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Benjamin Franklin Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We are family owned and operated and live right here with you ready to serve you. Our residential plumbers are properly trained, licensed and insured. We will provide you with 24 hour emergency services at no extra charge. We call it weekend, night or day, same low price you pay. And with our guarantee, you know you'll be 100% satisfied with the results. Contact us now for more information or to book a call to take care of your plumbing problems. Additional Phones - (717) 299-6155 & (717) 735-9704.

Business highlights

65 years of trusted experience
Emergency Services Offered

Services we offer

Water Heater Tune-Up, Water Conditioning, Drains, Water & Sewer Pipes, Faucets, Tubs & Showers, Garbage Disposals & Sump Pumps

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
8%
2
6%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 363 reviews

Erin W.
08/2024
5.0
plumbing
  + -1 more
Josh was great. He figured out what was wrong and went above and beyond to fix the problem. Even after he fixed the broken brace, he replaced tubing to make the drainage more efficient. He even let my son watch and narrated what he was doing while my son watched. He patiently answered my son's questions and encouraged "played along" with my son's pretend work as a repairman.
Description of Work: Repair pipe that came loose under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan M.
08/2024
5.0
plumbing
  + -1 more
Very knowledgeable and courteous. Would use in the future for sure.
Description of Work: Had a leak from our shower that needed diagnosed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan R.
07/2024
5.0
plumbing
  + -1 more
Install went very well. Josh was very accommodating and very professonal.
Description of Work: Replace shut off valve in a difficult hard to reach position.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Dexter P.
05/2024
4.0
plumbing
  + -1 more
Matt was courteous and professional. He completed his inspection and made some recommendations without being pushy or insistent.
Description of Work: Routine maintenance inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandyn W.
04/2024
5.0
plumbing
  + -1 more
Grate they will be my new plumber's from know on.
Description of Work: Replacement of some out dated plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick N.
02/2024
5.0
plumbing
  + -1 more
I've used Ben Franklin Plumbing for 30 years with never an issue. Always on time. Always professional. Highly recommend.
Description of Work: Leaky toilet and semi-annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence B.
12/2023
5.0
plumbing
  + -1 more
everything was as advertised and the tradesman Dan was polite and professional. He answered questions i had and when there something he wasn't positive he said so and we got the right information. Great job. This is the type of service reps that show in 60+ years of service.
Description of Work: Diagnosed and installed a leak and a bad switch.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Josie C.
12/2023
5.0
plumbing
  + -1 more
Very efficient work. Great job Dave!
Description of Work: Replace and reroute 2 sump pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,786.8

Michael D.
11/2023
5.0
water heater repair
  + -1 more
They did everything they recommended and left our place clean when they were finished. They were very professional/
Description of Work: Water heater and water softner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Richard F.
11/2023
5.0
plumbing
  + -1 more
Jon Perez was simply "OUTSTANDING" and very professional in providing a technical consultation for the project we trying to accomplish.
Description of Work: 4 projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dumisani N.
10/2023
5.0
plumbing
  + -1 more
Professional, friendly and easy to work with.
Description of Work: Sump pump replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Suzanne K.
09/2023
5.0
plumbing
  + -1 more
No one wants a plugged drain! Especially at the kitchen sink. Thank you for scheduling a service tech so quickly. A huge shout out of "thank you" to Daniel for a thorough (and tidy) job on unclogging a very clogged pipe.
Description of Work: Clogged pipes that drain from the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Alexander I.
07/2023
5.0
plumbing
  + -1 more
Samual M of Benjamin Franklin Plumbing went above and beyond the call of service, would use again. Thank-you.
Description of Work: Shower pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$341

Angela S.
03/2023
5.0
plumbing
  + -1 more
Daniel was very informative of the problem as well as the process he was doing to correct the problem. He also was very helpful in explaining everything along with making things easier in the way payment.
Description of Work: Main sewer sys unclogged

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan C.
02/2023
5.0
drain cleaning
  + -1 more
explained everything and fixed it promptly
Description of Work: backed up drain in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan B.
02/2023
5.0
wells
  + -1 more
Billy was very thorough explaining the estimate for doing the job
Description of Work: Billy laid out the complete job of replacing the well pump upgrades and replacing the pressure tank. Also replacing the water heater and adding a whole house softener and filter system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl R.
01/2023
5.0
plumbing
  + -1 more
Samuel is a very efficient plumbing expert who completes jobs in a reasonable amount of time. He answers questions promptly, probably the result of experience gained from many plumbing efforts.
Description of Work: Sam redesigned the drain line from our sump pump so that it does not freeze up and present a possible flood hazard to our finished basement. After some discussion, we also agreed to have him install a sediment and chlorine remover system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,297.65

Renilza Madonna D.
09/2022
5.0
electrician, plumbing, water heater repair
  + 1 more
Awesome. Honest work. Provided with many options on repairs and best models that fit our family needs
Description of Work: Upgrade water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
09/2022
5.0
water heater repair
  + -1 more
Great, the job was scheduled fast, completed in three hours and the area was left clean. The lead worker was very knowledgable in what he was doing.
Description of Work: gas water heater installed

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

chris T.
09/2022
5.0
plumbing, drain pipe
  + 0 more
They replaced all the drain lines from the house and tied them back into the main line to the street and did it all in one day. Very professional and competent.
Description of Work: Main drain from house had problems. They used camera to diagnose the issues. Very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
08/2022
5.0
plumbing
  + -1 more
Daniel came in and identified the problem quickly and got us up and running. He did advise on what we should be planning on in the future due to the age of our pipes.
Description of Work: Clean drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Deb E.
07/2022
5.0
plumbing
  + -1 more
It was great! Keven was wonderful and replaced the shower cartridge and the shower is stronger than it has ever been since the house was built. He was a gentleman and cleaned up the shower and wore booties in the house. I give him a 100%. I will always use Ben Franklin for my pluming needs.
Description of Work: My shower had no pressure and the water drooled out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lisa T.
06/2022
5.0
plumbing
  + -1 more
Paul was professional and took the time to answer my questions and share his recommendations.
Description of Work: Review of Sewer Line and Recommendations for Replacement. Waiting for Estimate now.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy T.
05/2022
5.0
electrician, wells
  + 0 more
Fair price. Work completed when scheduled. Hard working. Professional. Friendly.
Description of Work: Water line from well to house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kayla K.
04/2022
5.0
plumbing
  + -1 more
Very professional. Courteous and informative.
Description of Work: Sink hooked back up from project

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

518 Running Pump Rd , Lancaster, PA 17601

www.benfranklinplumbinglancaster.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Electrical,
Natural Gas Lines,
Heating and Air Conditioning

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
No, Benjamin Franklin Plumbing does not offer warranties.
Benjamin Franklin Plumbing offers the following services: Water Heater Tune-Up, Water Conditioning, Drains, Water & Sewer Pipes, Faucets, Tubs & Showers, Garbage Disposals & Sump Pumps

Contact information

518 Running Pump Rd , Lancaster, PA 17601

www.benfranklinplumbinglancaster.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM