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Suburban Water Technology Inc

Water Filtration and Softening, Water Heaters

About us

We do sales, service, and installation of residential and commercial water treatment equipment since 1961. We have certified water treatment experts that can help you with water softeners, filters, Ultraviolet(UV) reverse osmosis, pH adjustments systems, and much more. We fix water.

Business highlights

63 years of trusted experience

Services we offer

Water treatment - equipment sales, installation, & treatment

Services we don't offer

Water heaters & well pumps

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 69 reviews

Jason S.
12/2018
5.0
water softeners
  + -1 more
Excellent in every way.
Description of Work: New water treatment unit install.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Suburban Water Technology Inc
Thank you for your review! It was our pleasure to take care of your water treatment needs. We are happy to know we have provided you with the excellent service that we strive for in all aspects of our business. Enjoy your soft water!

Miriam E.
08/2017
1.0
water softeners
  + -1 more
Very badly
Description of Work: The tank had to be replaced, but the technician's availability is not for 3 weeks, so for those 3 weeks, I had to purchase drinking water in a supermarket. Walter Walsky, the owner of the company does not care and his excuse was that they are very busy and do not have technicians available.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from Suburban Water Technology Inc
Customer unnecessarily threatened to sue while we were trying to fix the problem for them. We will not help/nor do business with a customer who behaves as this ex-customer did.

Donald S.
05/2017
5.0
water softeners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Himanshu B.
02/2017
5.0
water softeners
  + -1 more
It went well.
Description of Work: Installed water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Paula G.
12/2016
5.0
water softeners
  + -1 more
Very well.
Description of Work: Tune up for water softener with a minor repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terry V.
06/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Excellent provider

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

leslie S.
05/2016
4.0
water softeners
  + -1 more
unknown
Description of Work: All went well

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

beth J.
05/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: repaired broken water treatment system. They ordered parts and returned for the repair. The other company I have used for 18 years wanted me to purchase a new unit. Very satisfied with Suburban water technology.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Frank M.
04/2016
5.0
water softeners
  + -1 more
They were excellent
Description of Work: They check our water softener and corrected the setting and filled it with two bags of salt. They also explained the correct maintenance for it. Very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

claudia M.
02/2016
5.0
water softeners
  + -1 more
.
Description of Work: The gentleman explained operation of water softener and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Suburban Water Technology Inc
Thank you for your review! We always strive to be our best and we love when we can keep our customers happy. If you ever have any questions regarding your equipment or anything regarding water treatment, please let us know. You can always contact us at 1-800-525-6464

Beth M.
01/2016
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Suburban Water Technology Inc
Thank you for your review. We are very happy that we were able to provide you with quality service that left you happy with us. Please let us know if there is anything we can do for you in the future! You can always contact us at 1-800-525-6464.

Linda J.
10/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Checked my filtration and softener systems. Made a minor adjustment. Price included 2 bags of salt. Provided some helpful information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

U S.
10/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Serviced my water softening system. |Gave me a few pointers on what it does and went over some of the controls on it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve L.
10/2015
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan B.
09/2015
4.0
water softeners
  + -1 more
unknown
Description of Work: They were wonderful and inspected my water softener Nd gave great advice but did not apply the charge to a new water softener. Other companies include this inspection withe the replacement

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

Andy J.
09/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Check out the water softer. .. please with the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Joshua G.
08/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Courteous, responsive and helpful. I will definitely be using their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Suburban Water Technology Inc
Thank you for your review and thank you for your business!

Rohith B.
07/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Our water softener was disconnected. The service person, Walter, was prompt, courteous, highly professional and efficient. He got it connected and set up the timer and got the system running. Ran water samples and thankfully, the results were positive. Walter also explained several possible reasons as to why the previous home owners had bypassed the system. We also got two bags of salt with this deal. We will be calling Suburban Water Technology, preferably Walter again, when it's time to replace the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Suburban Water Technology Inc
Thank you for your review and thank you for your business! I'm glad to hear that Walt was able to get your system turned on for you again!

Mike P.
12/2014
5.0
water softeners
  + -1 more
We have been here for 3 years and the system was here when we moved in. We received no documentation, just a brief explanation about providing salt to the system. So he gave us a thorough tour of our system and gave us phone numbers and web sites for further information. We got exactly what we were looking for.
Description of Work: provided 2 bags of salt and checked out or water softener system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Jean M G.
12/2014
5.0
water softeners
  + -1 more
When he came he told me what I needed to have done to get my system back in working order. He was very knowledgeable and I was very impressed.
Description of Work: He came out and looked at my water softener. He diagnosed certain things and made a few little adjustments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Teresa D.
12/2014
5.0
water softeners
  + -1 more
Very professional communication in advance of the visit, timely arrival, and very detailed explanation. We're new to the house, and new to the water softener process. He patiently explained how each component works, some small plumbing modifications we might want to make in the future, and when and how to add salt. We would definitely use them again for a system tune up, and for larger jobs as well.
Description of Work: Explained the components of our water softener system, delivered 2 bags of salt, and recommended what kind of salt (blue bag) to purchase int he future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Bill S.
11/2014
5.0
water softeners
  + -1 more
Walt did an exceptional job. He went above and beyond what I expected. He was able to explain why I haven't seen any movement in the level of salt in the brine can. He explained what each setting on the softener system meant, how the softener works, explained what issues I might experience in the future with the system I have, and shared his opinions on water neutralizers. I have a neutralizer too. He showed me how to determine if the neutralizing medium is getting low, how to replace it correctly and what to do if the medium stops doing its job. He took a look at my under the sink R-O system, tested the water coming from that spigot, and recommended replacing two of the three filters. A couple days after the visit, Walt called me and suggested that to keep the price down, I order the filters since they are commercially available. Walt ordered replacement medium for the neutralizer and it showed up at my door today. Walt is very knowledgeable, personal and professional. I recommend Suburban Water and highly recommend Walt.
Description of Work: Walt Walsky assessed the water conditioning system installed in my house, tested the raw water and adjusted the water softener to the correct settings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

carol L.
02/2014
5.0
water softeners
  + -1 more
Very punctual and professional. Price was reasonable. Very clear explanation of what I needed and did not try to sell more than was necessary to solve my problem.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

patricia S.
09/2011
5.0
water softeners
  + -1 more
They explained things and do the work in a timely manor. The prices are reasonable and they also show up on time.
Description of Work: They treat our water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa K.
01/2010
5.0
water softeners
  + -1 more
They were very professional. They came out before to do an assessment of our problem and told us what we needed. We decided to get a new water softer. They are very responsive and accommodating. I still call the company to help me change the filters and they come right out. I appreciate their service and customer care. I will use this company again in the future.
Description of Work: I hired this company to install a new water softener. They have come out many times before to fix our old water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2(current)
    • 3

Contact information

1697 Swamp Pike, Gilbertsville, PA 19525

http://www.wefixwater.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
PA030970
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/01/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Water Heaters

FAQ

Suburban Water Technology Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Suburban Water Technology Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Suburban Water Technology Inc offers free project estimates.
Yes, Suburban Water Technology Inc offers eco-friendly accreditations.
No, Suburban Water Technology Inc does not offer a senior discount.
No, Suburban Water Technology Inc does not offer emergency services.
Yes, Suburban Water Technology Inc offers warranties.
Suburban Water Technology Inc offers the following services: Water treatment - equipment sales, installation, & treatment
Water heaters & well pumps

Contact information

1697 Swamp Pike, Gilbertsville, PA 19525

http://www.wefixwater.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM