Lowry Services is a full service company for all your electric, plumbing, heating, cooling, drain cleaning and generator with 100% satisfaction policy. Additional phone numbers - (215) 725-1674, (215) 747-5510, (215) 860-8536, (215) 886-5443, (215) 362-4108.
. See bbb for additional phone numbers. Additional contact name - Steve Lowry. Additional DBAs - Lowry Electric Inc. Additional Email - steve@lowryservices.com. Contractor license number is PA 008188.
appliance repair, heating & air conditioning/hvac, plumbing
+ 1 more
Poor. They refused to stand by their customers and honor the service that was provided to us. Had they chosen to stand by us, they would have sold us a new furnace.
Description of Work: We called the number for Bollinger who installed the new aluminum chimney on our furnace and discovered that Lowry purchased Bollinger. While not in itself a deal breaker, we explained that Bollinger installed the chimney and I was immediately transferred to a manager who said they would not stand by the work done by Bollinger (even recent work). This new information, that they would not sstand by their customers, was a deal breaker. I made an appointment with them but later cancelled it because I felt that they should have stood by the work performed for the customers by Bollinger. We chose another contractor instead who we were very pleased with and decided to purchase a brand new furnace from Flores Air Conditioning who were very professional and their reputation has spread by word of mouth. I am glad to see their hard work and good service has made it to Angie's list. Please see my positive review for Flores Air Conditioning.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
1.0
Response from Lowry Services
We can understand your feelings based on the situation as you understand it. However, there is a clear misunderstanding about our connection with Bollinger Home Services. Lowry Services did not buy Bollinger Home Services. Bollinger Home Services went out of business due to their own financial hardship. That company has ceased to exist. Lowry Services purchased the phone numbers and advertizing that were previously held by Bollinger Home Services because Lowry Services provides identical services, i.e. electrical, plumbing and HVAC. Lowry aimed to assist Bollinger's customers with any of their future service needs. Lowry Services sympathizes with the position that previous Bollinger customers find themselves in; therefore we have willingly done the following for all of Bollinger’s customers. 1. We have treated all Bollinger customers with current Bollinger memberships as current Lowry Services members. 2. For any "call back" situations (i.e. situations where Bollinger Home Services did work for their customers and a problem arises after the work is completed) we have waived any charges to go out to their location and assess the issue that exists with the work that Bollinger Home Services performed. From there we treat every situation on an individual basis. On many occasions, we have fixed or serviced Bollinger customers’ call backs without any charge, as we would with our own work. In other situations, we have performed work at a discount so that we can cover our own costs for the job. What Lowry can always promise is to do our best to help Bollinger's customers in any way that we can. Lowry Services can not make blanket promises over the phone to fix any problems with any work that Bollinger Services performed for their customers without knowing what we are committing to. The fact that we have performed so many call back services for Bollinger customers without charge, is based on our company’s desire to help people and our wanting to develop good relationships with new customers. To be very clear, Lowry Services did not purchase the company formerly known as Bollinger Home Services. Bollinger Home Services went out of business and in doing so, ended any warranties that they had promised their customers. When Lowry purchased their old phone numbers, we sought to provide service to new customers who were looking for electrical, plumbing and HVAC services that we provide. We are under no legal obligation to warranty any work performed by any other company. All of our decisions to provide free services for Bollinger customers have been made in the interest of assisting customers who need help and creating new relationships.
Andrew B.
12/2012
5.0
electrician, lighting
+ 0 more
The work went well. The man from Lowry services was very easy to work with and was generous with his time. He was able to do all that I asked him to do without hesitation.
Description of Work: Repair of plant lights cart. Replacemenht of outlet plugs - 2 pins to 3 pins. Safety Inspection of whole house. Replaced faulty fuse. Added cold water ground. The original Angie's list deal was I paid $49 for $249 worth of electrical work. The extra costs were for all of the equipment needed to do all of the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Mary J H.
12/2012
4.0
electrician
+ -1 more
For the $49.00, it was worth it but it would not be for the $249 full price. At least 15 minutes were taken up, giving me the sales pitch for future work. He was definitely professional and courteous and certainly I can't fault him for trying to get more work. He did a full house inspection and as I had recently had an electrician out to revamp the house, found nothing wrong.
Description of Work: I had 3 items that would only take about an hour for an experienced electrician to perform. Because I was concerned that it would take over an hour due to the fact that he was selling future work for a portion of that hour, I only had him do the 2 most important to me. I had 3 outlets to make sure that they were grounded and a light fixture that that had stopped working that needed fixing. Both of which were corrected.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Dolores B.
12/2012
5.0
electrician
+ -1 more
The Lowry Services technican did a thorough job and reviewed the findings with me verbally and in writing. He was very professional, competent and personable.
