Suburban Water Technology Inc

Andy in sales tested my water, explained results, the various options to resolve my hard water and chlorine issues. His no pressure sales approach was refreshing. He gave me a price I could work with. Bill the installer was prompt and knowledgeable. He did an outstanding job with installation and explaination of work performed!!

All perfectly professional.. They were recommended by friends who are meticulous homeowners. Our salesman's visit was prompt and helpful. Their estimate was reasonable and fair. (Another company with which we have done work gave us an estimate for twice as much, and the Suburban Water Tech installer said that their price was accurate but that they were trying to sell us a system that was much more powerful than needed.) Installation went smoothly and the technician seemed very experienced and skilled. A water sample was taken and two days later we were told that we were free of bacteria. We would use them again.

Andy arrived on time and completed testing in a timely and efficient manner. Provided honest feedback and recommendations with no hardsell. Friendly and professional. Thanks!

It was accomplished in a professional and timely manner.

Our tech was very knowledgeable and helpful with our current water softener system. He was very personable and informative. Installation of the RO system was fast and easy!

Sales process, education process and installation all went great. Very happy with the end product. We would hire them again for sure.

I would actually like to use them again. I had a good experience with them but they didn't, I needed some help, and they didn't follow through on something, and I didn't call them back. They were going to help me with some additional services. I had a small leak. I wanted them to come back out and fix that leak and I never heard back from them. I also didn't follow up with them either. I would like to use them again in the future.

Owner performed a water test, talked to us about water treatment options, and accepted our order. Technician arrived on-time, installed the water softener, cleaned up, and explained how to operate the unit. Having soft water is wonderful! I am very happy with the company and the product.

professional. didn't try to sell what wasn't needed

Can't review since the company never contacted me to schedule service. You should have an option for no response from company your form forced me to answer questions that do not apply since an appt was never scheduled since company did not contact me

Our home has really hard well water that leaves mineral deposits on everything! After having our water tested by Penn State, they recommended a softener system to remedy the problems. I called Suburban Water Technology and they sent someone out within a few days to give us an estimate. Walt was friendly, professional and informative. He gave me two options for softeners and we choose the more expensive option. The installer came two weeks later and installed the new system within a few hours. He too was friendly and professional. He installed it in the spot that would be easiest to service without it being in the way. I am extremely satisfied with the outcome and with our experience. The water quality is so much better now! I no longer have to add laundry boosters or dishwashing additives and my fixtures no longer have the calcium buildup. Would definitely hire again and would recommend to anyone looking for a new or replacement softener system.

Our home water supply comes from plastic pipes, is questionable as far as safety and tastes terrible. I called Suburban Water Technology to come out and evaluate my home for a drinking water reverse osmosis unit. The rep was very friendly, informative and not at all pushy. He gave me the facts on his products, my options and the prices. There was no pressure to buy, just his card and an invitation to call for an installation appointment if I felt their product would be of interest to me. After researching the company and their reverse osmosis machine (fully made in the USA), I decided to purchase their product and was scheduled very quickly for an appointment. The installer was personable, professional and did the installation neatly and quickly. The unit has functioned flawlessly for us and delivers plenty of clean and good tasting water whenever we need it. There is no noise and we have plenty of water for all our drinking and cooking needs. I could not be more satisfied with both their product and service. We are also very happy not to have to haul all the countless gallon jugs of water from the grocery store any more that we did for more years than I like to remember!

I can not speak highly enough of Walt. I had to purchase a deal to get a refund from Angie's List. I found there deal online, read the reviews and navigated over to their site. On the site at like 9pm, you can send them a message so I did bc I wanted to make sure my house was in his service area. His company is out of Collegeville and we are about an hour from there. I had a call from Walt by 9am the next morning responding to my inquiry from their site. He was pleasant to speak with on the phone and when I explained my angie's list situation he was totally understanding. He said you do whatever you need to do and I will come out no matter what. (I was blown away by this. Love when people are passionate about what they do and the service they provide). Within a few hours i worked out my situation with angie's list and called Walt to set up our appointment. Today he was a pleasant as the day we spoke on the phone. He was open to our questions and desire to be educated. He got us up and going in about an hour. I dont want anything to happen to my water softener system but i couldnt be happier to know who to call to. We found our guy. HIGHLY RECOMMEND!!!!!! NOTE: Call them before purchasing a deal, they are likely to offer you the same or better directly.

recommended new one at a higher price, when with the one from Lowes that was $1000 less

Great guy showed up, adjusted softner settings, added salt, tested water, and explained system to me. Original plumber had the settings wrong which resulted in regeneration occuring too frequently. I have saved much more than the cost of this service in salt costs alone. Wish I had known about them when I had the original system installed. Highly recommend this company.

Provider on time and friendly. Tested Ph level and the hardness of my water. Have decided to replace the entire system and add a Ph filter also.

Very honest and tested my water. He found no problems.

It was good. He was very knowledgeable, he was good, he did what he was supposed to do, and it was fine. He went over it with me and even explained what needed to be done. He didn't charge me anything after we went through it all and he had just gone to do something for me again. He told me an alternative to what I am doing and it was reasonable, and that's why I am going to have him do it. The price was fine.

Wonderful experience! Everyone was knowledgeable and polite. Did a great job and cleaned up after themselves, highly recommend Suburban Water Technology

They did a great job of educating me about a device that I was unfamiliar. Very helpful and very professional They checked, adjusted added salt.

The technician arrived at the appointed time, was knowledgeable and professional, and performed the service in a timely manner.

Walt was very friendly, punctual and knowledgeable. Would highly recommend. Respected my home by removing his shoes without being asked, and explained details. Very nice person to work with.

The service provider was friendly and very professional. He adjusted the water softener so we now need to use less salt. I was very happy with the service.

They came out quickly and the guy was great. He spent some time. There were no additional fees associated with the deal.

Pleasant, thorough and helpful.