At Rohrer's One Hour Heating and Air Conditioning we are experienced in providing installation, repairs, and maintenance to heating and air conditioning problems in Central PA. We provide heating and air conditioning installation, repairs and maintenance using only quality parts and equipment. We provide only items that we can put our brand name behind. You are the most important person in our career and we will never forget that. At Rohrer's One Hour heating and air conditioning our residential technicians are properly trained, licensed and insured. We are family owned and operated and live right here with you ready to serve you. We will provide you with 24 hour emergency services at no extra charge. We call it weekend, night or day... same low price you pay. And with our guarantee, you know you'll be 100% satisfied with the results. So, for your heating and air conditioning service, repairs or installation contact us.
Business highlights
66 years of trusted experience
Emergency Services Offered
Services we offer
Heating & AC – Air Conditioners, Tune-Ups, Furnaces, Heat Pumps, Air Handlers, Boiler, Duct Cleaning, & Sealing, & Thermostats.
Description of Work: Replaced oil furnace with forced air compressor. They had us with heat within 24 hours. The price was a little higher than hoped but the options given could have saved us, but appreciated being presented with options.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from One Hour Heating & Air Conditioning
Thank you for your review and for your business. I'm glad that you found our process helpful. Thank you for your compliments and for allowing us to serve you.
Dena T.
07/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$340
Response from One Hour Heating & Air Conditioning
Thank you for your business and your review.
Robert M.
07/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: AC service. Checked system. Found crack in 1" PVC pipe draining system. Replaced about 6" of this drain pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from One Hour Heating & Air Conditioning
Thank you for your review and for allowing us to serve you.
Paula V.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: he cleaned and serviced the air conditioning unitin the basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you for you feedback. We appreciate your business!
LYNDA C.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Cleaned A/C, did the 20 point inspection, replaced a filter. Very professional. I realize that since it was a promotion through Angie's list he had to try to sell me something. He spent a great deal of time trying to sell me "packages." But I expected that. I will probably call them again if I need service to my A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from One Hour Heating & Air Conditioning
Thank you for sharing your review and feedback. We appreciate your business and your compliments. Thank you for purchasing our Big Deal and allowing us to serve you.
Donna M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: One Hour Heating and Air Conditioning came to prepare our AC unit for summer use. The service person was right on time, performed the service and provided feedback on the condition of our unit. It was a great deal at $49 since we've paid over double in the past with other providers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for sharing your feedback! I'm glad that you were pleased with our service. We appreciate your business!
Michael M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: They did what they said they would do and showed me some other things that I should have looked into. Very Professional. Will use this company in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for your compliments and for sharing this review. We are grateful for your business. Please let us know if you need anything else.
Timothy L.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: The rep was very professional and thorough. He really wanted to sell me one of several service plans which I was not interested in. He added 1lb+ Freon and the system seems to be working well.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$250
Response from One Hour Heating & Air Conditioning
Thank you for your business and for providing this review. We understand that all our customers do no desire our protection plans; we just simply want to make sure that each homeowner is aware of the benefits so that no one feels like they missed out. I’m glad that your system is back up and running. Please let us know if there is anything else we can do for you.
R. Joshua B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I connected with Rohrer's One Hour through an Angie's List promotion for an AC checkup. Seth C. arrived on time and was professional & polite throughout the entire service call. He was very thorough and answered all my questions as he performed his job. I have to say that we had another company come out about a week prior to Rohrer's for a checkup, and the other technician didn't complete even half the checks that Seth did. He did a great job representing himself and his company. The protection plans he described to me are comparable in cost to others in my area, but the service is what has us leaning toward Rohrer's at this point. I could not have asked for a better experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from One Hour Heating & Air Conditioning
We absolutely love hearing these words from our customers. Thank you very much for sharing. I'm pleased that we were able to serve you with a memorable experience. Thank you for allowing us to serve you and for providing this review!
Brian J.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: One Hour Heating and Air Conditioning performed the Angie's List $49 A/C tuneup on my system. Tyler was very professional and took the time to answer any questions. The checks were thorough and there was no pressure applied to perform unnecessary services. The only issue I had was scheduling the appointment since they are so busy and my time off work is limited as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
Harry R.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
Response from One Hour Heating & Air Conditioning
Thank you for your business and for your review.
Robert V.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Purchased a 20-pt A/C inspection before summer. Service tech was very knowledgeable and professional, and took time to answer all my questions and offer suggestions on how to keep the house cool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you for sharing your experience. We are proud to have techs who walk our customers through each step of the process. I'm glad we could be of service. Thank you for your business!
Patricia G.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I bought the 20 point inspection for $49 for my air conditioning unit. They were on time and did as was expected. They informed me of a part which may need attention in the future and gave me options for service plans I could purchase as well. There was no pressure sales pitch, just the facts and what was available. I would use them again and recommend them for use. I do plan to purchase a service plan which will cover the part I may need to fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you for sharing your review. I'm glad that we could be of service to you. We are grateful for your business!
Diane S.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Inspected ac. Replaced filter. Explained maintenance package.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from One Hour Heating & Air Conditioning
Thank you for your business and your review!
emma M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for allowing us to serve you.
David H.
06/2014
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: My central AC wasn't turning on, paid for a service call and they came out right away, that was the good part. Tech proceeded to look at the system and after 15 minutes came up and told me that 4 components needed to be replaced at a cost of nearly $1000. He recommended that I not do that because of the age of the unit(1998). He then called a sales rep over to sell us a whole new HVAC system. | |To get a second opinion I call a friend who owns commercial buildings and he sent his HVAC guy out. He fixed the unit with a $150 part and told me "I would love to sell you a new system but you don't need one yet". When I informed the One Hour sales rep about his comment he didn't respond and I haven't heard back from them. | |One Hour is a sales organization and not a service organization, that is fine, that industry is full of of these type of companies. Just be aware that if you are looking for service and an honest evaluation of your situation don't call these guys. If you want to buy a new system, they are courteous, professional sales people who almost had me sold. Like you do with a doctor, get a second opinion!
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from One Hour Heating & Air Conditioning
Thank you for your review and for detailing your concerns. I wanted to take the time to address these issues in hopes of clarifying any confusion. Since this review was written, the service manager has reached out to you and left a message on your voice mail for further conversation. However, in the meantime, we wanted to respond to this review and assure you that we have taken notice of your dissatisfaction. You purchased a $29 service call fee which provides one our technicians to your door for up to 30 minutes of diagnostic time on your HVAC system. When the technician arrived on time, he did indeed locate some problems with the system. According to his notes he found the system not functioning upon arrival. After performing some diagnosis, he determined that the indoor transformer and relay had been water damaged and were no longer passing voltage properly. You were kind enough to inform us that the system had a refrigerant leak. This typically means that adding refrigerant and properly balancing the system will be required as well as the potential for a leak search to determine where and why the system is leaking. Given the age of the system, as you mentioned 16 years old, the technician presented both repair and replacement options. We are certainly still a service company whose majority of calls are diagnosis, repair and maintenance. However, we also try to present options to our customers to allow them to make the decision that is right for them. With this in mind, a comfort adviser was brought in to discuss the benefits in efficiency and effectiveness of replacing the system with a newer model. This was done in clear context that we would happily perform the repairs if you opted to not replace the system. We strive to allow each of our customers to make the best choice for their home and family and if you ever felt as though you were not given alternatives, please let us know. I hope this helps explain the process that we follow and as I mentioned, we have tried to reach you via phone for a direct conversation. We would welcome more discussion on this call. Thank you for providing us with the opportunity to serve you.
Andrew H.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They performed a AC tuneup and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151
Response from One Hour Heating & Air Conditioning
Thank you very much for your business and review!
Linda M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Discovered freon leaks in coils. Ran diagnostic test to determine the best way to proceed. Explain our options and is allowing us to process and determine how to proceed.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from One Hour Heating & Air Conditioning
Thank you for providing this review and for your business!
Jane N.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Provider did a great job, very professional and courteous for the coupon service. But the estimate I got for further work seemed high.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Response from One Hour Heating & Air Conditioning
Thank you for your review. I'm sorry that you felt that our pricing was too high. We would welcome the opportunity to discuss this with you. Please let us know if you have any questions.
Laurie M.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They tested refrigerant levels. Washed condenser coils & fins. Inspected contactor and capacitor. Other activities as normal for maintaining and inspecting cooling system. Technician Mark was on-time and courteous, explaining what he did as he did it. He wore booties on his workboots while inside our home, which was a nice touch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you for your review. I'm glad that you were pleased with our service and our technician. Thank you for allowing us to serve your family.
Elise G.
04/2014
4.0
heating & air conditioning/hvac
+ -1 more
went well.
Description of Work: inspected my AC unit and thermostat. found no urgent problems.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for your feedback!
Patricia P.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Came in to check my A/C unit. Discovered mold in my duct work and I will be having a LED light installed on 4/22/14 He also said my capacitor was a little weak and I will have a new one installed also. The total of this work will be $987. The inspector that they sent was very professional and very informative and spend almost a hour and a half going over every thing. I had a inspector in about 2 years ago from another company because I smelled moldy air when the A/C was working and said he didn't smell or seen anything and spent no more then a half a hour,so no where was he a efficient as "One Hour's inspection. I will see how it goes once the LED light is installed to kill the mold. Hoping to smell fresh air this summer. Thanks for the deal, well worth the $49 for inspection and solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you for sharing your experience and review. I'm glad that our technician was able to identify some solutions for your home. We hope that you have a "fresh" summer indeed. Please let us know if we can help in any other way and thank you for allowing us to serve you.
Deborah K.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from One Hour Heating & Air Conditioning
Thank you for your review and for your business!
George A E.
04/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Performed maintenance and inspection of heat pump system. We were not ready for Mark's visit.The office did not call to setup date for their visit. We were able work things out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$49
Response from One Hour Heating & Air Conditioning
Thank you for your review. I'm sorry for the lack of clear communication in scheduling your appointment, but I'm glad that we were able to work out everything. Thank you for your business.
Michelle W.
03/2014
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: A check up of the furnace.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you very much for you review and your business.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Appliance Repair,
Water Heaters
FAQ
One Hour Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, One Hour Heating & Air Conditioning does not offer free project estimates.
No, One Hour Heating & Air Conditioning does not offer eco-friendly accreditations.
No, One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
No, One Hour Heating & Air Conditioning does not offer warranties.
One Hour Heating & Air Conditioning offers the following services: Heating & AC – Air Conditioners, Tune-Ups, Furnaces, Heat Pumps, Air Handlers, Boiler, Duct Cleaning, & Sealing, & Thermostats.