Description of Work: The Lowry technician performed a complete pre-season furnace check. In addition, contrary to other companies who performed the pre-season check in the past, the technician changed the furnace air filter as well as the humidifier filter, a task I routinely perform myself following the pre-season checks. In addition, the technician recommended installing a carbon monoxide monitor. This was something I kept forgetting to do since my old monitor "died". I appreciated his bringing this important safety feature to my attention. I purchased the monitor from him (although I did not feel any obligation to do so - it was solely a matter of convenience on my part). The technician installed the monitor after thoroughly reviewing the instructions with me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nina O.
12/2012
4.0
heating & air conditioning/hvac
+ -1 more
They did a good job and lived up to my expectations.
Description of Work: I used Lowry Services Electric, Plumbing, Heating & Cooling to put in a new heating and air conditioning system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$7,000
Carol R.
12/2012
5.0
electrician
+ -1 more
Work went smoothly and quickly. Allowed for planned remodeling of kitchen. He suggested the master circuit breaker. I'm pleased; wish I had asked him to add outlets in living room.
Description of Work: Added kitchen outlets, master circuit breaker. Allowed for planned remodeling of kitchen.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mitch K.
12/2012
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
Heating system Inspection went well without incident, though I did get the impression that the technician was on the lookout for additional work. Plumbing job went well, though it was a relatively simple job for a master plumber. Was very disappointed in the pricing as Lowry seems to price based on a standard job cost book, without any regard for the time spent on the job or the materials used. Found out that Lowry is an experienced electrical contractor, who only recently has expanded into plumbing and HVAC. Their staff is therefore limited in quantity and depth, and may be one factor in their pricing strategy. Fortunately, I had one of their master plumbers attend, thus the good quality of work.
Description of Work: Performed a preseason inspection of my heating system per the Angie's List Big Deal. During a separate visit, reroute sink drain for a new garbage disposal in the kitchen.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Ruth B.
12/2012
4.0
electrician, plumbing
+ 0 more
They came out on time and provided several recommendations around my home.
Description of Work: I purchased a big deal for $49 for a Plumbing or Electrical Service Call + 1 Hour of Labor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$49
LAURAJANE M.
12/2012
5.0
plumbing
+ -1 more
I had an Angie's List coupon for hose bib replacement. When I called, an actual person answered the phone! And even though I didn't have an emergency, she scheduled the work for the very next day. The guy arrived exactly on time and worked very quickly. He offered me a whole-house plumbing inspection (which I didn't feel I needed) and gave me a brochure on their services. All in all, a level of professional attention and service that you don't find very often.
Description of Work: They replaced an outdoor hose bib.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Stephen K.
12/2012
5.0
plumbing
+ -1 more
It went very smoothly and I was very satisfyed with the work performed.
Description of Work: Main bathroom needed repair. The service provider did an excellent job and left the area clean when finished.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Don H.
12/2012
4.0
electrician, heating & air conditioning/hvac
+ 0 more
did a good job, just a little pricy
Description of Work: service & clean compressor & install box
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,270
Renee W.
12/2012
5.0
electrician, heating & air conditioning/hvac
+ 0 more
The serviceman was very professional. I have used Lowry in the past for work in my home and have always been very satisfied with the work and the price.
Description of Work: I believe this was an air conditioning check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Sabrina C.
11/2012
5.0
electrician, lighting
+ 0 more
It was great. They were on time and completed the work in about a hour. I would recommend them to everyone.
Description of Work: I got a couple of light fixtures redone and some lights that was not working was fixed .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jeff C.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
The tech. arrived at the scheduled time and performed a detailed inspection of the furnace and ducts. Since we had movedappreciated house, we really appreciated, that he took the time to explain what he was doing as he moved from one phase of the inspection to the next. We were particularly appreciative that he took a few minutes to make sure we understood the proper operation of the thermostat and how a two stage furnace operates.
Description of Work: This company offered a "Big Deal" for a fall heating system tune up,, which included such things as inspection of burners, pilot and burner assembly, switches, blower wheel, flame color, duct inspection et. el.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
MARY & LEON O.
11/2012
5.0
electrician
+ -1 more
Lowry's came right out when they said that they would. I had an Angie's List deal to install an outdoor faucet. However, there were problems with my indoor plumbing lines. Lowry was right up front about that. They gave us a fair and complete estimate to do both the indoor and the outdoor work. The money was not in our budget at the time so we decided not to go ahead with the job. Lowry was great about telling us how to go about refunding the money for the deal. All in all, we plan to hire Lowry when we do get the work done.
Description of Work: Lowry didn't do the service through no fault of their own.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William S.
11/2012
3.0
electrician
+ -1 more
Service was prompt and efficient, however the price was outrageous; more than double what our usual plumber quoted. We took advantage of the Angie's List deal as it looked really good and our usual plumber was not available. If the $$ off as offered in the Angie's List deal were taken into account, we thought we were going to come out at the same price, within 5 or 10 dollars, but when presented with the bill, it was for far more than we would have ever expected to pay for such a small job. All in, after parts and materials, we paid more than $400 per hour for one guy. I will never go near these people again!
Description of Work: We needed a water supply installed to our new freezer and the old line to our old freezer removed. The new line was a run of 5 feet from source in the base ment to the new freezer directly overhead, through open spaces all the way. No "fishing" of any sort was required.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$1,200
Phillip M.
11/2012
3.0
electrician, plumbing
+ 0 more
A little disappointed that it could not be replaced at the advertised price.
Description of Work: They could not replace faucet. however, they did fix faucet so it could be used.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Jill K.
11/2012
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Performed analysis and gave a variety of recommendations of what we should do.
Description of Work: Did an analysis of air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Kelly L.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
I had annual service performed on both my gas furnace and my central air unit. Lowry was prompt with setting up the appointment, worked with my schedule and the technician arrived on time. He was efficient and left the workplace clean. He gave me some advice and didn't try to sell me on anything I didn't need. I appreciated that and would use them again when I do need something.
Description of Work: Annual maintenance on furnace and central air unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wendy K.
11/2012
2.0
plumbing
+ -1 more
They tried to sell me a membership for their service and everything was very expensive. I ended up using someone else to finish the work.
Description of Work: I bought a Big Deal from them for a plumbing call.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$49
Eric K.
11/2012
4.0
electrician, lighting, outdoor lighting
+ 1 more
All went well, and maybe it is just me, but even with an Angie's list coupon I thought it was quite expensive. Electrician was promptm courteous, and profession, and cleaned up after himself. Good service, just pricey, in my estimate.Re-wired a couple of light switches,
Description of Work: Re-wired two light switches, and one outlet. Created a new outlet on porch (I had strung the wire) and hooked to electrical panel.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Susan E. P.
11/2012
3.0
heating & air conditioning/hvac
+ -1 more
Please read details above. I am not comfortable with using their service again.
Description of Work: Furnace check up seemed to be somewhat cursory. Filter was "banged out" instead of cleaned or replaced. Was told that the heater should last through the winter. I asked about the unit outside and was told that was only for AC -- not sure that was correct. Currently, only cold air is blowing through my vents.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Ellen C.
11/2012
5.0
plumbing, drain cleaning
+ 0 more
I bought a Big Deal in March 2012 for a plumbing/electrical service call and 1 hour of labor for $49, but didn't use it until November, when my shower drain was running slow. Lowry gave me an appointment within 2 days of my call and someone called this morning to let me know approximately when the tech would arrive in the 4-hour window. We did have a misunderstanding about the terms of the Big Deal, but the tech called the manager and we worked it out to my satisfaction. The tech, Donte, was polite and pleasant (and covered his shoes on my light-colored carpet) and he got the drain cleared quickly, well within the 1-hour term of the Big Deal. Overall, a positive experience!
Description of Work: They cleared a slow shower drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Mark A.
11/2012
5.0
electrician
+ -1 more
Used Angies List coupon for electric visit. We had a problem of the smell of something burning. Came and checked outlets and receptacles. Found a bad switch replaced and also did an entire house inspection. On time, efficient, and courteous. Would use again.
Description of Work: Check out electrical problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
DREW W.
11/2012
4.0
heating & air conditioning/hvac
+ -1 more
This was my first experience with them through an Angie's List Big Deal. The technician did a thorough inspection of my 24 year old furnace. He discovered the heat exchanger had lots of rust and many small cracks. Although there was no CO leakage, he explained that the heater was unsafe and should be replaced and was not worth a repair due to its age. Some further research of my own confirmed this. I would use them again for a heater inspection but would was unhappy with a subsequent estimate for a new heater. I found the sales rep to be pushy and the price was not the greatest.
Description of Work: furnace inspection and cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Plumbing,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Drain Cleaning,
Water Heaters,
Landscaping - Lighting,
Drain Pipe Installation,
Wells and Pumps,
Appliance Repair,
Water Filtration and Softening
FAQ
Lowry Services is currently rated 4.2 overall out of 5.
Sunday: 8:00 AM - 4:30 AM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 4:30 AM
Lowry Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Lowry Services does not offer free project estimates.
No, Lowry Services does not offer eco-friendly accreditations.
No, Lowry Services does not offer a senior discount.
Yes, Lowry Services offers emergency services.
Yes, Lowry Services offers warranties.
Lowry Services offers the following services: Electrical. Plumbing. Heating & Cooling. Drain Cleaning. Generators