Benjamin Franklin Plumbing

Description of Work: Replaced faucets in master bath, replaced internal water lines and valves leading to the faucets, identified and corrected blockage that was preventing a free flow of hot water to the kitchen sink. Work was performed efficiently and the end results were exactly what I wanted.

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Description of Work: Plumbing inspection, flush.

Description of Work: I thought I needed a simple water heater replacement. It turned out that I had some leaking pipes that were over 50 years old that needed to be replaced, in addition to the new water heater, new toilet, and new sink in the downstairs bathroom. It went well, but after the fact, I was told by another plumbing company that it was a bit pricy for the work done.

Description of Work: Tuned up toilet.

Description of Work: Repaired an outside faucet and added a shut off valve. Fixed leak in shower by replacing the shower. Head and re-caulking the faucet.

Description of Work: Fix pipe

Description of Work: Ben Franklin was initially very responsive, but then took a couple weeks for someone to send a quote after an initial visit. In the interim, they were unresponsive when my wife called the company three times.

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Description of Work: Replaced shower faucet that could only be regulated for extremely hot or cold water. First, I was able to schedule an appointment for my convenience on a Saturday morning with no additional charge. The plumbers, Ed and Zach, were timely and professional. They explained the problem, gave different options, and the completed price before beginning work. Pipes and drywall were soldered and cut, a new cover was installed on the drywall, and the work area was left clean of all debris. They also took the time to check my water pressure, softness and other household water functions. I was very pleased with their work and would definitely call and use their services again.

Description of Work: Replace front outside faucet and install access panels on inside wall of garage for access to water pipes. He was very professional with his work and he was very friendly and polite. He took the time also to go over possible additions in the future. I was completely satisfied with the service.

Description of Work: Used a hook to pull a comb out.

Description of Work: I purchased the Deal for plumbing work. It turned out terribly. They only adjusted the flow on one of my sinks. They tried to upsell me greatly.

Description of Work: complete inspection & maintenance of gas water heater and plumbing system.

Description of Work: fixed shower head in guest BA, rebuilt inside of toilet tank in bsmt BA, replaced flex hose on toilet in Master BA.

Description of Work: Something in upstairs bathroom had leaked and stained my family room ceiling. Plumber was arrived promptly was courteous etc. He decided based on dryness of ceiling at the time of the visit that problem was likely resolved. I used remainder of visit for repair of outside faucet that was fixed satisfactorily but at additional cost of what I had already paid. Not long after visit my ceiling showed signs of wetness again. In fairness to the provider I did not call them back as I'm dealing with health issues and not up to hassle of dealing with this or additional charges. I felt a more thorough assessment should have been done

Description of Work: Put a new toilet in. Snaked a drain. redid PVC piping at washing machine. |All work was well done.

Description of Work: I called on a Saturday. No extra for emergency. When the tech came out he was very informative |I was told about all the service packages they had and how they worked. I signed up and would defiantly recommend.

Description of Work: I called on a weekend with the understanding that it would be $100 just for the visit. The t connection on my well pressure tank had ruptured and I had no water as a result. They came out and assessed the problem, offered to replace not only the t connection, but also the pressure tank and switch "due to their age" - they were only 4 years old. They still wanted over $600 just to replace the t and get me back up and running with some of the existing parts. | |Long story short, I went to Home Depot, bought all of the parts I needed including a new pressure tank, switch, gauge, brass t, copper pipe, and all other required connectors and for less than $400 and 2 hours I replaced it all myself. | |Frankly $100/hr for labor is insane and they could not justify the markup on the parts. Never again. They were prompt and courteous, certainly everything they claim - but *not* affordable. I do not feel it is appropriate for a business to prey upon someone in a jam. I paid my $100 for the estimate and invited them to leave.

Description of Work: Replaced outdoor faucet. Did a great job.

Description of Work: Installed vanity, new faucets, wall valves & Toiler