE CLIENT RAISED OBJECTIONS TO THE PRICE. A REFUND FOR THE SERVICE AGREEMENT IN THE AMOUNT OF $164.95 WAS AGREED UPON AND THE CLIENT THEN ISSUED A VALID CHECK ON 9-15-08. IN THIS CASE I FEEL WE PROVIDED VALUE AND TIMELY SERVICE AND I AM DISAPPOINTED THE CLIENT FEELS OTHERWISE. AT CARNEY'S, EVERY EFFORT IS MADE TO INSURE CUSTOMER SATISFACTION AND IN MOST CASES WE ARE SUCCESSFUL, AND ALTHOUGH RARE, EVERY ONCE IN A WHILE WE DO FAIL, AND THIS MAY WELL BE ONE OF THOSE TIMES. AFTER 32 YEARS OF SERVING THIS COMMUNITY OUR COMMITMENT TO HONESTY AND INTEGRITY HAS NEVER WAVERED NOR HAS BEEN SURPASSED. THANK YOU.

Alisa M.
11/2007
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Heating service check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

02/2004
5.0
drain cleaning
  + -1 more
KNOWLEDGEABLE AND FRIENDLY.
Description of Work: CLEANED DRAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

900 Bethlehem Pike, Line Lexington, PA 18932

https://www.carneyphc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Handyman Services,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Bathtub Restoration,
Gas Logs

FAQ

Carney Plumbing Heating & Cooling is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Carney Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Carney Plumbing Heating & Cooling does not offer free project estimates.
Yes, Carney Plumbing Heating & Cooling offers eco-friendly accreditations.
No, Carney Plumbing Heating & Cooling does not offer a senior discount.
Yes, Carney Plumbing Heating & Cooling offers emergency services.
No, Carney Plumbing Heating & Cooling does not offer warranties.
Carney Plumbing Heating & Cooling offers the following services: Residential & Commercial Plumbing, Heating, Air Conditioning, Geothermal, Solar, Water Treatment & Indoor Air Quality.

Contact information

900 Bethlehem Pike, Line Lexington, PA 18932

https://www.carneyphc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM