Shamrock Chimney

This was the only company to have someone actually answer the phone. The others I had to leave message.

They were very professional and great customer service.

The crew was great and right on time!

Quick service, reasonable price.

The guys were very nice, didn quick and clean work. They notified me about some potential future issues with my chimney and gave me a quote but we re not pushy about doing the work. I will use them again in the future for cleaning and repair.

The two workers were very helpful in explaining the work and showing me pictures of the before or after of the work.

Jen was courteous and efficient in the phone conversations. The worker came promptly for the estimate and called if there needed to be any changes. The work was done on time. Thank you!

Hired Joseph and Daniel to replace crumbling terracotta lining in one chimney, repair a chimney crown, and seal flashing on both chimneys. I originally hired them just to inspect one of my fireplaces and both chimneys since I just purchased the home and knew of the cracked crown and brittle flashing seal. Joseph found the crumbling terracotta lining in one of my chimneys and explained what would happen if it wasn't fixed. Every step of the way Joseph explained how things should have been done previously, the proper way to do things, and gave me options without being the least bit pushy or trying to "sell" me. He even kind of talked me out of getting work done on one of my fireboxes because of the price it would cost when things were not quite bad enough to warrant it yet, and explained options I could do myself in the meantime and the drawbacks to each. He also showed me photos and stopped a few times during their work to make sure I was aware of what they were currently doing. Talking to them felt like a family friend was doing the work rather than a business, and the seal on the flashing alone made things look almost new. They take pride in their work and it shows. I will certainly be using them again if anything arises with my chimneys or fireplaces.

WE called them for a chimney sweep but we had other problem bigger than that . so Mike called the company and told them so we got senior discount which was very good being only on Social security they were good showed us what they were going to install and in a couple of hours it was done all cleaned yes I would let people know if they needed them.

The workers did amazing job

Showed up on time. Keep us informed when they would arrive.

I would hire Shamrock again. The value was certainly there, and I feel confident they did the job I asked them to. They were also honest with me about the shape of my chimney. They were actually TOO EARLY for a job, which threw me off a little, but certainly better than being late, and I appreciated their flexibility.

I had 3 other estimates before hiring Mike and Allen to repoint my chimney.theydid such a nice job that my neighbors are going to have work done on their chimney as well.

The worked quickly and job was completed on time. Work looks great I would highly recommend them

Great. Services

0

Very professional and attentive.

I needed repairs to my chimney and the work he did made an improvement but I felt it was a little overpriced for what I got. When he came to look at the job he convinced me he was the best for the job so that s why I chose him. He was polite and when the job was done he did go over what he did. He left the job a little bit of a mess but it wasn t bad loose mortar on the ground. I might use them for any future jobs I might have but the price has to be right. - Mike C.

spoke over the phone the same dsy thst my project was posted. setbup an appointment gor the following week. Needed repair work done ti my stone wall. recieved a call back this week to let me know thst a technician would be in my area the following day, between 11am and 2pm received a follow up call the next day around 12pm. telling me a tech. was in his way and should be there with in 30mins. Matt,wasst my door with in 30 mins. loooked at the wall we agreed on a price. and he did the repairs and was finished in no time. Very nice youngman. Very pleased with work that was done. Would recommend . And hire again. Thanks again,

charlie and juan were excellent techs

Given 0.5 because you have to pick something. Very expensive for minimal work and materials. After multiple schedules we finally got Shamrock out for a quote. High pressure sales leading me to believe that I was being given 3 discounts, (military, AARP, and same day discounts) total BS, original quote to repoint sections, repair a cracked chimney cap, seal chimney and flashing. Quoted $3,900, but if I agreed to same day price would be adjusted to $3,300. Agreed to do job, felt highly pressured and knowing nothing about masonry work, felt I would go with the same day quote. Both workers left at 8:45 to get supplies; returned at 11:45, one man up on ladder, the other retrieved to the truck for a 2-hour nap, we called Shamrock after my husband came home and obviously startled the sleeping worker in the truck @ 2:45. We asked that both workers leave, Shamrock insisted on talking to the worker in the truck, he was very adamant and blamed my husband for getting him in trouble with his boss. He did pop up onto the roof after a conversation with his boss, then both workers were off the roof, ladder packed back up and out of the driveway by 3:45. Ridiculous, I called Shamrock and stated I was going to file complaints with both state of NY and MA attorney generals offices as well as BBB. $3,300 for one worker working possibly 3 hours the other perhaps an hour. Seriously scammed and I did not feel this was fair or equitable. After deliberation with Shamrock, and the promise to send another worker out to fix our chimney (but again never called or showed) we stated we wanted nothing more to do with Shamrock, they did refund us back $1,000 that afternoon, We have never dealt with a company with what we feel are deceptive sales practices. I would highly recommend you do not do business with these people. Very uncomfortable dealing with workers, unprofessional, and we feel we got scam.

Fast service and reasonably priced.