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UGI Heating Cooling & Plumbing

Heating and Air Conditioning, Water Heaters, Natural Gas Lines,

About us

Operating 24/7 for emergency service to repair your heating, cooling and water heating equipment, Specialize in Installation, Service Repairs & Maintenance. Also perform Energy Audits & Duct Cleaning. We Service All Makes & Models of your HVAC Equipment that are Natural Gas, Electric, Propane or Oil. Call us today at 1-877-844-4822!

Business highlights

133 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Heat Pumps, Ductless Mini Splits, Geo-Thermal, Home Energy Audits, Weatherization Services, Water Conditioning, Water Treatment, Fuel Line Installation, Filter Replacements, Indoor Air Quality, Duct Cleaning Carry The Following Equipment Lines Carrier, Heil, Honeywell, Climatemaster, Burnham, Crown, Rinnai, Triangle Tube, Bradford White, Fujitsu, Mitsubishi Electric

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.792 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-92 of 92 reviews

Edith W.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from UGI Heating Cooling & Plumbing
Thank you for leaving us a review on Angie's List. We value your input and strive to continually improve - your feedback is a key part of this process. Thanks again, UGI Heating, Cooling & Plumbing

Richard B.
01/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: New furnace and hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from UGI Heating Cooling & Plumbing
Thank you for taking the time to leave us a review on Angie's List. We are glad that you are happy with your new furnace and water heater. Please let us know if you have any concerns in the future! -- UGI Heating, Cooling & Plumbing

George L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to do annual service on the heating system, which was covered under the service contract.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from UGI Heating Cooling & Plumbing
Thank you for taking the time to leave us a review on Angie's List. We are happy to hear that you were satisfied with you annual service and found good value in the Service Agreement! Best wishes for a happy holiday season. Keep toasty and warm!

Alexander K.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The provider installed (one year ago) new air conditioning and heating units. Although this was not the subject of this review, everything was completed on budget (previously agreed to) and on time. This review is for the one year annual inspection (included in the purchase price)and was completed professionally, as scheduled and with full response to all my questions.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

james D.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

ANDRE L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from UGI Heating Cooling & Plumbing
Thank you for taking the time to leave a review for us on Angie's List. Hope you've had a wonderful Independence Day Weekend!

Marilyn P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace, AC, and humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from UGI Heating Cooling & Plumbing
Thank you for taking the time to leave us a review on Angie's list. We are thrilled that you are happy with the work we've done and would hire us again!

Barbara G.
05/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Installed new gas furnace and water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from UGI Heating Cooling & Plumbing
Thank you for taking the time to leave us a review. We appreciate the positive feedback. We have a Referral Rewards program that can earn you a $100 gift card for referring UGI Heating, Cooling & Plumbing to friends and family. http://ugihvac.com/currentoffers/referral-rewards.php Stay cool this summer! (And if your A/C system doesn't want to cooperate, don't forget we do that too!)

Renie W.
04/2015
4.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Corrected gas fireplace malfunction

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Pauline L.
03/2015
5.0
air duct cleaning, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
unknown
Description of Work: Replaced water heater...great job...price was VERY competitive...Ihave used them in the past for new Air Conditioning Unit...and ventilation for furnace...they are great, their personnel are professional and neat...I will use them for any further services for my gas or electric needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$898

Response from UGI Heating Cooling & Plumbing
Thank you for taking the time to leave us a review. It is great to hear the positive feedback and we are so happy to help! If you have any friends or neighbors looking to have some work done, we do have a referral rewards program that will give you a $100 gift card. (http://ugihvac.com/currentoffers/referral-rewards.php) Best wishes for the long weekend!

ANDRE L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda S.
05/2014
2.0
gas leak repair
  + -1 more
unknown
Description of Work: Called to get a quote for inserting a line for a gas fire pit. The customer service was polite and helpful. Told me someone would call within 48 hours. I never received a call. I went through this process twice. I called another service and they got back to me right away. Will not bother contacting UGI for services again.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from UGI Heating Cooling & Plumbing
We were sorry to learn about this situation and immediately looked into it! The salesman attempted four calls into the phone number that was provided but with no success. Perhaps we transcribed the wrong number? Our policy is VERY strict, all customers' requests are to be handled in a timely manner whether we can help or not. Please do not hesitate to call us directly at 877-844-4822 to follow up on your needed estimate. Again, we're sorry for any inconvenience.

Stephen K.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was the first Angie's list deal this office had ever used so they were a bit unfamiliar with how everything worked. I had used UGI before in our last house in Reading, PA, their service was excellent, so I used them again here. While the quality of the service was good, I feel that the price was above average when compared to other local providers. The same goes for prigin out their service contracts. While I was happy with this particular service, I will be using a locally-based company for future work

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$119

Response from UGI Heating Cooling & Plumbing
First of all let us say thank you for taking the time to review the special offered. We were glad that you once again enjoyed the "good" quality of our work. Our pricing always reflects several things: the worth of the service provided, the guarantee provided, the bonding and the constant training our technicians receive, our timeliness and other factors. When we, and our customers look at the big picture, we have all agreed that the pricing is not the lowest but always fair.

scot S.
04/2013
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: UGI was out my house the tech told me he would need a copy of this coupon I was unable to print out at my home .. not sure why he could not except just the coupon number from angies list ? .. when I called UGI to set up the service call they seemed in the dark about angie's list coupon so then I was a little taken a back especially since this company was rated so highly on your list and then seem so unaware ? so basically intead of spending $57.00 I had to right a check for $112 way to much spent for nothing..
Rating CategoryRating out of 5

mary L.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
NA
Description of Work: NA

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindi M.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fan was blowing air, but not cooled air. UGI technician replaced a part and the unit is working properly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very well. See story above.
Description of Work: My air conditioning was not working properly. I have a Maintenance Agreement with UGI for heating and AC. They have always been responsive and do quality work. The $50 was to replace freon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information


Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Plumbing,
Gas Logs,
Appliance Repair,
Heating Oil,
Fireplaces,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Grills,
Propane Sales Services

FAQ

UGI Heating Cooling & Plumbing is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

UGI Heating Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, UGI Heating Cooling & Plumbing offers free project estimates.
Yes, UGI Heating Cooling & Plumbing offers eco-friendly accreditations.
No, UGI Heating Cooling & Plumbing does not offer a senior discount.
Yes, UGI Heating Cooling & Plumbing offers emergency services.
Yes, UGI Heating Cooling & Plumbing offers warranties.
UGI Heating Cooling & Plumbing offers the following services: Heating, Air Conditioning, Heat Pumps, Ductless Mini Splits, Geo-Thermal, Home Energy Audits, Weatherization Services, Water Conditioning, Water Treatment, Fuel Line Installation, Filter Replacements, Indoor Air Quality, Duct Cleaning Carry The Following Equipment Lines Carrier, Heil, Honeywell, Climatemaster, Burnham, Crown, Rinnai, Triangle Tube, Bradford White, Fujitsu, Mitsubishi Electric

Contact information


Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM