This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a locally owned and operated company that values honesty and integrity in all aspects of our business. Our major focus is on the quality our work and producing outstanding results. We are committed to creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
Very efficient and no surprises! A few setbacks but great communication and solved every issue. I didn't think I would ever have a dry basement but now it is and will be forever!!! Great pricing and awesome financing options too. Highly recommended
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John D.
02/2020
4.5
Did what they said they could do quickly and efficiently.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Dani B.
01/2020
5.0
All the employees were professional and honest. They did great work quickly and left everything wonderfully clean. Highly recommend this business
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark H.
12/2019
5.0
very satisfied. prompt service. quality work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Danielle V.
12/2019
5.0
We are new home owners who had a leaky basement. These guys beat the competition by almost 50%, and had AMAZING customer service. Trust me when I say that my husband and I are huge sticklers about customer service. And these guys are some of the nicest, most respectful guys We ve ever worked with. Would use them over and over (although I hope I ll never have to haha)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Crisane C.
12/2019
5.0
They were fast, knowledable and courteous. I would recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy M.
12/2019
5.0
Team arrived on time covered floors with drop cloths to protect, Worked until done. Very friendly & courteous. Seemed knowledgeable if needed I would hire again
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
James P.
12/2019
5.0
Hard working, strong handshakes, blue collar, and no nonsense. What you see is what you get. No sales manipulation. Straight talk, quality work and products, and worked hard at helping with obstacles and took care of your expected hiccups quick and responsibly. One of the best small town, small businesses I ve ever dealt with. Owner s parents apparently did a pretty darn good job too raising an honest hard working man as well. Trust is such a massive part of contracting these kinds of jobs and you re going to get exactly that! God bless this owner and business, we need more like this.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patty V.
11/2019
2.5
Phil is a great professional,price was good however, I was disappointed when I did not get my preferred appt. The men were late the following day. I had to call to find out if I was forgotten By the time they got there, I was so worked up, and then I fell and broke my foot and ankle. Off I went to the ER. I cannot tell you what kind of job they did because I cannot do steps. The men did leave all the basement lights on for me. A neighbor came over to shut them off. My rodent repellers were run over as i did not expect such a wide trailer. I will let you know in two months what kind of job they did.
Rating Category
Rating out of 5
quality
2.5
value
2.5
responsiveness
2.5
Yes, I recommend this pro
Jonathan H.
11/2019
4.5
{No comments provided}
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Michael L.
11/2019
5.0
Excellent workmanship. I would highly recommend their services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard L S.
11/2019
5.0
We were very impressed. They were prompt in responding to our request. The workers came when they said they would. They worked steady until the job was finished. They were very knowledgeable and polite. The price was very good. We are very pleased with the finished product. No water on the floor and the dampness and mildew smell is gone! I would definitely recommend The Basement Expert for your wet basement problems!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maile P.
11/2019
5.0
Phil, Sr. was extremely helpful in assessing our basement situation (indoors and outdoors) and designing the best plan for us. He did not try to sell us expensive systems which would have been overkill, but tailored the work to our personal needs and goals. It was also a great experience interacting with Phil, Jr., as well as the wonderfully hardworking crew headed up by Toby. Everyone really listened, answered questions, and cared that we were happy with the end result. The work was done efficiently and incredibly neatly. The outside drain system should make a huge difference to our basement in the coming years. Would highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,000
Virginia B.
09/2019
4.5
They gave a timely and accurate estimate, finished the work well and in a professional manner, gave frequent updates and explanations. We are very happy with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,350
Bill M.
09/2019
4.5
In the past we've tried to get an estimate from someone. They showed up when the said they would, gave an estimate, and we hired them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,640
Rebekah B.
07/2019
5.0
The job was completed on schedule and on budget, and the professionals were courteous and neat. We were very happy with the work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anne Marie J.
07/2019
5.0
They were professional, courteous, and completed the job in a timely manner. They arrived timely and got to work immediately. I was pleased with the finished job. I would highly recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,000
anne r.
05/2019
5.0
They are great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
Rich Z.
05/2019
5.0
I've been around construction most of my life, and I've never seen a 4-man crew work as hard as these guys did. They installed a 160 foot, 18" deep drain field on my property by hand, without the help of any machinery, in less than 8 hours. I was extremely impressed by their promptness, politeness, and professionalism. I highly recommend this business to anyone in need of a drainage contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,400
Joann E.
05/2019
5.0
Phil Sr. evaluated the waterproofing project previously done by another company. He advised as to what was done incorrectly and how his company would address this project properly. The work was done on a timely basis with a very courteous, efficient, and hard working team. I would highly recommend The Basement Expert as they are a fine company who cares about their customer's satisfaction.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
basement waterproofer
FAQ
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
The Basement Expert, Inc. accepts the following forms of payment: CreditCard
Yes, The Basement Expert, Inc. offers free project estimates.
No, The Basement Expert, Inc. does not offer eco-friendly accreditations.
No, The Basement Expert, Inc. does not offer a senior discount.
Yes, The Basement Expert, Inc. offers emergency services.