Shamrock Chimney

Horrible customer service, horrible communication, dont return calls, after they get paid they dont come back. Stay away from this from this company. I will give them 0 stars but they worked in the cold and the painting was rushed. Im putting this review everywhere.

Did a good job clean up afterwards

We hired Shamrock to clean our chimney and that's what they were going to do. Big change in plans when they saw that we'd had a chimney fire that we didn't even know about. They took out the old metal flue and installed a new one. This involved taking the Jotul insert apart. Excellent job done professionally by very nice men. We were very pleased, from Jen, the woman who set up the appointment to the end of the job. Tonight we are warm and SAFE thanks to Shamrock.

Work quality was good. My problem was with the appointment schedule. We originally scheduled for a 3 hour window on a Thursday. After the 3 hours was up, I called the co. and they said they d have to reschedule to Friday. The same thing happened on Friday so they promised to be there first thing on Saturday morning. They were there at 8:00am on Saturday morning and completed the job within a few hours.

Had pellet stove cleaned. Did a good job except he didn't clean my glass door which gets very dirty - had to clean myself. He cleaned up the ashes very well and did a good job. Will probably use again.

Quick and clean associates

The crew was efficient, careful and clean. Accommodated our schedule. Very professional and courteous.

awesome these guys did a great job

Very professional; arrived @ 9:00 AM and left at 7:45 PM making sure the job was completed to our satisfaction. Now we just need to wait for a big rainstorm to confirm the repairs worked. Would definitely recommend!

Arrived in the allotted period. Guys were very friendly and willing to work. They took before and after pictures on the roof and explained exactly why certain things were needed. Would recommend.

They took shortcuts and didn't do my repair properly. Guaranteed their work but when you reach out to them they ignore you. They were prompt until I wrote them a check.

They arrived 15 minutes earlier. They took pictures of all the problems that needed attention. All the problems were addressed and it look pretty good from the ground level. I'll get on the roof when the temperature gets warmer. These guy work out side in 12 degree weather but the sun was out. They work on two chimneys and two different peaks of roof. I hope I don't get anymore water in the house. I paired 2,100 dollars for all the repairs. Thanks once again.

Review by Rod A of Milford Ct. -- Project: New Chimney Cap. Jen Setup My Estimate, the time for the install and followed up on the project -- Jen is a real Pro. All the techs who were involved were topnotch as well. 5Stars ++ for the Team At Shamrock Chimney!!!1

The first appt I had they called towards the end of the time window to tell me they were running late and they never showed up or called me even in the next 2 days.

Very knowledgeable. Took all the time necessary to explain the work needed and the expected outcome. Worked efficiently and cleaned up everything. Definitely recommend this company and Jack, my project manager

The company was out the same day. Two men came out and fixed the issue within 30-45 mins. They were fast and thorough and pleasant to deal with. I spent a very small portion of what I was quoted from another chimney co. I was very pleased with Shamrock Chimney

This company addresses correcting your chimney issue by offering fair options. Their pricing for the work was outstanding; other contractors wanted to charge me for work that was not necessary to resolve the issue. I interviewed 5 companies before choosing this one; very pleased A+ !

They were both gentlemen. They arrived on time and worked quickly.

Rained the next day, repair never dried, dripped downsides of the chimney. They applied the crown sealer with their bare hands, no gloves, brushes or trowels. Keep an eye on both workers at all times. All I know is that Chimney still has the same leak (started Leaking again today 1/24/2019), I am out 300 dollars, crown sealer washed off the next day and has run down sides of chimney, workers made a big mess, caught one of the workers in my garage, there is no chimney in my garage! Awaiting refund check, as promised, so I can hire another company. Update; remove or change review or no refund. Do Not Hire

Extremely professional and knowledgable.

Very prompt in contacting me and arranging an appointment. Showed up on time. Analyzed our issues quickly and proposed a satisfactory solution that they were able to immediately carry out.

responded very quickly, and fixed the problem right away.